Helium Customer Fields for Shopify

Helium Customer Fields

Customizable forms to register or approve new customers
Rating
4.6
Feedback
307
Reviews
Chart
#401
Shopify

All reviews

5 / 5 Share
May 24, 2023

They solve my problem right away. I just need to give them a permission to collaborated with us! amazing app and amazing development team! THANK YOU.

Store Using app Total reviews Average rating
Warehouseboss About 22 hours 2 5.0
Developer Reply

You're quite welcome! 😄

5 / 5 Share
May 16, 2023

Really easy form system to use and integrates well with shopify. Customer service team is amazing, and are super helpful with any questions or extra support that you might need.

Store Using app Total reviews Average rating
Allpress Espresso New Zealand Over 3 years 2 5.0
Developer Reply

Thank you for trusting Customer Fields on all of your Shopify Plus stores! ☕

5 / 5 Share
May 13, 2023

Their response was courteous and swift. The support was excellent, offering exactly the services I was looking for. "Helium Customer Fields" is an app you can rely on. I confidently recommend "Helium Customer Fields".

Store Using app Total reviews Average rating
SEV通販.com About 1 year 1 5.0
Developer Reply

Thank you for your kind words. We are glad to help so many successful merchants from Japan.

5 / 5 Share
May 12, 2023

Great App!! We are using it to get our B2B customers registered. The support team is amazing. Very fast & always ready to help.

Store Using app Total reviews Average rating
SHISHI CHÉRIE About 1 month 12 5.0
Developer Reply

We 💜 B2B Thanks so much for your review!

5 / 5 Share
May 8, 2023

Not only is the app intuitive and easy to work, when a system but caused an outage, the team jumped on it to fix the issue right away. Very much appreciated to keep me going ...

Store Using app Total reviews Average rating
Ínyenc Kredenc Budaörs About 1 month 1 5.0
Developer Reply

Thank you for the kind words 😊

5 / 5 Share
May 3, 2023

Helium Customer Fields is easy to use and works seamlessly with customer fields in Shopify. Excellent customer service as well, highly recommend.

Store Using app Total reviews Average rating
PartnerBuyingProgram About 1 month 1 5.0
Developer Reply

Thank you for your review!

5 / 5 Share
April 26, 2023

Very Helpful, did a great job trouble shooting my problems and was able to finish the migration process with his help

Store Using app Total reviews Average rating
Unipathic Medicine Almost 4 years 1 5.0
Developer Reply

Great news! Thanks for being a loyal customer for 4 years 🎉

5 / 5 Share
April 20, 2023

We just needed a simple way to add customer account verification to our registration form, and this was it! We have close to 200k customers imported from our old store, and I was afraid that this would put us into a price tier that was too much for the simple feature we were trying to add, but I spoke with their customer support and they assured me that we could still use the lowest tier since we're not using all of the customer management features that this app offers. The sign up forms will still work and we won't get bumped up to a higher tier automatically. Customer support is quick and friendly and easily answered all of my questions. We'll definitely keep this in mind if we do end up wanting to get into some of the more advanced features of this app. We appreciate you!

Store Using app Total reviews Average rating
Sock Dreams About 21 hours 6 4.5
Developer Reply

We appreciate you too! 😄 I'm so glad we were able to make your migration to Shopify just a little bit less of a headache with our email verification feature ✅

5 / 5 Share
April 17, 2023

We just added Customer Fields to our shop and it has been great so far! Their chat option is great and they have answered all of my questions in a timely manner.

Store Using app Total reviews Average rating
Goldscheider of Vienna About 3 hours 1 5.0
Developer Reply

Thanks for using Customer Fields for your wholesale store! We're happy to hear about your positive experience so far. We're here to help if you run into any snags in the future. 👍

5 / 5 Share
April 10, 2023

I am thrilled to write a 5-star review for Helium Customer Fields! Their customer service is excellent, and their app is top-notch. We have been using Helium for years to vet our wholesale applicants, and we have never been disappointed. The app is intuitive and easy to use, making our vetting process a breeze. The ability to customise fields and tailor them to our specific needs has been a game-changer. Plus, the app integrates seamlessly with our existing systems, which has saved us time and headaches. But perhaps the most impressive aspect of Helium Customer Fields is their customer service. Whenever we have had questions or issues, their support team has been incredibly responsive and helpful. Their dedication to ensuring their customers are happy and successful is unparalleled. Overall, I highly recommend Helium Customer Fields to anyone looking for a reliable, customisable, and user-friendly app for their vetting process. Thank you, Helium Customer Fields, for being such a valuable part of our business!

Store Using app Total reviews Average rating
Esthemax Australia Over 2 years 14 4.9
Developer Reply

Wow, what an incredible review! Thanks for being a loyal customer for two years and counting! We're always eager to hear how we can improve, so if any feedback comes to mind... you know where to find us 😊

5 / 5 Share
April 5, 2023

Brett and the team at Helium helped us immediately and clearly provided instructions on our questions. They were soooo helpful and we were able to set up what we needed for our wholesalers! We are very pleased with the assistance and the app is working out great for us!

Store Using app Total reviews Average rating
blinger® 8 months 2 5.0
Developer Reply

Happy to help! Your wholesale sign up form is looking ✨ fantastic ✨ 😄

5 / 5 Share
April 4, 2023

Great user interface, easy to setup, great support, supports multiple languages and advanced fields sent to Klaviyo.

Store Using app Total reviews Average rating
Peléton 3 months 8 5.0
Developer Reply

Thank you for taking the time to add your review! 🙌

5 / 5 Share
March 31, 2023

We use this app for our store to get custom fields. I have received support on adsutments and style customization in less than 24 hours ( I think just time zone difference). Thank you

Store Using app Total reviews Average rating
VR4D Store 3 months 2 5.0
Developer Reply

Thank you for your review! 🤩 We are on opposite sides of the world, but we strive to provide impeccable support to all merchants anywhere that use our apps. I'm glad we could meet your needs and expectations!

5 / 5 Share
March 15, 2023

Helium Customer Fields app's best for create customer sign-up forms as unique as, and save custom data to customer accounts. The support're nice and fast helping.

Store Using app Total reviews Average rating
PlanToys Thailand 12 months 21 5.0
Developer Reply

Thanks for taking time to submit an app review!

5 / 5 Share
Feb. 17, 2023

Good dev team, very customizable, and while you don't need to know how to code, you can do a lot of custom css when needed.

Store Using app Total reviews Average rating
SoccerPost Sandbox About 1 hour 2 5.0
Developer Reply

Thank you! That's exactly what we aim for. Value for merchants out-of-the-box, and room for developers to build on top of. Thanks for the positive feedback! 😄

5 / 5 Share
Feb. 16, 2023

This app is perfect! It does everything I wanted and then some. The customer support team is fast & efficient and made the simple installation even simpler! I highly recommend this app.

Store Using app Total reviews Average rating
SurfaceScience About 4 hours 3 5.0
Developer Reply

We're far from perfect (still lots of work to do!) but we'll relish in it for a minute. 😊 Thanks for the fantastic review!

5 / 5 Share
Feb. 9, 2023

Exactly what we needed to set up our customer registration and approval process. When I had an issue, the Helium team was quick to reply via chat and solved the problem within the day. Thank you!

Store Using app Total reviews Average rating
Developer Reply

I'm happy to hear the account approval process is working well for you! 😄 Sorry for the issue you encountered, but I'm glad our Customer Success team was able to resolve it quickly for you.

5 / 5 Share
Dec. 27, 2022

Great and easy to use app! It solved our issue of Wholesale Registration on our Shopify store by allowing us to seamlessly collect the information that we need. When I needed to add internal links to our Wholesale Agreement, Katelyn walked me right through it! Great service!

Store Using app Total reviews Average rating
Hill Country Chocolate 4 days 10 4.9
Developer Reply

Thanks for the kind words, Hill Country! Your wholesale application form is looking fantastic 👏

5 / 5 Share
Dec. 7, 2022

It solves a specific business need very well. The app has an excellent user-interface and user-experience design and is very easy to use. Top-tier support team. One of the best all around app experiences we've had!

Store Using app Total reviews Average rating
Shannon Martin Design - Wholesale About 1 month 1 5.0
Developer Reply

We love our wholesale shops ❤️ Thanks so much for the kind words-- you've made our day!

5 / 5 Share
Dec. 1, 2022

L'applicazione risponde egregiamente ai nostri requisiti. Inoltre c'è stato un problema legato alla versione inglese del sito, problema risolto dagli sviluppatori di Helium. La consiglio!

Store Using app Total reviews Average rating
Baxter Quick Ship 27 days 2 5.0
Developer Reply

Grazie, grazie davvero per il tuo recensione!

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