Helium Customer Fields
Customer Fields | Account Registration and B2B inquiry forms
Rating
4.9
feedback
369
chart
#424
All reviews
Rating Breakdown
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Oct. 23, 2017
Customer service is second to none, installed the app and required a quick theme update which I could request via in app chat and Superstar Chelsea had me up and running in minutes. Such good service and the app works a treat!
Oct. 20, 2017
Chelsea and the team have been wonderful. They helped us set up our trade form and are very quick to come back with answering our questions and queries.
Oct. 11, 2017
Chelsea and her team provides outstanding support and we highly recommend her team to other Shopify store owners.
Sept. 19, 2017
Great customer service! They really went out of their way to help me resolve my issue.
Sept. 30, 2019
Great app that allows you to do a lot. Outstanding customer support with very prompt response time. I highly recommend this app.
Thank you!
Sept. 7, 2017
This app has been perfect for our business. It allows us an opportunity to qualify our customers, and gather information that we can't through the normal shopify registration. The team is always very responsive, helped with the initial set up, even set it up at no charge to feel integral in our theme. Great service, great app. I highly recommend.
Aug. 28, 2017
The app allows us to gather information that we can't gather easily through the normal Shopify conduit. The support is phenomenal and EVERY SINGLE TIME we have had a question, we get a response back QUICKLY. It's easy to use and has been reliable, with no crashing. Thank you!
Aug. 17, 2017
Wow. I tested out a bunch of different apps until I figured out which would be best for our needs. This app is super easy to use. It's not only doing exactly what we need, but amazing customer service. We tend to be a bit high-maintenance with our specific needs and Chelsea was able to help me implement the changes I needed. She was very patient with my excessive questions and requests. I also really like the way our customer's information is stored and easily accessed. I would tell you to check out our form to see how awesome it is... but one of our customizations is that you can't accesses it without a password!!! Thanks again Helium.
Aug. 3, 2017
We love the added detail about our customers this app brings us. It's been easy to use and the couple of small issues we had were dealt with quickly and professionally by the support team - highly recommended
July 25, 2017
What more is there to say? I love this app. Does everything I need and does it perfectly with minimal effort on my part! I believe for the quality and functionality of their apps in general you can't go wrong with at least trying it out for a test run instead of an instant commitment. Not too mention - their customer service is top notch! I love working with Customer Fields - they help make me a better merchant!
May 10, 2017
This is the only app that allows my customers to upload a document and send it right to me via email. Great app. Great Customer service.
May 9, 2017
App works like a charm! Response from their support team was very prompt, usually within 24 hours. The free app install/ theme update is a huge plus!
May 9, 2017
Great app that is simple to use! Most importantly and notably all the support staff were extremely friendly, helpful and efficient. We will definitely be using them on our current store and on new stores in the future!
April 25, 2017
Great app. for customer data management. I installed this app. to build our customer data base for my business. They provide free install service and it was very helpful to me although I do not have any programming skills. One thing I would like to suggest to Customer Fields to apply indicating mark of each required fields in create account page. I created so many fields but some customers do not like to fill out all of my fields, and I would like to offer to required field and optional field option and it would be very helpful for improving customer account registration. Any how, it would be the best option in Shopify app stores.
April 12, 2017
Most helpful customer service and team I've ever worked with! Thank you guys!!!
March 29, 2017
Chelsea was incredibly helpful - responded to all e-mails in a quick and friendly manner - installed it perfectly and allowed us to publish when ready. Very professional all round. We are extremely happy with the basic plan and to be able to offer our clients the ability to update their account emails. Brilliant app - worth it's weight in gold.