Helium Customer Fields
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Thank you for leaving this review 🤩 I love your tagline "A little imperfect. Layered. Never too polished." Fantastic!
We appreciate you taking the time to leave this review 💪🏼 We hope Customer Fields continues to equip you on your Shopify Adventure 🎒
Fantastic review! We love the use of your "file upload field" 💪🏼 Again, thank you for being a long-term user of Customer Fields. We genuinely appreciate your continued trust.
Merci pour cet avis ! Nous espérons que Customer Fields continuera de vous aider à atteindre vos objectifs de vente 🎯 We appreciate this review! We hope Customer Fields continues to enables you to hit your sales goals 🎯
We appreciate the stars 🤩 Thank you for taking the time to leave this review, and for letting us be a part of your Shopify journey.
Thanks for the stars 🤩 Hair's hoping you keep enjoying your custom (and beautiful) Customer Fields Professional Registration form. It looks amazing!
Thank you for leaving this review, even if it's not a glowing review, we take each review seriously. Our team has already reached out and would love to know more about your experience with Customer Fields. Genuinely, if there's anything we can do to help or better your experience, we'll do it 💪🏼
We appreciate you taking the time to leave this pawsitive review 🐶
Thank you for leaving this review! You form looks great! We hope to continue with you on your Shopify journey 🎒
Merci d'avoir pris le temps de laisser cet avis ! Nous vous souhaitons une excellente journée et n'hésitez pas à nous contacter si vous avez des questions ou des préoccupations. Thank you for taking the time to leave this review! We hope you have a great day, and please don't hesitate to reach out to us if you have any questions or concerns.
Thank you for leaving this review 🙏 We genuinely appreciate taking the time away from selling high-quality supplements to leave us this review.
Cheers! We appreciate you taking the time to leave us this review! Keep dancing 🩰
We use this app to collect and approve signup form inquiries for our wholesale only store. It was easy to setup, works as you would expect, and the team was very responsive when I had questions and needed a little setup help.
Amazing! Thank you so much for taking the time to leave this review, especially during the frantic scurry of the holidays 🎄 We are stoked to be a part of your Shopify journey and please don't hesitate to reach out to us again if you have any further questions or needs. We're here for it! Also, we had no idea there were so many party favors made in the USA 🇺🇸
The app helped us to add birthdays to our customer accounts and register page. Specifically Jakin was one of the best customer support reps I have ever dealt with! He was thorough with his explanation and guidance. He even took the time to take screen recordings and screenshots, walking me through anything that I had issue with. Top tier help here for sure! Would highly recommend
Thank you so much for leaving this review! It's great to hear that Jakin's support was above and beyond and that you were able to properly add a birthday field to your customer registration page 🎉 Don't hesitate to reach out to us with any future questions or concerns. Also, let us know when those B5 notebooks come back in stock 😍
Support’s unreal — fast, friendly, and actually fixes things. Helium’s worth it for that alone. Shoutout to Jakin!
Thank you for taking the time to leave this review! Jaken is awesome, we quite agree. We also agree that our office needs to make those bacon wrapped dates with Chevre 😋 Again, thank you for leaving this review and let us know if you need anything else.
Me ayudaron con un problema que tenía. Son muy atentos y muy eficientes. Los recomiendo mucho.
Gracias por dejar esta reseña. Nos alegra que nuestro equipo de soporte haya podido ayudarte con tu problema. Gracias por permitirnos acompañarte en tu experiencia con Shopify.
Thank you for the 5 ⭐️ review! We appreciate you taking the time to leave us the stars.
Atendimento muito bom, suporte excepcional e cumpre o que precisávamos.
Agradecemos por reservar um tempo para nos avaliar. Esperamos que a Customer Fields continue a oferecer exatamente o que você e sua loja precisam. Entre em contato com o suporte caso tenha mais dúvidas ou comentários.
Customer Fields has been an outstanding addition to our store for two reasons. The robust features and the exceptional support team. The app workflows and variable rules you can create are excellent. It was easy to setup rules for collection tax exempt documents for certain states which is very important for our business. This feature alone has significantly improved our customer experience and streamlined our internal workflows. The support has been amazing! We had some issues with the CSS and Jakin was able to quickly resolve the issue for us. I highly recommend Customer Fields to anyone looking for a versatile and customizable solution.
Amazing! It is so good to hear that Jakin was able to guide you to a CSS solution 😀 Your registration form looks amazing! Thank you for taking the time to leave this review. It really means the world to our team. Thank you. Don't hesitate to reach out to us with any future questions or concerns 😊
Phenomenal support - I originally left a 1-star review due to a serious flaw: the “approve” button wasn’t showing on mobile when the list was long — which made it impossible to approve customers on the go. It had been that way for over a year, and I was told it wasn’t on the roadmap. - To their credit, Helium’s leadership stepped in quickly after my review. They acknowledged the issue, pushed a hotfix almost immediately, and offered a credit for the inconvenience. The COO even reached out directly and genuinely owned the situation. - The issue is now resolved, and mobile approvals are working as they should. It shouldn’t have taken this long, but the way they handled it once it reached the right person gives me confidence in their willingness to listen and improve. - Thanks to the team for finally addressing it.
Thank you for alerting us to that issue 😊 Your review was the feedback we needed to propel the entire team to coding a solution. Know that the humans at Helium do genuinely care and take every review seriously. A good trait for anyone (not just a team of app developers) is the "willingness to listen and improve" and your feedback allowed us to show that, so thank you again for taking the time to leave that first review AND for being willing to give us another chance. Don't hesitate to reach out to us with any further questions/feedback. We'll be here 😎
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