Helium Customer Fields
Customer Fields | Account Registration and B2B inquiry forms
Rating
4.9
feedback
367
chart
#418
All reviews
Rating Breakdown
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April 19, 2021
So far great experience with this app, it helped us extend sign form also for newsletter and tag customers so we could integrate it to App Omnisend for automatic mail follow. Also the support is great.
Thank you! Glad to hear you were able to sync up with Omnisend. 🎉
April 4, 2021
All I can say is try it, you WILL like it. If you need complex customer fields (serial numbers, date of purchase, toggle entry, image upload, etc.) for your business this is the best out there for Shopify
"best out there for Shopify" ... we like the sound of that! Thanks for the great review 🎉
March 15, 2021
The Customer Fields app helped us improve the user experience and the design of the Shopify forms. Really helped us meet the business' goal. Thanks.
Thanks for your feedback! 🙌
March 9, 2021
This app was perfect for creating profiles for my company. The entire Helium team has always been there to help me with my questions and are simply amazing. Huge thank you to the team for helping me out, you guys are the best.
Aww, you're making us blush 😊 Thanks for using Customer Fields!
Feb. 26, 2021
I needed a clear, easy to manage way for our trade partners to sign up for our wholesale portal and Customer Fields does exactly that. It's easy to configure, looks great, works perfectly and has performed flawlessly!
Wow, incredible feedback! Very gratifying to hear, thank you 🙌
Feb. 15, 2021
We came across this app after looking a so many others in the store. This is the only one that had full end to end customer registration form building as well as workflow and functionality to review and approve customer applications. By far the best app with great integration with Shopify. Well thought out and well built. We also could align emails from this app with our Shopify emails without any effort. Also had fantastic support in sorting out SPF/DKIM alignment issues with email.
Thank you for your excellent feedback about so many app features! We're really proud of the account approval flows we've built and glad to hear you're putting them to good use 😄
Feb. 4, 2021
Since installing the app I have been very impressed. It’s amazing how detailed and customizable everything is, yet extremely user friendly. There is a million ways to customize your form, and it’s all very intuitive. Most importantly, the support I have received is beyond helpful. As a store owner I understand how important good customer service is, but it’s rare to see this kind of dedication in an app. Each time I’ve reached out, I’ve had a reply within an hour from a technician who was not only knowledgeable and understanding, but polite. My problems were solved very quickly.
There's too much good stuff in your review, I've got to break it down... App: "Detailed, customizable, intuitive, user-friendly" Customer support: "helpful, dedicated, knowledgeable, fast, polite" This is 🎶 to our ears! Thanks so much for your thoughtful review! 😊
Feb. 4, 2021
I love this app, and the support is even better! Katelyn helped me when I had a few issues and helped me straight away. Definitely recommend this app.
Hooray! Thank you for your recommendation. 🎉
Jan. 26, 2021
Customer Fields allows our site to be invite/member only and is key to our web operations. The functionality is great. We have had a few issues but Katelyn has been FANTASTIC. We have only great things to say about Customer Fields.
This is incredible feedback and so kind of you! Thanks for bringing those issues to our attention so we can address them promptly. ❤️
Jan. 11, 2021
Amazing customer service! Katelyn was so patient with all my questions and always found a solution to tailor the app to my needs.
Thank you! We work hard to ensure the quality of our customer service matches the quality of our products. :) This is also a great shoutout for Katelyn, our newest team member! She's still pretty new here at Helium, and she is doing a fantastic job! 🎉 (Not written by Katelyn, we promise 😊)
Jan. 8, 2021
Customer support is excellent. Very quick to respond when we needed assistance with setting up the form to our needs. This is the only app that actually groups all of your submissions in one place that way they don't get lost.
Thank you for the excellent feedback!
Dec. 7, 2020
Customer support was very effective and solved my problem! So, I recommend this app for funcionality and for support.
Excellent! Thank you so much for sharing. 😄
Nov. 4, 2020
Unbeatable customer support! Every query/issue I have had has been solved by their team, extremely happy!
Aww, thanks for the kudos! We're happy if you're happy 😊
Oct. 26, 2020
O aplicativo é ótimo e serviu exatamente para o que eu precisava. Além disso o suporte deles é muito bom. Estou super satisfeito até o momento.
Muito obrigado pelo seu feedback! Agradecemos sinceramente o seu negócio 🤗 (Helium is a US-based company, but we are happy to support merchants around the world. Our staff relies on translation tools when needed.)
Sept. 29, 2020
Customer Fields is an easy and intuitive way to enhance your customer login form and centralize customer data in one spot. If you have an idea that you can't figure out, their documentation is excellent, and if that doesn't solve it, their support is amazing.
Thanks for the amazing feedback! 🎉 We've been working hard to add new help docs & developer docs... so glad to hear that's been helpful. 😁
Dec. 21, 2020
DEC 2020 Update: This app worked like a champ for us. Completely reliably, helped us to process a huge number of complex registrations for an in-school shopping program that we ran. One of my top-5 apps on the Shopify platform. <<<<<<<< I hope to write a more detailed review when I'm not in the thick of this project, but this app is too good for me to not say something now. As a Shopify DEVELOPER, this is one of the best Shopify apps I've ever used. It works incredibly well, has insane flexibility, great APIs, fantastic documentation, and an incredibly responsive and helpful support team. If it weren't for this app, it would have been an arduous process to build the massively complicated intake form that we need for this shop. The Customer Fields app took away so much headache and allowed me to just build and code what I needed — no fuss. I recommend this app without reservation, and greatly look forward to using it again on future projects should the need arise.
More detailed review? I think you've said it all! This is music to our ears. 😄 In the process of creating a great app for merchants, we also wanted to build a tool for developers that was both flexible and powerful. Thank you for affirming both what we've accomplished as well as what we're continuing to work for. Cheers!
Sept. 8, 2020
This app is excellent. I was blown away by the amazing customer service and how good the product is. It is great for building product recommendation quizzes and for simultaneously capturing valuable user info.
We're glad you're enjoying the new features! Thanks for the fabulous review. 😊
Aug. 19, 2020
The best part about this app- which functions beautifully and is quite powerful - is the support behind it. There are tons of apps out there, but when you have a team of experts that focus on quality, functionality is something you never have to worry about! Thank you Helium Dev!!
Incredible feedback! This makes our team very happy... thank you so much! 😄
July 8, 2020
Great professionalism and team at our disposal for any questions and help. Really in love with this app and the branding which is well integrated to our theme. Perfect. Thanks for all.
So glad to hear this amazing report! Thanks for the incredible review 😄
June 12, 2020
We have been using this app for a long time and the Helium team (especially Kyle) have been very quick to answer any questions and try and help (even if it was not relating to the app). The app works well for us and we would highly recommend Helium for their support too!
Thank you for taking the time to leave a review! We appreciate it. 😊