All reviews

Rating Breakdown

  • 5
    81% (330 ratings)
  • 4
    6% (26 ratings)
  • 3
    4% (17 ratings)
  • 2
    3% (13 ratings)
  • 1
    5% (20 ratings)
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5 / 5 Share

May 24, 2020

A great drop shipping company that offers some of the best products from U.S. and Canadian vendors. Completely satisfied with how smoothly everything runs and the selection of products and vendors. Highly recommend! Great support offered as well!

Using app

About 2 years

Total reviews

1

Average rating

5.0

Developer Reply

We're happy that you're happy! Thanks so much for the review :) Wish you the best, - DropCommerce Support Team

2 / 5 Share

June 12, 2020

[Updated 2] I'm lowering my rating. Be wary of the fine print: The listed shipping prices are not what you will pay! You will pay a higher fee that is not advertised in a very upfront way in my opinion. They will reimburse the difference for up to 20 orders a month. Read low rated reviews and you will see several people like me feel tricked into thinking shipping prices are lower only to find out we are losing money paying these not so obvious fees. This left me feeling cheated. Had they told me upfront I'd be paying more, I could make an informed decision about investing 39.99 a month. Well, they got my money, but I won't be using them anymore. This was the last straw for me on top of other often mentioned issues related to cost and suppliers insisting one sells their products at outrages markups. This app has potentials Just know what you are getting into.

Using app

20 days

Total reviews

4

Average rating

4.3

5 / 5 Share

May 23, 2020

I really enjoyed the quality of the products offered. The website they built me was beautiful. I am very happy!

Using app

11 days

Total reviews

1

Average rating

5.0

Developer Reply

We strive to offer the best service on Shopify :) Thanks for the review! - DropCommerce Support Team

5 / 5 Share

May 21, 2020

This app is really help me to find quality products with good price. Its easy to use and has a lot of products.

Store

Bluffie

Using app

6 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the review. We are glad you are enjoying the app :) - Patrick, DropCommerce Founder

5 / 5 Share

May 20, 2020

So far so good, too soon to tell. Will try it for at least 2 months to see if the products attract traffic.

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

In our experience, you'll need another way to drive traffic to your website such as advertising, social media, etc. But we're happy to hear that you're enjoying it :) Best wishes, - DropCommerce Support Team

5 / 5 Share

May 19, 2020

I was waiting on being approved by a supplier and had not heard back for days. Emailed DropCommerce and was approved within an hour or two!

Using app

19 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the review :) We really appreciate it! - Patrick, DropCommerce Founder

5 / 5 Share

May 19, 2020

The best app, for dropshipping suppliers, high-end products, super fast shipping, PRO PLAN IS A WAY TO GO FOR EVERY PERSON, no matter the business size, Beginner, or enterprise. The revolution on the suppliers offering field. Amazing support for any help, they even offer pre-build up stores, that are 100% compatible with product import.

Using app

9 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for the review :) We're grateful to be able to support your business on its journey! Wish you the best, - DropCommerce Support Team

5 / 5 Share

May 19, 2020

I have been using this app for a few weeks now at https://www.voicenatural.com . The interactions with the team have been super helpful. I went for a pre-built store to save me time in sourcing products. Do note that the shipping by a few vendors maybe restricted to the US and Canada (so tailor your ads to those locations).

Using app

Over 1 year

Total reviews

5

Average rating

4.4

Developer Reply

Thanks for the feedback! We're happy to help :) Best wishes, - DropCommerce Support Team

5 / 5 Share

May 17, 2020

this app is great and helps make your store and the customer service is really good too plus has amazing produts to sell that are not from china. But i wish they would go a step further and help you rest of the coding for the footer and header for like returns and about us plus help with the shipping setup and fully review your shop the to make sure it all functions with other apps and google sales too.

Using app

5 months

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for the feedback! There are plenty of guides and resources that can help you with that, but we'll take that into consideration for the future. Wish you the best! - DropCommerce Support Team

5 / 5 Share

May 17, 2020

First time dropshipper so wanted to help to get my store set up and getting the right suppliers. Dropcommerce made it so easy, designed a great store in less than 24 hours, with products ready to go. Would highly recommend.

Using app

9 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the review :) We're happy to help! - Patrick, DropCommerce Founder

5 / 5 Share

May 16, 2020

There are a lot of high quality made in the USA products that are perfect for our store. The support team has been very responsive to any questions.

Store

Shopup

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

We're here to help! Thanks for the review :) - DropCommerce Support Team

5 / 5 Share

May 16, 2020

You'll be glad that you downloaded this app. I bought one of the pre-built stores, and I'm beyond satisfied with the value I received. I received a very aesthetically pleasing website with 96 products that included professional images and professional descriptions. Furthermore, I've received three months free of the pro-plan, which is a higher dollar value than what I paid for the pre-built store. By extension, I've gained access to unlimited suppliers, automated order fulfillment, priority support, a dedicated account manager, branded invoicing, and free access to descriptify (a must-have app). Also, Anastasia and Patrick are genuinely the best!

Using app

4 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for the review :) We really appreciate it. - Patrick, DropCommerce Founder

1 / 5 Share

May 16, 2020

Ideally, this would be an incredible app for individuals that are new in the e-commerce industry based on our analysis. It only took 10 minutes to opt-out as a result of the product's availability, not to mention some overpriced ones. Focusing on "Alpaca - Charcoal By Wild Mantle". A message to your team: "Would you buy a hooded scarf for C$211.04?" This laughable retail price before we multiplied the cost renders near to impossible to generate any profit while keeping costs low enough to maintain a scalable business. One would question the reliability. Here`s another issue we encountered: The "tech" section is ultimately congested with bags and some non-related tech products showing 1-12 of 418. Conclusion: The idea behind products from Canada and the US is otherwise an excellent approach however the cost and what is already accessible in the catalog is not quite aggressive to market us out of the already more suitable alternative app by Modalyst.

Using app

About 1 hour

Total reviews

13

Average rating

3.2

Developer Reply

Thank you for your review. I'm sorry to hear that you found the products expensive. To be transparent, we operate as an open marketplace, so the suppliers set their own rates, and we mandate that they offer at minimum a 30% margin, but since a lot of the products are made in the US with high quality materials in small batches, prices do tend to be higher. I apologize for the miscategorized products. We have been onboarding multiple new suppliers per day and we are a bit behind on fixing categorization issues, but that is something we are actively working on improving. We take all feedback into consideration and we do appreciate the opportunity to improve. I will reach out directly to see if there's anything we can do to help. Thanks a lot, Patrick, DropCommerce Founder

5 / 5 Share

May 15, 2020

I used this app to add more american made products to my store and am more then satisfied with their products.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

We're happy to hear that! Wish you the best, - DropCommerce Support Team

3 / 5 Share

May 14, 2020

It's an easy app to use customer service is on point but the products are way too expensive to even import there is no way you can make a profit because they are marked up too high

Using app

7 days

Total reviews

2

Average rating

3.5

Developer Reply

Thanks for the feedback! We'll work on that. Wish you the best, - DropCommerce Support Team

5 / 5 Share

May 14, 2020

Supplier here. Staff has been incredibly responsive and professional. DropCommerce platform is super easy and intuitive. The customer facing side of the program seems great. Would definitely recommend for friends and business associates as there seems to be a strong human component to be sure everything goes as smoothly as possible.

Using app

5 months

Total reviews

3

Average rating

5.0

Developer Reply

Thanks for the feedback! We're very happy to hear that you're enjoying it. Wish you the best, - DropCommerce Support Team

5 / 5 Share

May 14, 2020

The people at Drop Commerce, especially Patrick, are so helpful in teaching me what I do wrong or right!! They couldn't be more pleasant !!!!

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

It helps when we have pleasant clients such as yourself to work with! Thanks for the review :) Wish you the best, - DropCommerce Support Team

1 / 5 Share

May 14, 2020

It looks good and easy to use but products are very expensive....no way to make a profit It doesn t have a big variaty of products

Using app

44 minutes

Total reviews

4

Average rating

3.8

Developer Reply

Hi there, I'm sorry to hear that you find the products in our system expensive. Our suppliers are based in the US, and many of them are hand-making their products plus all shipping them from within the US, which does cost more than what you would find on other dropshipping apps. We currently have over 14,000 products available in our catalog. If you reach out via our live chat, our team would be happy to help try and find some good products for your store! Thanks, Patrick, DropCommerce Founder

5 / 5 Share

May 16, 2020

It's too soon to give a full review; I'm on a free trial and am downloading products as quickly as I can so will up-date down the road. The app is easy to install; there is a great selection of suppliers and products from which to choose and which will complement my existing store. On the downside, I feel that the monthly fees are a tad too expensive. Edited: Since I first reviewed, I have discovered many quality suppliers and the customer service is second-to-none. I highly recommend this app!

Using app

4 months

Total reviews

40

Average rating

4.7

Developer Reply

Thanks for the review! We appreciate the feedback :) - DropCommerce Support Team

3 / 5 Share

May 13, 2020

Shipping is not 2.99 or less to ship from US to Canada. It's 9.95 US on each item. Cost prices are high already and to add a profit and shipping items becomes too expensive for the consumers.

Using app

3 months

Total reviews

1

Average rating

3.0

Developer Reply

Hi there, I'm so sorry to hear that you experienced a glitch while trying to order samples. I'll reach out to you directly by email to try and get this sorted out right away! It's true that Canadian shipping generally costs more in our platform. We operate as an open marketplace where the suppliers manage their own profiles, so we are unfortunately not in control of the shipping cost there. I'll be in touch directly to resolve your sample issue :) - Patrick, DropCommerce Founder