Helium Customer Fields
Customer Fields | Account Registration and B2B inquiry forms
Rating
4.9
feedback
374
chart
#416
All reviews
Rating Breakdown
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Feb. 16, 2017
I have never done anything close to even calling it coding. I managed to install the app and create all the additional custom customer fields I required, with the "how to"videos. However I needed a bit of customisation. Although we're in vastly different time zones, the Helium Support team was fantastic - Chelsea, you're an absolute star and pleasure to work with!
Feb. 15, 2017
A very helpful product, as we needed to collect additional information about our customers and Shopify's out-of-the-box customer accounts feature is pretty limited. The team at Helium was incredibly helpful in getting us all set up. Excellent product, and excellent customer service!
Feb. 14, 2017
You can add fields to customer app. You are not stuck in the same fields as everyone. Further, you can sort by fields. Very powerful. We have created a CRM (Customer Relations Managment) function with it. When a customer wants us something on a particular date, we enter that in a note field, and in a date field, and sort weekly by dates. Up comes our to do list for the week. Great support. Thanks
Feb. 11, 2017
This is definitely a useful app. We have been tailoring it for our store and the support is top notch. We definitely like working with apps that care about fixing various bugs and helping us with questions we have. So far so good with Customer Fields. We would definitely recommend using this app.
Jan. 20, 2017
This app is perfect! Highly suggest it if you need extra information from your customers. The filtering is amazing as well, and the support team worked side by side with me to help get what I needed done!
Jan. 16, 2017
Phenomenal app that is an absolute breeze to work with. Customer support is fantastic, too!
Jan. 11, 2017
This is a great app. Plus, customer service was prompt and helpful with a small issue I had with my account email address. Thanks!!
Dec. 7, 2016
Customers should be able to modify their account details at any time. It's a given. The team at Helium are great to work with - fast and responsive. Every Shopify site needs this app.
Dec. 6, 2016
Awesome ! I would have given more than 5 stars if i can, great app that let me offer loyalty and discount for my customers via their birthday, with customer fields my customers can fill their birth date, magnificent Support ! A special cheers for "Chelsea Mealey from Helium Support"
Dec. 2, 2016
For some weird reason there is no way for a customer to change their email and this app made it possible so thumbs up from me!
Oct. 27, 2016
Helium Dev have been very good to work with. They were able to customise the app for us and really went above and beyond to get it done. The functionality of the app is great and just works (which is all you really want!!). Great work team!
Oct. 27, 2016
I was looking for the best customer app out there and I finally found it! Not only is the app easy to use but its highly functional, and interactive also. This app allows you to easily capture and organize your customers data easily and effectively, Additionally my interaction with the dev team has been a delight they are extremely responsive and very helpful. If you are looking for the best customer capture app/plugin for shopify, this is your app!
Oct. 20, 2016
Great app. Works well. Looks great. Easy to setup. https://www.kinkytoy.store
May 31, 2016
Genial! Esto debería estar por defecto en Shopify. La atención al cliente es excelente.
May 25, 2016
Josiah was extremely helpful in helping me with the code and answering a couple of my questions. This app is easy to use. I love that now my customers can edit their info.
May 16, 2016
Super easy, of course should have been an option in shopify store itself but good alternative!
April 19, 2016
Seems pretty useful and working fairly easy. I give it four stars because the styling out of the box is horrible - 1980's buttons and inputs and looks nothing like the screenshots. You are able to add your css and override most of the default styles. Could be easier if they would have add id's or classes to all elements like the reset password button has nothing so I had to use .customr-edit .cta-button, input[type="submit"] However, it won't work for the message bar so you can't fully make it part of your theme. For the other review who didn't like the url /tools/customr you can change that at least today. I agree I don't like that either. From the apps view in shopify click the three dots on this app and choose the option to change the url you can make it /tools/account for instance.