All reviews

Rating Breakdown

  • 5
    23% (56 ratings)
  • 4
    12% (29 ratings)
  • 3
    16% (40 ratings)
  • 2
    18% (45 ratings)
  • 1
    30% (75 ratings)

Reviews with Text

  • 99% (242)
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4 / 5 Share

June 10, 2017

Great little app, the only downside for me is that the link to the download is not stored in a customers account.

Using app

About 1 month

Total reviews

14

Average rating

4.4

4 / 5 Share

March 29, 2017

Great app, we often have orders with both digital products and physical items and this app seamlessly allows customers to download their files from the Thanks For Buying page. The "Create a Manual Link" facility is great as well for sending one-offs to customers who haven't/can't go through the shopify checkout. Simple, easy, reliable, flexible.

Using app

7 months

Total reviews

1

Average rating

4.0

4 / 5 Share

Feb. 8, 2017

Works well, Would like to see: CDN Option for an external link Ability to select from something already uploaded Not having to upload a pdf (in my case) for each variant Direct link to downloadable product from My Account page

Store

Dpaw

Using app

15 days

Total reviews

5

Average rating

4.8

4 / 5 Share

Oct. 5, 2016

It's free and bearing that in mind it's superb.

Using app

11 months

Total reviews

14

Average rating

4.9

4 / 5 Share

June 2, 2016

Easy to use and a good free app to get started with. Does have some limitations as you can't bulk upload files etc but does what it says.

Using app

Over 1 year

Total reviews

4

Average rating

4.8

4 / 5 Share

May 5, 2016

If it was more customisable it would be 5 stars. I would like to have unique product update email templates for each product... please :)

Using app

2 months

Total reviews

9

Average rating

4.9

4 / 5 Share

March 23, 2016

Works pretty well, but lacks a few features that would make it more convenient to use. For example, there is no way to make bulk edits to the settings for all items - we wanted to change the download limit for our products, but there is no way to set them all at once, so we have to change each of the 1,700 individually.

Using app

7 months

Total reviews

1

Average rating

4.0

4 / 5 Share

Oct. 20, 2015

This app is almost perfect - just one glaring omission. Why can't customers who are logged into their account download their items from their order page? I know it's possible because both Etsy and Craftsy have that feature. I hope this is something in the works for the future. Otherwise everything is fantastic - great interface and very easy to use.

Using app

8 days

Total reviews

5

Average rating

4.4

4 / 5 Share

Feb. 7, 2015

This is a good app and I would rate it 5 stars if it wouldn't mark a product as fulfilled if "requires shipping" is checked. I have books that have 3 options: digital, physical, or both. I let customers add the digital for a fraction of the cost of buying both separately and it's been a great upsell for me. Problem is that if I have Shopify auto fulfill the "both" order it marks the entire line item as fulfilled and thus the entire order and risks that order not being fulfilled. I don't want to create several different products that are visible to customers and shopify does not allow hidden products or products with no category to be added to a bundle. I did contact shopify and they said I had 2 options: fulfull all orders manually or give customers a 100% discount code for the digital product. Both options are a hassle and I'm still looking for a good solution. As a side note to a below comments, I have received zero complaints about being able to download the file from the link provided, and had no problem figuring out how to set the download for a product.

Using app

3 months

Total reviews

9

Average rating

4.2