Helium Customer Fields
Customer Fields | Account Registration and B2B inquiry forms
Rating
4.9
feedback
367
chart
#418
All reviews
Rating Breakdown
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Oct. 18, 2018
they are the freaking bomb . com lol and their text customer service is beyond fast they help me right on the spot...
Oct. 18, 2018
The app works perfectly. Even helped me set up and customized upload fields to match my store. Excellent Service!
Oct. 12, 2018
Great support from their team for a custom install on a theme. The app does exactly what it is described to do.
Oct. 5, 2018
Program works really well. Super easy to use and works as advertised. Keep up the great work! Definitely recommend to all Ecomm shops.
Oct. 1, 2018
This company goes above and beyond with their customer service! Highly Recommended! A+++++++++++++++
Sept. 13, 2018
Absolutely fantastic service. Chelsea figured everything out for us! Wouldn't hesitate to suggest them to another store looking for help with gated content etc.
Aug. 29, 2018
I downloaded Customer Fields because I wanted my customers to be able to have a more personalized account experience. The best part about this product is the excellent and responsive customer service!
Aug. 28, 2018
This app and the support is just.. amazing. I got quoted a crazy amount of $ (upper $4k) to have the same functionality added to my store. Then I found Customr. I was initially extremely lost, and not sure if it does what I need. So I started a chat with Chelsea, and she got me up and running in no time! She even did the whole setup I needed! If you need ANY custom fields added to your store - I strongly suggest getting this app. You will not regret it!
Aug. 28, 2018
Yes, yes yes! Get this one! I tried a slew of other apps before this. They did the installation - even fixing some code another app had left behind. My business makes semi-custom clothing for women ministers. I need to have measurements before we can make anything - this app gave me a very easy and professional login with all the info I need to collect, including ways for me to put in notes to explain things. I wish every app I needed was made by Helium!
Aug. 28, 2018
Awesome app and support, the team is really nice and fast at problem solving.
Aug. 21, 2018
I have had the most outstanding experience with this app and the support team. Kyle, in particular, was extremely responsive and knowledgeable. I upgraded from the Pro to the Advanced account, and it was worth every penny. With only a basic working understanding of coding, I found the team very helpful as they guided my build of a custom interface and database on the foundation of the app. Based on thorough research of the marketplace, this app is one of a kind for the job of storing customer data, and their service is best-in-class. Would recommend x10! THANK YOU KYLE
Aug. 16, 2018
This app is really awesome!!! Very friendly customer service. Perfect! Exactly what I was looking for.
Aug. 14, 2018
Great for my customer portal. Am able to generate great internal customer data. Great support as well.
Aug. 14, 2018
This app works great for us. We are using it to collect info and for customers to register their product. The support staff has been the best we have come across. Thanks so much for a great product and even better support!!
May 4, 2023
Very quick at answering any questions I have! Very easy to build your form with whatever fields you want. Also, they are very nice people to work with!
Thanks for being a loyal customer for 5 years and counting! 😄
July 16, 2018
The team at Helium are extremely kind and understanding given certain unique situations. I have had great customer service experiences and with that alone I give them 5+ stars.
July 12, 2018
The app works perfectly, the support is fantastic, and it's quite speedy! We've used this on several sites across several themes, and it works every time. There was one small graphical issue on one of the themes, but the support team was kick to jump in and fix it. Great app!
July 11, 2018
Simple to use, has all the features I need and great customer service that responds quickly if I need help or have any questions.