All reviews

Rating Breakdown

  • 5
    83% (207 ratings)
  • 4
    3% (8 ratings)
  • 3
    2% (6 ratings)
  • 2
    5% (12 ratings)
  • 1
    6% (16 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 25, 2018

MOST IMPORTANT: The tech support for this app is AMAZING. I am hard to impress. However, Hasan has gone above and beyond what I would ever expect for the monthly fee. In reality, if we all had an employee as dedicated as Hasan is, the world would be a better place! Thank you, Hasan. Impeccable service. The app: I run a store that allows customers to upload images and create their own custom packaging labels. This app uses a "layers" system of transparent images for product mock up generation. This allows me to provide guidelines for the customer to use for image placement. i.e., I can show them where the cut and bleed areas are. Output image resolution and layers are optional. In my store's case, I only output the customer's uploaded image. I do not export any other layers, because my designers do the fine tuning after the order is placed. This app is beautiful. The service is better. Seriously. - Michael, CropContainers.com

Using app

Over 4 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 24, 2018

Ok. It's early days but so far my experience with this app has been better than expected. Kamal so far has always answered my emails and has been helpful even though I messed up a couple of times. The app itself is not the one with the most features or the most advanced. It is though a great c=value for the price. I tested all the customization apps. They are definitely over priced. You can get the same customizations with this app plus add some extra features without having to pay extra for them with a little bit of coding or even getting it integrated with other apps. Now, all the other apps want to charge you more for white labeling. The app the starts with "INK" and ends with "Bay" wants you to pay an outrageaou monthly fee for it and you can't even edit the CSS, they have to do it and want to also charge for it. The one that starts with "Q" is very similar to this one but the pipeline is tedious. This app is cheaper than both and has a nice balance of features between both. And since it works mostly straight from your store and theme, you can add more features yourself. The other apps work on a server and you can't. Again, so far I'm happy with this app. Hopefully some more features are added soon to make it better and easier. Hope this review is helpful. Recommend you to try this one first and ask support about how to accomplish what you need from it.

Using app

About 2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 20, 2018

Excellent app and excellent support. Excelente aplicación y excelente soporte. Muy agradecido con todo el equipo de Customify.

Using app

6 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 18, 2018

good app worked well and could customize my products with this app in a timely manner, but had to log in to download product

Using app

24 days

Total reviews

4

Average rating

5.0

1 / 5 Share

Sept. 18, 2018

We applied this app to our store 15 days ago and it worked for all but two of those days. When we contacted tech support all we received as an answer as to why the app was not working was that they were awaiting the developer. Hasan simply wasted our time and kept telling us it would be fixed soon. All the while we wasted 16 hours of my web departments time and money.

Using app

14 days

Total reviews

1

Average rating

1.0

5 / 5 Share

Aug. 21, 2018

I love this App. I had excellent help installing it by Hasan Kamal.

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 19, 2018

This is app is awesome. It’s just what I needed for my website, so much it fit like a glove. The customer service is top notch. I received help from Mr. Hasan Kamal, he is great to work with. He is very professional and attentive. I definitely enjoyed my experience with the app and customer service. I recommend anyone to get this app 100%. It is worth it! Thank you

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 15, 2018

Great app and awesome customer service!!!

Using app

3 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 14, 2018

Great app and awesome customer service! They've helped me get the app up and running to my specs at no cost :) Really happy

Store

Wigsaw

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 4, 2018

very useful and perfect sevice!

Using app

20 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 26, 2018

Their support team has been super helpful with the implementation of their app on my site. I've had a ton of special requests that they have been more than willing to accommodate and help me with! I highly recommend!

Using app

3 months

Total reviews

2

Average rating

4.5

2 / 5 Share

July 25, 2018

Sadly it didn't work for me. They really didn't try very hard to help me with my template. Pity because it would work very well for us.

Using app

7 months

Total reviews

5

Average rating

4.4

5 / 5 Share

July 18, 2018

Very professional the support service, when I have issues installing the APP, I cantacted with support team and got very fast reaction. the issus fixed, and I am very happy with it. It looks little bit running slowly when I tested click the "Save" and "Load", hope in future its running can be more fast, then this APP will be perfect!

Store

Aswant

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

July 16, 2018

AMAZING customer service! We are still trying the app, but so far it looks fantastic.

Using app

16 days

Total reviews

2

Average rating

5.0

5 / 5 Share

July 12, 2018

I can’t say enough about their customer service! I have gone through all of the customization apps on Shopify and this one i just kept coming away liking more. There was some things i was having issues with during set up and trying to customize the options, and i sent them an email asking what to do and the next morning it was all fixed after setting them up with a staff account. Such a quick response and now everything looks and works amazingly! So happy!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 12, 2018

I can't even explain how awesome this app and developer are! It might seem very confusing to set up this app at the beginning, but their tech support is there to help you with anything you need. Customer service is awesome and the app works (and looks) perfect. I highly recommend this app to anyone who is looking for customization options for their shop! A+++++ Best customization app out there!

Using app

About 1 year

Total reviews

3

Average rating

3.3

5 / 5 Share

July 7, 2018

THis is a strong app for customize product, The app need some improve such as loading speed, Display. Customer service is SUPER, you can't find any app that has service like these guys, friendly, dedication, patient. They will improve the app for you until you are satisfaction.

Store

Teesne

Using app

About 1 month

Total reviews

4

Average rating

5.0

5 / 5 Share

July 2, 2018

This is a great option for customizing products. Hasan as great and willing to work with us to get it the way we needed it. We will definitely use this again on other projects!

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

July 2, 2018

Technical Support is very good & fast! :)

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 27, 2018

Hasan is very helpful and accommodating to any request. Easy to work with via Email. He responds quickly and is very efficient. Highly recommended!

Using app

3 months

Total reviews

1

Average rating

5.0