Customily Product Personalizer
Customily Product Customizer - Smart Shopify Personalizer
Rating
4.7
feedback
213
chart
#1,989
All reviews
Review RSS Feed
March 25, 2025
Excellent interface a bit tedious on somethings and a bit confusing at first. This app was built for people with a bit more advanced knowledge. For the life of me the designs aspect and the product base is a not very intuitive so we use the tenplates 100 percent of the time. The fees are a bit understable. They charge 1.00 basically per transaction per product so build that into your cost. Overall it does a great deal more and the fees of having a print ready file are valuable. But for the love of all thats holy please allow us designers to use designs and merge them to templates. Kudos if we can use and upload ai files as true layers. No real printer uses psds or eps
Thank you for your feedback! We're glad you appreciate the advanced capabilities of our app. We understand that the initial setup can feel complex, especially when working with designs and product bases. Our team is always looking for ways to improve usability, so your insights are invaluable. Thanks again for your input—we appreciate your support! 🚀
March 19, 2025
Customily has been a great addition to my store. We migrated from another product personalizer app and have had a much smoother experience. The support team has been great to work with and quickly address any issues we face as well as actually implementing feature requests we've suggested. Great app highly recommend.
Thank you so much for your kind words! We're glad to hear that Customily has been a great fit for your store and that your migration experience was smooth. Our team is always here to support you and bring new features that help your business grow. We truly appreciate your recommendation! 🚀
March 15, 2025
I've compared a lot of personalizers, some with some great features. This one has the most convenient ones. When comparing look for things like the ability to auto generate mockups when others make you manually map your designs onto mockup backgrounds. The ability to allow the customer to move objects around, the ability to have logic that allows the customer to type words and have those mapped to alphabet images. The ability to allow the customer to select their font from a curated list you set. The ability to allow the customer to select the background image or color or resize the image on the fly. Not to mention the ability to remove backgrounds from uploaded images. When you weigh up all the features and ease of use, the monthly fee they charge becomes more reasonable.
Thank you for your thoughtful review! 💜 We’re glad you found our features convenient and valuable. We work hard to make personalization easier and more efficient for both store owners and customers. We appreciate you recognizing the balance between features and cost—our goal is to offer the best possible experience without unnecessary complexity. If you ever have suggestions or need assistance, we’re here to help! 🚀
March 6, 2025
Easy use and great service
Thanks for your kind words! We're glad you found it easy to use and enjoyed our service. Let us know if you ever need anything!
March 5, 2025
My experience with Customily Product Personalizer has been excellent so far. It’s a very handy tool and incredibly easy to integrate with our webshop. The support team is fantastic—they respond quickly and provide professional assistance whenever needed. We’ve been searching for a design tool for two years, exploring options from India to Vietnam to Poland, but Customily is by far the best we’ve come across. We’ve been using it for a week now, and it has exceeded our expectations. We have no regrets about choosing this app. Of course, there’s always room for improvement, and some functionalities are still missing. However, the good news is that updates are rolled out regularly, which shows their commitment to improving the tool. Overall, I highly recommend Customily Product Personalizer to anyone looking for a reliable and user-friendly product personalization solution!
Thank you for your wonderful review! 💜 We're thrilled to hear that Customily has been the best solution for your store after such an extensive search. Our team is dedicated to continuous improvement, and your feedback helps us refine and enhance the tool even further. If you ever have suggestions or need assistance, we're here to help. Happy customizing! ✨
Feb. 26, 2025
Customliy's customer service is the best I've ever worked with, especially Brian from the team, the careful guidance and tireless time and time again to record videos to teach me, they are worth it, I highly recommend customliy!
Thank you so much for your kind words! 💜 We're happy you had a great experience with our customer service team, especially Brian. We always strive to provide the best support possible, and it’s wonderful to know that our guidance was helpful to you. If you ever need anything else, we’re here for you. Happy customizing! 😊
Feb. 25, 2025
The Customily support team is excellent. I can get help from knowledgeable staff members via Zoom easily, and I have used it several times. They will add a product or walk you through a design challenge. The best!
Thank you for your wonderful review! We're so glad to hear that you've had a great experience with our support team and that Zoom sessions have been helpful for you. We're always here to assist with product setup and design challenges—happy customizing! 😊
Feb. 24, 2025
Très réactif dans le support, a su apporter une solution efficace avec une vidéo explicative.
Merci beaucoup pour votre retour ! 😊 Nous sommes ravis de savoir que notre support a pu vous apporter une solution efficace avec une vidéo explicative. N’hésitez pas à nous contacter si vous avez besoin d’aide à nouveau. Bonne personnalisation ! 🎨🚀
Feb. 24, 2025
会，cut face 如果可以一键分布最好了
感谢您的反馈！😊 我们的团队会持续优化功能，让使用更加便捷。如果有更多需求或问题，欢迎随时联系我们！🎨🚀
Feb. 18, 2025
Johfre was so patient and thorough. Customily is exactly what I was looking for. This is a fascinating app and I'm so glad I found it.
Thank you for your wonderful review! We're so happy to hear that Jhofre provided patient and thorough support and that Customily is exactly what you were looking for. If you ever need anything else, we're here to help. Enjoy using the app! 😊🚀
Feb. 18, 2025
Feb. 19, 2025
This app allows multiple options and visual customization for clients to really see what they are ordering! It also has many different organization and layouts for the front end to see. The assistants and help chats are very helpful as well and very patient with you when you need help. 100% recommend!
Thank you for your amazing review! We're glad you're enjoying Customily’s customization options and flexible layouts. It’s great to hear that our support team has been helpful and patient. We appreciate your recommendation and are here if you ever need anything! 😊🚀
Feb. 17, 2025
Feb. 14, 2025
Exellent custimizer & preview app, with outstanding team support. After initially installing, I reached out to support who sent me a myriad of resources and got me setup for a free onboarding zoom call. During this call, I met with Jhofre for over an hour. During the call he walked me through setup of several products and options and made sure I was setup for success. Most highly recommend!
Thank you for your kind words! 💜 We're so glad to hear that you had a great experience with our team and that Jhofre was able to help set you up for success. If you ever need anything else, we're here to help. Happy customizing! 🚀
Feb. 14, 2025
Still needs some work, but it's getting there! these guys are constantly improving which is the key of their success... Great job!
Thanks for your support! We're always working to improve and make things even better. If you have any specific feedback, we'd love to hear it! 🚀
Feb. 9, 2025
Great support
Thank you for your review! If you need assistance with anything just let us know, we're here to help! 🥰
Feb. 2, 2025
A great customization product, a definite must have for any customization business. It does come with a huge learning curve, but once you must the basics its a breeze threafter. My interaction with Florencia has been amazing whever she assited me technically.
Thank you for your feedback! 😊 We're glad you see Customily as a must-have for customization businesses. It’s true—there’s a learning curve, but we’re here to help every step of the way! Let us know if you ever need anything else! 🚀✨
Jan. 31, 2025
Finding customily amazing and well setout. The support when needed is out of this world. Keep up the amazing work you doing. Thank you.
Thank you so much for your wonderful feedback! 😊 We're happy to hear you're enjoying Customily and that our support has been helpful. We truly appreciate your support and will keep working hard to bring you the best experience! 🚀✨
Jan. 31, 2025
Absolutely super quick help sorting out alignment on my mobile for the app which is a godsend for creating unusual pieces, really helpful for my customers to get exactly what they want!
Thank you for your kind words! 😊 We're so glad we could help you quickly and that our app is making it easier for your customers to create exactly what they want. If you ever need anything else, we're here for you! 🚀
July 23, 2025
Always a delight to deal with support. Excellent Service
Thank you for sharing your experience! We're so glad Cecilia could quickly assist you and solve your problem. Our team is always here to help, and your feedback means a lot to us. Thank you for choosing Customily! 💫