All reviews

Rating Breakdown

  • 5
    71% (215 ratings)
  • 4
    9% (27 ratings)
  • 3
    7% (21 ratings)
  • 2
    3% (9 ratings)
  • 1
    10% (29 ratings)
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4 / 5 Share

Feb. 17, 2023

Simple process. Fast shipping. The coffee is a little pricey according to my friends and family. Not by much. Just a few bucks for profitability and market share. The marketing tools you have to look for should be a little easier to access. Other than that, so far so good. Oh, my first sale was packed and shipped within a day which was wonderful. (It was a friend of mine that purchased to help me out)

Using app

27 days

Total reviews

1

Average rating

4.0

5 / 5 Share

March 10, 2023

I needed an order of coffee for an important client with a short notice. Dripshipper came through for us! They do an excellent job in helping any way they can!

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 14, 2023

I've had a great experience with this app so far. Especially with the customer service being attentive to all of my many questions (thank you SO much Raheel, Haroon, and Wasif, seriously). I haven't been this excited about something in a while. Love this app! Thanks Dripshipper!!!

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 9, 2023

Customer service is great. Haroon has helped me on a handful of occasions and is incredibly prompt, descriptive and helpful!

Using app

8 months

Total reviews

1

Average rating

5.0

4 / 5 Share

Jan. 24, 2023

There has been importing issues recently but from what I understand, it's for optimization of the app which could only mean it's getting good. I hope they'll have more better features and finally have tea on their catalog. Great support too! I thank Raheel for answering my questions patiently. Thanks!

Using app

Almost 2 years

Total reviews

1

Average rating

4.0

Developer Reply

Thank you for your review! I'm sorry there has been an importing issue recently. If your issue hasn't been resolved, please reach out to our live chat inside the app, and we will get it resolved for you right away.

5 / 5 Share

Jan. 24, 2023

Dripshipper was wonderful with some questions and their customer service answered all our questions! Very, very helpful, all questions resolved immediately. Kudos to Haroon for helping us and making my day.

Using app

9 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the review! Glad Haroon was able to help you out! If there is anything else you could need, please feel to reach out to us via live chat inside the app.

1 / 5 Share

Jan. 23, 2023

Dont waste your money!! I paid 200$ for them to build me a website. The website contained 1 picture no differentiation between product images and lousy profit margin. Since you have created the site it has generated 0 sales 0.... I have advertised and have had more than 300 people visit my site with ads generating more than 5k views yet still no sales and the advertising costed me money... to be honest I could have made the website myself within 1 day, it took you guys about 12 hours after 5 days of waiting to receive the half made site and even after mentioning issues that I was not happy with for the money I spent on the site and what I received you shrugged it off with multiple emails and didn't change a thing. So I gave it a shot advertised it, fixed your website builders mistakes and still no sales even if I did generate a sale its nothing to be excited about there's a 4-5$ profit per sale no one is going to get rich off that or even support themselves also I'm not going to pay 30$ a month when I can't generate not one sale the site can't even generate enough revenue to pay for the monthly fee you charge, I'm not satisfied or happy at all big waste of money..

Using app

17 days

Total reviews

1

Average rating

1.0

Developer Reply

Thank you for your review. I'm sorry that your efforts didn't pan out as you expected. If you reach out to live chat and let them know that Dan Doughty told you to get ahold of me, I can chat with you and go over the store and see where any improvements may be needed. I'll also go to our page talking about our turnkey setup service we offer and make sure the demo site we have displayed there is clear so people know what they are purchasing before deciding to get our help with the turnkey setup. Thanks again for your feedback and I look forward to making Dripshipper better because of it.

1 / 5 Share

Jan. 19, 2023

I paid for a pre-built store, they said would be build in three (3) days. We are going on seven (8) days and they haven't even started the build. Did I mention they've already charged me the $199 for the store build? The customer support is overseas and cannot do anything to actually help, he just keeps telling me he emailed the team (he says this everyday) and then tells me to wait until tomorrow. They don't have a phone number so I cannot call and find out what is happening. The whole interaction has been extremely unprofessional, inefficient and frustrating. I have had to push back the launch of my company while I wait for this and when I reach out i'm receiving no actual useful help. This is my first experience working with Dripshipper and thus far i've found them unprofessional.

Using app

3 months

Total reviews

1

Average rating

1.0

Developer Reply

Thanks for your review! Yikes! Looks like we failed you on that one! That's way too long for us to get back to you. If we fail one of our merchants, we should right that wrong. Please reach out and ask for Dan Doughty. We can get you taken care of.

5 / 5 Share

Jan. 18, 2023

I thought long and hard about the companies I was willing to use and did a lot of research in regards to finding dripshipper. After ordering a few sample packs my customers and I sampled the product and it was an easy switch. Dripshipper has the absolute freshest coffee with the most varieties on the internet and their roast to order process makes every bag taste like heaven. Well done !!!

Store

Shop GK

Using app

8 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your review! Love it when we have a happy merchant! Let us know if we can be of any help. If there is anything else you could need, please feel to reach out to us via live chat inside the app.

5 / 5 Share

Jan. 13, 2023

Works for me. No Issues. It is a seamless movement from Shopify to Dripshipper. So far a pleasant and professional experience.

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review! Love it when we have a happy merchant! Let us know if we can be of any help. If there is anything else you could need, please feel to reach out to us via live chat inside the app.

5 / 5 Share

Jan. 12, 2023

These guys are awesome and very helpful to all my concerns. Be the best and don't settle for less....

Using app

8 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your review! Love it when we have a happy merchant! Let us know if we can be of any help. If there is anything else you could need, please feel to reach out to us via live chat inside the app.

5 / 5 Share

Jan. 12, 2023

Dripshipper has been terrific to work with. They resolved one shipping issue quickly and everything syncs with Shopify effortlessly.

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review! Love it when we have a happy merchant! Let us know if we can be of any help. If there is anything else you could need, please feel to reach out to us via live chat inside the app.

5 / 5 Share

Jan. 11, 2023

Customer support is always there and very helpful in resolving my issues, I can get them though chat or email. thanks

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review! Love it when we have a happy merchant! Let us know if we can be of any help. If there is anything else you could need, please feel to reach out to us via live chat inside the app.

5 / 5 Share

Jan. 4, 2023

There is a reason they are leading the food chain in coffee dropshipping—fast, easy to use, communicative, and price. We look forward to a long relationship, and so should you!

Using app

2 days

Total reviews

3

Average rating

4.7

Developer Reply

Thank you for your review! Love it when we have a happy merchant! Let us know if we can be of any help. If there is anything else you could need, please feel to reach out to us via live chat inside the app.

5 / 5 Share

Jan. 3, 2023

This app works really well and make running a business simple. Any time I need help or clarification, the support staff is fantastic! I recommend Dripshipper wholeheartedly!

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review! Love it when we have a happy merchant! Let us know if we can be of any help. If there is anything else you could need, please feel to reach out to us via live chat inside the app.

5 / 5 Share

Dec. 28, 2022

So far so good. I'm just getting it all set up and getting to know it properly but so far I like the help I'm getting, the tutorials, etc. There are some small discrepancies though so just double check if you're unsure and they will be helpful in a timely manner

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review! Love it when we have a happy merchant! Let us know if we can be of any help. If there is anything else you could need, please feel to reach out to us via live chat inside the app.

5 / 5 Share

Dec. 27, 2022

CS here is great. They respond within minutes and have the information i need or a place for me to find it. I recommend Dripshipper, the are great for a new startup for information and support.

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review! Love it when we have a happy merchant! Let us know if we can be of any help. If there is anything else you could need, please feel to reach out to us via live chat inside the app.

5 / 5 Share

Dec. 26, 2022

Awesome app and dropshipping partner. Very quick to respond and seamless integration into my store. Will continue to use for a very long time.

Using app

5 months

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for your review! Love it when we have a happy merchant! Let us know if we can be of any help. If there is anything else you could need, please feel to reach out to us via live chat inside the app.

5 / 5 Share

Oct. 20, 2022

My experience has been nothing but good. Great customer service, fast response time. The coffee is amazing. This is a great tool to create your own business or add coffee products to your existing business. You don't have to import the coffee beans, roast them to perfection, or pack and ship the coffee. All you have to do is build your brand and find the customers, which is still plenty of hard work and dedication.

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review! Love it when we have a happy merchant! Let us know if we can be of any help. If there is anything else you could need, please feel to reach out to us via live chat inside the app.

2 / 5 Share

Sept. 6, 2022

The app is easy to use, but from a business standpoint it is not viable. 1. The profit margins are too tight. As other users have noted, the bags are roughly $13/each, meaning you have to charge $18 to make $5 on each bag. That doesn't include the $30/mo membership or shopify fees/taxes. 2. Making custom labels with Dripshipper is not efficient. There is suppose to be a "24 hour turnaround" to get a label approved, however I have had labels in review for over 24 hours. During this period of time, the products on your store are not active. You will need to rebuild each and every one of them if you ever update your labels down the line. I'll ride this train while I source my coffee elsewhere.

Using app

About 1 year

Total reviews

1

Average rating

2.0

Developer Reply

Thank you for your review. I wish we could've provided you with the experience you were looking for! Just a quick breakdown on the cost of the coffee: 1) Unlike store-bought coffee, this is specialty grade and roasted the same day it ships 2) The cost includes the cost of shipping, which is roughly $6-$7 to ship the bag of coffee. So really, the cost of the coffee itself is around $7 3) Looking at other specialty grade, fresh roasted coffee available on the internet, you can see that it is all priced at $19-$25/bag. So your pricing is on the low end and you could actually increase your sale price a bit. For Dripshipper coffee, you want to make sure you target the type of buyer that wants specialty grade coffee. Where fresh roast and quality of beans is important to them. You will have a hard time selling to people who typically buy bags of coffee from the store that has been roasted months ago and lower quality grade beans. Hope that helps! And I hope you find a great source of coffee for what you're looking for!