Helium Customer Fields
Customer Fields | Account Registration and B2B inquiry forms
Rating
4.7
feedback
227
chart
#373
All reviews
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Sept. 23, 2022
Love this app. This is the second store we have installed this on. Our main reason for using it is to capture some custom fields during registration. We work exclusively with nonprofits so we need to get their EIN# before allowing them to shop in our store.
Thank you! Capturing EIN is a great use case. We're glad to hear that your work with NPOs is made easier by using Customer Fields! 🙌
Sept. 21, 2022
Customer Service helped me tremendously, set up everything exactly as i needed and requested. Amazing app and functions to help your store increase sales! Very good service and app.
Glad we were able to help you get your form logic working correctly. Cheers!
Aug. 11, 2022
Very helpful and useful app to keep track of customers. The customer support is also very kind and helpful.
Thank you for your review! Glad to hear the app and team are helping your business. 💪
June 17, 2022
Great support & great product when you are looking to extend beyond shopify's current registration forms. We use it for: Tax exempt checkboxes, submitted tax exempt forms, customers inviting other customers & I assume it can do much more!
Excellent use cases 👏 Thanks so much for taking the time to submit a review!
June 9, 2022
We ran into a problem after updating our website and Customer Fields was very helpful and efficient with their assistance.
Thanks for being a customer since 2017! Your wholesale registration form is looking great. 😄 Quick tip: You may want to consider adding a separate form for retail customers as well. On your current plan, you can add an additional registration form at no additional cost. We're standing by to help if needed 👍
June 1, 2022
I am using this app for my wholesale business and it works flawless. Easier form, attached files functionality, approval only accounts. Perfect!
Yay, thanks so much! We love wholesalers ❤️
May 11, 2022
The email validation field is the most important thing that no other app has. thank you, you saved our life and our business and the JUNK/SPAM and the loss of many email communication, you are the best!!!
Email confirmation for the win! Thanks for the great feedback 😊
May 9, 2022
Katelyn sovelluksen tuesta oli aivan mahtava! Saimme nopeaa ja asiantuntevaa apua sekä ratkaisun kaikkiin ongelmiin!:)
Kiitos kauniista sanoistasi 😍
March 10, 2022
Simple in it's setup and provides powerful automations for our site. Embeds beautifully with our theme and other apps. The team was very helpful in guiding us through the slight adjustments that we wanted to make.
This is an amazingly concise yet thorough round-up... thanks for taking the time to share!
March 9, 2022
A highly polished, flexible and well-thought-through app, and the only one which enabled us to do exactly what we were looking for. Very impressed and highly recommended.
"Highly polished" has our dev team glowing 😇 Thanks for making our day!
Feb. 4, 2022
The app did just what it promised and what I expected. The form builder works great, it provides amazing flexibility to build but is easy enough to use. To add files to a customer is the best feature of this app.
Yay! Glad you're getting good value out of the form builder + file upload feature for your wholesale store 🎉
Oct. 4, 2021
Customer fields is a fantastic app which has resolved our issue of creating a dedicated form for wholesale customers. Extremely easy to setup and design as we wished. Perfect.
😊Thanks for the feedback! It's awesome to hear that you were able to get a form for your wholesalers up and running with ease
Sept. 14, 2021
I ran into a small issue with importing my customers for a client and it seemed out of my hands. I reached out and was given the best help and turned out I simply saved the file wrong lol They were kind and very helpful, I recommend using this app.
Thanks for the recommendation! Our support team is happy to assist if any other questions come up 👍
Aug. 24, 2021
Quick to respond and help but super helpful app! I loved how easy the form was to set up it allows me to truly help make my customers happy
Thanks for the feedback! We're so glad to have you on board 😎
April 4, 2021
All I can say is try it, you WILL like it. If you need complex customer fields (serial numbers, date of purchase, toggle entry, image upload, etc.) for your business this is the best out there for Shopify
"best out there for Shopify" ... we like the sound of that! Thanks for the great review 🎉
March 15, 2021
The Customer Fields app helped us improve the user experience and the design of the Shopify forms. Really helped us meet the business' goal. Thanks.
Thanks for your feedback! 🙌
Feb. 26, 2021
I needed a clear, easy to manage way for our trade partners to sign up for our wholesale portal and Customer Fields does exactly that. It's easy to configure, looks great, works perfectly and has performed flawlessly!
Wow, incredible feedback! Very gratifying to hear, thank you 🙌
Jan. 26, 2021
Customer Fields allows our site to be invite/member only and is key to our web operations. The functionality is great. We have had a few issues but Katelyn has been FANTASTIC. We have only great things to say about Customer Fields.
This is incredible feedback and so kind of you! Thanks for bringing those issues to our attention so we can address them promptly. ❤️
Jan. 11, 2021
Amazing customer service! Katelyn was so patient with all my questions and always found a solution to tailor the app to my needs.
Thank you! We work hard to ensure the quality of our customer service matches the quality of our products. :) This is also a great shoutout for Katelyn, our newest team member! She's still pretty new here at Helium, and she is doing a fantastic job! 🎉 (Not written by Katelyn, we promise 😊)
Jan. 8, 2021
Customer support is excellent. Very quick to respond when we needed assistance with setting up the form to our needs. This is the only app that actually groups all of your submissions in one place that way they don't get lost.
Thank you for the excellent feedback!