All reviews

Rating Breakdown

  • 5
    76% (78 ratings)
  • 4
    3% (3 ratings)
  • 3
    3% (3 ratings)
  • 2
    6% (6 ratings)
  • 1
    12% (12 ratings)

Reviews with Text

  • 100% (102)
Review RSS Feed Review RSS Feed

5 / 5 Share

July 15, 2021

Extremely helpful support team, and an easy to install application. Very happy with this product and its ability to customize my items

Using app

About 1 month

Total reviews

1

Average rating

5.0

3 / 5 Share

July 11, 2021

I have been using this app for a long time. But, lately it's been experiencing Server issue. This causes you to lose money and customers.

Using app

Over 6 years

Total reviews

1

Average rating

3.0

5 / 5 Share

June 11, 2021

This app has been great for me and has helped to take my business to the next level! IT Support Hasan is always responsive and efficient whenever I ask to amend or update my website and it’s Customify capabilities! Highly recommend! Great service

Using app

10 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 26, 2021

This is a nice Product customizer app. They provide excellent support when we need any customizations. This app has so many settings options, easy to use. Really appreciate their support, highly recommended.

Using app

4 months

Total reviews

3

Average rating

3.7

5 / 5 Share

March 9, 2021

Hasan is very helpful. He worked on our project, helping us to improve the customization tool. We recommend this app!

Store

Plomeis

Using app

3 months

Total reviews

1

Average rating

5.0

2 / 5 Share

Feb. 17, 2021

Tried using this app and the product color picker wouldn't show and displayed an error in the console.

Using app

2 months

Total reviews

1

Average rating

2.0

5 / 5 Share

Jan. 16, 2021

Hasan always there to help. Respond time is awesome, and the results always to the point. Highly recommended!

Using app

6 months

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for taking the time to share your feedback with us. It means so much when our best customers share their experiences.

5 / 5 Share

Nov. 25, 2020

Quick answers, good attitude, fast support, excellent source code fighters. I love these guys and this app!!

Store

BULLBG

Using app

5 months

Total reviews

2

Average rating

5.0

Developer Reply

Glad we were able to rectify your issue. We are readily available to assist you anytime you reach out.

5 / 5 Share

Nov. 23, 2020

Very nice customization app, we checked different apps before choose Customify. Very fast support and installation. Best app for any customized products! PLACE4PRINT

Using app

5 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your feedback. We would be glad to assist you if there's a need.

5 / 5 Share

Nov. 13, 2020

This is a wonderful app. The support team is very helpful and lightening fast responding with any questions I have. This app has so many possibilities and it can take your website to a whole new level!

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for taking the time to share your feedback with us. It means so much when our best customers share their experiences.

1 / 5 Share

Oct. 27, 2020

Used to be a great app for product customization. Recently there have been constant server problems on the developer's side causing consistent downtime. They blame getting "hacked" but don't seem to have any plan to improve. There are plenty of Shopify apps that do the same thing in a more reliable way. I'll be sure to update this review in the event things improve but for now steer clear of this app Update 10/27: I said I would update this review as things progress. After posting this review the developer assured me a permanent fix would be put in place by yesterday. As of today, the app is completely down and inaccessible to all customers. I would strongly advise anyone to avoid using this app until things improve.

Using app

Almost 2 years

Total reviews

1

Average rating

1.0

Developer Reply

Thank you for your review. We have upgraded our app servers to the higher performance server. We also use multiple servers now to optimize uptime.

2 / 5 Share

Oct. 10, 2020

used to be a good app now it's not working at all everything is bugged I am done using this app anymore.

Using app

7 months

Total reviews

11

Average rating

4.1

Developer Reply

We tried reaching out to iiGears but they wouldn't respond to our emails.

5 / 5 Share

Feb. 10, 2022

Great app and amazing customer service. We had some special requirements. Hasan was supporting us quick and professional. Six stars for Hasan.

Using app

About 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for taking the time to share your feedback with us. It means so much when our best customers share their experiences.

4 / 5 Share

June 3, 2020

The app itself might get a little tricky sometimes but with Hasan's help we were able to fix all the problems – extremely helpful, quick and friendly support! Highly recommended :) Thank you!

Using app

6 months

Total reviews

1

Average rating

4.0

Developer Reply

Hello dein-fasnetsbecher, I'm happy you're pleased with the results and that we were able to help resolve the problems. It would always be a pleasure serving you. Regards, Erica

5 / 5 Share

May 25, 2020

Hasan was the best support person I have ever encountered. The is the perfect app for any custom business.

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 21, 2020

Extremely prompt and helpful customer support. We use the app for custom apparel on our online store and it works great. Special thanks to Hasan for quick responses and for providing best solutions !!!

Using app

Over 1 year

Total reviews

5

Average rating

5.0

5 / 5 Share

April 23, 2020

I'm about 90% of the way to completing the setup of my customisable items. Hasan has been brilliant at keeping in touch , giving advice and keeping me on track. I'm looking forward to working with them for a long time.

Using app

2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

March 8, 2020

Very powerful app and great support. The support excellent processed all my changes. I am very grateful for this app. Thanks to the support Team!

Using app

3 months

Total reviews

1

Average rating

5.0

3 / 5 Share

Feb. 23, 2020

I really like this app as it was quick to get working and the customer service is awesome, almost instant replies. The app is very limited thou, would like to massage the app to fit the needs of my site. Would be nice if you could turn some features off and adjust more. Not being able to choose PT instead of PX is troubling. The app does not send back the base color code, just the font color. With a few more options as mentioned this app could be almost perfect, at least for my site

Using app

7 days

Total reviews

1

Average rating

3.0

5 / 5 Share

Dec. 17, 2019

Great app and amazing support and Very easy to use the app, with the best customer service out there !!!

Using app

3 months

Total reviews

2

Average rating

5.0