Digital Downloads

Aug. 26, 2016

Price is right and it works fine, but setup is gruelling if you have more than a few products. It would be great to have a bulk upload option - or better yet, have it fully integrated with the regular products and be able to add the download files directly there!

April 17, 2016

It's great to have a free digital download app in shopify. It's easy to use and the fact that you can add different downloads to product variables is great. But the app can be developed, especially the option that customers can download their digital goodies from their account in the store would be very handy. Let's admit no one stores e-mail download links and when the customer lost their download keys the shop owner has to create manual download links. And more importantly in such cases you cannot send an automated new download email to the customer within the app settings>orders page. It sends the old download key which may have ran out of the download limit.

Sept. 9, 2015

This app has two major drawbacks: 1. You cannot set download links to expire after a set amount of time. This is bad. 2. Customers cannot access download links from their account page. Both of these issues seem like obvious features, and I can't understand why they aren't included.

Nov. 23, 2014

Would get 5 stars easily if it could do the following: * Allow users to get download link when they login to the store. It makes no sense how they can get tracking for their physical items through their account but cannot get a link to their digital download. * Update fulfillment fields with link to download. This will allow anyone using the API to get and display the download link to customers.

Oct. 27, 2014

great app so far good no problems with i can recommend it is free why not try. gina mums-kidsworld.com

Jan. 31, 2014

Works about 75 percent of the time. Doesn't always send out the emails which is a pain and a hassle.

Oct. 12, 2013

Ok yes it's free, but it's annoying that when uploading and saving the file I get that kitten and 404 page and have two do it twice to work, I swear that kitten would have got it now if it was real. Also why not a link where the customers can see there download ( new and used) on the customer account page, and emails going to spam, customers complain the chart has not been sent when it has then I get customers complaining. Could be one of the best apps on shopify if they listened to us reviewers

April 2, 2013

Works pretty well! Except for the fact that the download email ends up in the spam of some customers...

Feb. 25, 2013

Thanks for making this app. I want to state like many others: - the other solutions are way too over priced to sell many small files - the email with the download link can sometime take ages to come - therefore making the need for a direct download link on the payment confirmation pages even more important! - lastly, the download button caption need to be translatable! But thanks, other than that it works nicely!

Feb. 13, 2013

agree. email takes ages to arrive. immediate download link please

Feb. 5, 2013

It's great that the app is free, but it's almost necessary that there are links available on the webpage immediately after purchase for customers. Too many customers miss the email, or don't get it all together. For every 200 downloads, we had around 10 customers complain that they didn't receive the file and we had to resend it. That said, the other apps for digital distribution on shopify are WAY over priced for people like us who want to sell high quality 20 minute videos on a regular basis. We'd eventually be forced to sacrifice our backcatalog if we started our setup with a different provider. :/ Great first effort in terms of seller experience on setup, but it just needs that little step forward to make it a good customer experience too.

Jan. 4, 2013

I agree 100% with Fabledo, having the download link appear right after the sale would be absolutely necessary. It is currently holding me back from using Shopify as our ecommerce solution.

Nov. 21, 2012

There's a few obvious bugs, but it works well enough in the majority of cases. I've encountered a bug where if the entire order isn't fulfilled and is marked as partial (digital line item(s) mixed with physical items that need to be shipped) the download link won't get sent until those physical items have shipped and I've been having to send out links manually. Also, when an item is deleted from the store, it doesn't get deleted properly from Delivery, and gives a 500 error when you click on it in Delivery's backend. Not sure if there's a better place to report further bugs for this app.