Dear‑Lover Dropshipping
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We added Dear-Lover Dropping to our boutique about a month ago. The app is easy to setup & use. The products they offer seem like a great add to offer more economical price point for customers (to compete). Since adding we have had a few orders. The shipping doesn't seem too bad, they do process pretty quick and after ship you can track (7-10 days total). So far no issues with products that customers have purchased.
Hi Arnone Boutique, We’re so grateful for your kind words! 💖 It’s wonderful to hear that you’re enjoying our products and that The Dear-Lover Dropshipping Customer Care Team provided you with excellent service. We’ll make sure to share your feedback with them—it’ll mean so much! Your support inspires us to keep improving, and we’re here to provide you with the best experience possible. If you ever need anything, don’t hesitate to reach out. We’re always happy to help! 😊 Best wishes, The Dear-Lover Dropshipping Customer Care Team
I have worked with many vendors and had many hiccups but this company is very fast with shipping,and user friendly app, and very top notch items. I highly recommend Dear Lover for dropshipping!! And I will say they have wonder customer service. If you should get a representative named Jenny she is wonderful and helpful. Patricia Avalos Just Jen Boutique
Hi JUST-JEN BOUTIQUE, Thank you so much for your fantastic review and recommendation! We’re thrilled to hear that you find our shipping fast, the app user-friendly, and our products top-notch. Jenny will be delighted to hear your kind words—she truly appreciates your recognition. Your support means the world to us, and we’re honored to be part of your dropshipping journey with Just Jen Boutique. If you ever need anything, don’t hesitate to reach out. We’re always here to help! Best regards, The Dear-Lover Dropshipping Team
Credit card information compromised and charged. It appears it may have been a diversion to a fake site that compromised credit card information through the appearance of paypal. Be mindful when proceeding. I was unable to get anyone to answer on the identified WhatsAPP contacts and had difficulty with the responses that I received through the chat, the company was not helpful and did not seemed concerned about the situation or the risk to other customers - indicating that it wasnt them.
Dear The Fern and Oak, Thank you for taking the time to share your feedback. We take this matter very seriously and sincerely apologize for the distressing experience you encountered. Regarding the payment security issue you mentioned, safeguarding customer information is our top priority. Our payment system uses SSL encryption technology and is directly integrated with official payment channels (such as PayPal). We do not redirect users to third-party pages. To protect your interests, we recommend: 1. Contact your bank immediately to freeze your card and trace any unauthorized transactions; 2. Verify the domain name of the payment page through your browser history to confirm it matches https://ds.dear-lover.com/; 3. Forward screenshots of any suspicious pages to our security team at [email protected] for a thorough investigation. We deeply apologize for the delays in communication with our support team. You may reach us via email at [email protected]. We are reinforcing customer service training and response efficiency to prevent such issues in the future. We understand your concerns and have initiated an internal review. Should the investigation reveal any connection to our systems, we will promptly notify affected customers and take full responsibility. Thank you for raising this issue—your feedback is vital to improving our services. Sincerely, The Dear-Lover Dropshipping Customer Care Team
Excellent Dropshipping Experience with Dear Lover! I recently had the pleasure of working with Dear Lover for dropshipping services, and I must express my utmost satisfaction with the experience. Their service has proven to be excellent in various aspects, making them a reliable partner for dropshipping needs. Dear Lover consistently delivered an outstanding level of service throughout the entire process.
Hi Vogue To Vintage Boutique, LLC, Thanks a lot for your positive review! Knowing that our platform is helping your business grow truly motivates us to keep improving. We’re so glad to have you with us, and we look forward to supporting your continued success. All the best, Dear-Lover Dropshipping Support Team
So far so, good. The site is easy to navigate and I like that I can add items in bulk. This makes it easy to edit and upload lots of items quickly into my store. They have lots of trendy products to sell.Crystal is very responsive and knowledgeable and has been a great help.
I love working with this company. The quality is amazing and customer service is great. Shipping is a little slow but all in all, this is a great company to buy from.
Hi Sincerely Sadie, Thank you so much for your wonderful feedback! We're delighted to hear that you love working with us and appreciate the quality of our products and customer service. We understand that shipping speed is important, and we're continuously working to improve delivery times for a better experience. Thanks again for your support and trust — we look forward to continuing to serve you! Best regards, The Dear-Lover Dropshipping Team
Crystal does an amazing job with customer service and handling orders.
Hi So Chic Boutique, Thank you for your kind words! We’re so pleased to hear that Crystal was able to assist you and leave a great impression. Your feedback truly encourages us to continue providing top-notch support. We’ll make sure to share your appreciation with her. If you ever need anything else, we’re just a message away! Warm regards, The Dear-Lover Dropshipping Customer Care Team
Dear-Lover Dropshipping layout and functions of the application are clear and simple, making it very convenient to manage the store! Efficient shipment and excellent customer service, highly recommended!
Hi Stylla, Thank you so much for your kind words! We're thrilled to hear that you find the Dear-Lover Dropshipping app easy to use and convenient for managing your store. It’s great to know our efficient shipping and customer service are meeting your expectations. Your recommendation means a lot to us, and we’re always here to support your business success! Warmly, The Dear-Lover Dropshipping Customer Care Team
I was told to leave a 5-star review and left a 4-star because the customer service representative seemed nice even though I wasn't quite familiar with the store. NO REWARD WAS GIVEN as promised ( this was 6 months ago. Should have bought something before putting them on site). However, after receiving a return photo from my customer, I felt so embarrassed that this was the quality of products I had been selling to my customers (I thank God that most of my customers didn't buy from this supplier). There were no defects, however, the product looked very old, giving a thrift store feel. I honestly would have returned the product myself if I were the customer. Right now, I have offered my customer a Free product just to make up for this embarrassment. The return process was awful as there's no way to return unless you ask for permission. They have a 3-day return policy which is NOT posted on the website, I had to google it. Plus they took 5 days to respond, only to tell me that I do not qualify for a return or a refund because there was no defect. Didn't take into consideration how CHEAP their product was. If quality is most important for your business, I'll suggest that you BE AWARE of this cheap site. Most of these good reviews are not real, they ask people to write them for a reward. BE CAREFUL this may hurt your business. They have A LOT IMPROVEMENTS TO DO.
Hi Modish X Co. (Miss Modish Boutique) Thank you for sharing your experience with us. We apologize for any inconvenience caused by the product quality and return process. Ensuring that your customers receive high-quality products and that you have a smooth shopping experience is our top priority, and we regret that we did not meet your expectations this time. For the return process, you can click https://ds.dear-lover.com/h-dropship-helpCenter.html#42423_42429_ to learn about our return and exchange policy. If you encounter any difficulties, please contact us at [email protected] and we will do our best to help you resolve the issue in a timely manner. We also take customer feedback and reviews very seriously. We strive to be transparent and do not engage in any review manipulation. If you have any concerns about our review system, we are happy to address them directly. Your honest feedback is very valuable to us as we continue to improve our products and services. Due to the delay in the ticket caused by the system failure, our response efficiency was not up to the expected standard, which is entirely our responsibility for improvement. Your feedback is always our top priority and we apologize for the negative impact on your experience. Please let us know how we can resolve this issue for you. We appreciate your time and patience and sincerely hope to improve your experience working with us in the future. Sincerely, The Dear-Lover Dropshipping Customer Care Team
Dear-Lover Dropshipping has truly revolutionized the world of fashion for both style aficionados and aspiring business owners! As an individual deeply invested in staying abreast of the newest trends in women's apparel, finding this app has been an absolute joy. Having experimented with numerous dropshipping apps, I've encountered various challenges, such as incorrect products being shipped to customers and frustrating delays. However, Dear-Lover stands out with its reliability and efficiency. Moreover, their customer service is exemplary, always ready to assist with any queries or issues. The shipping and fulfillment times are remarkably quick, adding to the overall excellent experience. Dear-Lover Dropshipping isn't just an app; it's a dependable partner in the world of fashion retail.
Hi BioBodyBoost, Thank you so much for your wonderful and detailed feedback! We’re delighted to hear that Dear-Lover Dropshipping has become a reliable and efficient partner in your fashion journey. It means a lot to know that our customer service, shipping speed, and overall experience have stood out to you amidst other apps. We strive to make dropshipping as smooth and trustworthy as possible for style enthusiasts and business owners alike. Your kind words inspire us to keep improving and supporting your success. If there’s ever anything you need, please don’t hesitate to reach out. Best regards, The Dear-Lover Dropshipping Team
The Dear Lover platform provides high-quality goods for my store, and I believe we will be stable partners.
Hi LOVESOFT, Thank you so much for your kind words! It’s always rewarding to hear that our platform is making a difference for you. Your feedback drives our continuous improvement, and we’re committed to providing the best possible service. Please don’t hesitate to reach out if there’s anything more we can do—we’re excited to keep supporting your business. Sincerely, The Dear-Lover Customer Care Team
We have had consistently positive experiences with the app. While there may be some functionality improvements that could enhance the daily order management experience, the outstanding and service-oriented customer support team more than makes up for any minor deficiencies. We are confident that the app will continue to evolve and improve, and we recommend it with confidence.
It's nice to be completely confident in the workmanship and quality of these products! We are so blessed to have Dear Lover! Their customer service is great!!
Hi Boho Butterfly LLC, Thank you so much for your kind words! We're thrilled to hear that you're happy with the quality of our products and the support you've received from our team. Your confidence means the world to us! We feel equally lucky to have amazing customers like you. 💖 If there's ever anything you need, we're always here to help! Warm regards, Dear-Lover Dropshipping Customer Service Team
FYI: I have installed this app but haven't used it yet. I recently received an email from the app, and I am sharing the content of that email for everyone to see. I strongly believe that reviews should be honest and not influenced by monetary incentives. As a Shopify merchant, it is crucial for me to rely on reviews to make informed decisions about which apps to download and do business with. In my opinion, it is unethical for this company to solicit positive reviews from users who haven't even tried their app and to entice them with a $10 coupon. However, ultimately, it's up to you to judge whether this app is suitable for your shop. Personally, I have decided not to engage with this app. Here is the copied and pasted email I received from this company: Hello, This is Jenny from Dear-Lover. Thanks for installing our "Dear‑Lover Dropshipping" APP on your store. Could you please do a favor to leave a positive review? Through this link : https://apps.shopify.com/dear-lover-dropshipping-1 . After you do it, you can screenshot the review and send us, it needs to show out "Your Reviews" in it, then we will send you a $10 off coupon for thanking. Would be appreciated for your kind help. Waiting for your reply. Best Regards, Jenny. Sales Manager of Quanzhou Shiying Clothes Co., Ltd Address: No.98 Citong Road,Quanxiu Street,Fengze,Quanzhou City,Fujian Province,P.R.China Postal code: 362000 Whatsapp/Phone: +86 18005958906 E-mail: [email protected] E-mail: [email protected] Website: www.dear-lover.com
Thanks for your comment, and I'm sorry if our action made you feel uncomfortable in any way, but you may have misunderstood. First of all, leaving a review is not mandatory. Secondly, as a new APP, reviews will help it grow. Coupons are just to thank those customers who have placed orders and are willing to leave reviews. Coupons can only be used when placing an order. Everything is real, not fake. Finally, because you have registered on the website, you are in the customer list, as a potential customer, we have also sent you an email, but we never force you to do it or place order with us, all up to you.
Jenny is easy to work with. Products are good quality.
Hi Lala’s Closet, Thank you so much for your kind words! We're thrilled to hear that Jenny provided such a great experience and that you’re loving our products. Our team is always dedicated to offering the best support possible, and it means a lot to know we’ve made a positive impact. We'll be sure to pass your appreciation along to Jenny! Thanks again for choosing Dear-Lover Dropshipping — we're always here if you need anything. All the best, Dear-Lover Dropshipping Customer Support Team
I researched several companies for my drop shipping business, I contacted Dear-lover & was connected to Crystal who has been awesome From the first moment I had contact with her. She has been a great source of information and has always get back to me in a timely manner. I ordered samples of Some of the products that I was interested in selling, and I am extremely happy with the quality of the products. Thank You Crystal for all your help & professionalism
Hi Lambur, Thank you so much for sharing your experience! We’re thrilled to hear that Crystal has been such a helpful and professional support from the very beginning. It’s wonderful to know that you’re happy with the quality of the samples you received. Your satisfaction is our top priority! We’ll be sure to pass along your kind words to Crystal. Thanks again for choosing Dear-Lover Dropshipping — we look forward to supporting your business every step of the way. Best regards, The Dear-Lover Dropshipping Team
I’ve had great success with Dear-Lover.
Hi TiffanyAtoya, Thank you so much for your kind review and recommendation! It’s always a pleasure to hear that our products are helping your business thrive. We’re honored to be part of your dropshipping journey and will continue to do our best to support your success. Don’t hesitate to reach out if you ever need anything! Warmly, The Dear-Lover Dropshipping Customer Care Team
Crystal is amazing, we have been working together for 3 years now and they continue to assist us with all our issues. They make everything quite easy to manage
Hi Briarthorn, We’re delighted to hear your experience with Crystal was a great one! While she did an amazing job, we’re all working together behind the scenes to make your journey smooth and successful. Thank you for taking the time to share your experience—we truly appreciate it! Sincerely, The Dear-Lover Dropshipping Customer Care Team
Recently started using Dear Lover and I love it. Olivia is so kind and very helpful in all areas. Highly recommend this service to everyone
The Dear Love app allows it to be more accessible when using it on the phones in browsing products. If you have any questions, their customer service is quick to respond within 24 hours. Highly recommend it especially if you wholesaler or even just a constant buyer.
Hi Dirty Company Clothing, Thank you so much for your kind feedback! We’re glad to hear that you find the Dear-Lover app easy to use on your phone and that our customer service team is responsive. We appreciate your recommendation and are happy to support both wholesalers and regular buyers like you. If you ever have any questions or need assistance, please don’t hesitate to reach out! Best regards, The Dear-Lover Dropshipping Team
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