All reviews

Rating Breakdown

  • 5
    81% (330 ratings)
  • 4
    6% (26 ratings)
  • 3
    4% (17 ratings)
  • 2
    3% (13 ratings)
  • 1
    5% (20 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

May 11, 2020

I wanted to update my review of this app after using it for a few months and better understanding the ins-and-outs. PROS: - Customer service from the developers is out of this world. They have gotten back to me with questions and suggestions within the day and are incredibly friendly and helpful. They genuinely care about their customers and want to help you. - You do not have to worry about the quality of the products from suppliers on this app. They are very, very high quality. If you complain about the high prices of some of the products on this app, it is because of this quality; it is not cheap stuff from China. You can be more at ease that your store's customers will like their products more. - Easy-to-use app. The developers are constantly working on improving this app and it has gotten better with time. - USA-made, small business suppliers are what dropshipping needs right now. Many of the suppliers are ethical and eco-friendly; I am super grateful to Dropcommerce for finding suppliers like these as not many apps care where the products are coming from or doing to the environment. Dropcommerce does! CONS: - Suppliers dropping out from the program has been a real issue for me. I have had to change the layout of my store multiple times because of supplier dropouts or deleted products. I don't think you could survive with a single-product or small-inventory store with this app because of how many suppliers I have had drop out with products I really liked and wanted to make a selling point. I don't know if this is an issue that Dropcommerce could really fix unless they maybe had suppliers sign a form saying they will stay on for at least a year or pay a fine, etc., but this might make suppliers not want to join the app as much. Either way, suppliers dropping out has been a very big issue for my store. - Because it is difficult to have a single product or small inventory store, you have to include shipping prices in your product prices if you want to make a profit with a large-inventory one. This reduces your profit margins and may make you raise your product's price slightly above retail, which can be an issue. Again, this is just the nature of the app and kind of out of Dropcommerce's hands. Having suppliers lower their wholesale prices may help but I understand why they are unable to do this. IN SUMMARY: This is a GREAT app for starting your own LARGE-INVENTORY store or supplementary inventory store. Incredibly high quality products and USA/Europe-made suppliers that are from small businesses, care for the environment, ethically source products, etc. Amazing customer support. Easy to use app. Most cons about this app or cons that you will see in others' reviews are simply due to the nature of owning a dropshipping business and the issues that go hand-in-hand with this kind of work. The developers are constantly trying to iron out any issues they possibly can. Love Dropcommerce!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the detailed review! We love your enthusiasm :) It is a pleasure to serve customers like you, so if there's anything we can do to help, don't hesitate to let us know! - DropCommerce Support Team

5 / 5 Share

May 10, 2020

Love everything about this app! Just needs more products to choose from and the products they do have aren’t stocked well.

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

We're working on it, but thanks for the feedback and review :) Wish you the best, - DropCommerce Support Team

5 / 5 Share

May 9, 2020

So far my transition to Dropcommerce has been pleasantly pleasing. Easy to use simple integration. Great job DropCommerce.

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

We're happy to hear that :) Thanks for the review! - DropCommerce Support Team

5 / 5 Share

May 3, 2020

Great app. Will use it as soon as my store will be ready , most likely within the next 2 weeks. great choice of products, just love it so far. my store is in preparation now ....This will be my second store on Shopify , hopefully this new store will be very successful

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

We're happy to be a part of the journey! Let us know if there's anything we can do to help :) - DropCommerce Support Team

5 / 5 Share

May 3, 2020

Very easy and efficient installation. The service team even reached out to me by email to see if I had any help. They were very responsive to my questions and made everything simple and easy!

Using app

3 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the feedback! We're here to help :) - DropCommerce Support Team

4 / 5 Share

May 3, 2020

Hello Drop commerce, i am starter and wanted to bring below to your attention. Kindly look at the Wilds wood supplier- the watches in your Dropcommerce App has the retail price more than what the price they are offering in website. might be by $20-30 for products under $100. Kindly could you please let them know about it as it is not fair and is a conflict.I have pinged one of your customer care but she/he is away hence i need to leave a review here. If we target on US customer base then it will be a definite loss for sure. Hence, for that reason even though the watches are amazing I just did not opt for it.

Using app

About 2 months

Total reviews

26

Average rating

4.3

Developer Reply

Thanks for letting us know! We'll take a look at them, and make sure they don't violate our terms of agreement. Thanks for taking the time to leave us a review! - DropCommerce Support Team

5 / 5 Share

May 2, 2020

Being new to the world of e-commerce, I have found this app and the integration with Shopify to be brilliant. So easy to add products to my store and the support has been incredible, very quick to respond to any questions I have had. The products are also much better quality than you see on some other dropshipping apps. Would highly recommend!

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

We're happy that you're enjoying it! We're grateful for the review and feedback :) - DropCommerce Support Team

5 / 5 Share

May 2, 2020

Just installed this app. Loving it so far! Lots of good suppliers in my niche. Looking forward to my first sale. Fingers crossed!

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Happy to have you on board! We look forward to working together :) - DropCommerce Support Team

5 / 5 Share

May 2, 2020

I am new here try to explore this app and find more products for my stores, and if it good I will update my plan to get more of your products and make it smooth for my business, and may take over of the shipping rate

Using app

25 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for giving us a shot! Let us know if you have any questions :) - DropCommerce Support Team

5 / 5 Share

May 1, 2020

Hi all, if you are looking for a really nice template, talk to Patrick at DropCommerce. These guys have gorgeous website templates and their service is impeccable. They go the extra mile. And in this E-Commerce world where you are talking to people all day whom you never get to meet, that is a HUGE breathe of fresh air!

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the feedback :) We work very hard to go the extra mile, so we appreciate you noticing! We look forward to working with you! - DropCommerce Support Team

5 / 5 Share

April 29, 2020

As a supplier this has been the easiest and most convenient app to use, it integrates perfectly with our shopify store and links our inventory in no time. We are used to deal with other drop shipping platforms that are not even close to offer a good customer service for the suppliers and willing to help with any technical difficulty. Spencer is very responsive and helpful. Thank you for offering an outstanding service. Raul Beyond Borders Collective.

Using app

7 days

Total reviews

5

Average rating

3.4

Developer Reply

Thanks for the review :) We're here to be the best! Let us know if you ever need help with anything! - DropCommerce Support Team

5 / 5 Share

April 28, 2020

Great respond team I suggest you to add this app. USA and Canada brands which is easy and fast and great for dropshipping. It's maybe pricey for beginners but worth it. feel free to ask them they will help you if you need anything. that's what I did and I'm happy now. they are nice.

Using app

About 2 months

Total reviews

2

Average rating

5.0

Developer Reply

We're here to help! Thanks for the feedback :) Wish you the best, - DropCommerce Support Team

5 / 5 Share

April 27, 2020

This is my first time with DropCommerce. I was with Oberlo, however after very little success I decided to try you. We want only US Canada or Europe companies. Thank you Tere

Using app

9 months

Total reviews

1

Average rating

5.0

Developer Reply

Happy to be of service :) Keep us posted on your success! - DropCommerce Support Team

5 / 5 Share

April 21, 2020

So far so good with drop commence I just got my first order and will update as soon as it arrives. I'm hoping it's great.im so happy that it's all USA products I really how easy it was to fulfill the products

Using app

3 months

Total reviews

3

Average rating

4.7

Developer Reply

Happy to hear that! Thanks for the review :) - DropCommerce Support Team

5 / 5 Share

April 20, 2020

This app is great. I didn't think it would have better qualities than of Aliexpress. I sell natural skin care and I did not think this app would have the products. :) 10/10

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the review! We are very happy that you appreciate our service and we look forward to continuing to work together :) - Patrick @ DropCommerce

5 / 5 Share

April 17, 2020

I am so impressed with this app... super user friendly, superior customer service support. I am so happy to have found it!

Using app

3 months

Total reviews

9

Average rating

5.0

Developer Reply

Thank you so much :) We are so happy that you're enjoying our app . If there's anything we can help with along the way, please reach out via our chat system! - Patrick, DropCommerce Founder

5 / 5 Share

April 12, 2020

Just bought a store. Site looks gorgeous and support was not less than amazing. Took things to a whole new level. I cannot say enough about these guys.

Using app

25 days

Total reviews

1

Average rating

5.0

Developer Reply

Happy to hear that! We're here to help you level up! Thanks for the review :) - DropCommerce Support Team

4 / 5 Share

April 2, 2020

I will give this app a 4 star for now. Can you please add more suppliers to the list. For now it is very limited on suppliers list, but if you grow the list, this app is a 5-star....

Using app

Over 1 year

Total reviews

2

Average rating

4.5

Developer Reply

We're working on it! We've been adding new suppliers every week this year, with some big accounts in the works. Thanks for the feedback. Hopefully we can provide that 5-star experience soon :) - DropCommerce Support Team

3 / 5 Share

March 30, 2020

Selection for my niche is pretty good, not a large selection but some interesting first time items. Had a customer place their first order, recommended charge for shipping to the customer was 4.90, but when placing the order they charge you 10. There is a small disclaimer completely unnoticeable until order checkout about ability to charge 2.99 by completing sales fulfillment (so they reimburse you if you make enough sales) but only limited to 20 orders a month. I'm technically losing money to shipping at the moment, now I have to decide to charge the customers the full shipping price or increase retail price which either way looks bad for the business. Wish this was brought to the seller's attention in the first place, and DropCommerce should just feature this disclaimer as a promotional opportunity rather than an obligation to complete orders to a certain limit.

Using app

6 months

Total reviews

1

Average rating

3.0

Developer Reply

Hi there, I'm sorry that this reimbursement option wasn't made clear enough up front! It does show in the initial product pricing/shipping details area, but I can see how it could be missed. Sorry about that! This is a new feature and I will absolutely forward your feedback to our development team so we can improve this in the future. Thanks again for your feedback and if there's anything we can do to help, please contact us via live chat support in the app and we will be happy to chat. - Patrick, DropCommerce Founder

5 / 5 Share

March 29, 2020

Good platform to add to your online store I am just getting started but I think this will be a good match to other apps I currently use

Using app

About 1 month

Total reviews

7

Average rating

5.0

Developer Reply

We're happy to hear that! Thanks for giving us a shot :) - DropCommerce Support Team