Helium Customer Fields for Shopify

Helium Customer Fields

Customizable forms to register or approve new customers
Rating
4.6
Feedback
307
Reviews
Chart
#401
Shopify

All reviews

5 / 5 Share
Feb. 15, 2018

Great app, easy integration!!Love it, so easy to customize in many ways!!!

Store Using app Total reviews Average rating
Vingeproject 5 days 4 5.0
5 / 5 Share
Dec. 22, 2017

After testing many apps, this is the only one that worked. Works great! And fantastic customer support!

Store Using app Total reviews Average rating
5 / 5 Share
Dec. 15, 2017

Great app and amazing customer support! The app functions exactly how we hoped. The aesthetic was a bit off different than our site (fonts, colors, buttons), so I reached out and the dev took great care of it. It look and functions great!

Store Using app Total reviews Average rating
Thread Wholesale 3 days 3 5.0
5 / 5 Share
Dec. 12, 2017

Amazing support! Our store now can allow customers to edit their account details (email address). Before, as you know, customers cannot adjust their email address after creating an account on your shopify store. With this app, it allows the customer to adjust it when they like without having to contact the store owner to manually change their email address. We are also utilizing account upload features which will tag our customers automatically without us having to tag them. ( we will still check to see that the customer submitted the proper form) Thanks for providing an amazing product and superb customer service to go along with it!

Store Using app Total reviews Average rating
Byron2014 About 4 hours 3 3.7
5 / 5 Share
Nov. 22, 2017

Great app, it has all the features we need to create a wide variety of entries to enhance our customers' accounts. We can not say enough about the quality of Helium's customer service. They were glad to edit our code and add features that do not exist on the app. Highly recommended!

Store Using app Total reviews Average rating
Cardinal Of Canada Us 5 days 3 5.0
5 / 5 Share
Nov. 22, 2017

Customer service is truly above and beyond.... we asked for customization that touched on the code of our theme and the app developer was happy to (incredibly promptly) fix it!

Store Using app Total reviews Average rating
Cardinal Of Canada 12 days 4 5.0
5 / 5 Share
March 23, 2021

Great product with excellent customer service. Furthermore, Helium really listens to client input and have made meaningful changes based on my recommendations. Wow! These have been hugely helpful for storing and organizing my business data. Excellent app! Good people. I wish I had more thumbs so I could give this app ... four thumbs up.

Store Using app Total reviews Average rating
Fitted Underground Over 3 years 3 5.0
Developer Reply

Thanks for the fresh review... we'll take all the thumbs up we can get πŸ‘πŸ‘πŸ‘πŸ‘πŸ˜„ It's been incredible to hear from customers like you dating back ~4 years who helped shape the app into what it is today! Thank you!

5 / 5 Share
Oct. 23, 2017

Customer service is second to none, installed the app and required a quick theme update which I could request via in app chat and Superstar Chelsea had me up and running in minutes. Such good service and the app works a treat!

Store Using app Total reviews Average rating
Netpharmacy 2 months 7 5.0
5 / 5 Share
Oct. 20, 2017

Chelsea and the team have been wonderful. They helped us set up our trade form and are very quick to come back with answering our questions and queries.

Store Using app Total reviews Average rating
Valiant Fireside 2 days 1 5.0
5 / 5 Share
Sept. 30, 2019

Great app that allows you to do a lot. Outstanding customer support with very prompt response time. I highly recommend this app.

Store Using app Total reviews Average rating
Rongeorgejewelers About 2 years 2 5.0
Developer Reply

Thank you!

5 / 5 Share
Sept. 12, 2017

Working great so far and perfect for what I need :o)

Store Using app Total reviews Average rating
Shibuiuktrade 7 days 1 5.0
5 / 5 Share
Aug. 17, 2017

Wow. I tested out a bunch of different apps until I figured out which would be best for our needs. This app is super easy to use. It's not only doing exactly what we need, but amazing customer service. We tend to be a bit high-maintenance with our specific needs and Chelsea was able to help me implement the changes I needed. She was very patient with my excessive questions and requests. I also really like the way our customer's information is stored and easily accessed. I would tell you to check out our form to see how awesome it is... but one of our customizations is that you can't accesses it without a password!!! Thanks again Helium.

Store Using app Total reviews Average rating
Whsljao About 1 month 3 5.0
5 / 5 Share
Aug. 3, 2017

We love the added detail about our customers this app brings us. It's been easy to use and the couple of small issues we had were dealt with quickly and professionally by the support team - highly recommended

Store Using app Total reviews Average rating
Elise Design About 1 month 6 5.0
5 / 5 Share
Aug. 3, 2017

It works. Great app no regrets installing it.

Store Using app Total reviews Average rating
Casebuddy Over 1 year 25 4.3
5 / 5 Share
May 9, 2017

App works like a charm! Response from their support team was very prompt, usually within 24 hours. The free app install/ theme update is a huge plus!

Store Using app Total reviews Average rating
Ooze 7 days 10 3.9
5 / 5 Share
May 9, 2017

Great app that is simple to use! Most importantly and notably all the support staff were extremely friendly, helpful and efficient. We will definitely be using them on our current store and on new stores in the future!

Store Using app Total reviews Average rating
Ctp2 12 days 7 5.0
5 / 5 Share
April 25, 2017

Great app. for customer data management. I installed this app. to build our customer data base for my business. They provide free install service and it was very helpful to me although I do not have any programming skills. One thing I would like to suggest to Customer Fields to apply indicating mark of each required fields in create account page. I created so many fields but some customers do not like to fill out all of my fields, and I would like to offer to required field and optional field option and it would be very helpful for improving customer account registration. Any how, it would be the best option in Shopify app stores.

Store Using app Total reviews Average rating
Fashionlandmarks 4 days 4 5.0
5 / 5 Share
March 29, 2017

Chelsea was incredibly helpful - responded to all e-mails in a quick and friendly manner - installed it perfectly and allowed us to publish when ready. Very professional all round. We are extremely happy with the basic plan and to be able to offer our clients the ability to update their account emails. Brilliant app - worth it's weight in gold.

Store Using app Total reviews Average rating
Dollsanddaydreams About 1 year 8 4.1
5 / 5 Share
March 21, 2017

This app is great- it's the only app available that gave us the ability to fully customize our customer accounts and using tagging to integrate with our ESP for specific segments. Their support was incredible and helped us get things done very quickly to our exact specifications. Highly recommend!

Store Using app Total reviews Average rating
Wallshoppe 2 2 6 days 2 5.0
5 / 5 Share
Feb. 16, 2017

I have never done anything close to even calling it coding. I managed to install the app and create all the additional custom customer fields I required, with the "how to"videos. However I needed a bit of customisation. Although we're in vastly different time zones, the Helium Support team was fantastic - Chelsea, you're an absolute star and pleasure to work with!

Store Using app Total reviews Average rating
Cheekitribe 26 days 1 5.0
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