Zapiet ‑ Rates by Zip Code
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Betty made my day!! I"ve been struggling for 2 days, and she helped me in 5 minutes! Great service!
Hi there! Thank you so much for your kind review! It was a pleasure helping you set up our Zapiet - Rates by Zip Code app. Please know we're always here and happy to assist you anytime you need. Don't hesitate to reach out! 😊 Best regards Betty
Hey Christophe, Thank you for the 5 stars! I’m glad we were able to work through the shipping profiles together. Your partnership and the details you shared really helped in getting your rates synced to the proper shipping profile. If there’s anything else you need, please feel free to reach out—we're always here to assist! All the best, Gab
This app has been a savior when it comes to setting up shipping rates by postcode without CCS! Betty was so supportive in helping setup my store with the correct settings and I couldn't be more thankful :) Excellent customer service!!
Hi Ben! Thank you for taking the time to leave us such a fantastic review! I am glad that we were able to assist you and it was our pleasure to help you set up the Zapiet - Rates by Zip Code app. Please don't hesitate to reach out if you need any further assistance. Have a wonderful day! Best regards, Betty
Nuevamente me es grato escribir esta reseña, ya que indiscutiblemente recomiendo esta app, ademas quiero agradecer la atencion que me brindo en este dia Jeanette, son muy pacientes y te explican muy bien. Gracias equipo Zapiet. Carlos Castañeda de Mexico
Gracias Carlos por tomarte el tiempo de dejar una reseña, se agradece mucho. Fue genial conversar con usted y ayudarlo a establecer sus tarifas para su entrega local con nuestra aplicación Tarifas de entrega por código postal. Si tiene alguna pregunta o necesita ayuda, comuníquese con nosotros. Gracias de nuevo, Jessica
We have just commenced using Zapiet - Rates by Zip Code and needed some questions answered coupled with some tech support. Support staff have been both patient with us and swift to answer/assist. Great service and app so far! Thank you Jessica!
Hi Rob, Thank you very much for leaving such a nice review! It was a pleasure helping you to get our Delivery Rates by Zip Code app all setup and working with your different zones & rates. If you have any other questions or need any further assistance, please do reach out. So glad to have you as part of our Zapiet family! Thanks again, Jessica
I have been using Zapiet and have reached out countless times because our customers are unable to complete their purchases. The issue is always with Zapiet. Despite setting our products to "continue selling when out of stock," the app prevents customers from selecting shipping options when an item is out of stock, even if the items have plenty of inventory in our shipping location. I can't understand, why would an online customer trying to place a delivery order not being able to get shipping options because one of my retail stores doesn't have inventory. MAKE IT MAKE SENSE. This frustrating problem has cost us sales and has not been resolved despite numerous attempts to get support. I hope they address this issue soon.
Hi, I am sorry that you experienced frustrations using our app. It appears this review was intended for a different app, Zapiet - Pickup + Delivery, as our app Zapiet - Rates by Zip Code does not interact with inventory levels. As mentioned on the reply to your review on the Zapiet - Pickup + Delivery app, we have now implemented a fix for your inventory issue. Best wishes, Bogi
The support was super awesome! Jessica was kind and was quickly able to fix our issue!
Hi Victoria, Thank you for taking the time to leave a review, it's very much appreciated! I'm so pleased that all of our rates from our Zapiet - Rates by Zip Code app are now working and being generated to checkout for your local delivery orders. If you have any other questions or need any further assistance, please do not hesitate to send a message. Warm regards, Jessica
The app works beautifully for our landscape supply store that delivers dump truck loads to local customers. The customer service is absolutely stellar any time I have questions or need help reconfiguring anything. We've been using Zapiet Rates by Zip Code paired with Zapiet PickUp & Delivery for 4 years and I couldn't be happier!
Hello Jennifer, Thank you for taking the time to leave us this review. I'm so happy to know that we have been able to support your business for so long ! Don't hesitate to reach back, if ever you need assistance. All the best, Sandy
Simple et efficace, je recommande, service client rapide et efficace
Thank you very much for taking the time to update your review, it really helps and is much appreciated! Please do not hesitate to reach back out if you have any questions or need any further assistance. Warm regards, Srivastav
Jessica has been incredibly helpful, efficiently resolving all the issues we've encountered with Zapiet. We've been utilizing this application for several years, and only recently discovered some inaccuracies in our delivery service settings. The live chat experience with Jessica was outstanding, significantly enhancing our overall satisfaction with the service.
Hi Chao, Thank you very much for taking the time to leave a review and for your kind words! It was truly a pleasure chatting and assisting you with your local delivery settings in our Delivery Rates by Zip Code app, which you have integrated into our Zapiet - Pickup + Delivery app. If you ever have any further questions or need assistance in the future, please don't hesitate to reach out. Warm regards, Jessica
For two years, Zapiet has flawlessly managed my Shopify store's deliveries. Their customer service is unmatched—quick and efficient. Jessica's assistance has been invaluable for streamlining operations. Highly recommend for reliability and excellent service!
Hi Stéphanie, Thank you so very much for leaving such a lovely review for our Delivery Rates by Zip Code app It was my pleasure helping you to streamline your operation and to make certain that the correct rates appear at checkout. If you have any other questions or need any further assistance, please do not hesitate to send a message. Warm regards, Jessica
Klaudia was great and very helpful. Great communication skills
Hey Steve, Thank you so much for your positive review! It was a pleasure assisting you with your rates and zip codes. We're here to help! Cheers, Klaudia
Over the past 4 years I have really been able to succeed thanks to this app. It ahs helped me keep away from alot of pesky third party delivery apps like Uber you take your money and also keep the customer service in a controllable state. Also shout out to the support team. VERY HELPFUL. They are HUMANS and don't just send you links to check bc sometimes you may have a unique question. The links are helpful but it's super nice to and almost a luxury these days to have the support team walk you thru so easily thru live chat. That shows you they are well trained.
Hello Cristina, thank you so much for this review! We're thrilled to hear that you've been with us for so long and we're delighted to know that we've contributed to the growth of your business. 🥺 It's always a pleasure to assist you ❤️ J Barjum
A smart app that is consistent, logical to set up and works well with shopify features. A real game changer in managing and optimizing delivery revenue for our online floral store. Great support team too, very responsive and attentive.
Hi Simon, Thanks for the wonderful review! We're always happy to help our merchants with improving or troubleshooting items, even if these sometimes points fall outside the scope of our own apps! Rest assured we are committed to offer our merchants the best experience out there! -Steph
One again, Jess saved the day, Zapiet is such a great company and great product, no wonder Shopify showcase them at every Editions. Great product fam! Andrew, I swear, give Jess a raise!
Thank you very much for leaving such a lovely review for our Delivery Rates by Zip Code app Simon It's always a pleasure chatting with you and finding the best solution for you and your store. Warmest regards, Jessica
Perfect app for customizing shipping rates by province or region. I had a few issues with getting it working, and the customer support was excellent in assisting me to see where I had gone wrong. Highly recommended.
Hi Greg, Thanks for the great review! Your recommendation means a lot to us! We're glad our app is working well for customizing shipping rates by province or region. If you have any more questions or need further assistance, feel free to reach out. Cheers, Klaudia
Jeanette just helped me change the name of one of my rate and she was really patient. Thank you Jeanette! Not only you made my day, but you also helped my clients navigate a better website. Thank you thank you Jeanette!
Hello Josée, Thank you for kind words ! You're always welcome to write me back if there is anything else I can assist you with. If I made your day, please note that you also made mine All the best, Sandy
The support team get to you right away when there'sm an issue.
Hi there, Thank you very much for your review! I was glad to help you with the different zip codes and zones in our Delivery Rates by Zip Code app and making sure that the correct rates appear at checkout. If you have any other questions down the road, please do not hesitate to send us a message. Best wishes, Jessica
Here is my response: Hi Thank you so much for a 5-star rating 🌟 . We're happy that we could assist you with our apps: Zapiet - Pickup + Delivery app and Zapiet - Rates by Zip Code . Your feedback means a lot to us, and if you ever have more questions or need assistance in the future, please don't hesitate to reach out. We're here and ready to assist you anytime! 😊 Warm regards Betty
Love this App. It does everything as advertised but what deserves 5 stars is their customer support! They are knowledgeable, professional and helpful. They are quick to respond and they follow up in a timely manner when they don’t know the answer or can’t fix the issues right away. Kudos to Klaudia and Jeanette for their support with my recent issues with Shopify checkout.
Thank you for the awesome review! We're delighted that you're happy with Zapiet - Rates by Zip Code and our support team. If you ever need more assistance, just give us a shout. We're here for you! 😊🌟 - Jeanette & Klaudia
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