Dripshipper: Coffee & Tea

May 7, 2020

I love this app. It is easy to set up and add products. Customer service is great and reply fast. I recommend this app if you are in drop shipping business. Instead of searching around for wholesale coffees to add to your store, this app will do that for you.

May 6, 2020

Easy to set up and get started. Friendly customer support. I ordered samples and they came just as described. The only issue I have (which is why the 4-star rating was given) is that there is no way to have your store name appear on customer bank statements. If I go to "Rimfire Coffee" and buy something, my bank statement should show "Rimfire Coffee", not "Old Chicago Coffee". This is a monumental hurdle in building customer trust. None of my other product suppliers (Spocket, etc.) have this issue - all charges show "Rimfire Coffee" regardless of the vendor. If they can fix this, I will edit this to five stars as this is the only issue/concern I have.

April 30, 2020

You cant compete with establish Coffee Roasters. Their price are the same as yours but their product presentation is far superior. That is because you cannot customized your packaging without spending big. The free packaging does not look good i guarantee you that. Customer Support is not the worst but it does not feel they want you to succeed in this business. In conclusion if your not willing to spend money in this business, just stay away.. you will not succeed.

April 28, 2020

I’ve been selling private label for the last two years and this app is well worth it. A few things you should know. First is yes you will make less money per bag of coffee than you would if you bought private label from a roaster and then listed in online and then sold it. However with the variety of coffee that they have you would spend thousands on stocking your business as opposed to $25 a month with dripshipper. Second if you don’t sell your inventory within one month you’re not selling fresh roasted coffee, you’re selling old supermarket coffee and would likely have to throw out the “unfresh” coffee. With dripshipper it is fresh every single order. So take the waste you dont have with them and no minimum orders you likely end up making more money with dripshipper. My only issue is converting my old customers to buying online! Which I’m doing slowly and hopefully surely!

May 26, 2020

Saludos. Recomiendo esta app han sido bien responsable en los envios de los cafés a mis clientes. ..

March 29, 2020

Cant install the app..... why ? The page you were looking for doesn't exist. You may have mistyped the address or the page may have moved.

April 5, 2020

Been using this app for little over a month now. Was pleasantly surprised with how quickly they process and ship my orders--this is important to build a brand with customers. I also ordered the sample packs and was once again surprised at the quality of the product. I actually had an avid coffee drinker inform me that this was the first coffee they have drank without adding a creamer. Now if they would just reduce the monthly fee--hahah. I highly recommend this app to anyone wanting to jump into the coffee business--it is definitely a good starting point!

March 14, 2020

Cant install the app..... why ? The page you were looking for doesn't exist. You may have mistyped the address or the page may have moved. If you are the application owner check the logs for more information.

March 3, 2020

Quick and painless to set up. Any questions i have regarding the product, company, policy, etc are quickly addressed and responded back. Do it!

Feb. 26, 2020

Awesome product and automation set-up. Great and responsive customer service. While they do have some improvements to make in their production of the product itself, it's hard to argue against the convenience and zero inventory it provides.

Feb. 13, 2020

Amazing support Great customer service.Answers your questions very fast.Reliable, fast service.Simply great.

Feb. 6, 2020

Dripshipper was my entry into the E-Commerce game. The products are great, have fast shipping and communication is strong. Any question I have are answered in a timely manner. I look forward to what year has to bring.

Sept. 29, 2021

I have to say that im satisfy with the app. The product is good and customer service was good. I believe they grew too much and now they dont even have time to meet and talk expansion of my company. I have been asking to meet for a week and they dont want to. This is disappointed. they are big now and dont pay attention to the ones that supported them at the beginning.

Jan. 25, 2020

I love coffee and I love selling it to my customers. I've tried other companies but this one is the best one I've found. They have so many different selections to pick from and they all taste amazing. If you're a coffee lover like me this is definitely the app to start your coffee business. I will be opening a little coffee shop soon and be buying my coffee from dripshipper. Just amazing!!

Jan. 23, 2020

Had big expectations for this app. Unfortunately, it has not lived up to it. I have had a few orders that shipped late. I can't justify the $25/ month for so so service. It would also be nice if they had samples for customers, though they tell me that is coming soon. The free labels suck in terms of design. It is boring and that is no way to build a brand. I have not tried the paid labels due to my experience so far. The coffee itself is great but there needs to be some fine tuning.

Jan. 14, 2020

Really easy to implement in a store but even more important is their support which is amazing. I got answers for all my questions and concerns super fast via email or the chat. I am really enjoying working with DripShippers. Recommended.

Dec. 8, 2019

With huge potential to be 5/5 and one of the dominating apps on the market. I have a lot of faith in this app and have been told there are some updates addressing my cons in the next few weeks. I'll update my review when and if this occurs. The most important required change is to improve the private label system. This is the main selling point of the app and it’s far from adequate. Pros: - 1 of the 2 employees (it seems there are 2 public employees who put their name to customer service/articles at least) offers great customer service with fast response times, adequate English and makes genuine attempts to answer the question. The other is horrible. Feels like a cheap outsourced agent being paid $1/hr. Fails to understand English, does not read your full message. Think Aliexpress service. - Once custom labels are integrated better, the current pricing is great. Currently, it's not fantastic, but wouldn't say it's awful either. - Easy to import products - A huge range of products - Shipping cost already included into all products at all weights to keep things simple - Dev offers multiple diff apps to dropship e.g. also does beard care, jewelry and pop apparel. This could mean the audience/$$$ potential is greater for the dev, meaning we may expect better updates with a greater financial incentive to the dev in the future. - SKUs seem uniform and clean Cons: - Free labels are ugly (though 2 of them out of 6 are passible though makes the entire business difficult and will increase your ad spending). Free labels also should have more options e.g. it shows 12oz on the package, but what if the customer changes the bag size to 1LB? What if they change their grind? If the photo isn’t changing, some customers (from my years of e-commerce experience over multiple stores) some customers feel their product isn’t correct. - Paid labels are super limited e.g. to add 1 single flavour of coffee, each variant needs both a separate label and a separate product page. If you want to offer a Caramel coffee, with aa 12oz, 1lb and 2lb option, that's 3 separate product pages. Impossible to add a drop down box like any normal website. - Uniform descriptions (most product descriptions are different from the rest, meaning the user has to re-write them all from scratch - Little info on each product, including if I check the 2 suppliers Dripshipping uses - Product weight isn't correct on import meaning shipping costs are incorrect. This requires user has to manually add them all (and guess at that given we know the product weight, but not the weight of the label, packaging etc.) - The pricing model is not well thought out. Usually it becomes cheaper when buying in bulk, but this is random. Sometimes it's cheaper per gram, and then sometimes it's more expensive as you go up the weights (in terms of the cost to us and the RRP). This needs to be thought out properly. - FAQs are all horribly written, needs to be re-written by the dev or outsourced to someone more competent (hell, I'll even do them in exchange for a discount on my app cost). More FAQs in general are required. - Product names are not uniform e.g. “12oz” and “1 LB” are not written in the same fashion. These tiny details show a lot of the work was rushed or written by someone with ESL. Requires more polish. - Advertises as able to ship globally, but we all know no one is paying internationally shipping rates on items like 12oz coffee. It costs $20-$30USD to ship anything outside of the U.S. No one will pay $50USD for a 12oz bag of coffee including shipping. This is a gimmick (though the shipping costs of course are of no fault of Dripshipping)

Dec. 6, 2019

Easy to use app, however my first order was to a UK customer and the shipping was 24 dollars........ Which wasn't clear on their website anywhere I ended up spending 13 dollars out of pocket to send this to my customer. When I contacted them regarding this their response was "We don't control the courier shipping cost" well..... in Drop Shipping the Shipping part.... is pretty important, bad customer service...ridiculous shipping charges. Would not recommend at all.

Nov. 26, 2019

I love it. Products are good, shipping is fast, and mostly, backend team is very supportive in all need.

Nov. 24, 2019

My store is better because of Dripshipper. The customer service I received was prompt, friendly and helpful. I look forward to the ways in which I'll be able to utilize Dripshipper and make my store rich with possibilities because of this app. Thank you!