Helium Customer Fields

We absolutely love this app! Support has been great as well. We were looking for a way to create beauty profiles for our customers, and we've been very happy with what we've been able to accomplish with Customer Fields. All-in-all, great app and great support.

I have used Customer Fields for two sites thus far and i absolutely love the app. Customer service replies really promptly and can fix the issues very quickly. I recommend!

We updated our site and ran into some bugs. Most app developers take a couple of days to respond, but these guys were returning my emails within just minutes and we had our bug worked out within the hour! Service goes a long we and we appreciate every bit of it!

Very useful App! Great developer service! Just a small amount money saved a lot of work for us! Highly recommend! Well always use! Love~~~~~~~~~~~~~~~~~~~~~~~~

Great customer service and very easy to use! The team is extremely responsive and helpful :) Highly recommend these guys!

This company goes above and beyond with their customer service! Highly Recommended! A+++++++++++++++

I downloaded Customer Fields because I wanted my customers to be able to have a more personalized account experience. The best part about this product is the excellent and responsive customer service!

Yes, yes yes! Get this one! I tried a slew of other apps before this. They did the installation - even fixing some code another app had left behind. My business makes semi-custom clothing for women ministers. I need to have measurements before we can make anything - this app gave me a very easy and professional login with all the info I need to collect, including ways for me to put in notes to explain things. I wish every app I needed was made by Helium!

Love this app!!!! The staff is sooooo amazing also!!!

This app works great for us. We are using it to collect info and for customers to register their product. The support staff has been the best we have come across. Thanks so much for a great product and even better support!!

The team at Helium are extremely kind and understanding given certain unique situations. I have had great customer service experiences and with that alone I give them 5+ stars.

Simple to use, has all the features I need and great customer service that responds quickly if I need help or have any questions.

Very prompt support and great customer service. I had spent a bunch of time trying to figure out how to do something, and eventually gave up and asked them if there was a way to do it, and BAM they made the change for me within an hour! Update 2023: Still excellent, and new features since my initial review in 2018 have allowed me to do lots of new things. 6 stars!

Robust way for us to store additional customer information eg membership numbers, start and expiry date of membership.

This is a wonderful app for a very low cost. Customer support for this company is also outstanding. They actually brought an issue to my attention that I did not even know I had and went right in to fix it promptly. There is a lot to be said for excellent customer service. These guys are a keeper!

I have been working with Shopify for several years. This is the only app that helped me almost immediately and they offered to update my theme styles without even having to ask. With other apps, I would first have to explain what that meant, then file a ticket, then maybe get help in 3 weeks. With these guys, it took me less than 15 mins and all systems are go.

Great app, easy integration!!Love it, so easy to customize in many ways!!!

After testing many apps, this is the only one that worked. Works great! And fantastic customer support!

Great app and amazing customer support! The app functions exactly how we hoped. The aesthetic was a bit off different than our site (fonts, colors, buttons), so I reached out and the dev took great care of it. It look and functions great!

Amazing support! Our store now can allow customers to edit their account details (email address). Before, as you know, customers cannot adjust their email address after creating an account on your shopify store. With this app, it allows the customer to adjust it when they like without having to contact the store owner to manually change their email address. We are also utilizing account upload features which will tag our customers automatically without us having to tag them. ( we will still check to see that the customer submitted the proper form) Thanks for providing an amazing product and superb customer service to go along with it!