Dripshipper: Coffee & Tea

Feb. 19, 2021

love the coffee. My customers like the variety. Easy company to work with. Love the custom labels. No complaints so far. Do wish it was a faster ship. I understand that the coffee is as fresh as it can be.

Feb. 16, 2021

Was having an issue on my store, but quickly realized that I was using the older app. I also made an unintentional edit while updating on of the SKU which was presenting a problem to orders. However, customer support identified the issue to get our store back up and running in no-time flat. Great service!

Feb. 12, 2021

I just started to use this Dripshipper App & I'm hoping it will help me boost my sales. I have already had 4 orders for Coffee and I'm just hoping for a great product and is shipped in a timely manner. I'm looking for great thing's from the Dripshipper App.

Feb. 5, 2021

Great app, opportunity to have a good coffee business and the shipping times are fantastic. I love using this app and can't wait to see the upcoming additions. Thanks Dripshipper. John - Philadelphia

Feb. 3, 2021

Honestly without Danny help I never could do this. My store has'nt sold much but I see the potential. I chose the turnkey system. Be careful when you start and make sure things are correct before you go facebook and google

Nov. 7, 2022

I truly like this app. Every question I asked was answered. My logos turned out great. I am very satisfied with Dripshipper. I have recommended Dripshipper to all my friends. The customer support from Dripshipper is truly amazing. I have never had an issue with this group. -Rogers Guild Global

Feb. 13, 2021

I am very excited to start my online store with Dripshipper, the app works well and the whole idea looks good. I had some issues while receiving my samples but the delays were mostly because of customs and the team got in touch with me to provide support.

Jan. 16, 2021

I used this app to fulfil customers orders. It is very helpful for me to submit and fulfil their requirements in no time.

Dec. 31, 2020

The app is Ok. They product selection is good. DON"T DO BUSINESS WITH THEM, BEWARE. One customers package got lost by USPS. When I contacted the app support, the owner Danny said that they cannot issue a refund or a replacement product because their orders are FOB origin. I have worked with other suppliers who never had that problem. Seems to me, that this supplier is quick to take your money but is not there to support you when your customer requests a refund/replacement due to a lost package. I do realize that the lost package is not the supplier fault, but as a good business practice and in efforts of customer retention, you'd think they would work with you. Especially that they charge a subscription fee Not in this case. BEWARE!

Dec. 14, 2020

Very interesting App, especially for the sale of a personalized coffee; the product, tried on several occasions, is of high quality and has a wide choice. The documentary material of the product sold should certainly be improved, in order to offer customers more detail. In particular, there is no useful documentation for some new proposed cafes or poor descriptions...a little bit. In any case recommended company because it allows you to create your own personalized brand...perhaps more freedom in the choice of labels would not hurt.

Nov. 16, 2020

Support was not the most helpful but Daniel, app owner, was very prompt to respond and friendly. I had uploaded 2 logos and both were added to my store for purchase. I did a test purchase myself and only receive 1 of the 2 images and was concerned why (since I had a few other orders come through). Turns out this label needs to be a custom product. I've ordered my own coffee through this process and I do like the product quality and turn around time.

Oct. 16, 2020

very happy so far great communication with very attentive staff, app is very easy to use, nice variety of product.

Oct. 10, 2020

When tagging a pic on Facebook to promote Halloween coffee mugs and Pumpkin Spice, it turns out Facebook algorithms think the coffee is out of stock. It isn't. Pumpkin Spice out of stock in October makes no sense, FB. Dripshipper was on it right away because like me, they get that customer service is paramount. People over algorithms!

Oct. 6, 2020

Honestly pretty easy app that works easy and does what it says it does. The pricing is a bit steep especially since you have to pay the monthly fee too but if its just extra sales for your store how can you really complain. I ordered a bag to checkout the quality and the coffee was good and the packaging actually was amazing looking.

Oct. 5, 2020

great finding somewhere to buy my products and custom made my labels to authenticate my business.. still new to the industry and they madre it very easy for me.

Sept. 28, 2020

My customer complained that they received two different types of bags one color printed label and one black and white hand written label In her order. I’m embarrassed, how is this for brand consistency?

Sept. 28, 2020

I will give 0 for UX design. When creating custom labels you have to select each option and wait it loads before selecting the next option. I made my choices and then product details are completely different! I wrote to "customer support" it's been a week and no answer yet, there is no customer support.... everywhere you read in FAQ sections states "bottom right corner" for live chat.... there is no chat bubble anywhere!!!! I'm just starting with this service and my expectations where far far away from reality. My order says "Queued for production..." no more. There is no information anywhere about many things. You can't add different grinds to the same custom product when using custom labels, you should be able to make groups and then upload them to shopify. I seen pictures of the product and the ones you supply for marketing purposes and are not the same! there is no place to read product specifications before adding custom labels... there is a section "now our products" where nicaraguan coffee si supose to be medium roast and then you add custom label and product details says "LIGHT ROAST".... thats really bad for business!!!!!!!!!!!!!

Sept. 23, 2020

First time user. Placed a test order and was wondering if you ship directly the consumer or to the shopify-distributer for them to ship?

Sept. 9, 2020

If your trying to build a brand steer clear of this app. The packaging options are pretty much limited to a custom label. This is the only coffee app I've been able to find on Shopify. Your better off doing some research and finding a company that will partner with you to provide a much better package. First impression are everything. A generic bag with a Custom label slapped on it is not worth lowering your brands perceived value.

Sept. 9, 2020

i cant find the customer service button. do you have the product price list? How can i approach customer service?