All reviews

Rating Breakdown

  • 5
    71% (215 ratings)
  • 4
    9% (27 ratings)
  • 3
    7% (21 ratings)
  • 2
    3% (9 ratings)
  • 1
    10% (29 ratings)
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5 / 5 Share

Jan. 10, 2019

Though I've only been using this app for a month it functions well and, more importantly, the humans behind it are very helpful when I've had questions, and seem eager to help me grow my subscription business in support of the transitional ministries I manage here in central NC.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 9, 2019

I really like this app a lot as it's an easy entry into beginning your coffee empire. Customer support is great and the samples I've ordered taste great!

Using app

3 months

Total reviews

1

Average rating

5.0

4 / 5 Share

Jan. 5, 2019

Just opened my store this week and received my first order. Second order already in the system. Past several reviews are not good, hoping that is a very small percentage of business owners. I will keep watching...

Using app

Over 2 years

Total reviews

2

Average rating

3.0

1 / 5 Share

June 7, 2019

Well, they started off good - I've used it for 6 months, but don't count on the advertised "Ships Within 3 Days". The last few months it takes at least 10 days for them to process and then 3-4 days for the customer to receive. I've spent too much money promoting this bad service and am getting complaints. I'm looking for another coffee dropshipper. I don't even care if it's manual ordering - I'm at the computer or phone everyday anyway ON June 6th: On Thu, Jun 6, 2019 at 03:30 PM, "Customer service" wrote: I am sorry if you feel that we have wasted your year and money. Our production team is still trying hard to keep up with all the backed orders for several weeks of delay. DON'T EXPECT 3 DAY PROCESSING. ALSO, DON'T EXPECT THAT THE COFFEE YOU WASTE YOUR MONEY ADVERTISING WILL BE AROUND WHEN YOUR CLIENTS ORDER IT AND THEY WON'T TELL YOU UNTIL AFTERWARDS!!! "I hope this email finds you well. The order for XXX cannot be fulfilled due to unavailable coffee which are Cameroon and Burundi. "Uganda", "Burundi", "Honduras", "Rwanda", "Cameroon", "Bolivia", "Mexico" are discontinued at the moment until further notice. Kindly let us know which coffee should we substitute it with so we can process the order. Also, the main company is out of Timor, so They just might let you know they're out of that AFTER your customer orders it. This company has been a royal headache for a year and don't think for one second they care about you and how hard you've worked to promote THEIR business. There are other private label coffee companies out there. Don't be conned into thinking this one is turn-key ... It's NOT!

Using app

About 1 year

Total reviews

5

Average rating

2.4

Developer Reply

Thank you for your review. I also enjoyed our email discussion on how to better improve. It is true that 2 out of your 16 orders shipped after the 3 business day mark. We apologize for that and have put measures in place so it won't happen again.

5 / 5 Share

Nov. 29, 2018

I used this app to start up my coffee business, and I cant even explain how much Dripshipper has helped me with this. They are efficient and truly care about what you stand for. They are all about win win situations and truly stand out from any other drop shipping company I've ever dealt with. Add me on instagram at "iwantmore" if you need any advice!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 7, 2018

i love this app dude its the freaking best. coffee is great and the customer service rocks. by far the best app on the market

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 6, 2018

This is a great app and well worth the money. It produces great coffee with your brand label. The customer service is amazing. Super nice and very helpful. If you're looking to drop ship coffee products, this app is a must-have!

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 5, 2018

we are now a new company developing our brand with dripshipper and they have been really helpful in answering all of our questions in a timely friendly manner with outstanding information.

Using app

11 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 30, 2018

Great designs with a wide product choice. Integration has never been easier! Would definitely recommend to anyone looking to enter the coffee industry. Also, their responses to inquiries were rapid and useful.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 22, 2018

I just started using the app, so far they have been very helpful with the set up, I'm ready to start selling.

Using app

13 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 18, 2018

The app goes straight to do what you are expecting to do, sell single origin coffee. The customer service is good and fast. The information about the coffee you will offer is few regarding to taste, brewing recommended methods, etc. If you show more info about every type of coffee to the buyer, this one will trust you more to complete the checkout. I haven't opened my store yet cause I am still setting up, but until now the app looks pretty what I was looking for.

Using app

6 months

Total reviews

1

Average rating

5.0

3 / 5 Share

Oct. 11, 2018

The app is easy to use as a whole. If you use the custom labels there is a substantial wait time from when you are wanting to upload a label, to review, to print to launch. At this point I would assume the start to finish process would be about 14 days, exact time for the free trial, to actually test how this process works. I would like to see an inventory list when adding new products to sell to make sure you do not double down on roasts. I have yet to market this company simply because I am unsure how well this app works with Shopify and how quick everything ships. I believe it all comes back to the label process and the inefficiency there.

Using app

3 months

Total reviews

1

Average rating

3.0

5 / 5 Share

Oct. 9, 2018

I’m new, Joanna and Danny have answered all my questions, the coffees I’ve tasted have enchanted me.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 6, 2018

I really liked how fast the customer service was, within 2 hours of submitting a question a person had emailed me back to help me resolve my issue. Shipping to customers is fast. I think my favorite thing about this company is that they take a picture of your logo and put it on the shipping box-label. There are times that I wish there was a phone number to call, but then I could see people taking advantage of that also.

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 5, 2018

This app integrates really well and is super easy to use. The customer support is also very responsive.

Using app

About 1 year

Total reviews

1

Average rating

5.0

4 / 5 Share

Oct. 4, 2018

There's good and bad to this. The good is they take care of the shipping(free US), inventory and put your logo on their coffee. The bad, the cost! Unless you have a way to convince people to pay more for their coffee or sell these like hotcakes you can not stay above water financially. Speaking of staying above water..the competition in this market be warned is both SATURATED and TOUGH. People are starting their own coffee chains, some guys are already well established and even if you spend alot of money and effort into this people still may not buy vs them. If you have a GREAT plan and find a way around this, great! but..don't count on it. I myself wasted money on this venture infact I'm getting out of it now. That doesn't make the app bad and it's not all there fault but their cost complicated my business plan.

Using app

3 months

Total reviews

1

Average rating

4.0

5 / 5 Share

Sept. 29, 2018

I love the Dripshipper! Great customer service and really great coffee!! Would definitely recommend this dropshipper to others!

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 28, 2018

Great app with good coffee! The customer support is immediate and incredibly helpful while being very friendly.

Using app

4 months

Total reviews

1

Average rating

5.0

4 / 5 Share

Sept. 21, 2018

Firstly, the coffee is delicious. I have enjoyed it very much myself and have been forcing cups of it down my friends and colleagues throats. The aroma of a freshly roasted bean is glorious. Delivery is quick and the free shipping is fantastic. Integration with the app is seamless. I have a good website in www.aimhighcoffee.com that is working nicely with the Dripshipper app. Before I put more time in to marketing my only concern right now is the label. I have seen other peoples products popping up with the same free label including the company image we upload. My fear is that there will be an influx of online coffee retailers with the same looking label and people will become savvy to the fact that it is all coming from the same place and sales will not come. The other option available is to put money in to producing labels with them and or have a photographer they work with produce photos with your labels which could run in the thousands depending on how many coffees and number of photos you want to take. I spoke to Danny about this and he mentioned they are hoping to improve label services in the near future after I asked if it was possible to print directly on to the bags. My goal is to have a beautiful and professional bag that rivals the biggest names out there. All correspondence from the team has been extremely fast and professional. I am excited to be working with Dripshipper and am excited about what we can achieve together. Highly recommend you check it out!

Using app

Over 1 year

Total reviews

1

Average rating

4.0

5 / 5 Share

Sept. 14, 2018

I am new to this app, having just bought my online coffee store. So far it is working fabulously. I had questions, since I'm new to dropshipping, and they were immediately available to answer any questions I have. Thank you Joanna!

Using app

About 1 year

Total reviews

1

Average rating

5.0