Helium Customer Fields
Customer Fields | Account Registration and B2B inquiry forms
Rating
4.9
feedback
374
chart
#416
All reviews
Rating Breakdown
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April 17, 2018
Life saver! We are a wholesale/trade only company so we need buyers to provide us with a seller permit before they can shop on our site. Before, we were taking sellers permit numbers by people inputting them. This caused so much spam and filtering through them was a headache. Now we have them upload a picture of their sellers permit at account creation and its not only reduced spam accounts to virtually zero but it also helps us keep better track of accounts being created, approved, etc. LIVE SAVER! Thank you!
April 4, 2018
WOW! Seriously the most helpful and responsive customer service team. Chelsea was beyond helpful. Not only is the user interface super easy to use and novice friendly, but Customer Fields was more than happy to custom integrate additional functions based on my needs...AND DID IT FOR FREE! 10/10 Hands down the best customer service on any Shopify App out there.
March 5, 2018
This is a wonderful app for a very low cost. Customer support for this company is also outstanding. They actually brought an issue to my attention that I did not even know I had and went right in to fix it promptly. There is a lot to be said for excellent customer service. These guys are a keeper!
March 5, 2018
I have been working with Shopify for several years. This is the only app that helped me almost immediately and they offered to update my theme styles without even having to ask. With other apps, I would first have to explain what that meant, then file a ticket, then maybe get help in 3 weeks. With these guys, it took me less than 15 mins and all systems are go.
March 1, 2018
Best app for customizing your signup process and customer accounts! Excellent customer service as well, they'll help you completely tailor it for your business. Highly recommended!
Feb. 27, 2018
Best registration app out there, and their customer support is absolutely awesome. We highly recommend them!!!
Feb. 21, 2018
Great app - did the job I was looking for, and had it setup and the fields on the site within 15 minutes. When it wasn't working exactly as I thought, contacted support and they sorted it (not the app's fault but mine) without any fuss. Highly recommended!
Feb. 16, 2018
It just works! No coding required so it's super easy to install. Data transfers back and forth quickly as customer records are updated. I've only been using it for a day but I love it so far!!
Feb. 15, 2018
Great app, easy integration!!Love it, so easy to customize in many ways!!!
Feb. 15, 2018
Works really well! & most important of all - support is amazing!! They fixed an issue right away for me.
Feb. 9, 2018
This plugin is great because it shows you a spreadsheet with the data of each client, including what each one spent. And it also allows you to translate the fields, what is good for international sales. In addition, the staff are very attentive and are indeed concerned about constantly improving the app.
Feb. 5, 2018
Thanks for the great app! I appreciate your endless efforts and after hours support you've provided during my set up process. Although some questions or concerns were no brainer, Chelsea has been more than helpful answering the concerns without hesitation. With that said, Chelsea not only created a great app but backed that up with excellent support. Thanks again, it was great working with you. Best, Chris Space 46
Jan. 28, 2018
GREAT app - a total must-have! Thank you so much Chelsea for the amazing support! You guys are awesome! :)
Dec. 22, 2017
After testing many apps, this is the only one that worked. Works great! And fantastic customer support!
Dec. 15, 2017
Great app and amazing customer support! The app functions exactly how we hoped. The aesthetic was a bit off different than our site (fonts, colors, buttons), so I reached out and the dev took great care of it. It look and functions great!
Dec. 12, 2017
Amazing support! Our store now can allow customers to edit their account details (email address). Before, as you know, customers cannot adjust their email address after creating an account on your shopify store. With this app, it allows the customer to adjust it when they like without having to contact the store owner to manually change their email address. We are also utilizing account upload features which will tag our customers automatically without us having to tag them. ( we will still check to see that the customer submitted the proper form) Thanks for providing an amazing product and superb customer service to go along with it!
Dec. 12, 2017
Amazing support and helped me out to make real my wishes! I still don't know how is it possible that someone voted 1 star. Vote: 10+ or A++++++++++++++++++++ :D