Dripshipper: Coffee & Tea
All reviews
Dripshipper was a incredibly quick and easy process/set up that allowed me to start earning day one. Support is quick and helpful, while order fulfillments are just as speedy. I plan on opening more e commerce coffee businesses while using dripshipper as my sole drop ship company.
This service is so easy and convenient to get off the ground starting our own coffee store via dropshipping. The UI is nice and makes a lot of sense. Very intuitive. You can have custom labels for each coffee by specifying what coffee you want and then uploading the artwork. Just make sure to follow their guidelines. The prices are super generous and shipping is FREE within the US. Helps a lot. PLUS, their customer support team is one of the BEST we've encountered. They answered like 20 questions that we had to our satisfaction. We thought we might have annoyed them but they are polite, friendly, and professional. They even took some photos of the sample packs and K-Cups that they sell for us to see. And they provided us with resources to source our product descriptions from. We are so pumped up about this service and launching our own ecommerce coffee shop soon. Lifesaver and God Bless Them, their entire team!
I have been with Dripshipper for a little over a year now. My experience has been great so far. I even just had a technical issue with my Shopify store being disconnected with Dripshipper. I reached out to Dripshipper and it was fixed in minutes. So, the customer service is really good.
Dripshipper has definitely made it easier to run a business. This app connects us with two roasters to drop-ship coffee. Their support is good and helps with the business model. The coffee is good. I just think the delivery time can be a bit faster.
Amazing customer service and even better coffee.
The coffee through Dripshipper is a good quality from their roasting vendors. The quality of customer service from the Dripshipper support team is extremely disappointing. The Dripshipper app for Shopify has several issues and their support team seem to be oblivious to addressing the issues and remedying the concerns provided by their customers (the Shopify store owner).
The customer support and service needs work. They constantly ask you to repeatedly.do things that don't work or resolve your issues. If more was done to investigate the root issues. I.e. invoices not showing paid my Customer issue could have been resolved weeks ago.
I've been nothing but impressed with Dripshipper! The coffee is outstanding. They've been responsive to help requests and even some stupid questions I had.
I have been using Dripshipper for a long time and I have never had any issues. They have gotten my orders shipped in a timely matter and my customers have not been disappointed. Thank you Dripshipper for having my back !!
I’ve used them for 2 months and it’s been amazing. Great way to get going!!!
Very easy to use and set up. The team is very responsive when I have questions and I really appreciate that!
I've just join Dripshipper community not long, and love the products and services they provide. Whenever i have a bunch of questions they are always patient and professionally giving me thorough and prompt answers. They walk me through step by step. My favorite part is the weekly meeting, and getting emails from the CEO!
My wife and I are learning about the coffee business and are currently building our coffee brand with Dripshipper . The customer service is excellent and we look forward to continued growth and future success.
The company/app is working well for me & my store. In the beginning it was a little rocky. Cons: I kept informing Dripshipper not to launch my store until I was ready & had all my legal paperwork in order. Regardless of notifying them of this multiple times they kept launching my store to the point I had to block them access. I paid them $200 dollars for them to create my website & they took care of most of the hard work. i.e mock photos, pricing, adding contents to store etc. I then changed the way the site looks to match my niche/theme. Dripshipper changed it back to their original look even after I requested them not to. So once again I had to block them access from changing my store's theme. They will create a generic looking website for you that will look similar to others they've worked on. I recommend making changes to your liking afterwards. Pros: They offer a trial price & monthly subscription price that is fair. Most importantly they offer a large variety of gourmet coffee (roasted to order) I am very pleased with the quality of the coffee. My friends & myself love it. Obviously they offer dropshipping/ private labelling. Rather if it's via email or the app they are responsive in answering questions. They even help me solve some store issues I was having. They are a reliable supplier or middleman, I don't worry about my products being shipped out to customers they always "deliver". They provide education on getting sales,set up & business practices. You can also buy in bulk from the supplier's warehouse to save money ( most of the coffee variants will have your custom label on it when buying bulk but not all). They offer the single pods but your logo will only be on the bag not the individual pods. I like the options of grind i.e espresso/standard/coarse & size 12 oz - 12 lbs Overall I am happy.
Pre-launch of our product, the setup has been smooth. Support responses prompt. Would recommend it for any MVP setup-
Dripshipper is not just a great app to help any coffee enthusiast create their own store and unique brand, but they also provide a ton of support and strategic guidance to help you scale your business. You get a great team behind you!
This is a great app especially if this coffee ecommerce is not yet a full time job. We've been using for more than a year. This app works smoothly, seamlessly most times. I would highly recommend.
App is amazing. Makes building your store a breeze. I did have a small hiccup and support was great.
amazing customer service always willing to help. I am new to this dropship platform and it's always nice to have someone to ask questions to make sure your site and productions are running smoothly.
Easy peasy to use, GREAT customer service, and the coffee is delicious. Love it and am having the time of my life making custom coffee labels.
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