Digital Downloads
Sell digital files like e-books, art, graphics and more.
Rating
2.9
feedback
442
chart
#2,910
All reviews
Rating Breakdown
Review RSS Feed
June 11, 2024
Zero issues with the app. Works great, but we offer free POS PDFs for digital download - not selling digital products, so your milage may vary. See for yourself. https://paintedheirloom.com/products/fusion-mineral-paint-digital-downloads
April 16, 2024
I too have had no problem with this app. It does what it's supposed to do. I've not had any complaints? I'm not sure why the low rating. Now Shopify tells me to contact the developer and update it.? But the Developer is Shopify. I see an answer from them below saying that they are working on it and it gives a link to their progress but the link doesn't work. ??
April 13, 2024
If Digital Downloads no longer working... Just reinstalled it looks like after updating my store version might of cause the API to stop working.
March 25, 2024
i dont understand why it keeps saying it unsupported... does anyone know an alternative app
Hi, there! Thank you for taking the time to share your review. I understand that you're seeing an error message that the app is 'unsupported.' Could you try uninstalling and reinstalling the app to see if this resolves the issue? -Victoria, Shopify Support.
March 18, 2024
This is the perfect one for me, easily downloadable. I did trial multiple time to cross check it's download process. This app is the best one to sell digital products online.
March 17, 2024
This app has worked perfectly since I integrated it. The app has not yet produced any errors during downloads. There have been no customer complaints about downloads not working.
March 13, 2024
How can I reach out to the developers? Shopify is stating the app is unsupported now.
Hi there. Thank you for taking the time to leave your feedback. I'm sorry to hear that you're experiencing some trouble with the Digital Downloads app. To get this resolved, you can uninstall and reinstall the app into your shop. If you continue to see the error after completing those steps, please feel free to connect with us directly: https://bit.ly/2AWw5VA. - Blair, Shopify Support
March 3, 2024
I need help understanding the problem with getting such a review rate. I'm delighted with this plugin; it's working perfectly and doing my desired job. I highly recommend it. I hope to get it supported and updated in the long term. Best!
Nov. 15, 2023
I don't know why this app has such a low review score, because it works perfectly! I have sold over $15,000 of digital products using this app in the last 6 months and have had no problems with it. I would highly recommend it to anyone selling digital products!
Aug. 15, 2023
good I like this app it helps I will try it out for the next few weeks and then ill see if it really works
July 26, 2023
Perfekt app, som bare virker. Utrolig nem at benytte og er som man forventer. Den er helt GRATIS! Den får 5 stjerner herfra.
July 17, 2023
Es bastante buena .....................................................................................
June 14, 2023
Working Great On Our Website, Very Nice App Looks Great And Professional https://my-premium-manual-source.com/
March 17, 2023
something is going very wrong today, I can't upload any files and it keeps saying failed to publish. Update: Thank you for the quick response and fix! Everything is working great now :)
Hi, there! Thank you for taking the time to write to us. For your upload issues, please reach out to our Live Team (https://bit.ly/2AWw5VA) so they can take a closer look into your files to investigate these issues and help you find a resolution.- Mac, Shopify Support
Sept. 26, 2022
Great Application, I Recommend it ! I have been using for the last 3 years and it does a great job.
I'm delighted to hear that you've been using Digital Downloads for years and that it's been useful to you and your business during that time. Thank you for taking the time to get in touch and I hope the app continues to be useful for many years to come! -Victor, Shopify Support
Sept. 2, 2022
This app works great and it is FREE. Look at other alternatives people! They all charge you money for the amount of storage you need. This awesome app doesn't no matter how many products you have. Thank you so much Shopify. I only wish customers had access to their downloads from "my account".
Hi there, Decals and Daydreams. Thanks so much for leaving a review for Digital Downloads. We're so happy to hear that you're enjoying the app! Great idea there with having customers be able to download products from their accounts on your store. I've gone ahead and passed that request off to the Product Team for their consideration. Thanks so much for the feedback! -Imogen, Shopify Support
Aug. 19, 2022
I like the app and works well. Is there any way to translate to Spanish the text that appears in the checkout? "You will also receive an email with download links for your digital purchases"
Thank you for writing your review and for providing us with feedback on your experience using Digital Downloads. I'm glad to hear that you like the app and that it is working well for you as you sell digital products online. At this time it is not possible to translate the phrasing within the app to languages other than English, although I can of course see why this would be beneficial to your business if you're selling products to customers in Spanish-speaking countries. I will be sure to pass your suggestions onto our development team for them to review. Thanks again for reaching out and I hope the app continues to be of use to you and your business moving forward. -Victor, Shopify Support