All reviews

Rating Breakdown

  • 5
    81% (330 ratings)
  • 4
    6% (26 ratings)
  • 3
    4% (17 ratings)
  • 2
    3% (13 ratings)
  • 1
    5% (20 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

June 26, 2020

I've been using this for a couple of weeks now and so far its good,when I have any issues customer support has been been very supportive..

Store

Acimahs

Using app

5 months

Total reviews

2

Average rating

3.0

Developer Reply

We're here to help! Thanks for the feedback :) - DropCommerce Support Team

5 / 5 Share

June 19, 2020

I am happy to find a great selection of US and EU products to put in my store. I feel that their fee is reasonable, the site is very user friendly and integrated seamlessly with my Shopify. Importing product to my store was a breeze. The customer service is prompt and very helpful, so nice to have something reliable! In the future, I hope to see more supplier options, and product reviews added.

Store

AR FAMN

Using app

Over 3 years

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for the review. :) - Patrick, DropCommerce Founder

5 / 5 Share

June 17, 2020

Great customer service from Patrick from DropCommerce. This is my first venture in E-com and have a lot of questions starting out, and Patrick has been speedy and thorough answering them.

Using app

Over 1 year

Total reviews

3

Average rating

5.0

Developer Reply

We're happy to help! If you have any other questions, don't hesitate to reach out! Thanks for the feedback :) - DropCommerce Support Team

5 / 5 Share

June 16, 2020

So glad to have found this app! I’ve been looking for legit suppliers in one place that offer only quality products and dropcommerce has them all! I can see that it’s still quite fresh so there’s definitely a room for improvement/growth technically (as I had a few technical errors). I used oberlo, spocket and other platforms but all seem to lead to aliexpress. Tired of long shipping and cheap quality products. With them I was able to make sales and I’m just on my trial period. Appreciate also the U.S. shipping fee subsidy as well as the support. I had a lot of questions and they answered professionally. Only downside is the subscription price. Dropshipping margin is less profitable so it would help if you could reduce it a bit. Also add another payment method other than credit card. Thanks!

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for the review :) We are always looking for ways to continue making the products more profitable and increasing the margin while still maintaining our high standard of quality. We appreciate your feedback and we look forward to a long relationship with you as you build your business! - Patrick, DropCommerce Founder

5 / 5 Share

June 10, 2020

I have tried other Dropshipping apps this one is the best I have found. Products are excellent and so is the service and shipping. They are great to deal with.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for the review! It has been a pleasure working with you :) - DropCommerce Support Team

5 / 5 Share

June 9, 2020

Just getting started, but the onboarding process was easy and seems like a very user friendly app! Great support team as well!

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the feedback! We're happy to be working with you :) - DropCommerce Support Team

5 / 5 Share

June 6, 2020

I am new to DropCommerce and I can say I am 100% more than happy with their customer service team! Shout out to Patrick and everyone else I worked with. They answered all my questions even on the weekends at night!

Using app

29 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for the review! We're here to help 24/7 :) Wish you the best, - DropCommerce Support Team

5 / 5 Share

June 6, 2020

YOUSHOULDBESHIPPING.COM: A SHOUTOUT & PAT ON THE BACK TO DropCommerce - Made 2 sales recently & BOTH were processed & delivered to my customers within 5 - 6 days... Now THATS what I'm "Talkin' Bout" AND how I want our new store to operate... We also use their App Descriptify for a beautifully presented checkout presentation - TY DropCommerce - Debra... :)

Using app

4 months

Total reviews

9

Average rating

4.8

Developer Reply

Thanks for the shoutout, Debra! We're here to deliver :) Let us know if you need anything else! - DropCommerce Support Team

5 / 5 Share

June 4, 2020

I just signed up so not sure about how the app works yet but the team is terrific in getting my questions answered and helping to be onboarded. I"m looking forward to getting started!

Using app

About 22 hours

Total reviews

5

Average rating

4.4

Developer Reply

We're happy to have you on board! We love your products :) Let us know if you need anything! - DropCommerce Support Team

3 / 5 Share

June 2, 2020

Love how many vendors you have for drop shipping, but the prices are very high. Most are already passed the retail price on the internet then to mark it up more to make a profit makes it difficult to get things sold quickly. Then the monthly fee is a bit high also so try to get the yearly plan which is a decent price. HOWEVER the ease of use is amazing and the staff was quick to respond to my questions and concerns. Prices and fees receive a one star rating, the other two stars are ease of use and great customer service.

Using app

Over 2 years

Total reviews

1

Average rating

3.0

Developer Reply

Hi there, thank you for the review! Since our suppliers are independent businesses that manage their own pricing, our role is to keep finding more high quality, affordable suppliers and to encourage existing ones to reconsider more competitive pricing. The general rule is that suppliers list their retail price and then they offer 30-50% margin on that, depending on their business. If you reach out via Live Chat I'd be happy to help try and find some affordable items for you! I'd love to learn more about your business. Thanks for your feedback, Patrick, DropCommerce Founder

4 / 5 Share

June 1, 2020

Overall easy to use but had to keep entering the same info over and over again. And at points it seemed to crash.

Using app

3 days

Total reviews

2

Average rating

4.5

Developer Reply

Hi there, Thanks for your review! If you are still experiencing any issues, just reach out to our support team via Live Chat and we'll be happy to get that sorted out ASAP! Thank you so much for your feedback, Patrick, DropCommerce Founder

2 / 5 Share

June 1, 2020

cannot combine the variant in import list. .................................................................

Using app

9 months

Total reviews

1

Average rating

2.0

Developer Reply

Hi there, Because our products are synced with the accounts of real US brands, we are not able to allow the combining of variants from different products at this time, but if you reach out to us via Live Chat I'd be happy to see if there's anything we can do to help with your needs! We'll look forward to hearing from you, Patrick, DropCommerce Founder

1 / 5 Share

June 1, 2020

Although the products look high quality, after seeing many of them I noticed that the majority of them are way too expensive and your earnings are going to be very small when you add the shipping and everything. For example, I was looking to a product that in total I would make $5 in profit from a $55 product, so only around 10% in profits. Same issue with many other products. Also, the product selection was way too small for the monthly price of the app

Using app

19 minutes

Total reviews

7

Average rating

3.1

Developer Reply

Hi there, this is Patrick, the CEO of DropCommerce. Thank you for the review. I'd love to help you find some products that will work and be profitable for your store. I'm going to reach out in a direct email to see if we can chat further about this. Thanks for your feedback, Patrick

5 / 5 Share

May 31, 2020

Have not made any transactions yet. I will be happy to let you know in about a month or so after happy customers. However Your Chats rooms are excellent for decision making and help. Patrick was Amazing. He was very aware, helpful and just there. Need more variety of products.

Using app

Almost 2 years

Total reviews

3

Average rating

4.3

Developer Reply

Thanks for the feedback! We're here to help! Best wishes, - DropCommerce Support Team

5 / 5 Share

May 30, 2020

I used this app to find a dropshipping supplier. I ended up finding multiply suppliers, and the entire process of setting up the app, importing my products, and processing an order was quick and easy. I just landed my first order and I've only had this app for about a week. Seamless experience! I would recommend to any dropshipper.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your review. We're so happy that you've found great suppliers and that you're already receiving orders! Keep it up! We look forward to seeing your continued success :) Patrick, DropCommerce Founder

4 / 5 Share

May 29, 2020

Oh men I never saw so wunderful products before,even they are expensive ,they also have their quantity,

Using app

About 1 month

Total reviews

5

Average rating

4.8

Developer Reply

We're happy to hear that you're enjoying our selection! If there's anything we can do to provide you with a 5-star experience, feel free to let us know! - DropCommerce Support Team

3 / 5 Share

May 28, 2020

I gave this a shot TWICE, but I can't see a way to make a profit or to be remotely competitive, given the prices + shipping. Otherwise, nice app.

Using app

5 minutes

Total reviews

2

Average rating

2.5

Developer Reply

Hi there, I appreciate you taking the time to provide your feedback. I'm sorry to hear that you haven't found a profitable combination with our app. I would love to speak with you directly about this to see if we can help. If you're interested in chatting, please reach out to our support team via Live Chat and I'd love to try and find a profitable solution for you! Thanks again, Patrick, DropCommerce Founder

5 / 5 Share

May 26, 2020

Great app

Using app

19 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the feedback! - DropCommerce Support Team

5 / 5 Share

May 26, 2020

Recently started using the app and so far nothing but good things to say. Every question I have had and there have been many were answered in a timely manner. I hope that the team continues to find good suppliers with unique products that we can sell. Reading other reviews price point and shipping can cut into profit but there are good deals to be found. I actually took off all my imported products once I started with Dropcommerce. Yes the margin is lower but the quality of the products and faster shipping times have kept me and my customers happy!! Keep up the good work!!

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the feedback! We're happy to hear that you're enjoying the app :) - DropCommerce Support Team

5 / 5 Share

May 24, 2020

Let me tell you, this app is amazing!!!!! one of the best dropshipper platform I have. the team is super responsive. and their integration is perfect. products sync so well. Thank you!!

Using app

3 months

Total reviews

6

Average rating

5.0

Developer Reply

You're amazing too, thanks for the review! We're happy to hear that you're enjoying the app :) - DropCommerce Support Team