Digital Downloads

Jan. 8, 2017

Well, It's free but it's also essential to use shopify for digital products. They need to do so much work on this app though. We need to be able to see when a customer has downloaded and from which IP address with order details. I can't delete files for the digital products that have been removed, they are still in the list! The stat's page needs a complete redesign. Need a global setting for download limit. The list goes on. It does do the job, but needs some love to make it great! Updated review: After about 3 months of use - there are problems with large downloads not completing and the downloads are very, very slow, unacceptably slow in fact. This app is probably OK for small files but for anything over 250 MB I would look else where. Also, the email address that the download links come from often gets rejected as spam resulting in the customer not getting the link and YOU have to manually create a link and send it to them - not good if you have 100's of orders a month! I will have to move to a PAID app, but that is probably why this free one is so restricted isn't it Shopify?

Sept. 9, 2015

This app has two major drawbacks: 1. You cannot set download links to expire after a set amount of time. This is bad. 2. Customers cannot access download links from their account page. Both of these issues seem like obvious features, and I can't understand why they aren't included.

Nov. 23, 2014

Would get 5 stars easily if it could do the following: * Allow users to get download link when they login to the store. It makes no sense how they can get tracking for their physical items through their account but cannot get a link to their digital download. * Update fulfillment fields with link to download. This will allow anyone using the API to get and display the download link to customers.

Jan. 31, 2014

Works about 75 percent of the time. Doesn't always send out the emails which is a pain and a hassle.

April 2, 2013

Works pretty well! Except for the fact that the download email ends up in the spam of some customers...