Helium Customer Fields

Aug. 28, 2018

Yes, yes yes! Get this one! I tried a slew of other apps before this. They did the installation - even fixing some code another app had left behind. My business makes semi-custom clothing for women ministers. I need to have measurements before we can make anything - this app gave me a very easy and professional login with all the info I need to collect, including ways for me to put in notes to explain things. I wish every app I needed was made by Helium!

Aug. 28, 2018

Love this app!!!! The staff is sooooo amazing also!!!

Aug. 14, 2018

This app works great for us. We are using it to collect info and for customers to register their product. The support staff has been the best we have come across. Thanks so much for a great product and even better support!!

May 4, 2023

Very quick at answering any questions I have! Very easy to build your form with whatever fields you want. Also, they are very nice people to work with!

July 16, 2018

The team at Helium are extremely kind and understanding given certain unique situations. I have had great customer service experiences and with that alone I give them 5+ stars.

July 11, 2018

Simple to use, has all the features I need and great customer service that responds quickly if I need help or have any questions.

June 22, 2018

Simple to use and manage, but very flexible. I love the ability to keep my customers contained within Shopify and extend my metadata for our specific use case. Support has been excellent, highly recommend.

May 31, 2023

Very prompt support and great customer service. I had spent a bunch of time trying to figure out how to do something, and eventually gave up and asked them if there was a way to do it, and BAM they made the change for me within an hour! Update 2023: Still excellent, and new features since my initial review in 2018 have allowed me to do lots of new things. 6 stars!

June 18, 2018

Great app for expanding our customer fields. Very responsive reps, couldn't be happier!

June 16, 2018

Robust way for us to store additional customer information eg membership numbers, start and expiry date of membership.

March 5, 2018

This is a wonderful app for a very low cost. Customer support for this company is also outstanding. They actually brought an issue to my attention that I did not even know I had and went right in to fix it promptly. There is a lot to be said for excellent customer service. These guys are a keeper!

March 5, 2018

I have been working with Shopify for several years. This is the only app that helped me almost immediately and they offered to update my theme styles without even having to ask. With other apps, I would first have to explain what that meant, then file a ticket, then maybe get help in 3 weeks. With these guys, it took me less than 15 mins and all systems are go.

Feb. 21, 2018

Great app - did the job I was looking for, and had it setup and the fields on the site within 15 minutes. When it wasn't working exactly as I thought, contacted support and they sorted it (not the app's fault but mine) without any fuss. Highly recommended!

Feb. 15, 2018

Great app, easy integration!!Love it, so easy to customize in many ways!!!

Dec. 22, 2017

After testing many apps, this is the only one that worked. Works great! And fantastic customer support!

Dec. 15, 2017

Great app and amazing customer support! The app functions exactly how we hoped. The aesthetic was a bit off different than our site (fonts, colors, buttons), so I reached out and the dev took great care of it. It look and functions great!

Dec. 12, 2017

Amazing support! Our store now can allow customers to edit their account details (email address). Before, as you know, customers cannot adjust their email address after creating an account on your shopify store. With this app, it allows the customer to adjust it when they like without having to contact the store owner to manually change their email address. We are also utilizing account upload features which will tag our customers automatically without us having to tag them. ( we will still check to see that the customer submitted the proper form) Thanks for providing an amazing product and superb customer service to go along with it!

Nov. 22, 2017

Great app, it has all the features we need to create a wide variety of entries to enhance our customers' accounts. We can not say enough about the quality of Helium's customer service. They were glad to edit our code and add features that do not exist on the app. Highly recommended!

Nov. 22, 2017

Customer service is truly above and beyond.... we asked for customization that touched on the code of our theme and the app developer was happy to (incredibly promptly) fix it!

March 23, 2021

Great product with excellent customer service. Furthermore, Helium really listens to client input and have made meaningful changes based on my recommendations. Wow! These have been hugely helpful for storing and organizing my business data. Excellent app! Good people. I wish I had more thumbs so I could give this app ... four thumbs up.