Helium Customer Fields
Customer Fields | Account Registration and B2B inquiry forms
Rating
4.9
feedback
367
chart
#418
All reviews
Rating Breakdown
June 20, 2023
This application works great and the dev/support team is excellent and accessible. Easy to implement and manage.
We'll take "excellent and accessible " all day. 😊 Thanks for submitting your review!
June 19, 2023
Works well with shopify metafields. Importing customers very easy. Design / integration is straight forward.
We love customer metafields! Glad the app is working well for you. 😄
June 8, 2023
So far so good. Doing what we need it to do. Customer service is great. I do wish there was an intermediate payment option to be able to have access to more custom fields in the form.
Sorry for the late reply, and thank you for your feedback! We take feedback on pricing into careful consideration. ❤️
May 24, 2023
They solve my problem right away. I just need to give them a permission to collaborated with us! amazing app and amazing development team! THANK YOU.
You're quite welcome! 😄
May 16, 2023
Really easy form system to use and integrates well with shopify. Customer service team is amazing, and are super helpful with any questions or extra support that you might need.
Thank you for trusting Customer Fields on all of your Shopify Plus stores! ☕
May 13, 2023
Their response was courteous and swift. The support was excellent, offering exactly the services I was looking for. "Helium Customer Fields" is an app you can rely on. I confidently recommend "Helium Customer Fields".
Thank you for your kind words. We are glad to help so many successful merchants from Japan.
May 12, 2023
Great App!! We are using it to get our B2B customers registered. The support team is amazing. Very fast & always ready to help.
We 💜 B2B Thanks so much for your review!
May 8, 2023
Not only is the app intuitive and easy to work, when a system but caused an outage, the team jumped on it to fix the issue right away. Very much appreciated to keep me going ...
Thank you for the kind words 😊
May 3, 2023
Helium Customer Fields is easy to use and works seamlessly with customer fields in Shopify. Excellent customer service as well, highly recommend.
Thank you for your review!
April 28, 2023
C'est top et avec support très réactif ! Après avoir installé l'application, nous avons pu créer sur notre site Francemains.fr, vente de centaines de produits exclusivement Made in France pour les professionnels, un formulaire d'inscription avec SIRET, ainsi qu'un formulaire pour déposer une demande de partenariat, pour les entreprises qui souhaitent rejoindre notre réseau. Avec Helium, il est possible de créer des formulaires des plus simples aux plus complexes, nous pouvons même créer des règles pour définir un nombre de caractères minimum, comme pour le SIRET. Si le formulaire vient à disparaître du site, le support intervient en quelques heures pour intervenir sur le code du thème pour trouver d'où vient l'erreur. Support très efficace. Merci à Brett de chez Helium, pour son suivi et sa réactivité. N.B : Pour information, nous sommes basés en France et le service est basé aux États Unis, il faut donc prendre en compte le décalage horaire. Les échanges par mails peuvent s'effectuer vers 21h30-22h
Merci beaucoup 😄
April 26, 2023
Very Helpful, did a great job trouble shooting my problems and was able to finish the migration process with his help
Great news! Thanks for being a loyal customer for 4 years 🎉
April 20, 2023
We just needed a simple way to add customer account verification to our registration form, and this was it! We have close to 200k customers imported from our old store, and I was afraid that this would put us into a price tier that was too much for the simple feature we were trying to add, but I spoke with their customer support and they assured me that we could still use the lowest tier since we're not using all of the customer management features that this app offers. The sign up forms will still work and we won't get bumped up to a higher tier automatically. Customer support is quick and friendly and easily answered all of my questions. We'll definitely keep this in mind if we do end up wanting to get into some of the more advanced features of this app. We appreciate you!
We appreciate you too! 😄 I'm so glad we were able to make your migration to Shopify just a little bit less of a headache with our email verification feature ✅
April 17, 2023
We just added Customer Fields to our shop and it has been great so far! Their chat option is great and they have answered all of my questions in a timely manner.
Thanks for using Customer Fields for your wholesale store! We're happy to hear about your positive experience so far. We're here to help if you run into any snags in the future. 👍
April 10, 2023
I am thrilled to write a 5-star review for Helium Customer Fields! Their customer service is excellent, and their app is top-notch. We have been using Helium for years to vet our wholesale applicants, and we have never been disappointed. The app is intuitive and easy to use, making our vetting process a breeze. The ability to customise fields and tailor them to our specific needs has been a game-changer. Plus, the app integrates seamlessly with our existing systems, which has saved us time and headaches. But perhaps the most impressive aspect of Helium Customer Fields is their customer service. Whenever we have had questions or issues, their support team has been incredibly responsive and helpful. Their dedication to ensuring their customers are happy and successful is unparalleled. Overall, I highly recommend Helium Customer Fields to anyone looking for a reliable, customisable, and user-friendly app for their vetting process. Thank you, Helium Customer Fields, for being such a valuable part of our business!
Wow, what an incredible review! Thanks for being a loyal customer for two years and counting! We're always eager to hear how we can improve, so if any feedback comes to mind... you know where to find us 😊
April 5, 2023
Brett and the team at Helium helped us immediately and clearly provided instructions on our questions. They were soooo helpful and we were able to set up what we needed for our wholesalers! We are very pleased with the assistance and the app is working out great for us!
Happy to help! Your wholesale sign up form is looking ✨ fantastic ✨ 😄
April 4, 2023
Great user interface, easy to setup, great support, supports multiple languages and advanced fields sent to Klaviyo.
Thank you for taking the time to add your review! 🙌
March 31, 2023
We use this app for our store to get custom fields. I have received support on adsutments and style customization in less than 24 hours ( I think just time zone difference). Thank you
Thank you for your review! 🤩 We are on opposite sides of the world, but we strive to provide impeccable support to all merchants anywhere that use our apps. I'm glad we could meet your needs and expectations!
March 21, 2023
This is the exact app I was looking for! I also had trouble with something and the team was able to help me quickly!
You're the exact customer we were looking for! Glad we were able to help you with your unique use case 😄
March 15, 2023
Helium Customer Fields app's best for create customer sign-up forms as unique as, and save custom data to customer accounts. The support're nice and fast helping.
Thanks for taking time to submit an app review!
Feb. 17, 2023
Good dev team, very customizable, and while you don't need to know how to code, you can do a lot of custom css when needed.
Thank you! That's exactly what we aim for. Value for merchants out-of-the-box, and room for developers to build on top of. Thanks for the positive feedback! 😄