Dear‑Lover Dropshipping
Dear-Lover Dropshipping, Women's Apparel Dropshipping
Rating
4.6
feedback
58
chart
#3,185
All reviews
Jan. 7, 2025
Hi My Mariah's Boutique, We’re thrilled to know you’re enjoying your experience with Dear-Lover Dropshipping! It’s always our goal to provide quality service and support, and your feedback truly encourages us. Thanks for choosing us — we’re here whenever you need assistance. Warm regards, The Dear-Lover Support Team
May 3, 2025
Update 3rd May25 Dear lover have stoped sending my orders since the 29th April and I don’t know why. The lack of communication is diabolical. No update on why orders are delayed- nothing and I’ve messaged them several times with no reply from them I’ve had an order with item missing, and they not responding to my communication Nov 24th: Communication is lacking, but they have showed a light improvement, so have amended this review. Even though I have my settings to not order out of stock items, customers have been able to order out of stock items on 2 occasions now.
Hi Beagle Boutique Fashion Outlet, We are truly sorry to hear about your recent dissatisfaction with our store experience and customer service. Your satisfaction is very important to us, and we regret that we were unable to meet your expectations this time. Regarding the issue with customers being able to place orders after the product is out of stock, can you provide relevant screenshots so that our technicians can review the issue - please contact us at [email protected] with the relevant information and we will be happy to resolve the issue for you. In addition, we sincerely apologize if your interaction with our customer support was not as helpful as you should have. We are actively working to improve our service to provide better assistance and a smoother shopping experience. Your feedback is invaluable and we will use it to ensure better support in the future. Please do not hesitate to contact us - we sincerely appreciate your patience and the opportunity to resolve your issue. Best wishes, The Dear-Lover Dropshipping Customer Care Team
July 30, 2024
I have found that this drop shipper stands out by offering unique and high-quality products. The customer support is truly amazing. Crystal's decisive information was instrumental in helping me resolve an issue in my shop.
Hi R3C Boutique, Thank you so much for sharing your feedback with us! 💖 We’re thrilled to hear that you love our products and that Crystal made your experience a great one. They’ll be delighted to know they had such a positive impact! Your support means everything to us, and we’re committed to continuing to provide you with the best products and services. If there’s ever anything you need, please don’t hesitate to reach out—we’re always here for you! 😊 Warm regards, The Dear-Lover Dropshipping Customer Care Team
Jan. 21, 2025
My number one partner. Dear-Lover Dropshipping is the best. Integration works perfectly and easily. Sync and updates are prompt and accurate. The staff works hard to facilitate transactions and shipping is fast. My customers also respond more positively to Dear-Lover products than other offerings in my store. I look forward to working more with Dear-Lover Dropshipping. Ella is my contact and she always helps to inform me of issues that need attention. What an inredible asset sheis to Dear lover and my company.
Hi Chaelisa's New Jammies, We’re so grateful for your kind words! 💖 It’s fantastic to hear that you love our product quality, fast shipping, and the outstanding service from Ella. We’ll make sure to share your feedback with them—it’ll make their day! Providing you with top-notch products, quick delivery, and exceptional support is our mission, and we’re thrilled we could meet your expectations. Thank you for trusting us, and we’re always here if you need anything! 🚀✨ Best wishes, The Dear-Lover Dropshipping Customer Care Team
July 1, 2024
The communication with customer support has been excellent. They are fast to respond and the site offers a nice variety.
Hi Shop Lilac and Rose, Thank you for highlighting our responsive support and diverse product range! We’re thrilled you’re enjoying both – our team works hard to deliver exceptional service and fresh finds. 🌟 Your support means everything! We can’t wait to help you discover more treasures soon. Warmly, The Dear-Lover Dropshipping Team
June 21, 2024
So far has been a great experience. The app works well, items imported as they should.
Hi Probably Preppy, Thank you for sharing your experience! We’re glad to hear the app has been working smoothly and your imports are going as expected. If you ever need assistance or have suggestions, we’re always here to help. Wishing you continued success with your store! Best regards, The Dear-Lover Dropshipping Customer Care Team
June 21, 2024
Very easy to setup and fast shipping.
Hi Javelinas on Holland, Thank you for taking the time to share your experience with us! We’re thrilled to know you’re enjoying our platform. If you ever have ideas, suggestions, or just want to share a win, we’d love to hear from you. Your feedback keeps us moving forward. All the best, The Dear-Lover Support Team
June 6, 2024
App is easy to use and our service rep Olivia is very responsive. It has helped our online store be more lucrative. Thank you Dear-Lover!!
Hi Honey Athletica, Thank you so much for your wonderful feedback! We’re so glad to hear that Olivia was able to assist you so effectively. She truly goes above and beyond to provide great service, and we’re thrilled to hear that she made such a positive impact on your experience. We’ll be sure to pass along your appreciation to her. If you ever need anything else, don’t hesitate to reach out. We’re always here for you! Best wishes, The Dear-Lover Dropshipping Customer Care Team
June 1, 2024
I love this company. They will text and email you. The response is very fast. The quality of the clothes is very nice. I did my soft launch of my business today and my customers loved the clothes. Thanks so much.
Hey Sarah’s Treasures & Evolve with Sarah, We’re so happy to hear your great feedback—thank you for the love and recommendation! 😊 It’s always our goal to make your dropshipping journey smoother and more successful. Don’t hesitate to reach out if you need anything—let’s keep growing together! Cheers, Your Dear-Lover Dropshipping Team
May 26, 2024
Absolutely NO Customer Service. They will not answer message about problems with the app. Maybe a review will help resolve my problems. The app has great clothes and i would like to keep it. However, functionality in the store looks horrible. It has product description listings that even if you change it, it does not save for your store. BIGGEST eye sore is the Size Charts that are included in the product descriptions. They look horrible from mobile to desktop. You can resize them but it is either way to big on desktop or makes your mobile version go all over your page. I have installed a size chart builder, but since all the chart for each product are completely different, it is too difficult to go through each product and make a completely different chart. I have messaged about this twice. I finally received an answer from Sophia saying, Thank you for your feedback, we are constantly upgrading the app to improve the customer experience! No Help at All. I would really like to use the app in my store but can't seem to resolve the size chart or product description issues. Descriptions are after the size chart and have to be manually edited one by one, very time consuming cause you can't edit the template before you push it to your store.
Hi True Colour Beauty, Thank you for your honest feedback — we truly appreciate you taking the time to share your experience. We’re very sorry to hear about the frustration you’ve encountered with the size chart display and product description settings. We understand how important it is for your store to look professional on both desktop and mobile, and we completely agree that this should be easier to manage. Our team is actively working on optimizing the product import templates, including improving how size charts are displayed and allowing for more flexible editing before syncing to your store. While we currently don’t support pre-editing templates in bulk, we’re working on updates to address exactly this type of concern. We're also truly sorry that you didn’t receive timely assistance. Your experience doesn’t reflect the level of support we aim to provide. We will follow up with our support team to ensure your messages receive prompt and meaningful responses moving forward. We’d love the opportunity to keep you as a valued user. If you're open to it, we’d be happy to arrange a one-on-one session to walk you through some possible workarounds while we continue to improve the app. Thanks again for your feedback — it helps us get better. Best regards, Dear-Lover Dropshipping Support Team
May 14, 2024
We just launched a store with Dear Lover and they've been great at communicating. The drop shipping app is intuitive and easy to use. The products all have really good quality. Would recommend to anybody!
Hi Ellie Jane Clothing, We’re delighted to hear that you’re enjoying your experience with Dear-Lover Dropshipping. Your satisfaction is our top priority, and we’re always looking for ways to improve. As you continue to use our services, we’d love to hear your feedback and suggestions. Your input helps us make Dear-Lover Dropshipping even better for all our customers. Thank you for choosing Dear-Lover Dropshipping, and we look forward to serving you in the future! Best regards, The Dear-Lover Dropshipping Customer Care Team
May 8, 2024
Quality has been really good. My rep is Crystal and highly recommend choosing her. She is very helpful! App is easy to use.
Hi Bougie by the Beach, Thank you so much for your wonderful feedback! We’re so glad to hear that Crystal was able to assist you so effectively. She truly goes above and beyond to provide outstanding service, and it’s great to know she made such a positive impact on your experience. We’ll be sure to pass along your kind words to Crystal—it will mean a lot! If there’s anything else you need, please don’t hesitate to reach out. We're always here to support you. Best wishes, The Dear-Lover Dropshipping Customer Care Team
April 25, 2024
So far so good.
Hi Addicted2Stuff, We’re so happy to hear you’re having a great experience with Dear-Lover Dropshipping! Your support means a lot to us, and we’d love to hear more from you as you continue using our platform. Thanks for being with us—we’re always here to help you succeed. Kind regards, The Dear-Lover Dropshipping Support Team
April 25, 2024
They were very responsive and professional. Very fast with shipping options! Will order from them again!
Hi The Preppy Piece, Thanks a million for your kind note! 🎉 Thrilled you loved our service and quick delivery. We’re here because of supporters like you! See you next order? We’re always ready to help! Warmly, Dear-Lover Dropshipping Team
April 17, 2024
Thank you Dear-Lover and shout out to Crystal. I have purchased items wholesale for my boutique and with her assistance I have also opened my online Shopify Boutique. Dear-Lover has streamlined the process and I'm such a fan of my control with inventory on the website. This creates a win-win shopping experience for my customers. They can select something to purchase in the boutique or order something from my online boutique with a greater selection. Thank you, Crystal and Dear-Lover!!
Hi Opulent Vibe Boutique, Thank you so much for your thoughtful feedback and shoutout to Crystal! We're thrilled to hear that Dear-Lover has helped streamline your boutique operations—both in-store and online. It’s wonderful to know that the flexibility with inventory is creating a win-win experience for both you and your customers. We’re honored to be part of your journey and are here to support you every step of the way. Thank you for being a valued part of the Dear-Lover family! Warm regards, The Dear-Lover Dropshipping Customer Care Team
March 29, 2024
Hi Mermaid Club, We’re truly grateful for your positive feedback! Knowing that our platform supports your business means the world to us. We’re here to help you grow, so feel free to reach out anytime. Thanks again for being part of Dear-Lover Dropshipping! Warm regards, The Dear-Lover Customer Care Team
March 21, 2024
I am still learning how to navigate this dropshipping and Dear Lover sent me some useful information with an issue I was having. I have done a test order and the item I received was good quality. The orders that I have done with them seem to get shipped quickly. Still takes time to get to the US but, is starting to work out using them as a dropshipper. They are very responsive on WhatsApp so that is helpful. I will keep using them just for their response time and being helpful.
Hi Trendy Stylz, We’re so grateful for your kind words! 💖 It’s fantastic to hear that you’re enjoying our products and that The Dear-Lover Dropshipping Customer Care Team provided you with great service. We’ll make sure to pass along your compliments—it’ll make their day! Your support inspires us to keep doing our best, and we’re committed to continuing to exceed your expectations. If you ever need assistance or have any questions, we’re just a message away! 😊 Best wishes, The Dear-Lover Dropshipping Customer Care Team
March 14, 2024
We added Dear-Lover Dropping to our boutique about a month ago. The app is easy to setup & use. The products they offer seem like a great add to offer more economical price point for customers (to compete). Since adding we have had a few orders. The shipping doesn't seem too bad, they do process pretty quick and after ship you can track (7-10 days total). So far no issues with products that customers have purchased.
Hi Arnone Boutique, We’re so grateful for your kind words! 💖 It’s wonderful to hear that you’re enjoying our products and that The Dear-Lover Dropshipping Customer Care Team provided you with excellent service. We’ll make sure to share your feedback with them—it’ll mean so much! Your support inspires us to keep improving, and we’re here to provide you with the best experience possible. If you ever need anything, don’t hesitate to reach out. We’re always happy to help! 😊 Best wishes, The Dear-Lover Dropshipping Customer Care Team
Feb. 19, 2024
I have worked with many vendors and had many hiccups but this company is very fast with shipping,and user friendly app, and very top notch items. I highly recommend Dear Lover for dropshipping!! And I will say they have wonder customer service. If you should get a representative named Jenny she is wonderful and helpful. Patricia Avalos Just Jen Boutique
Hi JUST-JEN BOUTIQUE, Thank you so much for your fantastic review and recommendation! We’re thrilled to hear that you find our shipping fast, the app user-friendly, and our products top-notch. Jenny will be delighted to hear your kind words—she truly appreciates your recognition. Your support means the world to us, and we’re honored to be part of your dropshipping journey with Just Jen Boutique. If you ever need anything, don’t hesitate to reach out. We’re always here to help! Best regards, The Dear-Lover Dropshipping Team
Feb. 6, 2024
Credit card information compromised and charged. It appears it may have been a diversion to a fake site that compromised credit card information through the appearance of paypal. Be mindful when proceeding. I was unable to get anyone to answer on the identified WhatsAPP contacts and had difficulty with the responses that I received through the chat, the company was not helpful and did not seemed concerned about the situation or the risk to other customers - indicating that it wasnt them.
Dear The Fern and Oak, Thank you for taking the time to share your feedback. We take this matter very seriously and sincerely apologize for the distressing experience you encountered. Regarding the payment security issue you mentioned, safeguarding customer information is our top priority. Our payment system uses SSL encryption technology and is directly integrated with official payment channels (such as PayPal). We do not redirect users to third-party pages. To protect your interests, we recommend: 1. Contact your bank immediately to freeze your card and trace any unauthorized transactions; 2. Verify the domain name of the payment page through your browser history to confirm it matches https://ds.dear-lover.com/; 3. Forward screenshots of any suspicious pages to our security team at [email protected] for a thorough investigation. We deeply apologize for the delays in communication with our support team. You may reach us via email at [email protected]. We are reinforcing customer service training and response efficiency to prevent such issues in the future. We understand your concerns and have initiated an internal review. Should the investigation reveal any connection to our systems, we will promptly notify affected customers and take full responsibility. Thank you for raising this issue—your feedback is vital to improving our services. Sincerely, The Dear-Lover Dropshipping Customer Care Team