Zapiet ‑ Rates by Zip Code
Zapiet - Rates by Zip Code
Rating
4.8
feedback
71
chart
#630
All reviews
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Dec. 19, 2024
El soporte de Zapiet es el mejor de todas las apps que he probado en los últimos 10 años con Shopify. Sus técnicos no solo son amables, dominan la herramienta y solucionan en tiempo. Jeannette me dio seguimiento incluso fuera de su horario de oficina, excelente comunicación, profundo conocimiento del app y su implementación.
Dec. 16, 2024
Quick, responsive, efficient and I was able to get the setup sorted for my customers to order.
Hi Alain! I really appreciate you taking the time to write in a review! I was so happy to help get your pickup working. Let us know if you ever need any more help with anything - always here for you! Have a great day! Sebastian
Nov. 24, 2024
Very good service, always there and happy to help with anything even on Sunday I highly recommend them Great team.
Hi, Thank you so much for your kind words! 😊 I'm thrilled to hear that you’re happy with our service. Our team is always here for you! Feel free to reach out anytime! Kind regards, Pavlo
Nov. 18, 2024
Betty made my day!! I"ve been struggling for 2 days, and she helped me in 5 minutes! Great service!
Hi there! Thank you so much for your kind review! It was a pleasure helping you set up our Zapiet - Rates by Zip Code app. Please know we're always here and happy to assist you anytime you need. Don't hesitate to reach out! 😊 Best regards Betty
Nov. 6, 2024
Hey Christophe, Thank you for the 5 stars! I’m glad we were able to work through the shipping profiles together. Your partnership and the details you shared really helped in getting your rates synced to the proper shipping profile. If there’s anything else you need, please feel free to reach out—we're always here to assist! All the best, Gab
Oct. 3, 2024
This app has been a savior when it comes to setting up shipping rates by postcode without CCS! Betty was so supportive in helping setup my store with the correct settings and I couldn't be more thankful :) Excellent customer service!!
Hi Ben! Thank you for taking the time to leave us such a fantastic review! I am glad that we were able to assist you and it was our pleasure to help you set up the Zapiet - Rates by Zip Code app. Please don't hesitate to reach out if you need any further assistance. Have a wonderful day! Best regards, Betty
Sept. 28, 2024
The support team has been great, Kitty especially. All issues were addressed and resolved in a timely manner.
Hi Luka, Thank you so much for taking the time to leave us such a great review. I am glad to hear we were able to resolve all the issues and get your delivery zones up and running! If you encounter any issues, or have any questions you can reach out to us at any time. Best wishes, Kitty
Sept. 20, 2024
Nuevamente me es grato escribir esta reseña, ya que indiscutiblemente recomiendo esta app, ademas quiero agradecer la atencion que me brindo en este dia Jeanette, son muy pacientes y te explican muy bien. Gracias equipo Zapiet. Carlos Castañeda de Mexico
Gracias Carlos por tomarte el tiempo de dejar una reseña, se agradece mucho. Fue genial conversar con usted y ayudarlo a establecer sus tarifas para su entrega local con nuestra aplicación Tarifas de entrega por código postal. Si tiene alguna pregunta o necesita ayuda, comuníquese con nosotros. Gracias de nuevo, Jessica
Sept. 16, 2024
We have just commenced using Zapiet - Rates by Zip Code and needed some questions answered coupled with some tech support. Support staff have been both patient with us and swift to answer/assist. Great service and app so far! Thank you Jessica!
Hi Rob, Thank you very much for leaving such a nice review! It was a pleasure helping you to get our Delivery Rates by Zip Code app all setup and working with your different zones & rates. If you have any other questions or need any further assistance, please do reach out. So glad to have you as part of our Zapiet family! Thanks again, Jessica
June 25, 2024
I have been using Zapiet and have reached out countless times because our customers are unable to complete their purchases. The issue is always with Zapiet. Despite setting our products to "continue selling when out of stock," the app prevents customers from selecting shipping options when an item is out of stock, even if the items have plenty of inventory in our shipping location. I can't understand, why would an online customer trying to place a delivery order not being able to get shipping options because one of my retail stores doesn't have inventory. MAKE IT MAKE SENSE. This frustrating problem has cost us sales and has not been resolved despite numerous attempts to get support. I hope they address this issue soon.
Hi, I am sorry that you experienced frustrations using our app. It appears this review was intended for a different app, Zapiet - Pickup + Delivery, as our app Zapiet - Rates by Zip Code does not interact with inventory levels. As mentioned on the reply to your review on the Zapiet - Pickup + Delivery app, we have now implemented a fix for your inventory issue. Best wishes, Bogi
April 30, 2024
The support was super awesome! Jessica was kind and was quickly able to fix our issue!
Hi Victoria, Thank you for taking the time to leave a review, it's very much appreciated! I'm so pleased that all of our rates from our Zapiet - Rates by Zip Code app are now working and being generated to checkout for your local delivery orders. If you have any other questions or need any further assistance, please do not hesitate to send a message. Warm regards, Jessica
April 18, 2024
The app works beautifully for our landscape supply store that delivers dump truck loads to local customers. The customer service is absolutely stellar any time I have questions or need help reconfiguring anything. We've been using Zapiet Rates by Zip Code paired with Zapiet PickUp & Delivery for 4 years and I couldn't be happier!
Hello Jennifer, Thank you for taking the time to leave us this review. I'm so happy to know that we have been able to support your business for so long ! Don't hesitate to reach back, if ever you need assistance. All the best, Sandy
April 13, 2024
Simple et efficace, je recommande
Bonjour, Merci beaucoup d'avoir partagé votre belle critique ! Cela a vraiment égayé notre journée d'apprendre que vous avez eu une expérience formidable avec notre application Zapiet - Tarifs par code postal. Si jamais vous avez besoin d'autre chose, n'hésitez pas à nous contacter. Nous sommes toujours là pour vous aider ! Cordialement, Kitty
March 18, 2024
Jessica has been incredibly helpful, efficiently resolving all the issues we've encountered with Zapiet. We've been utilizing this application for several years, and only recently discovered some inaccuracies in our delivery service settings. The live chat experience with Jessica was outstanding, significantly enhancing our overall satisfaction with the service.
Hi Chao, Thank you very much for taking the time to leave a review and for your kind words! It was truly a pleasure chatting and assisting you with your local delivery settings in our Delivery Rates by Zip Code app, which you have integrated into our Zapiet - Pickup + Delivery app. If you ever have any further questions or need assistance in the future, please don't hesitate to reach out. Warm regards, Jessica
March 7, 2024
For two years, Zapiet has flawlessly managed my Shopify store's deliveries. Their customer service is unmatched—quick and efficient. Jessica's assistance has been invaluable for streamlining operations. Highly recommend for reliability and excellent service!
Hi Stéphanie, Thank you so very much for leaving such a lovely review for our Delivery Rates by Zip Code app It was my pleasure helping you to streamline your operation and to make certain that the correct rates appear at checkout. If you have any other questions or need any further assistance, please do not hesitate to send a message. Warm regards, Jessica
March 5, 2024
Klaudia was great and very helpful. Great communication skills
Hey Steve, Thank you so much for your positive review! It was a pleasure assisting you with your rates and zip codes. We're here to help! Cheers, Klaudia
Feb. 25, 2024
Over the past 4 years I have really been able to succeed thanks to this app. It ahs helped me keep away from alot of pesky third party delivery apps like Uber you take your money and also keep the customer service in a controllable state. Also shout out to the support team. VERY HELPFUL. They are HUMANS and don't just send you links to check bc sometimes you may have a unique question. The links are helpful but it's super nice to and almost a luxury these days to have the support team walk you thru so easily thru live chat. That shows you they are well trained.
Hello Cristina, thank you so much for this review! We're thrilled to hear that you've been with us for so long and we're delighted to know that we've contributed to the growth of your business. 🥺 It's always a pleasure to assist you ❤️ J Barjum
Feb. 21, 2024
Great app that is user friendly, customer friendly and comes with a great support team. Highly recommend, it really helps us optimize revenue and helps our customers understand the delivery and pick up options available.
Thank you Simon for taking the time to leave such a lovely review It's always a pleasure chatting with you and helping with our Delivery Rates by Zip Code app which you have integrated with our Zapiet - Pickup + Delivery app. If you have any questions or need any assistance, please do reach out. Kind regards, Jessica
Feb. 14, 2024
Phenomenal support, very helpful in getting everything properly configured, prompt and relevant replies to questions. I would highly recommend this app for your needs.
Hello Juhee, Thank you for these kind words on our Zapiet - Rates by Zip Code app ! I'm really happy that we have been able to configure its integration with Zapiet - Pickup + Delivery to match your needs. Don't hesitate to write us back, if there is anything else we can help you with. Sandy