Disputifier: Smart Chargebacks
Disputifier - Automated Chargeback Management & Prevention
Rating
4.6
feedback
46
chart
#85
All reviews
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Nov. 14, 2025
I had a very bad experience with this app. After months with no alerts and $0 charges, Disputifier suddenly billed me $799 without my consent, claiming that a price increase they emailed months ago automatically counted as approval. At no point did I accept or reactivate anything. Their support kept insisting that silence equals consent and refused to issue a refund, even though their service had been inactive for months. Be very careful with this app
Nov. 3, 2025
Highly recommend this. They save your relationship with processors and the owner Mark has been extremely helpful. One of the best apps you can use on the app store.
Oct. 28, 2025
This app is a must have and have helped us combat fraudulent chargebacks. Casey was very helpful and quick in the support chat.
Sept. 24, 2025
Disputifier is really great. Their support is really fast and very kind and responsive!!
Sept. 23, 2025
Highly recommend for anyone that is looking to mitigate payment holds on high volume shopify stores. Chris is an amazing customer support rep!
Sept. 22, 2025
Chris has been amazing to work with. Super responsive, clear, and helpful with every step of the setup. He explained everything in detail, answered my questions right away, and made the whole process much easier. I really appreciate the support — great experience overall!
Oct. 3, 2025
Five stars for Disputifier. Six stars for Mark. These guys are the real deal.
Thank you very much for the great review! We truly appreciate the feedback and are so glad you're using Disputifier!
Sept. 9, 2025
I really do like the app and alot of people are praising it for its quality. their customer service alright, there is one person that is very clean and serious for his job, "Chris" really helped me up setting disputifier up so it can handle all types of chargebacks making it quick and easy to setup... app is really recommended when you work with online payments!!!
Sept. 15, 2025
Terrible service. Customer support is very slow, and they're backend is very messy. Unfortunate
Sept. 7, 2025
Disputifier has been absolutely amazing to work with! They helped me configure the application step by step and really took the time to explain everything clearly. I’m extremely satisfied with their service – Chris responded almost instantly after my message, which is exactly what you want as an entrepreneur: being able to move fast. All in all, a top company that I can highly recommend!
May 2, 2025
Solid app that works well. They have great comms and are willing to help. This keeps the chargeback number very low too and is great for a high or low volume store while being cost effective.
April 24, 2025
Good app and excellent customer service. An error had occurred in the app settings, customer service helped me with this perfectly and fixed it for me nicely, the app itself works very well for preventing chargebacks and keeping your dispute rate low, they are definitely the best out there Thanks for the great service Disputifier!
April 24, 2025
Since partnering with Disputifier, our chargeback management has gone from a stressful time-sink to a seamless, automated process. One of the standout features for us has been the Chargeback Alerts — these alerts have helped us proactively resolve disputes, before they even escalate into full chargebacks. The result? We’ve saved both time and thousands of dollars in revenue that would’ve otherwise been lost. What truly sets Disputifier apart is their automated chargeback responses. Not only is the system easy to integrate, but it also crafts and submits well-structured, data-driven responses that have significantly improved our win ratio. In fact, our success rate has increased more than we expected. It's like having an expert team handling disputes 24/7, without lifting a finger. Another huge plus: accuracy. The system knows which evidence to pull and when to act. No more missed deadlines, no more manual back-and-forth, no more guesswork. Just clean, reliable results.
April 16, 2025
To be honest, it's technical to set it up. But I'm 100% sure these guys know what they are doing and they want YOU to get the best possible performance and customer experience possible. I love the shipping notifications that tracks every dispute and informs customers automatically. I think this app is undervalued. The features are insane and they do work. I think the UI/UX can be improved a little more. But the service is INSANE. A few meetings with Chris and his 14+ years experience in ecom and everything was set up and running in 30 min. There are alternatives, but they fancy a beautiful UI/UX, I bet their performance is worse than Disputifier. Install this app, ask Chris to do a setup and you are good to go.