Dear‑Lover Dropshipping
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So far I would say I like this app, but when I do a "trial purchase" for myself, it says "shipping is not available for Oklahoma". Why would this app do this? Also, it is hard to get ahold of support for this app.
Hi Chic Innovations, LLC, We apologize for the inconvenience caused by the logistics issue. Would you please provide relevant screenshots so that our technicians can review the issue? Please provide us with your email at [email protected] and we will promptly review your response and assist you in resolving the issue. Your satisfaction is our top priority and we appreciate your patience. Thank you for your understanding and we look forward to resolving this issue for you! Best wishes, The Dear-Lover Dropshipping Customer Care Team
Update 3rd May25 Dear lover have stoped sending my orders since the 29th April and I don’t know why. The lack of communication is diabolical. No update on why orders are delayed- nothing and I’ve messaged them several times with no reply from them I’ve had an order with item missing, and they not responding to my communication Nov 24th: Communication is lacking, but they have showed a light improvement, so have amended this review. Even though I have my settings to not order out of stock items, customers have been able to order out of stock items on 2 occasions now.
Hi Beagle Boutique Fashion Outlet, We are truly sorry to hear about your recent dissatisfaction with our store experience and customer service. Your satisfaction is very important to us, and we regret that we were unable to meet your expectations this time. Regarding the issue with customers being able to place orders after the product is out of stock, can you provide relevant screenshots so that our technicians can review the issue - please contact us at [email protected] with the relevant information and we will be happy to resolve the issue for you. In addition, we sincerely apologize if your interaction with our customer support was not as helpful as you should have. We are actively working to improve our service to provide better assistance and a smoother shopping experience. Your feedback is invaluable and we will use it to ensure better support in the future. Please do not hesitate to contact us - we sincerely appreciate your patience and the opportunity to resolve your issue. Best wishes, The Dear-Lover Dropshipping Customer Care Team
I have found that this drop shipper stands out by offering unique and high-quality products. The customer support is truly amazing. Crystal's decisive information was instrumental in helping me resolve an issue in my shop.
Hi R3C Boutique, Thank you so much for sharing your feedback with us! 💖 We’re thrilled to hear that you love our products and that Crystal made your experience a great one. They’ll be delighted to know they had such a positive impact! Your support means everything to us, and we’re committed to continuing to provide you with the best products and services. If there’s ever anything you need, please don’t hesitate to reach out—we’re always here for you! 😊 Warm regards, The Dear-Lover Dropshipping Customer Care Team
I've had a fantastic experience with Dear-Lover Dropshipping. Their wide range of stylish, high-quality products has been a hit with my customers. The shipping is fast, and their customer service is top-notch. It's incredibly convenient and reliable, making my business run smoothly. I highly recommend Dear-Lover Dropshipping for anyone looking to boost their online store.
Hi My Store, Thank you for your amazing feedback! 💖 We’re overjoyed to hear that you’re happy with our product quality, fast shipping, and the excellent service provided by The Dear-Lover Dropshipping Customer Care Team. They’ll be happy to know they made your experience smooth and stress-free! Your satisfaction is our top priority, and we’re committed to delivering the best products, speedy service, and outstanding support. If there’s ever anything we can do to make your experience even better, just let us know! �✨ Warmly, The Dear-Lover Dropshipping Customer Care Team
My number one partner. Dear-Lover Dropshipping is the best. Integration works perfectly and easily. Sync and updates are prompt and accurate. The staff works hard to facilitate transactions and shipping is fast. My customers also respond more positively to Dear-Lover products than other offerings in my store. I look forward to working more with Dear-Lover Dropshipping. Ella is my contact and she always helps to inform me of issues that need attention. What an inredible asset sheis to Dear lover and my company.
Hi Chaelisa's New Jammies, We’re so grateful for your kind words! 💖 It’s fantastic to hear that you love our product quality, fast shipping, and the outstanding service from Ella. We’ll make sure to share your feedback with them—it’ll make their day! Providing you with top-notch products, quick delivery, and exceptional support is our mission, and we’re thrilled we could meet your expectations. Thank you for trusting us, and we’re always here if you need anything! 🚀✨ Best wishes, The Dear-Lover Dropshipping Customer Care Team
The communication with customer support has been excellent. They are fast to respond and the site offers a nice variety.
Hi Shop Lilac and Rose, Thank you for highlighting our responsive support and diverse product range! We’re thrilled you’re enjoying both – our team works hard to deliver exceptional service and fresh finds. 🌟 Your support means everything! We can’t wait to help you discover more treasures soon. Warmly, The Dear-Lover Dropshipping Team
So far has been a great experience. The app works well, items imported as they should.
Hi Probably Preppy, Thank you for sharing your experience! We’re glad to hear the app has been working smoothly and your imports are going as expected. If you ever need assistance or have suggestions, we’re always here to help. Wishing you continued success with your store! Best regards, The Dear-Lover Dropshipping Customer Care Team
Very easy to setup and fast shipping.
Hi Javelinas on Holland, Thank you for taking the time to share your experience with us! We’re thrilled to know you’re enjoying our platform. If you ever have ideas, suggestions, or just want to share a win, we’d love to hear from you. Your feedback keeps us moving forward. All the best, The Dear-Lover Support Team
App is easy to use and our service rep Olivia is very responsive. It has helped our online store be more lucrative. Thank you Dear-Lover!!
Hi Honey Athletica, Thank you so much for your wonderful feedback! We’re so glad to hear that Olivia was able to assist you so effectively. She truly goes above and beyond to provide great service, and we’re thrilled to hear that she made such a positive impact on your experience. We’ll be sure to pass along your appreciation to her. If you ever need anything else, don’t hesitate to reach out. We’re always here for you! Best wishes, The Dear-Lover Dropshipping Customer Care Team
I love this company. They will text and email you. The response is very fast. The quality of the clothes is very nice. I did my soft launch of my business today and my customers loved the clothes. Thanks so much.
Hey Sarah’s Treasures & Evolve with Sarah, We’re so happy to hear your great feedback—thank you for the love and recommendation! 😊 It’s always our goal to make your dropshipping journey smoother and more successful. Don’t hesitate to reach out if you need anything—let’s keep growing together! Cheers, Your Dear-Lover Dropshipping Team
This app is a great solution to people who just start a drop shipping business, they are very communicative, mentor and selective when choose what items you need to sale in your store. Thanks dear love...
Hi DONAIRE, We’re so grateful for your positive feedback! 💖 It’s wonderful to know that The Dear-Lover Dropshipping Customer Care Team provided you with excellent support. Our team is committed to making every interaction a great one and your kind words motivate us to keep improving. Thank you for being a valued part of Dear-Lover Dropshipping—we’re here for you anytime! Best wishes, The Dear-Lover Dropshipping Customer Care Team
All of my drop shipping orders have been very fast. The website could be better, but it’s very intuitive for a beginner. The clothes are very cute too.
Hi Hudson Play, Thank you so much for your amazing feedback! 💖 We’re overjoyed to hear that you and your customers love our products and that our fast shipping exceeded your expectations. Delivering high-quality items with speedy service is what we strive for, and we’re thrilled we could make your experience a positive one! Your support means the world to us, and we’re excited to keep providing you with the best products and services. If there’s ever anything you need, we’re just a message away! 🚀✨ Warm regards, The Dear-Lover Dropshipping Customer Care Team
Absolutely NO Customer Service. They will not answer message about problems with the app. Maybe a review will help resolve my problems. The app has great clothes and i would like to keep it. However, functionality in the store looks horrible. It has product description listings that even if you change it, it does not save for your store. BIGGEST eye sore is the Size Charts that are included in the product descriptions. They look horrible from mobile to desktop. You can resize them but it is either way to big on desktop or makes your mobile version go all over your page. I have installed a size chart builder, but since all the chart for each product are completely different, it is too difficult to go through each product and make a completely different chart. I have messaged about this twice. I finally received an answer from Sophia saying, Thank you for your feedback, we are constantly upgrading the app to improve the customer experience! No Help at All. I would really like to use the app in my store but can't seem to resolve the size chart or product description issues. Descriptions are after the size chart and have to be manually edited one by one, very time consuming cause you can't edit the template before you push it to your store.
Hi True Colour Beauty, Thank you for your honest feedback — we truly appreciate you taking the time to share your experience. We’re very sorry to hear about the frustration you’ve encountered with the size chart display and product description settings. We understand how important it is for your store to look professional on both desktop and mobile, and we completely agree that this should be easier to manage. Our team is actively working on optimizing the product import templates, including improving how size charts are displayed and allowing for more flexible editing before syncing to your store. While we currently don’t support pre-editing templates in bulk, we’re working on updates to address exactly this type of concern. We're also truly sorry that you didn’t receive timely assistance. Your experience doesn’t reflect the level of support we aim to provide. We will follow up with our support team to ensure your messages receive prompt and meaningful responses moving forward. We’d love the opportunity to keep you as a valued user. If you're open to it, we’d be happy to arrange a one-on-one session to walk you through some possible workarounds while we continue to improve the app. Thanks again for your feedback — it helps us get better. Best regards, Dear-Lover Dropshipping Support Team
This app is easy to use but I wish I didn’t have to spend so much to get orders out to my customers .. $33-40 for shipping… Crystal is very good. I Iike how easy you can upload products. I just don’t like that I have to spend close to $40-60 for a item that should cost me less than $15… Anyways this app has high quality items and been around for 15 years great!!!
Hi TheBeachedBearBoutiqueLLC, Thank you so much for your honest feedback and kind words about Crystal and our product quality! We’re glad to hear you find the app easy to use and appreciate the high standards we maintain. Regarding the shipping costs, we understand that shipping fees can sometimes be higher than expected. Our team is continuously working to optimize shipping options and negotiate better rates to help reduce costs for our valued sellers like you. We truly appreciate your patience and support as we improve. If you have any questions or need assistance finding more cost-effective shipping methods or products, please don’t hesitate to reach out. We’re here to help! Thanks again for being part of the Dear-Lover Dropshipping family. Best regards, The Dear-Lover Dropshipping Customer Care Team
I installed this app because I read all the great reviews and they do have really cute products. My experience has been very stressful. I can't seem to get ahold of anyone to help me with address for the USA Warehouse for my TikTok shop. I can't do anything until I have that, and no one is answering me. I might have to move on to a different app! I raised my review by one star because in the end they all did everything they could to help me. they answered all my emails etc. but now I'm having troubles with the app syncing inventory. it so frustrating! I don't have the time to sync everyone by hand. I truly wish they would fix this issue because they do have great items but if items are not sync it's all for nothing. this will definitely cost them business owners, Also, because they are not based in USA the time difference can be an issue sometimes. I do have to say they really did eventually help me with my TikTok issue
Buen servicio de dropshipping, el envío llego a su destino rápido (10 días a México) y sin inconvenientes. Igual tuve buena atención de parte de Crystal, recomendados.
We just launched a store with Dear Lover and they've been great at communicating. The drop shipping app is intuitive and easy to use. The products all have really good quality. Would recommend to anybody!
Hi Ellie Jane Clothing, We’re delighted to hear that you’re enjoying your experience with Dear-Lover Dropshipping. Your satisfaction is our top priority, and we’re always looking for ways to improve. As you continue to use our services, we’d love to hear your feedback and suggestions. Your input helps us make Dear-Lover Dropshipping even better for all our customers. Thank you for choosing Dear-Lover Dropshipping, and we look forward to serving you in the future! Best regards, The Dear-Lover Dropshipping Customer Care Team
Quality has been really good. My rep is Crystal and highly recommend choosing her. She is very helpful! App is easy to use.
Hi Bougie by the Beach, Thank you so much for your wonderful feedback! We’re so glad to hear that Crystal was able to assist you so effectively. She truly goes above and beyond to provide outstanding service, and it’s great to know she made such a positive impact on your experience. We’ll be sure to pass along your kind words to Crystal—it will mean a lot! If there’s anything else you need, please don’t hesitate to reach out. We're always here to support you. Best wishes, The Dear-Lover Dropshipping Customer Care Team
So far so good.
Hi Addicted2Stuff, We’re so happy to hear you’re having a great experience with Dear-Lover Dropshipping! Your support means a lot to us, and we’d love to hear more from you as you continue using our platform. Thanks for being with us—we’re always here to help you succeed. Kind regards, The Dear-Lover Dropshipping Support Team
Thank you Dear-Lover and shout out to Crystal. I have purchased items wholesale for my boutique and with her assistance I have also opened my online Shopify Boutique. Dear-Lover has streamlined the process and I'm such a fan of my control with inventory on the website. This creates a win-win shopping experience for my customers. They can select something to purchase in the boutique or order something from my online boutique with a greater selection. Thank you, Crystal and Dear-Lover!!
Hi Opulent Vibe Boutique, Thank you so much for your thoughtful feedback and shoutout to Crystal! We're thrilled to hear that Dear-Lover has helped streamline your boutique operations—both in-store and online. It’s wonderful to know that the flexibility with inventory is creating a win-win experience for both you and your customers. We’re honored to be part of your journey and are here to support you every step of the way. Thank you for being a valued part of the Dear-Lover family! Warm regards, The Dear-Lover Dropshipping Customer Care Team
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