Digital Downloads

Jan. 6, 2022

Worked well so far. Didn't have any issues. Download page styling options would be handy to have in settings.

Nov. 18, 2020

It works! However, the product page should have shown function details of what file types are available to upload, as well as link to the documentation here: https://help.shopify.com/en/manual/products/digital-service-product/digital-downloads You need to create the product as a draft, then find the "Digital Download" button under the More actions menu (next to "Preview"). Then you can publish the product after upload.

Sept. 8, 2020

For some reason, my customers are not receiving the digital file attachment after purchase. Upon checking on their order in Shopify, I see there is note stating, "This order has no digital attachments" despite me confirming that the file is attached to the product in the settings for download. I am having to send URLs manually. However, when I create an order manually, the details do indicate there is a file attached and the file is sent automatically with an email sent.

May 19, 2020

pelvi.com have been using Digital Downloads for a year, it's a great free app if you want to offer eBooks.

March 13, 2019

This is great! Works a treat! The only reason why it didn't get 5 stars is the email to download the file is butt-ugly and can't be modified. Other than that - this is AWESOME!!!!!

Oct. 9, 2018

We installed this app as we have several ebook type products on our store. It works perfectly, automatically emailing our customers with the link to download without us having to do anything. Only downside is that when you have a mixed order, with both physical and downloadable products you either have to manually email the customer a link or remember that even though the order has been marked "fulfilled" you still need to ship the physical products.

Feb. 2, 2018

Has been working great for me, the only problem I have is that I have some "mixed" products (i.e. products containing a physical good that needs to be shipped + a digital good). Right now the digital good doesn't get delivered until the physical good is shipped. I'd LOVE it if this app could ship the digital good right away, and leave the order partially fulfilled until I ship the physical product.

Nov. 14, 2017

Its free. Ok. Does what it says on the tin. I have used for over a year with great results. Can track downloads and see who has downloaded what, but it is a bit clunky. Would love improved tracking and analysis. Neater layout options for non technical person would also help.

Oct. 9, 2017

Wish the download link integrated with the customer account. Hyperlinking the product does the customer no good in the future... it would be nice if the download link was stored in the account too.

June 10, 2017

Great little app, the only downside for me is that the link to the download is not stored in a customers account.

March 29, 2017

Great app, we often have orders with both digital products and physical items and this app seamlessly allows customers to download their files from the Thanks For Buying page. The "Create a Manual Link" facility is great as well for sending one-offs to customers who haven't/can't go through the shopify checkout. Simple, easy, reliable, flexible.

Feb. 8, 2017

Works well, Would like to see: CDN Option for an external link Ability to select from something already uploaded Not having to upload a pdf (in my case) for each variant Direct link to downloadable product from My Account page

Oct. 5, 2016

It's free and bearing that in mind it's superb.

June 2, 2016

Easy to use and a good free app to get started with. Does have some limitations as you can't bulk upload files etc but does what it says.

May 5, 2016

If it was more customisable it would be 5 stars. I would like to have unique product update email templates for each product... please :)

March 23, 2016

Works pretty well, but lacks a few features that would make it more convenient to use. For example, there is no way to make bulk edits to the settings for all items - we wanted to change the download limit for our products, but there is no way to set them all at once, so we have to change each of the 1,700 individually.

Oct. 20, 2015

This app is almost perfect - just one glaring omission. Why can't customers who are logged into their account download their items from their order page? I know it's possible because both Etsy and Craftsy have that feature. I hope this is something in the works for the future. Otherwise everything is fantastic - great interface and very easy to use.

Feb. 7, 2015

This is a good app and I would rate it 5 stars if it wouldn't mark a product as fulfilled if "requires shipping" is checked. I have books that have 3 options: digital, physical, or both. I let customers add the digital for a fraction of the cost of buying both separately and it's been a great upsell for me. Problem is that if I have Shopify auto fulfill the "both" order it marks the entire line item as fulfilled and thus the entire order and risks that order not being fulfilled. I don't want to create several different products that are visible to customers and shopify does not allow hidden products or products with no category to be added to a bundle. I did contact shopify and they said I had 2 options: fulfull all orders manually or give customers a 100% discount code for the digital product. Both options are a hassle and I'm still looking for a good solution. As a side note to a below comments, I have received zero complaints about being able to download the file from the link provided, and had no problem figuring out how to set the download for a product.