Shopify Digital Products
All reviews
Works great. Our customers buy a digital product and the link to the download is on their receipt and also in a separate e-mail. Just what I was looking for!
Thank you for writing your review and I'm delighted to hear that the Digital Downloads app has been great for you! We really appreciate you taking the time to share your feedback with us here. -Victor, Shopify Support
Is this app perfect? No, but for what you are getting from a free app it is amazing. I wish it had more options like letting my customers download all their files in their order at once instead of individually. Would be nice if you can add multiple files for listing besides needing it to be in a zipped folder.
Hi, Created to Sew. Thanks so much for taking time to leave this review and also leave a great suggestion for future improvement. I will be sure to pass this onto our dev team. -Ivy, Shopify Support
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I use this app once a week to send my email subscribers a free download. Just simply add the item as a product, then upload the file using the app. Customers can add the item to their cart from your catalog, enter their email address and it pops up as a download as soon as they check out and also sends it to them in an email! Super easy!
Hi. it's a really nice app. what Maximum upload file size for a single product and all the products?
Glad to hear you're enjoying the app so far! The maximum upload file size is 5GB. There is no total maximum. Hope that helps! - Brie, Shopify Support
UPDATE: The update in October 2022 is a visual mess, if I'm being honest. There's so much information presented for individual files now, that it's almost overwhelming scrolling through everything. It's especially bad if you have more than one file attached to a listing (i.e., variations); you can barely tell where info on one file ends and the next file starts. The previous version was super simple, and I honestly prefer the old streamlined look. ORIGINAL REVIEW: It does what it's supposed to do and so far has worked flawlessly for my shop. I am grateful it's free and am extremely grateful the storage is unlimited. I do wish there was an option for downloads to be available within the customer's order history page, and/or to be able to turn off the auto-generated email this app kicks out. (Shopify sends the regular order confirmation email, with a link to the download page, then this app sends a second email with a link to the files. Together, they're redundant, and the customer gets 2 emails with every order placed. This app's email is so plain and generic that it's almost embarrassing. I wish I could opt in or out.) Overall, this app is the only reason I'm able to sell on Shopify and branch off from Etsy, so I'm very, very happy with it! Thank you, developers!
Ive been using this app since the beginning of my shopify store and couldnt operate without it. Ive had very few issues in the past years and recommend for anyone selling PDFs or other digital content.
Really nice app that I had problems with, at first, but support was first rate and to my rescue! (it was my fault). Have been using for quite a while and would recommend!
Installed and so far so good. But you apparently have to delete the "download" file before you remove the associated product...
It has worked well for me so far. I have about 50 digital products (I sell watercolor clipart packs) and so far I have had no issues. I've had this app for about 6 months so far and so far so good. Thank you!
We just use it for free e-books (downloads). Works great! Easy to implement and customers get what they want.
LOVE IT and easy to use (for me &) for my customers for free digital files and paid digital files. DEFINATELY worth having!
so fucking great! help so much! helps with automation so well and the limit of times someone can download the file? this is just perfect!
I've only started using this app. I'm very happy with it. Thanks. Jason Newland. https://jasonnewland.com/
Works as described - no complaints
So far so good! Functionality is exactly as described, and support has been prompt and helpful. :)
I've been using it for a couple of years now, it's basic but works well.
Almost all my clients write that they don't receive download link. It is written "delayed". So I had 2 bad reviews, because of it. Calling my website scam. And now I have to send manually the purchases to each customer. I suggest to use another application. I am looking for something reliable. Updated: Sorry. The problem was not in application. But in my payment settings. The link won't be sent until the payment is "captured". My mistake was to choose manual payment capture. If you put in auto mode, the link will be sent automatically.
Works for us! Thanks, Shopify!
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