Helium Customer Fields
Customer Fields | Account Registration and B2B inquiry forms
Rating
4.9
feedback
369
chart
#424
All reviews
Rating Breakdown
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Feb. 3, 2020
The customer support has been the most phenomenal that I have ever experienced. Kyle has helped me from setting everything up to answering every single question that I have had. Not only has the customer support been wonderful, the app works perfect and is exactly what i needed. Thank you so much!!
We aim to please! Thanks for your feedback, we appreciate your business :)
Jan. 30, 2020
Kyle was a great support, i had an issue with the uninstall of an old app and he helped me delete all the coding, and install the new app on our website. It works great and i am super happy to have found this great app with a lot of features and great support.
Thanks so much for the kind words! Leftover code from other 3rd party apps can certainly cause some headaches, but I'm glad we were able to get you up and running. Cheers!!
Jan. 29, 2020
We've had a great experience with this very capable app that helps us with our bespoke and unique customer data capture setup. The team have been nothing but helpful and have gone above and beyond to answer our technical questions. Thank you!
We're so happy to have you! Glad to hear you're happy too :)
Jan. 23, 2020
Cool and easy to use App!!! It's also good if you don't like the ReCaptcha from Shopify during the registration. You can deactivate ReCaptcha with this App (or you can use it). Easy to use translator for every language, so it will work for everyone. And: During the registration you can register much more fields as with the normal registration. Fields they are maybe also very important from the beginning for your customers, like Company-Name (for e.g. a later valid Company-Bill , VAT and/or TAX Numbers at the Bill add so on. And customer has to repeat his Password before registration what makes also sense at all. We really like :-) Stefan
Yay! Thanks for the review. :)
Jan. 14, 2020
So far I am very happy with this app. It was easy to set up and use. The support has been fantastic they respond in a timely manner. www.designpax.com
Glad to hear it! Thanks for the good feedback. :)
Jan. 7, 2020
Flexible forms creation for registration and account pages. Extremely responsive and knowledgeable support team.
Thank you for the great review!
Dec. 22, 2019
The app is very easy to install and intuitive to use. Plus great communication and amazing support from Kyle when I couldn't figure something out.
We're happy to have you on board! Thanks for taking the time to share some feedback
Dec. 20, 2019
We've been using this app now for a few months, so far we have found this solution the best out of all others out there we tested. NOW they have just released a new update that is really amazing, with conditions and rules that fit right into the registration or customer account, or anywhere you want on your site. The backend is really user-friendly, really clean and high functionality and the team are one of the most helpful out there on the block! Get them now! I highly recommend to anyone in e-commerce!
Thanks so much for your thoughtful review, and for the recommendation! It's great to know that you're enjoying the new version and its features. Be sure to ping our support team if any questions come up :)
Oct. 27, 2019
This app is exactly what I was looking for my store. Simple to use, which is a great option for a beginner like me. Great customer service, recommended.
We're so glad to hear that our app is meeting your needs! Thanks for taking the time to leave us a review
Oct. 24, 2019
I uses this app to help create a compulsory registration form for my luxury handbag rental service. I needed customers to upload photo ID and proof of address. Klye at Helium ( the developer ) was so fantastic and help me create the perfect form and even added features that I didn't know were possibly. Cant recommend enough in regards to support and help ! Thanks Helium !! Aleisha - NZ
Thanks so much for the review! It's been a pleasure working with you :)
Oct. 15, 2019
We are using this app since we launched. They have the most responsive and helpful customer service. 10/10 recommend
Thanks for leaving a review! We appreciate your business
Sept. 25, 2019
Highly recommend! We use this app to customize our registration form and securely store information for our wholesale buyers. It is extremely user friendly and the customer service is exceptional! Kyle went out of the way to research solutions for issues we never even told him about. Use it everyday and will continue to do so!
Thanks for the review! It's great to know that the app has become a valuable part of your online store. Our support team does their best to go above and beyond :)
Aug. 27, 2019
This app really helps us with verifying age. It makes it simple, saves us time, and helps us avoid legal issues. Plus customer service is awesome. They take the time to understand any issues we have. Thanks So Much From Cloud City Vapes
Thanks for the great feedback and specific use case of age verification! We're glad to see you're benefitting from the app and our support team. :)
Aug. 9, 2019
These guys are absolutely amazing. Highly recommended! We installed the app to customise our registration form and it is everything we needed and more! Great configuration and user-friendly admin area coming at a very reasonable price. The support Kyle provided was beyond our expectations too. He worked on integrating the registration form and making it consistent with our theme at no extra cost. He was very professional with friendly and supportive attitude from the beginning.
Thanks so much for the review and recommendation! We're quite proud to be a part of your store :)
July 22, 2019
These guys are awesome. Needed a custom project that would allow retailers to register separately from general customers, with custom fields including FEINs and reseller certificates. Kyle turned the project around within 24 hours and 0 problems... twice! (we reinstalled a new theme after his first installation!). Top quality, highly recommended. Software runs smoothly too. 5/5
Thanks for the review! We're so glad to hear that our app and support has been able to meet your needs :)
June 26, 2019
I am currently using the app. Really intuitive configuration and amazing support. They helped me also with some not-basic coding explaining step by step the process needed! :)
June 20, 2019
Excellent customer service. These guys are always willing to help, no matter how small or complex the question. Highly recommend this app!
June 14, 2019
Kyle was incredibly supportive and quick to help us out with any and all questions we had. Cannot recommend it high enough because of the customer support. Thanks!
June 10, 2019
Very helpful support, they install code for you. The support are more skilled than a basic support staff you might find at a large scale operation. They are solution based and don't have generic structured responses/thinking
May 31, 2019
The application is intuitive, well designed and support is great and relevant. These people and the whole Shopify community can make a real difference especially for young start-up businesses that require special care.