DropCommerce: US Dropshipping
High quality and fast shipping dropshipping - DropCommerce
Rating
4.6
feedback
398
chart
#1,206
All reviews
Rating Breakdown
May 17, 2020
this app is great and helps make your store and the customer service is really good too plus has amazing produts to sell that are not from china. But i wish they would go a step further and help you rest of the coding for the footer and header for like returns and about us plus help with the shipping setup and fully review your shop the to make sure it all functions with other apps and google sales too.
Thanks for the feedback! There are plenty of guides and resources that can help you with that, but we'll take that into consideration for the future. Wish you the best! - DropCommerce Support Team
May 17, 2020
First time dropshipper so wanted to help to get my store set up and getting the right suppliers. Dropcommerce made it so easy, designed a great store in less than 24 hours, with products ready to go. Would highly recommend.
Thank you so much for the review :) We're happy to help! - Patrick, DropCommerce Founder
May 16, 2020
There are a lot of high quality made in the USA products that are perfect for our store. The support team has been very responsive to any questions.
We're here to help! Thanks for the review :) - DropCommerce Support Team
May 16, 2020
You'll be glad that you downloaded this app. I bought one of the pre-built stores, and I'm beyond satisfied with the value I received. I received a very aesthetically pleasing website with 96 products that included professional images and professional descriptions. Furthermore, I've received three months free of the pro-plan, which is a higher dollar value than what I paid for the pre-built store. By extension, I've gained access to unlimited suppliers, automated order fulfillment, priority support, a dedicated account manager, branded invoicing, and free access to descriptify (a must-have app). Also, Anastasia and Patrick are genuinely the best!
Thank you so much for the review :) We really appreciate it. - Patrick, DropCommerce Founder
May 16, 2020
Ideally, this would be an incredible app for individuals that are new in the e-commerce industry based on our analysis. It only took 10 minutes to opt-out as a result of the product's availability, not to mention some overpriced ones. Focusing on "Alpaca - Charcoal By Wild Mantle". A message to your team: "Would you buy a hooded scarf for C$211.04?" This laughable retail price before we multiplied the cost renders near to impossible to generate any profit while keeping costs low enough to maintain a scalable business. One would question the reliability. Here`s another issue we encountered: The "tech" section is ultimately congested with bags and some non-related tech products showing 1-12 of 418. Conclusion: The idea behind products from Canada and the US is otherwise an excellent approach however the cost and what is already accessible in the catalog is not quite aggressive to market us out of the already more suitable alternative app by Modalyst.
Thank you for your review. I'm sorry to hear that you found the products expensive. To be transparent, we operate as an open marketplace, so the suppliers set their own rates, and we mandate that they offer at minimum a 30% margin, but since a lot of the products are made in the US with high quality materials in small batches, prices do tend to be higher. I apologize for the miscategorized products. We have been onboarding multiple new suppliers per day and we are a bit behind on fixing categorization issues, but that is something we are actively working on improving. We take all feedback into consideration and we do appreciate the opportunity to improve. I will reach out directly to see if there's anything we can do to help. Thanks a lot, Patrick, DropCommerce Founder
May 15, 2020
I used this app to add more american made products to my store and am more then satisfied with their products.
We're happy to hear that! Wish you the best, - DropCommerce Support Team
May 14, 2020
It's an easy app to use customer service is on point but the products are way too expensive to even import there is no way you can make a profit because they are marked up too high
Thanks for the feedback! We'll work on that. Wish you the best, - DropCommerce Support Team
May 14, 2020
Supplier here. Staff has been incredibly responsive and professional. DropCommerce platform is super easy and intuitive. The customer facing side of the program seems great. Would definitely recommend for friends and business associates as there seems to be a strong human component to be sure everything goes as smoothly as possible.
Thanks for the feedback! We're very happy to hear that you're enjoying it. Wish you the best, - DropCommerce Support Team
May 14, 2020
The people at Drop Commerce, especially Patrick, are so helpful in teaching me what I do wrong or right!! They couldn't be more pleasant !!!!
It helps when we have pleasant clients such as yourself to work with! Thanks for the review :) Wish you the best, - DropCommerce Support Team
May 14, 2020
It looks good and easy to use but products are very expensive....no way to make a profit It doesn t have a big variaty of products
Hi there, I'm sorry to hear that you find the products in our system expensive. Our suppliers are based in the US, and many of them are hand-making their products plus all shipping them from within the US, which does cost more than what you would find on other dropshipping apps. We currently have over 14,000 products available in our catalog. If you reach out via our live chat, our team would be happy to help try and find some good products for your store! Thanks, Patrick, DropCommerce Founder
May 16, 2020
It's too soon to give a full review; I'm on a free trial and am downloading products as quickly as I can so will up-date down the road. The app is easy to install; there is a great selection of suppliers and products from which to choose and which will complement my existing store. On the downside, I feel that the monthly fees are a tad too expensive. Edited: Since I first reviewed, I have discovered many quality suppliers and the customer service is second-to-none. I highly recommend this app!
Using app
4 months
Total reviews
40
Average rating
4.7
Thanks for the review! We appreciate the feedback :) - DropCommerce Support Team
May 13, 2020
Shipping is not 2.99 or less to ship from US to Canada. It's 9.95 US on each item. Cost prices are high already and to add a profit and shipping items becomes too expensive for the consumers.
Hi there, I'm so sorry to hear that you experienced a glitch while trying to order samples. I'll reach out to you directly by email to try and get this sorted out right away! It's true that Canadian shipping generally costs more in our platform. We operate as an open marketplace where the suppliers manage their own profiles, so we are unfortunately not in control of the shipping cost there. I'll be in touch directly to resolve your sample issue :) - Patrick, DropCommerce Founder
May 11, 2020
I wanted to update my review of this app after using it for a few months and better understanding the ins-and-outs. PROS: - Customer service from the developers is out of this world. They have gotten back to me with questions and suggestions within the day and are incredibly friendly and helpful. They genuinely care about their customers and want to help you. - You do not have to worry about the quality of the products from suppliers on this app. They are very, very high quality. If you complain about the high prices of some of the products on this app, it is because of this quality; it is not cheap stuff from China. You can be more at ease that your store's customers will like their products more. - Easy-to-use app. The developers are constantly working on improving this app and it has gotten better with time. - USA-made, small business suppliers are what dropshipping needs right now. Many of the suppliers are ethical and eco-friendly; I am super grateful to Dropcommerce for finding suppliers like these as not many apps care where the products are coming from or doing to the environment. Dropcommerce does! CONS: - Suppliers dropping out from the program has been a real issue for me. I have had to change the layout of my store multiple times because of supplier dropouts or deleted products. I don't think you could survive with a single-product or small-inventory store with this app because of how many suppliers I have had drop out with products I really liked and wanted to make a selling point. I don't know if this is an issue that Dropcommerce could really fix unless they maybe had suppliers sign a form saying they will stay on for at least a year or pay a fine, etc., but this might make suppliers not want to join the app as much. Either way, suppliers dropping out has been a very big issue for my store. - Because it is difficult to have a single product or small inventory store, you have to include shipping prices in your product prices if you want to make a profit with a large-inventory one. This reduces your profit margins and may make you raise your product's price slightly above retail, which can be an issue. Again, this is just the nature of the app and kind of out of Dropcommerce's hands. Having suppliers lower their wholesale prices may help but I understand why they are unable to do this. IN SUMMARY: This is a GREAT app for starting your own LARGE-INVENTORY store or supplementary inventory store. Incredibly high quality products and USA/Europe-made suppliers that are from small businesses, care for the environment, ethically source products, etc. Amazing customer support. Easy to use app. Most cons about this app or cons that you will see in others' reviews are simply due to the nature of owning a dropshipping business and the issues that go hand-in-hand with this kind of work. The developers are constantly trying to iron out any issues they possibly can. Love Dropcommerce!
Thanks for the detailed review! We love your enthusiasm :) It is a pleasure to serve customers like you, so if there's anything we can do to help, don't hesitate to let us know! - DropCommerce Support Team
May 10, 2020
Love everything about this app! Just needs more products to choose from and the products they do have aren’t stocked well.
We're working on it, but thanks for the feedback and review :) Wish you the best, - DropCommerce Support Team
May 9, 2020
So far my transition to Dropcommerce has been pleasantly pleasing. Easy to use simple integration. Great job DropCommerce.
We're happy to hear that :) Thanks for the review! - DropCommerce Support Team
May 3, 2020
Great app. Will use it as soon as my store will be ready , most likely within the next 2 weeks. great choice of products, just love it so far. my store is in preparation now ....This will be my second store on Shopify , hopefully this new store will be very successful
We're happy to be a part of the journey! Let us know if there's anything we can do to help :) - DropCommerce Support Team
May 3, 2020
Very easy and efficient installation. The service team even reached out to me by email to see if I had any help. They were very responsive to my questions and made everything simple and easy!
Thanks for the feedback! We're here to help :) - DropCommerce Support Team
May 3, 2020
Hello Drop commerce, i am starter and wanted to bring below to your attention. Kindly look at the Wilds wood supplier- the watches in your Dropcommerce App has the retail price more than what the price they are offering in website. might be by $20-30 for products under $100. Kindly could you please let them know about it as it is not fair and is a conflict.I have pinged one of your customer care but she/he is away hence i need to leave a review here. If we target on US customer base then it will be a definite loss for sure. Hence, for that reason even though the watches are amazing I just did not opt for it.
Thanks for letting us know! We'll take a look at them, and make sure they don't violate our terms of agreement. Thanks for taking the time to leave us a review! - DropCommerce Support Team
May 2, 2020
Being new to the world of e-commerce, I have found this app and the integration with Shopify to be brilliant. So easy to add products to my store and the support has been incredible, very quick to respond to any questions I have had. The products are also much better quality than you see on some other dropshipping apps. Would highly recommend!
We're happy that you're enjoying it! We're grateful for the review and feedback :) - DropCommerce Support Team
May 2, 2020
Just installed this app. Loving it so far! Lots of good suppliers in my niche. Looking forward to my first sale. Fingers crossed!
Happy to have you on board! We look forward to working together :) - DropCommerce Support Team