Helium Customer Fields
Customer Fields | Account Registration and B2B inquiry forms
Rating
4.9
feedback
367
chart
#419
All reviews
Rating Breakdown
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Dec. 22, 2017
After testing many apps, this is the only one that worked. Works great! And fantastic customer support!
Dec. 15, 2017
Great app and amazing customer support! The app functions exactly how we hoped. The aesthetic was a bit off different than our site (fonts, colors, buttons), so I reached out and the dev took great care of it. It look and functions great!
Dec. 12, 2017
Amazing support! Our store now can allow customers to edit their account details (email address). Before, as you know, customers cannot adjust their email address after creating an account on your shopify store. With this app, it allows the customer to adjust it when they like without having to contact the store owner to manually change their email address. We are also utilizing account upload features which will tag our customers automatically without us having to tag them. ( we will still check to see that the customer submitted the proper form) Thanks for providing an amazing product and superb customer service to go along with it!
Dec. 12, 2017
Amazing support and helped me out to make real my wishes! I still don't know how is it possible that someone voted 1 star. Vote: 10+ or A++++++++++++++++++++ :D
Nov. 22, 2017
Great app, it has all the features we need to create a wide variety of entries to enhance our customers' accounts. We can not say enough about the quality of Helium's customer service. They were glad to edit our code and add features that do not exist on the app. Highly recommended!
Nov. 22, 2017
Customer service is truly above and beyond.... we asked for customization that touched on the code of our theme and the app developer was happy to (incredibly promptly) fix it!
March 23, 2021
Great product with excellent customer service. Furthermore, Helium really listens to client input and have made meaningful changes based on my recommendations. Wow! These have been hugely helpful for storing and organizing my business data. Excellent app! Good people. I wish I had more thumbs so I could give this app ... four thumbs up.
Thanks for the fresh review... we'll take all the thumbs up we can get 👍👍👍👍😄 It's been incredible to hear from customers like you dating back ~4 years who helped shape the app into what it is today! Thank you!
Oct. 31, 2017
This app makes such a difference to the function of my site. I have quite a few questions to ask my customers when they fill out their profile so the clothing they order will fit properly. It would be impossible without this app as I need customers to be able to change their information. It is a major limitation of shopify that this isn't standard. I really liked the flexibility to have different types of question fields such as radio buttons and larger text boxes. The basic set up was very straightforward and easy to use. And a big thank you to Chelsea for styling my form to look like the rest of my site. This was a massive help! Antoinette cinderloop.com
Oct. 23, 2017
Customer service is second to none, installed the app and required a quick theme update which I could request via in app chat and Superstar Chelsea had me up and running in minutes. Such good service and the app works a treat!
Oct. 20, 2017
Chelsea and the team have been wonderful. They helped us set up our trade form and are very quick to come back with answering our questions and queries.
Oct. 11, 2017
Chelsea and her team provides outstanding support and we highly recommend her team to other Shopify store owners.
Sept. 19, 2017
Great customer service! They really went out of their way to help me resolve my issue.
Sept. 30, 2019
Great app that allows you to do a lot. Outstanding customer support with very prompt response time. I highly recommend this app.
Thank you!
Sept. 7, 2017
This app has been perfect for our business. It allows us an opportunity to qualify our customers, and gather information that we can't through the normal shopify registration. The team is always very responsive, helped with the initial set up, even set it up at no charge to feel integral in our theme. Great service, great app. I highly recommend.
Aug. 28, 2017
The app allows us to gather information that we can't gather easily through the normal Shopify conduit. The support is phenomenal and EVERY SINGLE TIME we have had a question, we get a response back QUICKLY. It's easy to use and has been reliable, with no crashing. Thank you!
Aug. 17, 2017
Wow. I tested out a bunch of different apps until I figured out which would be best for our needs. This app is super easy to use. It's not only doing exactly what we need, but amazing customer service. We tend to be a bit high-maintenance with our specific needs and Chelsea was able to help me implement the changes I needed. She was very patient with my excessive questions and requests. I also really like the way our customer's information is stored and easily accessed. I would tell you to check out our form to see how awesome it is... but one of our customizations is that you can't accesses it without a password!!! Thanks again Helium.