All reviews

Rating Breakdown

  • 5
    95% (349 ratings)
  • 4
    3% (11 ratings)
  • 3
    0% (1 ratings)
  • 2
    1% (3 ratings)
  • 1
    1% (3 ratings)
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5 / 5 Share

April 19, 2019

Easy to use, great customer service, Kyle noticed the weird thing about my template and helped me fix it, very cool. Will recommend if you need custom fields in Shopify!

Using app

About 2 years

Total reviews

3

Average rating

4.3

5 / 5 Share

April 1, 2019

We installed this app as a way of getting customers who purchase our products through retailers into Shopify Customers along with those who purchase through our website for the purpose of centralising warranty info. Kyle has been amazing and helped us customise it to our needs. Highly recommended!

Using app

About 4 years

Total reviews

5

Average rating

5.0

5 / 5 Share

March 31, 2019

Amazing customer service!!! So much help and support setting everything up! I would recommend for sure!

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 27, 2019

100% recommend this app! It works perfectly for us, and the assistance we've had installing - and having custom code edits made - have been amazing. Super quick responses and always very helpful.

Store

DAKS

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 26, 2019

We're so thrilled with our service with Customer Fields. They added the code to our site! They answer our questions quickly.

Using app

About 5 years

Total reviews

5

Average rating

5.0

5 / 5 Share

March 16, 2019

This app allowed us to create a custom drop down menu on our sign up form and customer profile page. Easy to use, easy to configure.

Using app

Over 1 year

Total reviews

8

Average rating

4.5

5 / 5 Share

April 5, 2019

Outstanding Shopify App. The app was really easy to use and install and the technical support I received when I had questions was always timely and very helpful. I used the app to help configure a different login for Wholesale users and the process was seamless. I would high recommend this easy-to-use app for anyone that is wanting to add fields to a registration form!

Store

Calyan

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

March 6, 2019

The app is easy to use and the service was fast and friendly! We use the app to collect customer data required to validate their account. The app worked perfectly for that!

Using app

9 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 20, 2019

Outstanding and useful. This app allowed us to collect additional information needed for our classic car automotive mail order business. Without this form, we don't know what kind of vehicles our customers have or other pertinent information like automatic or manual transmission, power or manual steering, power or manual brakes, how they use their vehicle, etc. There was an issue with the form (at first) because I didn't complete all necessary questions correctly. I contacted customer service and they responded the same day. The issue was totally resolved within 24 hours. They even made the form look more attractive with the CSS formatting. I can't say enough about their customer service and support. PLUS, the app actually works so we can more effectively service our customers with the right products they need for their classic cars. Two thumbs way up! P.S. Here is the form! https://www.amclives.com/account/register

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 5, 2019

Customer Fields allows us to capture the customer info we need for our business on account creation. Awesome solution, excellent support, and easy integration in our store.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 29, 2019

Used this app to build a custom registration form. It was easy to build and install. Help was avail when I needed it.

Using app

4 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 22, 2019

App is great! We needed a custom field for a form and this app did exactly that! The support was great too

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 21, 2019

We absolutely love this app! Support has been great as well. We were looking for a way to create beauty profiles for our customers, and we've been very happy with what we've been able to accomplish with Customer Fields. All-in-all, great app and great support.

Using app

Over 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 3, 2019

I have used Customer Fields for two sites thus far and i absolutely love the app. Customer service replies really promptly and can fix the issues very quickly. I recommend!

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 28, 2018

Very impressed with Helium's Customer Service. They responded quickly and walked me through what I needed to do. The app is very easy to use. I'm very happy I found this company and this app.

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 26, 2019

We updated our site and ran into some bugs. Most app developers take a couple of days to respond, but these guys were returning my emails within just minutes and we had our bug worked out within the hour! Service goes a long we and we appreciate every bit of it!

Using app

About 6 years

Total reviews

2

Average rating

5.0

5 / 5 Share

April 5, 2019

Very useful App! Great developer service! Just a small amount money saved a lot of work for us! Highly recommend! Well always use! Love~~~~~~~~~~~~~~~~~~~~~~~~

Using app

Over 3 years

Total reviews

11

Average rating

4.5

5 / 5 Share

Nov. 16, 2018

I had the need for a set of unique fields for our customers in order to provide dynamic content when they are logged in. Customer Fields made it easy for me to collect the required data as well as it gave me a set of hooks to be able to manipulate my web pages using the collected data. I had one issue where I needed some assistance from the developer. Chelsea was a pleasure to work with and helped me address my needs with both professionalism and patience. I recommend both the product and the company.

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 7, 2018

Great customer service and very easy to use! The team is extremely responsive and helpful :) Highly recommend these guys!

Using app

Over 1 year

Total reviews

4

Average rating

4.3

5 / 5 Share

Nov. 3, 2018

Thanks to Nick & the team at Helium! They're excellent with support and this is a fantastic app to help with customer maintenance.

Using app

Over 8 years

Total reviews

4

Average rating

5.0