Customily Product Personalizer

Super goede customer service. Zelf een video opgenomen voor me hoe ik ik e.e.a moet instellen. Heeft me enorm geholpen om het te begrijpen.

This is a great app for your website! The staff are extremely helpful and knowledgeable. They helped me incorporate the app and its features effortlessly onto our website.

Best support I have ever met.

I was getting pretty frustrated and couldn’t figure a function out, so I reached out, and Julieta Scarpinon helped me. She was patient with me, and even after she fixed the issue, I asked her to hang around for a few minutes so I could try it myself and make sure I understood. She stayed just in case I had any questions. She’s exactly what customer service should be thank you so much! Others should learn from her example.

The app was exactly what we were looking for. It took some time for our setup due to some complexities on our end, but the onboarding support was excellent. Support has been very responsive and helpful as well. The app is robust and can account for many use cases. Highly recommend!

I am still learning how to use Customily and whereas it is challenging for a newbie like me, the customer support is incredible! They are there to walk you through it! Do not hesitate to give them a try!!!

My experience was great! exceptional help. I 100% would recommend.

It takes 1-2 days before figure the app out how it works, when you get that this app. Is awesome, and the support is one of the best, they go the extra mile for you to look at things.

Customily has been a great solution for our store. It allows us to offer a high level of customization while maintaining a clean and professional experience for our customers. The flexibility of the tool is impressive, especially for products with multiple variations like ours. Once the structure is properly set, it becomes a very powerful system. I’d also like to highlight the support team — they have been extremely helpful, responsive, and patient throughout the entire setup process. This made a big difference, especially during the initial learning curve. Highly recommended.

Flor is great - really educational, patient and friendly! Thanks so much for your assistance!

I previously called Customily the “worst store ever,” and I’m here to completely take that back. Their response was incredible. They replied immediately, apologized sincerely, gave me free time to explore their platform, and personally walked me through everything with not just one person, but three, including the owner. That kind of customer service is almost unheard of today. Instead of silence or generic responses, they showed up, listened, and made things right. They made me feel like a truly valued customer—something I deeply appreciate and will remember. Truly one of the best customer service experiences I’ve had in years.

Flor m'a été d'une grande aide, rapide et efficace.

Customily has been a fantastic addition to our Shopify store, making it easy to offer personalized products while maintaining a smooth customer experience. The platform is powerful, flexible, and continues to open new opportunities for our business. A SPECIAL THANK YOU TO FLORENCIA: who provided outstanding support throughout our experience. She was responsive, knowledgeable, and always willing to help with any questions or challenges we encountered. We're very happy with our decision to use Customily and would highly recommend it to any Shopify merchant looking to expand their customization options.

My experience with this app has been nothing but exceptional. The support I have received has been so helpful & I especially loved my set-up call with Luciana, who really helped me understand how to use the app. Would highly recommend Customily!

O suporte é sensacional! Rápido, tira as dúvidas com vídeos e são muito solícitos

The service from Customily is great, and its customization features are really strong. We love the app and the whole experience has been fantastic.

super expérience, très utile, m'a permis d'avancer sur mon projet. les video tres utilise, merci Oriana!

Customily has been a great app for our store. The service is very good, the customization features are powerful, and it has helped us offer a much better experience to our customers. I also want to highlight the support team, especially Josema. The service has been excellent — always attentive, helpful, and willing to assist whenever needed. That kind of support makes a big difference. We are very happy with the app and with the overall experience.