Helium Customer Fields
Customer Fields | Account Registration and B2B inquiry forms
Rating
4.9
feedback
367
chart
#418
All reviews
Rating Breakdown
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Feb. 16, 2018
It just works! No coding required so it's super easy to install. Data transfers back and forth quickly as customer records are updated. I've only been using it for a day but I love it so far!!
Feb. 15, 2018
Great app, easy integration!!Love it, so easy to customize in many ways!!!
Feb. 15, 2018
Works really well! & most important of all - support is amazing!! They fixed an issue right away for me.
Feb. 9, 2018
This plugin is great because it shows you a spreadsheet with the data of each client, including what each one spent. And it also allows you to translate the fields, what is good for international sales. In addition, the staff are very attentive and are indeed concerned about constantly improving the app.
Feb. 5, 2018
Thanks for the great app! I appreciate your endless efforts and after hours support you've provided during my set up process. Although some questions or concerns were no brainer, Chelsea has been more than helpful answering the concerns without hesitation. With that said, Chelsea not only created a great app but backed that up with excellent support. Thanks again, it was great working with you. Best, Chris Space 46
Jan. 28, 2018
GREAT app - a total must-have! Thank you so much Chelsea for the amazing support! You guys are awesome! :)
Dec. 22, 2017
After testing many apps, this is the only one that worked. Works great! And fantastic customer support!
Dec. 15, 2017
Great app and amazing customer support! The app functions exactly how we hoped. The aesthetic was a bit off different than our site (fonts, colors, buttons), so I reached out and the dev took great care of it. It look and functions great!
Dec. 12, 2017
Amazing support! Our store now can allow customers to edit their account details (email address). Before, as you know, customers cannot adjust their email address after creating an account on your shopify store. With this app, it allows the customer to adjust it when they like without having to contact the store owner to manually change their email address. We are also utilizing account upload features which will tag our customers automatically without us having to tag them. ( we will still check to see that the customer submitted the proper form) Thanks for providing an amazing product and superb customer service to go along with it!
Dec. 12, 2017
Amazing support and helped me out to make real my wishes! I still don't know how is it possible that someone voted 1 star. Vote: 10+ or A++++++++++++++++++++ :D
Nov. 22, 2017
Great app, it has all the features we need to create a wide variety of entries to enhance our customers' accounts. We can not say enough about the quality of Helium's customer service. They were glad to edit our code and add features that do not exist on the app. Highly recommended!
Nov. 22, 2017
Customer service is truly above and beyond.... we asked for customization that touched on the code of our theme and the app developer was happy to (incredibly promptly) fix it!
March 23, 2021
Great product with excellent customer service. Furthermore, Helium really listens to client input and have made meaningful changes based on my recommendations. Wow! These have been hugely helpful for storing and organizing my business data. Excellent app! Good people. I wish I had more thumbs so I could give this app ... four thumbs up.
Thanks for the fresh review... we'll take all the thumbs up we can get 👍👍👍👍😄 It's been incredible to hear from customers like you dating back ~4 years who helped shape the app into what it is today! Thank you!
Oct. 31, 2017
This app makes such a difference to the function of my site. I have quite a few questions to ask my customers when they fill out their profile so the clothing they order will fit properly. It would be impossible without this app as I need customers to be able to change their information. It is a major limitation of shopify that this isn't standard. I really liked the flexibility to have different types of question fields such as radio buttons and larger text boxes. The basic set up was very straightforward and easy to use. And a big thank you to Chelsea for styling my form to look like the rest of my site. This was a massive help! Antoinette cinderloop.com
Oct. 23, 2017
Customer service is second to none, installed the app and required a quick theme update which I could request via in app chat and Superstar Chelsea had me up and running in minutes. Such good service and the app works a treat!