Digital Downloads

Feb. 12, 2017

Work great but the notifications email should look more professional and a download link in the user account would be a really nice addition because resending an email because the customer lost his download link is counter productive

Nov. 18, 2016

It works well, but it would be great if the text was customizable to other languages.

Jan. 8, 2017

Well, It's free but it's also essential to use shopify for digital products. They need to do so much work on this app though. We need to be able to see when a customer has downloaded and from which IP address with order details. I can't delete files for the digital products that have been removed, they are still in the list! The stat's page needs a complete redesign. Need a global setting for download limit. The list goes on. It does do the job, but needs some love to make it great! Updated review: After about 3 months of use - there are problems with large downloads not completing and the downloads are very, very slow, unacceptably slow in fact. This app is probably OK for small files but for anything over 250 MB I would look else where. Also, the email address that the download links come from often gets rejected as spam resulting in the customer not getting the link and YOU have to manually create a link and send it to them - not good if you have 100's of orders a month! I will have to move to a PAID app, but that is probably why this free one is so restricted isn't it Shopify?

Aug. 26, 2016

Price is right and it works fine, but setup is gruelling if you have more than a few products. It would be great to have a bulk upload option - or better yet, have it fully integrated with the regular products and be able to add the download files directly there!

April 17, 2016

It's great to have a free digital download app in shopify. It's easy to use and the fact that you can add different downloads to product variables is great. But the app can be developed, especially the option that customers can download their digital goodies from their account in the store would be very handy. Let's admit no one stores e-mail download links and when the customer lost their download keys the shop owner has to create manual download links. And more importantly in such cases you cannot send an automated new download email to the customer within the app settings>orders page. It sends the old download key which may have ran out of the download limit.

Sept. 9, 2015

This app has two major drawbacks: 1. You cannot set download links to expire after a set amount of time. This is bad. 2. Customers cannot access download links from their account page. Both of these issues seem like obvious features, and I can't understand why they aren't included.

Nov. 23, 2014

Would get 5 stars easily if it could do the following: * Allow users to get download link when they login to the store. It makes no sense how they can get tracking for their physical items through their account but cannot get a link to their digital download. * Update fulfillment fields with link to download. This will allow anyone using the API to get and display the download link to customers.

Oct. 27, 2014

great app so far good no problems with i can recommend it is free why not try. gina mums-kidsworld.com

Jan. 31, 2014

Works about 75 percent of the time. Doesn't always send out the emails which is a pain and a hassle.

Oct. 12, 2013

Ok yes it's free, but it's annoying that when uploading and saving the file I get that kitten and 404 page and have two do it twice to work, I swear that kitten would have got it now if it was real. Also why not a link where the customers can see there download ( new and used) on the customer account page, and emails going to spam, customers complain the chart has not been sent when it has then I get customers complaining. Could be one of the best apps on shopify if they listened to us reviewers

April 2, 2013

Works pretty well! Except for the fact that the download email ends up in the spam of some customers...

Feb. 25, 2013

Thanks for making this app. I want to state like many others: - the other solutions are way too over priced to sell many small files - the email with the download link can sometime take ages to come - therefore making the need for a direct download link on the payment confirmation pages even more important! - lastly, the download button caption need to be translatable! But thanks, other than that it works nicely!

Feb. 13, 2013

agree. email takes ages to arrive. immediate download link please

Feb. 5, 2013

It's great that the app is free, but it's almost necessary that there are links available on the webpage immediately after purchase for customers. Too many customers miss the email, or don't get it all together. For every 200 downloads, we had around 10 customers complain that they didn't receive the file and we had to resend it. That said, the other apps for digital distribution on shopify are WAY over priced for people like us who want to sell high quality 20 minute videos on a regular basis. We'd eventually be forced to sacrifice our backcatalog if we started our setup with a different provider. :/ Great first effort in terms of seller experience on setup, but it just needs that little step forward to make it a good customer experience too.

Jan. 4, 2013

I agree 100% with Fabledo, having the download link appear right after the sale would be absolutely necessary. It is currently holding me back from using Shopify as our ecommerce solution.

Nov. 21, 2012

There's a few obvious bugs, but it works well enough in the majority of cases. I've encountered a bug where if the entire order isn't fulfilled and is marked as partial (digital line item(s) mixed with physical items that need to be shipped) the download link won't get sent until those physical items have shipped and I've been having to send out links manually. Also, when an item is deleted from the store, it doesn't get deleted properly from Delivery, and gives a 500 error when you click on it in Delivery's backend. Not sure if there's a better place to report further bugs for this app.