Digital Downloads
Sell digital files like e-books, art, graphics and more.
Rating
4.3
feedback
403
chart
#4,809
All reviews
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April 5, 2026
After so many years using Shopify, over a decade now, I am terribly disappointed with the lack of respect and professionalism of this company.
April 1, 2026
Jan. 1, 2026
LOS EMAILS A LOS CLIENTES SIEMPRE LE LLEGAN A CASILLA DE SPAM Y NO VA A LA CASILLA PRINCIPAL, GENERA DESCONFIANZA Y ME DA MÁS TRABAJO A MI. YA LA DESINSTALE Y SIGUEN LLEGANOD LOS MAILS DE ESTA APP A MIS CLIENTES CUANDO COMPRAN, CAUSANDO AUN MÁS CONFUSIÓN Y DESCONFIANZA.NO ESTOY CONFORME CON SU SERVICIO, NO LA RECOMIENDO PARA NADA.
Dec. 21, 2025
Terrible app. You can't customize the delivery message. Also, if you delete a variant (not the product), then all the download links become broken without any way to fix it (like assigning the order to a new variant or file). Strongly discourage anyone using this.
Sept. 16, 2025
If you have 1 product, with 10 colors, and 10 sizes, you will need to download 100x the same file (like if it is a product manual) to cover all of them. Insane.
Aug. 14, 2025
De la nada se rompió y empezó a enviar mal todos los archivos que subí. Todos rotos. Las personas no podían descargarlos.
Aug. 12, 2025
No me permite subir archivos de excel que pesan 345kb. Mi tienda es especializada en productos digitales, yo vendo plantillas de excel y ahora no puedo subir porque sucede un error inesperado
Aug. 5, 2025
If you try to add more than one file (no matter how small the size, it can even be 10MB each), it will load them to the selected listing, then when you hit Save, it will think forever and never complete the operation. The only workaround is to create one main Zip file. Too basic an app. Missing tons of functionalities. I am new to Shopify and setting up my store, but so far, I am not impressed by anything here.
July 29, 2025
Will randomly loose your files (they literally disappear), or they will forget to update the SSL certificate, or all the URLs will expire... Be ready for some random issues and always keep a backup of your files.
April 27, 2025
Please release an update fixing the issues asap, I've been using this app for year with great results but it's not working as it used to anymore! Any info on this matter would be grately appreciated.
April 14, 2025
The app stopped working completely after 6 years of having it on my store. I have very unhappy customers as a result.
April 11, 2025
it doesn’t really load you have to keep opening it for it work. i did it ten times before i let me add the digital items
Feb. 10, 2025
When we release an update, only a small proportion of customers are receiving an email notification and the updated files aren’t being displayed within their account.
Jan. 22, 2025
I loved this app. But it stopped working randomly one day last week and none of my customers were getting links to their downloads.
Jan. 16, 2025
Like many others, this app was working fine then randomly stopped working. We need to move to something else.
Jan. 3, 2025
I LOVED this app until it stopped working in Dec 2024. I can not upload my digitals to my products. It was sooo easy to use. Much easier than the other digital download products available. I wish you all would fix the app. Would make my day and business so much easier.
Dec. 23, 2024
First time I used it, I muddled my way through, 2nd time was difficult, third time, even harder, I can't get the order to go over to the digital download side, so have manually sent a link to download it Have asked for support, but find support quite slow, they seem to spend more time writing niceities, than just helping. I wouldn't recommend, hopefully there is a better option out there, as this is frustrating. I have an urgent order and I can't get it to work. Was then told that the app developers are working on "crucial bugs" and to try sky pilot or another paid app instead, if shopify no longer care about keeping their apps working. remove them so their customers don't use them and then look like idiots to their customers when it doesn't work.