All reviews

Rating Breakdown

  • 5
    81% (322 ratings)
  • 4
    7% (26 ratings)
  • 3
    4% (17 ratings)
  • 2
    3% (13 ratings)
  • 1
    5% (20 ratings)
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5 / 5 Share

April 27, 2021

They have Great and fast customer service. A wide range of high quality product to choose from! So far i'm very happy with their service.

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the review. We look forward to seeing your success on our platform :)

1 / 5 Share

April 23, 2021

It took me about a month to decide whether to buy their prebuilt store or not. Then I finally bought it. This is what happened: 1. I bought that offer with a prebuilt store and a 3 months premium subscription included. I ordered on Tuesday, they did the website on Thursday. (not 24 hours as advised) 2. The website looks like a kid played around. Some products are in collections that should not be. As my shop is called 'Marvelous Store' and then they put in the menu 'Shop' - is annoying, 3. I had a list and some things prepared for them so they can have an idea about how I would like the website to be done. I asked if they need a list of how the things I would like to look, the menu, I even added some products so they can have an idea about what products I wanted. Nobody answered that. 4. They added whatever products wanted, some of them are nice, however, I did not wanted tea or anything like this, considering is a home decor theme. But they couldn't know if they didn't request an opinion or any instruction, could they? 5. After waiting one day, finally I had that 'Claim 3 free months pro' subscription, I claimed on Wednesday. On Friday I wanted to have a look to see what they did, a pop-up with that 'claim your free 3 months pro plan' showed up again, I skipped considering that I accepted before (I have the confirmation on email) then I checked the actual subscription plan and the subscription was gone. 6. As you noticed, I've been really patient and waited for them for half a week to do their job, with no pressure, considering the time zone as I am in the UK. 7. I won't be able to ask for a refund as in their policy is written that the money are not refundable. So once you pay, that's it. No services guarantee, no money back if you don't like it. Conclusion? There are no time savers and money savers neither. Save yourself the money, the time and go to a professional company as they are not! So what did I pay for 250$ ? Absolutely nothing! Just a ripped-off time and money! My rating for this app is -20 stars, but Shopify doesn't give that option.

Using app

5 months

Total reviews

1

Average rating

1.0

Developer Reply

Hi there, I'm very sorry to hear about your experience and that you had some issues with your store. I'll reach out directly to see how we can get this resolved for you right away. Thanks for your patience and for providing your feedback, DropCommerce Support

5 / 5 Share

April 16, 2021

i used this app since I started my store, the products and vendor selection is great and the support from drop commerce has been amazing

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the feedback! We're happy to hear that you are enjoying it :) - Zennen from the DropCommerce Support Team

5 / 5 Share

April 6, 2021

I love the fact this app has all of its suppliers sourced from North America. It is huge marketing plus for us. We had a major bug with our store that I thought was not fixable. Thankfully, their customer service was able to resolve the issue. Can't thank you guys enough

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

We were happy to help! It's always great to connect with like-minded business owners :) - DropCommerce Support Team

5 / 5 Share

April 3, 2021

A lot of great stores to choose from. Quality products and great shipping time for US customers!! My best sellers are from this Dropshipping App.

Using app

Over 3 years

Total reviews

1

Average rating

5.0

Developer Reply

We're happy to hear that you're enjoying the selection! We have new suppliers coming out every single week :) - DropCommerce Support Team

5 / 5 Share

April 2, 2021

This app is good. Different vendors to choose from. Nice products as well. Prices vary and can fit your budget. Check it out! Not a paid promotion.

Using app

About 2 years

Total reviews

3

Average rating

4.7

Developer Reply

Thanks for the feedback! We strive to be the best! - DropCommerce Support Team

5 / 5 Share

March 31, 2021

awesome app... this app helped me find great products with fast shipping times and great quality images. Can't wait to build my business further with dropcommerce.

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

We're happy to help! We can't wait to help you grow your business more either :) - DropCommerce Support Team

5 / 5 Share

March 18, 2021

I waited to write my review because I wanted to be able to give a complete and honest review of all the features. 1. Very user friendly layout and easy to navigate along with easy setup 2. Love that it opens to the dashboard with all of your setup info to be edited and also allows you to create your own branded invoice on the paid plan. 3. I had previously downloaded Oberlo and Spocket but their product selection was not good for the type of items that I wanted to sell. DropCommerce products are top-of-the-line, trendy, and unique items that are sold by vendors in the US or Canada which also equals fast and accurate shipping. 4. Importing products is seamless and you can edit the product's title, description, shipping, pricing, and choose the pictures you want to be downloaded. 5. I received an order and I wasn't sure what to do but this app is so easy to navigate it was a no-brainer. The plan I chose does not Auto fulfill your orders but with a click of a button it is done and you can send the supplier a note if needed. 6. You also have the ability to purchase samples I highly recommend this app. I am very new to dropshipping and so far this app is better than the others plus when I downloaded the app, support reached out to me to see if I had any questions, problems, or suggestions. We spoke for about 15 - 20 minutes and he was very helpful.

Using app

4 months

Total reviews

2

Average rating

5.0

Developer Reply

Thanks so much for the detailed feedback! We're grateful that you chose to work with us, and we wish you the best with your business :) - DropCommerce Support Team

5 / 5 Share

March 11, 2021

I reiterate that this is one of the best Collections of quality Sustainable & ethically-sourced goods provided by the USA or Canada.

Using app

Over 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for the review :) We appreciate your feedback and we will continue to add more sustainable and ethically-sourced goods. Patrick, DropCommerce Founder

5 / 5 Share

March 9, 2021

Great app, easy to use, and import 100s of products. Some of the best products ever. Any issue is easy to contact support.

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for leaving a review. We are happy to help and we look forward to continuing to work together :)

5 / 5 Share

March 8, 2021

This is THE best collection of quality goods if you are looking for Made in the USA, Canada, Women-Owned, or ethically sourced items.

Using app

11 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for the feedback :) We're continuing to add more products from ethical suppliers every week! Wish you the best, DropCommerce Support Team

5 / 5 Share

March 6, 2021

hello i worked with dropcommerce and they prebuilt my shop to perfection, and was impressed with their work. with dropcommerce you have a lot of advantage in everything and with suppliers and their good support in everything.

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the review :) We're so happy to help you on your dropshipping journey and looking forward to your success! Patrick, DropCommerce Founder

5 / 5 Share

March 3, 2021

We really loved this APP because allow us to promote, sell, meet others customers and re-sellers and learn more from ecommerce and dropshipping. We tried with another company but it was difficult to ad the products and wait them to approved it: which they never approve our items. With DropCommerce the process was smooth and also SUPER MORE USER FRIENDLY... Thanks DropCommerce... Thanks!

Using app

4 months

Total reviews

7

Average rating

4.4

Developer Reply

Thank you so much for the review. We really appreciate having you on the platform :)

5 / 5 Share

March 2, 2021

This app is AMAZING!! I have seriously been searching for a dropshipping app like this for so long. I prefer to dropship high quality products from mama owned brands in the USA and with this app I can do that seamlessly. I use to have to go onto the other brands sites and order with a discount code manually and inventory was so hard to stay on track! The customer service is top notch and always get back to you quickly. Thank you for developing this app!

Using app

Almost 3 years

Total reviews

4

Average rating

5.0

Developer Reply

Thanks so much for the review! We're very happy and grateful to have the opportunity to work with you. - DropCommerce Support Team

5 / 5 Share

Feb. 16, 2021

We just onboarded so cannot say much about how it's going being on DropCommerce. I will say the DC team was very helpful and the onboarding seamless.

Using app

Almost 2 years

Total reviews

6

Average rating

5.0

Developer Reply

We're happy to hear that it has been going well! It's been great to have you on board! We look forward to a long and profitable partnership together :) - DropCommerce Support Team

5 / 5 Share

Feb. 12, 2021

The support team is quick to respond and made the setup process relatively painless. No complaints here!

Using app

Almost 3 years

Total reviews

2

Average rating

5.0

Developer Reply

We aim to please :) Glad you've enjoyed the process so far. We look forward to continuing our work together! - DropCommerce Support Team

5 / 5 Share

Jan. 21, 2021

Patrick and the support team rocks! I had a minor issue with item tags that turned out to be a non-issue after all, but Patrick was super responsive and quick to review the issue and help get me back on track. Additionally, the team is receptive to customer feedback regarding future functionality. I highly recommend!

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

We're happy to help! Thanks so much for the feedback. Wish you the best, - DropCommerce Support Team

5 / 5 Share

Dec. 27, 2020

We at Homestead Hybrid have been using DropCommerce coming up on a year now and they have always been super helpful with every question, issue and order made through them. We now have an annual account due to the amount of Solar Equipment they carry.

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the kind review. We're happy you appreciate our service and we look forward to working with you and watching your continued success in 2021 :)

5 / 5 Share

Dec. 27, 2020

MAN! I wish I could leave more stars. Listen Shopifiers. You will NOT find better Customer Service. Seriously I have asked so many "duh" questions and they have answered every single question patiently (thanks Patrick lol) EVEN going out of their way to find the answers. Now while they do not speak for other companies they do share knowledge. I ABSOLUTELY LOVE DropCommerce. AND EVEN BETTER I've been with Shopify for a year this month and they are the ONLY supplier that has 1 communicated every time I had questions. 2 that I've made a 100% legit sale with. AND Celebrated with me. They don't make you feel stupid its like they're really a part of your company your on the same team. ATTENTION Newbie’s Don’t use anyone else Trust there’s no better as far as I’m concerned I wish I had been with them since day 1. Expressive DeZien LOVES DropCommerce.

Using app

About 1 year

Total reviews

13

Average rating

2.2

Developer Reply

Thanks for the feedback! We love you too :) Wish you the best, - DropCommerce Support Team

5 / 5 Share

Dec. 12, 2020

In a busy Saturday & season, customer service rocked! Handled my issue right away! Thank you Patrick!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

We're here to help, 24-7 :) Thanks for the review! - DropCommerce Support Team