Dripshipper: Coffee & Tea
Dropship private label coffee and tea with your branding.
Rating
4.4
feedback
308
chart
#1,813
All reviews
Rating Breakdown
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July 8, 2020
This has been An amazing venture from the start. From sign up and design to actual orders rolling in, I feel like I’m in total control of my new Coffee Business.
July 5, 2020
Dripshipper is quick, easy and does everything for you from beginning to end. Couldn't ask for better service.
July 2, 2020
I’ve been using this app for a few months now and I Love it. It’s easy to setup and use. Great products. It would be nice though if they would send the tracking information to the customers. The support is great if you ever need help they are there. Still I love it and yes I would recommend this app to anyone who wants a Coffee store.
June 30, 2020
As a new online coffee and tea shop, Dripshipper has been a wonderful experience and my customers are happy. Thank you, The Perfekt Perk
July 8, 2020
Update-7/72020 Customer service is not that great. I hate that you cannot speak to anyone on the phone. They need to make this available as well. An agent & I were going back and forth for more than 3 days. We could have got this resolved if the customer service responded spot on. There were 3 things I noticed in this past month. 1. Shipping time is too long 2. Labels are handwritten & messy looking 3. Sometimes your customers may receive another brands coffee. 1. Shipping started out great but, then it became longer than the 3-5 days. It took one of my customers at least two weeks just to receive their shipment. She ordered on 6/20 & she still has not received her order. It is now 7/7/2020. Also, my daughter ordered some coffee & I ordered the next day, we live at the same address but, my shipment came before hers. Her order was fulfilled after mine. Orders should be processed in order they were received. 2. My labels have been typically color labels but, one of my shipments I received a black & white label that was handwritten & looked like it was the last label out of the printer. That is not good business at all. I had no idea there were handwritten labels anywhere. 3. Production screwed up & one of my customers received another company’s shipment. I am glad it was not a total stranger that received this package. What if they would have posted this on their social media? I hope my customer receives the items they ordered in a more faster shipping time. He ordered on 6/16 & it was delivered on 6/26. I do not see a new order in my store at all. So far everything runs smoothly. I like the quick shipping & the automated fulfillment. I wish you sold more than coffee.
June 29, 2020
The greatest thing is they ship fast in this COVID-19 era. I have enjoyed working with them and look forward to doing more business with them. I do have one request-any chance we could get Kenya AA coffee, or chocolate covered espresso beans? Keep up the great work! Thank you.
June 30, 2020
Will not let me put my payment info in so orders will not be filled. A lot of the prices were not listed on the coffees. Dropping to one star. No progress with getting there payment center working.
June 17, 2020
The product tastes amazing and the packaging looks great too! I love the fast shipping and the variety of coffees. $25 a month is a fair price for such a nice service. My only wish is that we move towards more environmentally friendly packaging.
June 16, 2020
This is the PERFECT app for those interested in selling coffee. The coffee is sent from the USA, shipped internationally, and FAST. My customers enjoy how fast it gets to them. The customer support is also phenomenal. A customer accidentally input the wrong address and they were quick to correct the address before shipping. This is amazing. I truly enjoy my service using this app. I recommend it to everyone.
June 5, 2020
Hello, my name is Solomon, owner of Kaldigoatscoffee online coffee store. Thanks to this i am able to own my own online coffee store. Excellent App for having your own private label coffee store. Solomon M www.kaldigoatscoffee.com
Thank you for the review!
Sept. 17, 2021
I had an order canceled because Dripshipper refuses to honor my card on file. But they still managed to bill me for the month with the same card they applied a “Do not honor” code to. When I reached out to get assistance they kept telling me to ask the bank and when the bank told me there is nothing wrong with my card I wrote to a rep and Dan got NO RESPONSE but received an email about prices going up. I asked for someone to help me or give me a refund and no response. This was my first app and in the beginning they were very good but I need a vendor who will be honest responsive and not try to get over on me when I’ve been paying every month regardless whether or not I made a sale. This is bad business.
Woohoo! Glad to be working together :)
May 31, 2020
Pro's. This app has given me the opportunity to find a great niche with US based products. The free shipping is a life saver. It has given me the ability to build a brand with very little overhead. The coffee is delicious. Con's: The free labels. (a critique more than a complaint). I am appreciative of them, but it seems like the generic design could pop a little more. Starting out, the labeling system is a catch 22. Designing your own labels really increases overhead when you aren't making enough sales to justify the cost of custom labels. The Temecula Roaster does a really good job with the generic label print outs. The Old Chicago Roaster labels are often smeared when delivered and lack quality. The coffee from both organizations is great, which is why I utilize both roasters.
**UPDATE** Old Chicago Coffee Co. switched to a new label that is the same size... but satin, glossy and weatherproof. This will prevent the smearing mentioned in the review and look much higher quality. The old labels were more like matte paper and are no longer used. All shipments now have this new label from Old Chicago Coffee Co. Thank you for the feedback. I want to make sure we work hard to turn those 4 stars into 5. I am going to see what we can do! I'm open to adjusting our templates. Please send a message to us and ask for Danny. If you had a good example for the free label templates, perhaps we can review it and see if we can get that to replace a current design. We have design resources if you have a look-alike you're interested in.
June 3, 2020
The app is getting 3 stars from me because of the ease of loading it to the store. Just a few clicks and the products are there. I like the fact you can add your own logo. That part was the big seller for me. The problem is that there is no ability to cancel orders. In less than 1 week I've made about $175 in sales. Because of Shopify ignores their own security features, I've had to refund all but $50 of it. I've spent about that much on advertising. I don't know if Dripshipper processed those orders or not. I emailed them explaining what's going on. So if they aren't cancelled, I'm going to be paying for coffee for whoever getting free coffee.
I'm sorry to hear about that. Perhaps we need to add a feature that allows you to turn off the auto-pay feature and have you do it manually so you have more control over the process. We have a cancellations window after an order is paid for that we use to allow merchants to cancel an order by reaching out to our customer service.
Feb. 8, 2021
So far I like the App and the orders have shipped out quick. Coffee is great quality. But, I haven't gotten tracking info for/to my customers. I can't find in the app where to verify the settings , and their customer service closes at 4pm. I don't see an email help or contact info. Why can't I send an email for help? If I can, put it in the app where I can see it. Only a chat box that closes at 4pm. Or for an extra fee, I can have extra support. Wow :(
Great! :) Thanks for your review!
May 22, 2020
The app made it very easy to add coffee and blends to our store. Being able to order samples is a good feature as well.
Thank you for your review. We also have sample packs available for resale now!
May 22, 2020
I am very satisfied with this app they have great customer service only 2 request I have, 1: description on the back of bag and 2: be able to choose what bag sizes to import. Other then that greatest app
Thanks for the feedback! We can look into the description on the back. And although we automatically import every size, you can manually delete any size you don't want to offer to your customers and everything will still work.
May 21, 2020
I have not had my first order but the coffee origins available are super good and the description are very well done. Cheaper than a custom coffee brand.
May 12, 2020
This app is amazing, the shipping is super fast. I've used it for about a month now and finally got my first sale! Dripshipper saved me hundreds of dollars probably even thousands in inventory(By not having to buy my own product and packaging). If you're just starting out with your coffee business I would recommend using Dripshipper.
May 12, 2020
I used this app to startup my online coffee business, def would be tough for anyone to make money using this service though as you must pay $10.77 and hope to sell 12oz of coffee for $15 -$17. And a pound for $15+ which you'll be lucky to sell for anything above $18. In my opinion they provide great service and great to help you get started, but not feasible for long term businesses. Plus $25 monthly fee on top of paying 75% of your profits to them. Look elsewhere before getting started and compare prices. Overall im happy with my experiences so far but the prices are just way to high.