All reviews

Rating Breakdown

  • 5
    71% (215 ratings)
  • 4
    9% (27 ratings)
  • 3
    7% (21 ratings)
  • 2
    3% (9 ratings)
  • 1
    10% (29 ratings)
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5 / 5 Share

June 17, 2020

The product tastes amazing and the packaging looks great too! I love the fast shipping and the variety of coffees. $25 a month is a fair price for such a nice service. My only wish is that we move towards more environmentally friendly packaging.

Using app

28 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 16, 2020

This is the PERFECT app for those interested in selling coffee. The coffee is sent from the USA, shipped internationally, and FAST. My customers enjoy how fast it gets to them. The customer support is also phenomenal. A customer accidentally input the wrong address and they were quick to correct the address before shipping. This is amazing. I truly enjoy my service using this app. I recommend it to everyone.

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 5, 2020

Hello, my name is Solomon, owner of Kaldigoatscoffee online coffee store. Thanks to this i am able to own my own online coffee store. Excellent App for having your own private label coffee store. Solomon M www.kaldigoatscoffee.com

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the review!

1 / 5 Share

Sept. 17, 2021

I had an order canceled because Dripshipper refuses to honor my card on file. But they still managed to bill me for the month with the same card they applied a “Do not honor” code to. When I reached out to get assistance they kept telling me to ask the bank and when the bank told me there is nothing wrong with my card I wrote to a rep and Dan got NO RESPONSE but received an email about prices going up. I asked for someone to help me or give me a refund and no response. This was my first app and in the beginning they were very good but I need a vendor who will be honest responsive and not try to get over on me when I’ve been paying every month regardless whether or not I made a sale. This is bad business.

Using app

Over 1 year

Total reviews

1

Average rating

1.0

Developer Reply

Woohoo! Glad to be working together :)

4 / 5 Share

May 31, 2020

Pro's. This app has given me the opportunity to find a great niche with US based products. The free shipping is a life saver. It has given me the ability to build a brand with very little overhead. The coffee is delicious. Con's: The free labels. (a critique more than a complaint). I am appreciative of them, but it seems like the generic design could pop a little more. Starting out, the labeling system is a catch 22. Designing your own labels really increases overhead when you aren't making enough sales to justify the cost of custom labels. The Temecula Roaster does a really good job with the generic label print outs. The Old Chicago Roaster labels are often smeared when delivered and lack quality. The coffee from both organizations is great, which is why I utilize both roasters.

Using app

Almost 2 years

Total reviews

1

Average rating

4.0

Developer Reply

**UPDATE** Old Chicago Coffee Co. switched to a new label that is the same size... but satin, glossy and weatherproof. This will prevent the smearing mentioned in the review and look much higher quality. The old labels were more like matte paper and are no longer used. All shipments now have this new label from Old Chicago Coffee Co. Thank you for the feedback. I want to make sure we work hard to turn those 4 stars into 5. I am going to see what we can do! I'm open to adjusting our templates. Please send a message to us and ask for Danny. If you had a good example for the free label templates, perhaps we can review it and see if we can get that to replace a current design. We have design resources if you have a look-alike you're interested in.

3 / 5 Share

June 3, 2020

The app is getting 3 stars from me because of the ease of loading it to the store. Just a few clicks and the products are there. I like the fact you can add your own logo. That part was the big seller for me. The problem is that there is no ability to cancel orders. In less than 1 week I've made about $175 in sales. Because of Shopify ignores their own security features, I've had to refund all but $50 of it. I've spent about that much on advertising. I don't know if Dripshipper processed those orders or not. I emailed them explaining what's going on. So if they aren't cancelled, I'm going to be paying for coffee for whoever getting free coffee.

Using app

10 days

Total reviews

1

Average rating

3.0

Developer Reply

I'm sorry to hear about that. Perhaps we need to add a feature that allows you to turn off the auto-pay feature and have you do it manually so you have more control over the process. We have a cancellations window after an order is paid for that we use to allow merchants to cancel an order by reaching out to our customer service.

3 / 5 Share

Feb. 8, 2021

So far I like the App and the orders have shipped out quick. Coffee is great quality. But, I haven't gotten tracking info for/to my customers. I can't find in the app where to verify the settings , and their customer service closes at 4pm. I don't see an email help or contact info. Why can't I send an email for help? If I can, put it in the app where I can see it. Only a chat box that closes at 4pm. Or for an extra fee, I can have extra support. Wow :(

Using app

About 1 year

Total reviews

4

Average rating

4.5

Developer Reply

Great! :) Thanks for your review!

5 / 5 Share

May 22, 2020

The app made it very easy to add coffee and blends to our store. Being able to order samples is a good feature as well.

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review. We also have sample packs available for resale now!

5 / 5 Share

May 22, 2020

I am very satisfied with this app they have great customer service only 2 request I have, 1: description on the back of bag and 2: be able to choose what bag sizes to import. Other then that greatest app

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the feedback! We can look into the description on the back. And although we automatically import every size, you can manually delete any size you don't want to offer to your customers and everything will still work.

5 / 5 Share

May 21, 2020

I have not had my first order but the coffee origins available are super good and the description are very well done. Cheaper than a custom coffee brand.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

May 12, 2020

This app is amazing, the shipping is super fast. I've used it for about a month now and finally got my first sale! Dripshipper saved me hundreds of dollars probably even thousands in inventory(By not having to buy my own product and packaging). If you're just starting out with your coffee business I would recommend using Dripshipper.

Using app

About 2 months

Total reviews

1

Average rating

5.0

4 / 5 Share

May 12, 2020

I used this app to startup my online coffee business, def would be tough for anyone to make money using this service though as you must pay $10.77 and hope to sell 12oz of coffee for $15 -$17. And a pound for $15+ which you'll be lucky to sell for anything above $18. In my opinion they provide great service and great to help you get started, but not feasible for long term businesses. Plus $25 monthly fee on top of paying 75% of your profits to them. Look elsewhere before getting started and compare prices. Overall im happy with my experiences so far but the prices are just way to high.

Using app

30 days

Total reviews

5

Average rating

3.8

5 / 5 Share

May 11, 2020

Im atill working out the details but very excited. I hope the site is back up and working properly soon before my trial is up.

Using app

11 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 7, 2020

I love this app. It is easy to set up and add products. Customer service is great and reply fast. I recommend this app if you are in drop shipping business. Instead of searching around for wholesale coffees to add to your store, this app will do that for you.

Using app

Over 3 years

Total reviews

2

Average rating

5.0

4 / 5 Share

May 6, 2020

Easy to set up and get started. Friendly customer support. I ordered samples and they came just as described. The only issue I have (which is why the 4-star rating was given) is that there is no way to have your store name appear on customer bank statements. If I go to "Rimfire Coffee" and buy something, my bank statement should show "Rimfire Coffee", not "Old Chicago Coffee". This is a monumental hurdle in building customer trust. None of my other product suppliers (Spocket, etc.) have this issue - all charges show "Rimfire Coffee" regardless of the vendor. If they can fix this, I will edit this to five stars as this is the only issue/concern I have.

Using app

About 2 months

Total reviews

2

Average rating

4.5

Developer Reply

Hi there! Thanks for the review. You can change your store settings to show your name on a customer bank statement. Our charge to your account for the cost of goods sold will show the supplier name, but not on your customer bank statement. Only on your bank statement for the cost of goods sold. What your customer sees on their bank statement is based on your Shopify store settings, so we don't control that.

1 / 5 Share

April 30, 2020

You cant compete with establish Coffee Roasters. Their price are the same as yours but their product presentation is far superior. That is because you cannot customized your packaging without spending big. The free packaging does not look good i guarantee you that. Customer Support is not the worst but it does not feel they want you to succeed in this business. In conclusion if your not willing to spend money in this business, just stay away.. you will not succeed.

Using app

27 days

Total reviews

1

Average rating

1.0

Developer Reply

Thank you for your review. We always recommend to our merchants to compete on quality, not on price. Our coffee beats the large companies through quality. Our beans are higher grade, and they are roasted the same day we ship. So our beans are always fresh roasted, unlike any of the other big companies selling coffee on shelves.

5 / 5 Share

April 28, 2020

I’ve been selling private label for the last two years and this app is well worth it. A few things you should know. First is yes you will make less money per bag of coffee than you would if you bought private label from a roaster and then listed in online and then sold it. However with the variety of coffee that they have you would spend thousands on stocking your business as opposed to $25 a month with dripshipper. Second if you don’t sell your inventory within one month you’re not selling fresh roasted coffee, you’re selling old supermarket coffee and would likely have to throw out the “unfresh” coffee. With dripshipper it is fresh every single order. So take the waste you dont have with them and no minimum orders you likely end up making more money with dripshipper. My only issue is converting my old customers to buying online! Which I’m doing slowly and hopefully surely!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your kind review!

5 / 5 Share

May 26, 2020

Saludos. Recomiendo esta app han sido bien responsable en los envios de los cafés a mis clientes. ..

Using app

4 months

Total reviews

3

Average rating

5.0

Developer Reply

¡Hola! Puede enviarnos un correo electrónico a [email protected]

3 / 5 Share

March 29, 2020

Cant install the app..... why ? The page you were looking for doesn't exist. You may have mistyped the address or the page may have moved.

Using app

Over 1 year

Total reviews

1

Average rating

3.0

Developer Reply

Hi there! If you contact our customer support, I’d be more than happy to help you :)

5 / 5 Share

April 5, 2020

Been using this app for little over a month now. Was pleasantly surprised with how quickly they process and ship my orders--this is important to build a brand with customers. I also ordered the sample packs and was once again surprised at the quality of the product. I actually had an avid coffee drinker inform me that this was the first coffee they have drank without adding a creamer. Now if they would just reduce the monthly fee--hahah. I highly recommend this app to anyone wanting to jump into the coffee business--it is definitely a good starting point!

Using app

2 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the review!