All reviews

Rating Breakdown

  • 5
    71% (215 ratings)
  • 4
    9% (27 ratings)
  • 3
    7% (21 ratings)
  • 2
    3% (9 ratings)
  • 1
    10% (29 ratings)
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5 / 5 Share

Aug. 10, 2020

It's really simple app with good features for business. Everything in a right place and you can adjust whatever you want.

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 6, 2020

Very responsive and helpful, app is easy as can be to use, and can't recommend them enough if you'd like to dropship coffee.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 5, 2020

If you want to sell coffee on Shopify, this is the app to use. It's easy to use, mostly user friendly. The team is quick to respond and very helpful.

Using app

11 months

Total reviews

5

Average rating

5.0

3 / 5 Share

Aug. 5, 2020

So far so good but having issues uploading a logo . Coffee is great and very fresh I’m told however my shipment of samples was lost by the post So I still don’t know lol

Using app

Almost 3 years

Total reviews

2

Average rating

4.0

5 / 5 Share

Aug. 3, 2020

Support is fantastic, the products are great! The integration was seamless! I am glad to be working with Dripshipper!

Using app

8 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 31, 2020

Best partners ever! It's so easy, they take care of everything no need for inventory. I love them and you are missing out if you don't give them a try!

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 28, 2020

Daniel is an angel! I can't begin to explain how helpful he was. I was having issues with my website that was created for me by a third-party company. I had been speaking with them for days on how to fix the error, to no avail. Then, I suddenly stopped getting contact from the company. I decided to go onto my app and see if I could possibly get in contact with my dropshipper, Dripshipper (such a clever name). I started speaking with one of the other wonderful ladies at your company and expressed my frustration with the whole process. She was so eager to help that she sent my concern over to Daniel. To be honest, I was afraid that I still wouldn't get to the bottom of what was happening with my site. Within speaking with Daniel for only a few minutes, he quickly fixed the problem, just like that. I have been looking for help for days and he solved it immediately. My mind was boggled. He was so helpful and answered the trillion other questions that I had. He never seemed impatient, annoyed, or rushed. He took his time and explained everything to me. I am so happy to be able to work with him. I wish I could write 10 more reviews. All this to say that my site is now up and working. Yay! If you are looking for a great company to assist you in selling coffee, look no further than Dripshipper! Thanks a million, Dan!

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 23, 2020

Really love this app. We are new and already getting good reviews on the 12 pack single serve capsules. We've also got multiple requests for a 12 Pack Variety or Flavored Single Serve capsules would be an immediate best seller.

Using app

6 days

Total reviews

1

Average rating

5.0

4 / 5 Share

July 22, 2020

This app is pretty easy to use once you figure it out. There could be more step-by-step instructions on how to navigate but overall I am extremely pleased with the products. So far I have thoroughly enjoyed the blends that I have tried.

Using app

18 days

Total reviews

2

Average rating

4.5

5 / 5 Share

July 19, 2020

Great app. Easy setup and upload products. I'll come back later to update my review when I start getting sales

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 19, 2020

I am still in the process of finishing the shop with Dripshipper. So far, everything went great. Uploading logo's for labels is easy, adding products to the shop is very easy. However, I am still 'fighting' with the settings for shipping. I am not based in the US, so I need to change the 'origin' or activate a third party. The communication with Dripshipper is a little 'slow'..... and I hope we can work this out soon. I am also curious if it will be possible to add other products, (from dropshippers) to the shop. That is the final step of this project. So far, I am exited about the App and partnership with the Roasting Comp. I am very positive and can't wait with starting the promotions and .....selling!!

Using app

6 months

Total reviews

3

Average rating

5.0

1 / 5 Share

July 18, 2020

Simple setup, TERRIBLE support. They seem to only offer chat support - there's no way to contact an actual human. So now, my best customer is stuck without the coffee they ordered A WEEK ago and I will likely lose them as a customer. This app is close to worthless...

Using app

5 months

Total reviews

1

Average rating

1.0

Developer Reply

Thank you for your review. The issue you are having is because the order was not paid for until 7/16, so that is why it hasn't shipped yet. All our orders ship within 3-5 business days from when the order has been paid for. We don't start processing shipments until cost of goods sold have been paid for. We have full-time reps available, but are typically only open during regular business hours of 9am-5pm M-F EST. Which is why we did not respond to you last night. We will put in a request with production to expedite your order to hopefully help.

5 / 5 Share

July 12, 2020

This is a great idea, It nicely adds a simple niche to my store that attracts additional sales. And its order processing is easy

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

July 8, 2020

This has been An amazing venture from the start. From sign up and design to actual orders rolling in, I feel like I’m in total control of my new Coffee Business.

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 5, 2020

Dripshipper is quick, easy and does everything for you from beginning to end. Couldn't ask for better service.

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 2, 2020

I’ve been using this app for a few months now and I Love it. It’s easy to setup and use. Great products. It would be nice though if they would send the tracking information to the customers. The support is great if you ever need help they are there. Still I love it and yes I would recommend this app to anyone who wants a Coffee store.

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 30, 2020

As a new online coffee and tea shop, Dripshipper has been a wonderful experience and my customers are happy. Thank you, The Perfekt Perk

Using app

8 months

Total reviews

1

Average rating

5.0

2 / 5 Share

July 8, 2020

Update-7/72020 Customer service is not that great. I hate that you cannot speak to anyone on the phone. They need to make this available as well. An agent & I were going back and forth for more than 3 days. We could have got this resolved if the customer service responded spot on. There were 3 things I noticed in this past month. 1. Shipping time is too long 2. Labels are handwritten & messy looking 3. Sometimes your customers may receive another brands coffee. 1. Shipping started out great but, then it became longer than the 3-5 days. It took one of my customers at least two weeks just to receive their shipment. She ordered on 6/20 & she still has not received her order. It is now 7/7/2020. Also, my daughter ordered some coffee & I ordered the next day, we live at the same address but, my shipment came before hers. Her order was fulfilled after mine. Orders should be processed in order they were received. 2. My labels have been typically color labels but, one of my shipments I received a black & white label that was handwritten & looked like it was the last label out of the printer. That is not good business at all. I had no idea there were handwritten labels anywhere. 3. Production screwed up & one of my customers received another company’s shipment. I am glad it was not a total stranger that received this package. What if they would have posted this on their social media? I hope my customer receives the items they ordered in a more faster shipping time. He ordered on 6/16 & it was delivered on 6/26. I do not see a new order in my store at all. So far everything runs smoothly. I like the quick shipping & the automated fulfillment. I wish you sold more than coffee.

Using app

Almost 2 years

Total reviews

1

Average rating

2.0

5 / 5 Share

June 29, 2020

The greatest thing is they ship fast in this COVID-19 era. I have enjoyed working with them and look forward to doing more business with them. I do have one request-any chance we could get Kenya AA coffee, or chocolate covered espresso beans? Keep up the great work! Thank you.

Using app

Over 3 years

Total reviews

1

Average rating

5.0

1 / 5 Share

June 30, 2020

Will not let me put my payment info in so orders will not be filled. A lot of the prices were not listed on the coffees. Dropping to one star. No progress with getting there payment center working.

Using app

13 days

Total reviews

1

Average rating

1.0