Dripshipper: Coffee & Tea
Dropship private label coffee and tea with your branding.
Rating
4.4
feedback
301
chart
#1,665
All reviews
Rating Breakdown
Sept. 6, 2022
I use the app to sell my brand of coffee to share with the world. Great app! I recommend this app if your looking to start an online coffee business.
Thank you for your review! Love it when we have a happy merchant! Let us know if we can be of any help. If there is anything else you could need, please feel to reach out to us via live chat inside the app.
Aug. 29, 2022
I absolutely love this app! The ease of using it and the quality is unmatched. I have been using it for a while and my sales have soared since I started and I highly recommend for anyone interested in building themselves and their businesses and taking it to the next level.
Thank you for your review! Love it when we have a happy merchant! Let us know if we can be of any help. If there is anything else you could need, please feel to reach out to us via live chat inside the app.
Aug. 29, 2022
Super easy to set up and use, including customizing your own coffee labels. Great integration with the highest quality roasting partner(s). The support teams are very responsive and hold weekly calls to help support its users. Highly recommended.
Thank you for your review! Love it when we have a happy merchant! Let us know if we can be of any help. If there is anything else you could need, please feel to reach out to us via live chat inside the app.
Aug. 22, 2022
Very easy app to use. Customer service is also very responsive and helpful. Highly recommend this app for any aspiring entrepreneurs
Thank you for your review! Love it when we have a happy merchant! Let us know if we can be of any help. If there is anything else you could need, please feel to reach out to us via live chat inside the app.
Aug. 21, 2022
Great business model in theory, just no meat on the bone with the prices. The cost per 12oz. bag is almost $14 landed, which means I need to charge $19 to make $5. That margin is simply not sustainable or scaleable. There's not enough room in their pricing structure for me to offer free shipping to my customers without losing money on every order - let alone room for a reasonable marketing budget. In my experience with dropshipping, you need to leverage every single offer, up-sale, and coupon you can. Unfortunately, their prices simply are too high to make this work.
I'm sorry our business model isn't what you're looking for and our margins are where you need them. Our coffees all come with free shipping, so hopefully that was already clear for you. Thanks for the review!
Aug. 10, 2022
I've used Dripshipper for nearly a year now and so far I've been extremely happy with their customer support and continuous improvements to their system.
Thank you for your review! Love it when we have a happy merchant! Let us know if we can be of any help. If there is anything else you could need, please feel to reach out to us via live chat inside the app.
June 28, 2022
I like that Dripshipper has great products and gives you the option to have your store built for you. I'd like a little more customization options (specifically the ability to put different blends/flavors into pods). Ease of use is fantastic but the margins are fairly slim.
Thanks for your review! We recently added more coffees for the pods. So I hope you can check them out!
June 17, 2022
I used this app to help me build a much more clean/streamlined coffee business than ever before. The integration is simple but more importantly is the staff support. Weekly support calls are a huge benefit to mastering this app. It really is simple and straightforward. If you are a coffee start up, this is highly recommended.
Thank you for your review! Love it when we have a happy merchant! Let us know if we can be of any help. If there is anything else you could need, please feel to reach out to us via live chat inside the app.
May 27, 2022
I only had the idea of doing a coffee business then Dripshipper made it real. The integration is simple and easy to use. The staffs are eager to help. The quality of the coffee is amazing. This is a great app for starting a coffee business.
Thank you for your review! Love it when we have a happy merchant! Let us know if we can be of any help. If there is anything else you could need, please feel to reach out to us via live chat inside the app.
May 19, 2022
The app does exactly what it says it will do, the coffee available to white-label is very very high quality, and support is always quick to assist with any issues and answer any questions. You will need to put in hard work to be successful, but Dripshipper couldn't make starting a coffee label any easier.
Thank you for your review! Love it when we have a happy merchant! Let us know if we can be of any help. If there is anything else you could need, please feel to reach out to us via live chat inside the app.
May 17, 2022
Thank you team for everything. Dan is exceptional - love how he gets straight to the issue to resolve thx!
Thank you for your review! Love it when we have a happy merchant! Let us know if we can be of any help. If there is anything else you could need, please feel to reach out to us via live chat inside the app.
May 17, 2022
This is a great way to sell coffee with lots of options for flavors - we love them! Also, they have excellent customer service and their staff is incredibly helpful. Danny particularly has been immensely helpful navigating all of our questions and we could not be happier!
Thank you for your review! Love it when we have a happy merchant! Let us know if we can be of any help. If there is anything else you could need, please feel to reach out to us via live chat inside the app.
May 17, 2022
I have used this program for years and have loved it. More options on labels (including color) and more options for single serve and single serve packaging would be great but beyond that, I am very happy with the service.
We added some more coffees for the k-style cups. I recommend you check them out! Thanks for your review!
May 16, 2022
I really don't want to leave a great review for Dripshipper. I just don't want people to find out about it. I want it all for myself !! Their coffee is second to none, and their fulfillment time is super fast. Great job guys.
Thank you for your review! Love it when we have a happy merchant! Let us know if we can be of any help. If there is anything else you could need, please feel to reach out to us via live chat inside the app.
May 16, 2022
We have used Dripshipper with Shopify for over a year. The integration was seamless and every order is as described. Tracking emails are on point and the customer service has been spectacular. Give it a shot. With a 14 day free trial what do you have to loose? https://www.alarmcockcoffee.com
Thank you for your review! Love it when we have a happy merchant! Let us know if we can be of any help. If there is anything else you could need, please feel to reach out to us via live chat inside the app.
May 16, 2022
Great service representing great products. Always a fast response to questions. Always allows and encourages interaction with vendors.
Thank you for your review! Love it when we have a happy merchant! Let us know if we can be of any help. If there is anything else you could need, please feel to reach out to us via live chat inside the app.
May 10, 2022
save your money and build your own brand, these guys are awful for customer service and not worth the subscription. I suggest you try yourself contact roasters and start dropshipping through them directly.
So sorry for your poor experience. Looking back on chat logs I do not see anything recent... outside of asking for an extended free trial period because you hadn't built out your store yet and wanted to get customers first. So please let me know what I can do to help further and will gladly jump in. Sincerely, Danny (Founder @ Dripshipper)
Feb. 16, 2022
I signed up for this app at $30.00 per month. I then paid them $99 to build my webpage. When I contacted them about the webpage they said they never offer website building for less than $200.00. The "customer rep" told me there was a glitch. They applied the money to my monthly charge instead. After I complained the "customer rep" locked me out of my account altogether. Obviously they have serious operational issues. Here is the email exchange I had with her: Thank you. Sent from Mail for Windows From: Joanna from Dripshipper Sent: Thursday, February 10, 2022 11:31 AM To: [email protected] Subject: Re: RE: Mycoffee4u has a question about Dripshipper I have raised your concern to Danny. Joanna from Dripshipper Powered by Intercom On Thu, Feb 10, 2022 at 11:24 AM, "SHOPIFY user" wrote: Look, that didn’t come close to dealing with my problem. I want to speak to your supervisor. Obviously, you and I are on different planets. Sent from Mail for Windows 8CDA469CE3294D8590870C15FD533DAB.png On Thu, Feb 10, 2022 at 10:46 AM, "Joanna" wrote: The screenshots you have provided in the past was either not accessible or does not show anything except the one that shows the turnkey store offer from our website. On Thu, Feb 10, 2022 at 10:41 AM, "Joanna" wrote: Hi there, Michael. It is not my intention to drag your concern. We simply ask you to send us a screenshot of the receipt for the purchase you are referring to as we cannot locate it in our system. A screenshot from the card it was charged from will also be helpful in order to confirm this transaction. On Thu, Feb 10, 2022 at 10:38 AM, "SHOPIFY user" wrote: You know Joanna, I am your customer. All you give me is circular answers. I paid approx. $100 for a webpage build. Got that? Instead your software applied it to my monthly $100 membership fee for which I did not mean to pay. Your mistake, not mine. I want a refund for the $100 membership monthly fee that your software through a “glitch” as you write. Then and only after then, I want the $30 deal monthly and I want you to build my webpage for $200.00. If you can’t handle this that I am writing in black and white I would prefer to speak to someone there with answers. Thank you. Michael McCarthy Sent from Mail for Windows ACD3B399A21C424C9BC70E9550E6A733.png On Thu, Feb 10, 2022 at 09:03 AM, "Joanna" wrote: Hi there again, Mike. If that is the case, that would mean your turnkey store "purchase" was not successful. Otherwise, it should reflect on your card and an invoice should be received. On Wed, Feb 9, 2022 at 07:55 PM, "SHOPIFY user" wrote: I didn’t get one. My payment, instead of going to the webpage build went to the $100 per month dripshipper membership which is NOT what I wanted. Mike Sent from Mail for Windows E4563201B2A7494AADC87E363B64223E.png On Wed, Feb 9, 2022 at 06:54 PM, "Haroon Ahmed" wrote: Hi, Apologies for the delay can you please share the invoice that you have received when you purchased it. On Wed, Feb 9, 2022 at 06:42 PM, "SHOPIFY user" wrote: Joanna, Thanks for ignoring me 24 hours. I have attached a photo of what I am getting when I try to purchase the website build product. Please refund the $99.00 if you’re not going to do it for that. Pretty disappointed in y’all so far. Michael McCarthy Sent from Mail for Windows 9519A1F08E7E4664BABEA07CA41BA054.jpg E3A879E0020C48F4927BCA275DE642EC.png On Wed, Feb 9, 2022 at 10:15 AM, "Joanna" wrote: Please send the invoice number of the payment made when you bought the service. On Tue, Feb 8, 2022 at 07:48 PM, "SHOPIFY user" wrote: I clicked on the link and it said “a discount for you, only $99. I tried buying it and it said I already bought it. Mike Sent from Mail for Windows 25DA5028C38D4A528B0DC62DB0721A4B.png On Tue, Feb 8, 2022 at 04:23 PM, "Haroon Ahmed" wrote: You can pay through your card. for Turnkey store subscription Please click this link, https://app2.dripshipper.io/purchase-turnkey-store On Tue, Feb 8, 2022 at 04:21 PM, "SHOPIFY user" wrote: How do I pay for it? Sent from Mail for Windows 5114E9015F0240478A9971FC0CD51E73.png On Tue, Feb 8, 2022 at 04:20 PM, "Haroon Ahmed" wrote: Sure, If you have any other questions or concerns please feel free to ask. Thanks. On Tue, Feb 8, 2022 at 03:59 PM, "SHOPIFY user" wrote: Ok then, I’ll pay the $199.00. I don’t have time to do it myself. Sent from Mail for Windows CF06F5DEAE554AAF9C481B5E657998E4.png On Tue, Feb 8, 2022 at 02:50 PM, "Joanna" wrote: We never have them at 50% off. It was a glitch that was shown before but it has always been $199.00. On Tue, Feb 8, 2022 at 02:48 PM, "SHOPIFY user" wrote: Do you still have it for half off? Sent from Mail for Windows C022FB7E35EA4999B21F545165FF3100.png On Tue, Feb 8, 2022 at 02:47 PM, "Joanna" wrote: I actually do not see your turnkey store purchase associated with this email, [email protected] Did you use another email address? Also, if you were successful in purchasing the service. you should receive an invoice in your email. On Tue, Feb 8, 2022 at 02:33 PM, "SHOPIFY user" wrote: You offered half off. I paid. I don’t where it is. Do I need to pay more? Sent from Mail for Windows 7F18267669F04B9EA75706C06CF0BC5E.png On Tue, Feb 8, 2022 at 12:23 PM, "Joanna" wrote: Can you send a screenshot showing the invoice for the turnkey store service? On Tue, Feb 8, 2022 at 12:15 PM, "SHOPIFY user" wrote: I think I did for half off. Sent from Mail for Windows From: Joanna from Dripshipper Sent: Tuesday, February 8, 2022 12:12 PM To: [email protected] Subject: Re: Mycoffee4u has a question about Dripshipper Hi there. Did you purchase the turnkey store service ($199.00) from us? https://dripshipper-89d82b972a37.intercom-mail.com/avatars/2207132/square_128/JOANNA-1603303868.png?1603303868 Joanna from Dripshipper Powered by Intercom On Tue, Feb 8, 2022 at 09:09 AM, "Café Diversified" wrote: Mycoffee4u (mycoffee4u.myshopify.com) sent you a message about Dripshipper https://proxy.shopifycdn.com/f179fcf1726851ede3b5ddff27671fda7143dabb78d875355095ae8e6f7befe0/www.gravatar.com/avatar/a161576255912d0bafce1e9303287047.jpg?default=mm&size=40 Mycoffee4u I thought I paid you guys to create my website. Maybe not. How do I get this thing on-line? https://cdn.shopify.com/shopifycloud/partners/assets/mailer/shopify_partners_logo-0590c33d8de2d0e20dd8447dd4416ce22bf088e3303f3afe928df95249397bec.png © Shopify | 151 O’Connor Street, Ottawa ON, K2P 2L8 640906D20D7C4CC492FD82212E9C2046.png
Hi there! Thanks for taking the time to detail everything out here. I can see you subscribed to the professional plan but meant to purchase our setup instead. Sorry for the lack of understanding from the support team. Should’ve been an easy video where we quickly showed you how to downgrade, then a quick refund on our backend. If you want to give us another chance, as the founder, I’ll personally help you get everything setup including a free setup to get you completely ready to go. Sorry about this.
Nov. 16, 2021
great application, delicious coffee, easy to use and link with sales channels, communication with the technical team is always fluid.
Thank you for your wonderful review!
Oct. 8, 2021
A bit complicated for a novice user, suggest easier to follow directions and a phone number to actually speak with someone to help you. I couldn't get signed on not even sure if I am signed on or if my online coffee business even works as I have received no coffee shipments in a long time.
We'd love to help you out! We have some walkthrough videos also from start to finish that could help with this. Thanks for the review!