Helium Customer Fields
Customer Fields | Account Registration and B2B inquiry forms
Rating
4.9
feedback
369
chart
#424
All reviews
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July 12, 2018
The app works perfectly, the support is fantastic, and it's quite speedy! We've used this on several sites across several themes, and it works every time. There was one small graphical issue on one of the themes, but the support team was kick to jump in and fix it. Great app!
July 11, 2018
Simple to use, has all the features I need and great customer service that responds quickly if I need help or have any questions.
June 28, 2018
This app does what it needs to do, for our store we needed more information from our customers when they created an account than what Shopify allows, so this was a life saver in that sense! Thank you Customer Fields!! Do you Vape? Check out our retail site: www.themodshield.com
June 23, 2018
Customer Fields not only does most of what I need, but those areas where it doesn't, their support team is ready to help wherever they can. Very impressed to say the least. Would highly recommend to anyone needing more customer fields and would like world class support. Thanks for all of your help Chelsea!
June 22, 2018
Simple to use and manage, but very flexible. I love the ability to keep my customers contained within Shopify and extend my metadata for our specific use case. Support has been excellent, highly recommend.
June 20, 2018
We couldn't run our store without Customer Fields from Helium Dev. It allowed us to save easily save vital customer information and print that information inside our transactional emails. The documentation is great and support from Helium has been even better, with quick and helpful responses. Don't hesitate to contact them if you need something custom with the app, or you aren't sure if it's right for your store. They may offer you reasonably priced custom development on top of their existing Shopify apps that more closely fit your needs. 5 stars!
May 31, 2023
Very prompt support and great customer service. I had spent a bunch of time trying to figure out how to do something, and eventually gave up and asked them if there was a way to do it, and BAM they made the change for me within an hour! Update 2023: Still excellent, and new features since my initial review in 2018 have allowed me to do lots of new things. 6 stars!
June 18, 2018
Great app for expanding our customer fields. Very responsive reps, couldn't be happier!
June 16, 2018
Robust way for us to store additional customer information eg membership numbers, start and expiry date of membership.
June 12, 2018
Great App! No issues or glitches to report so we are 100% happy with our choice to use this app.Thanks Guys!!
June 1, 2018
I have been using this app for a little over a month now and I love it! Before customers were only asked for an email when creating an account, but with this app I can add a password section.Before, when a customer signed up using their email, we would have to send them an account invite so they can create a password and we would not receive any responses half the time. The app allows for several different form fields and I would defiantly recommend giving this app a try.
May 16, 2018
Incredible customer service!! The entire team is extremely responsive and supportive with whatever I needed help with. I could not be happier with the product, and highly recommend using the app! Cheers
April 17, 2018
Life saver! We are a wholesale/trade only company so we need buyers to provide us with a seller permit before they can shop on our site. Before, we were taking sellers permit numbers by people inputting them. This caused so much spam and filtering through them was a headache. Now we have them upload a picture of their sellers permit at account creation and its not only reduced spam accounts to virtually zero but it also helps us keep better track of accounts being created, approved, etc. LIVE SAVER! Thank you!
April 4, 2018
WOW! Seriously the most helpful and responsive customer service team. Chelsea was beyond helpful. Not only is the user interface super easy to use and novice friendly, but Customer Fields was more than happy to custom integrate additional functions based on my needs...AND DID IT FOR FREE! 10/10 Hands down the best customer service on any Shopify App out there.
March 5, 2018
This is a wonderful app for a very low cost. Customer support for this company is also outstanding. They actually brought an issue to my attention that I did not even know I had and went right in to fix it promptly. There is a lot to be said for excellent customer service. These guys are a keeper!
March 5, 2018
I have been working with Shopify for several years. This is the only app that helped me almost immediately and they offered to update my theme styles without even having to ask. With other apps, I would first have to explain what that meant, then file a ticket, then maybe get help in 3 weeks. With these guys, it took me less than 15 mins and all systems are go.