Helium Customer Fields
Customizable forms to register or approve new customers
Rating
4.7
feedback
289
chart
#362
All reviews
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June 18, 2018
Great app for expanding our customer fields. Very responsive reps, couldn't be happier!
June 16, 2018
Robust way for us to store additional customer information eg membership numbers, start and expiry date of membership.
March 5, 2018
This is a wonderful app for a very low cost. Customer support for this company is also outstanding. They actually brought an issue to my attention that I did not even know I had and went right in to fix it promptly. There is a lot to be said for excellent customer service. These guys are a keeper!
March 5, 2018
I have been working with Shopify for several years. This is the only app that helped me almost immediately and they offered to update my theme styles without even having to ask. With other apps, I would first have to explain what that meant, then file a ticket, then maybe get help in 3 weeks. With these guys, it took me less than 15 mins and all systems are go.
Feb. 15, 2018
Great app, easy integration!!Love it, so easy to customize in many ways!!!
Dec. 22, 2017
After testing many apps, this is the only one that worked. Works great! And fantastic customer support!
Dec. 15, 2017
Great app and amazing customer support! The app functions exactly how we hoped. The aesthetic was a bit off different than our site (fonts, colors, buttons), so I reached out and the dev took great care of it. It look and functions great!
Dec. 12, 2017
Amazing support! Our store now can allow customers to edit their account details (email address). Before, as you know, customers cannot adjust their email address after creating an account on your shopify store. With this app, it allows the customer to adjust it when they like without having to contact the store owner to manually change their email address. We are also utilizing account upload features which will tag our customers automatically without us having to tag them. ( we will still check to see that the customer submitted the proper form) Thanks for providing an amazing product and superb customer service to go along with it!
Nov. 22, 2017
Great app, it has all the features we need to create a wide variety of entries to enhance our customers' accounts. We can not say enough about the quality of Helium's customer service. They were glad to edit our code and add features that do not exist on the app. Highly recommended!
Nov. 22, 2017
Customer service is truly above and beyond.... we asked for customization that touched on the code of our theme and the app developer was happy to (incredibly promptly) fix it!
March 23, 2021
Great product with excellent customer service. Furthermore, Helium really listens to client input and have made meaningful changes based on my recommendations. Wow! These have been hugely helpful for storing and organizing my business data. Excellent app! Good people. I wish I had more thumbs so I could give this app ... four thumbs up.
Thanks for the fresh review... we'll take all the thumbs up we can get 👍👍👍👍😄 It's been incredible to hear from customers like you dating back ~4 years who helped shape the app into what it is today! Thank you!
Oct. 23, 2017
Customer service is second to none, installed the app and required a quick theme update which I could request via in app chat and Superstar Chelsea had me up and running in minutes. Such good service and the app works a treat!
Oct. 20, 2017
Chelsea and the team have been wonderful. They helped us set up our trade form and are very quick to come back with answering our questions and queries.
Sept. 30, 2019
Great app that allows you to do a lot. Outstanding customer support with very prompt response time. I highly recommend this app.
Thank you!
Aug. 17, 2017
Wow. I tested out a bunch of different apps until I figured out which would be best for our needs. This app is super easy to use. It's not only doing exactly what we need, but amazing customer service. We tend to be a bit high-maintenance with our specific needs and Chelsea was able to help me implement the changes I needed. She was very patient with my excessive questions and requests. I also really like the way our customer's information is stored and easily accessed. I would tell you to check out our form to see how awesome it is... but one of our customizations is that you can't accesses it without a password!!! Thanks again Helium.
Aug. 3, 2017
We love the added detail about our customers this app brings us. It's been easy to use and the couple of small issues we had were dealt with quickly and professionally by the support team - highly recommended
May 9, 2017
App works like a charm! Response from their support team was very prompt, usually within 24 hours. The free app install/ theme update is a huge plus!
May 9, 2017
Great app that is simple to use! Most importantly and notably all the support staff were extremely friendly, helpful and efficient. We will definitely be using them on our current store and on new stores in the future!