DropCommerce: US Dropshipping
High quality and fast shipping dropshipping - DropCommerce
Rating
4.7
feedback
406
chart
#1,290
All reviews
Rating Breakdown
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March 28, 2020
So far, I’m really impressed with their customer service! I’m also happy I finally found a drop shipper who sells only US/Canada-made items. The merchandise looks very promising and high quality. Plenty of choices if you’re selectively looking for more than cheap warehouse-type items.
We're happy to hear that :) We aim to provide an awesome customer experience, so thanks for taking notice! Wish you the best, - DropCommerce Support Team
April 9, 2020
UPDATE: The DropCommerce team has once again gone above and beyond to provide me positive customer service. I am so excited to continue to use their platform. This is my first go-to for products. Easy breezy! Customer service DropCommerce provides is amazing. They answer my questions whenever I had them and more importantly made me feel that every question I had was not stupid. They were my first order on my new site. Love how easy it was to upload products and then fulfill my customers order. LOVE ME SOME DROPCOMMERCE!
We're here to help :) Glad to be of service. We love you too! - DropCommerce Support Team
March 26, 2020
We are a supplier for the growing DropCommerce network. Much needed development for the sellers looking for products shipping from the US. Shipping from the US means faster shipping, higher quality products and more return customers to your store! Support walked us through the every process. System has a very easy set up and clean interface.
Happy to have you on board! We love to collaborate with like-minded brands :) Thanks for the review! - DropCommerce Support Team
March 25, 2020
Don't know about product quality but variety of product is not enough to fulfil the market requirement
Hi there, Thanks for the feedback! We are adding new suppliers every single day, and so our product variety is growing daily. If you stick around I'm sure that we'll be able to find what you're looking for! If there was something in particular you were looking for, please let us know and we'd be more than happy to help find it. - Patrick, DropCommerce Founder
March 23, 2020
I started using this service just about 48 hours ago. I'm impressed by the products they carry and am excited to move forward with them in my store.
Thanks for the review! Let us know if you have any questions :) - DropCommerce Support Team
March 19, 2020
Easy to use and has many great product choices. Allows for the request of samples. I recommend for those looking for US suppliers
Thanks for the feedback! We're happy to hear that you've been enjoying it so far! Wish you the best, - DropCommerce Support Team
March 17, 2020
I started using this to begin a drop shipping business on Shopify. Integrates well. Let's see how they handle delivery and customer service.
Hi there, Thanks for trying out our app and for leaving us a review. If you have any questions or feedback along the way, please reach out and our support team will be happy to help! We have very reliable support 9-5pm Monday-Friday, but we still try to help on evenings and weekends too as much as possible :) - Patrick, DropCommerce Founder
March 14, 2020
It's a great app, with delivery from the U.S. and Canada. Better than others who only ship from China. Especially in this situation with coronavirus.
Hi there, thank you so much for the review. We are proud to help dropshippers build more sustainable businesses with faster shipping. Thanks a lot, Patrick, DropCommerce Founder
March 12, 2020
I will give a 4 for now as it is easy to use and very intuitive. BUT please add more suppliers to the list. For now it is very limited on suppliers list, but hey, if they grow the list, this app is a 5-star. I recommend it.
Hi there, We are adding new suppliers every single day, so please check back often :) Thank you so much for leaving a review, and I hope we'll earn your fifth star in time! Talk soon, Patrick, DropCommerce Founder
March 12, 2020
Love the app, support is great & products are nice. I feel DropCommerce is expanding to bigger things so i am down with everything they have to offer. Hopefully more women's clothing suppliers coming soon?? Thanks again.
Thank you so much for the review. We are definitely looking for more women's clothing, so stick around :) Patrick, DropCommerce Founder
April 14, 2021
I am always looking for new vendors and an assortment of both unique and quality products to add to my online selection. I am very pleased having added Drop Commerce to my store. The selection is vast ,the descriptions and images are perfect and it was an easy install to Shopify platform. I just signed up yesterday and have already made my first sale which proves to me I made the right decision. I have been drop shipping for about a year and tired of the waiting and wondering what products from other platforms will look like if and once they arrive, this definitely removes that stress. Plus this app allows you to order samples which is a great feature. I would strongly advise adding the Drop Commerce app, plus you get a free trial period so there is nothing to lose. Shipping is fast, tracking numbers are provided all of which leaves your customers pleased and returning to shop again.
Thanks for the thoughtful review! We're happy to hear that you appreciate the app :) Keep killing it! - DropCommerce Support Team
March 11, 2020
(+): App support is very responsive. App provider also interfaces quickly with vendors if needed. Many nice US made products from small batch suppliers. Product invoicing options from some vendors. large selection of items. (-)So far, not all the vendors featured in the few orders I've done have been prompt, but is a limited sample. But for one instance waited almost a week for paid order to get shipped--and still waiting on the product. Likely will be 10 days or more and was a simple stock item of detergent. In another instance waited a few days because the payment wouldn't go through. Margins lower than typical. Some vendors demand minimum pricing. Shipping cost arrangement a bit of a surprise once I started ordering, but it will just ensure I don't go over the max orders per month when the shipping reimbursement stops, or it won't be worth it due to the high and unpublished shipping costs from some vendors. Also, the fulfillment process is a little klunky and does not fire off a fulfillment trigger to Loox nor to Judge.me for reviews for some reason but it is hard to say where that issue lies...but the non-Drop Commerce orders work fine. Though Klaviyx does pick up the events, so there is a workaround but it means two different flows in my campaigns. Also imports variants incorrectly, but the support folks have been very open to fixing it in a future release, which would be nice. It is not a showstopper but requires handjamming the changes on every imported product. So overall, a 4.5 rounded up because the staff is responsive and friendly and there are unique nice products worth checking out. Not sure if I'll keep but definitely worth a try to see what you think.
Awesome review! Very thoughtful and detailed. Thanks for the feedback :) - DropCommerce Support Team
March 11, 2020
Items are over price, not sure how you can make a profit! $25 bags are $90 on this app. They must get a cut off of each item.
Hi there, I'm very sorry that you feel that the items in our app are overpriced. All prices are set by the suppliers, and we do not any any cut on any items. Each supplier manages their own profile, so it's up to stores to choose which suppliers offer products at prices that work for them. We require that suppliers show their true retail prices on DropCommerce, so if you're actually seeing the same item for cheaper elsewhere, we would happily look into it and remove the item if that's true. Would you mind letting me know which supplier you're referring to so we can look into it? I will reach out personally to see if we can work this out. Thanks for your feedback, Patrick, DropCommerce Founder
March 9, 2020
Very much appreciated this app and its simplicity. No hassles, easy to find and add products. Started with the trial and now using Pro. Definitely worthy of 5-stars.
We're here to simplify things! Happy to hear that it's working! Wish you the best, - DropCommerce Support Team
March 4, 2020
This app is just just perfect!! I tried different dropshipping apps, but this one had all the features I was looking for. You can tell the superior quality on the suppliers they pick, their app (everything works flawlessly!), and their customer support - I cannot stress enough how good their support is... it's incredible, if you have any questions, or even suggestions, they get answered or implemented right-a-way! I would say this app is a few steps ahead of all of its competitors. But don't just take my opinion, go try for yourself!! ;)
Thank you so much for the review. I'm very happy that you find value in our app and our support. Looking forward to seeing your success on our platform :) Patrick, DropCommerce Founder
March 5, 2020
This app is pretty terrible. Not a really great selection (at least for what I need) and their prices are ridiculously high. $39 for a super basic bikini set? No special designs or features, just basic. I have no clue how they expect you to make a profit here but I am definitely un-installing. Shopify should disband these type of apps. They claim suppliers are offering anywhere from 30-50% off but a quick Google search proves that is a lie. I mean, we're all trying to make a couple bucks here and I'm not gonna sell FOR you and your suppliers. That's not how this works. I Just signed up for a plan no more than an hr ago and got set up on the free 7 day trial. Apparently, there is no way to cancel in Shopify or their app so I am un-installing and I sincerely hope that I am not charged. If I am, I will update this review. Update 3/5/20: I spoke with Patrick and the customer service couldn't be better. They are gonna be adding new suppliers and I think we found a middle ground.
I'm very sorry to hear that you weren't able to find what you needed in our app. I'm one of the founders, and I can tell you with 100% honesty that we do not mark up the products at all. We do not take ANY commission from sales. We operate as an open marketplace like AirBnb, where suppliers set their own prices. We earn our revenue only from the monthly subscriptions. If we are made aware of products in our app listed elsewhere online for less than the 'Retail Price' in our app, we would happily contact the supplier and either adjust the prices or remove them from the service if they are unwilling to comply. Because we only sell from US suppliers, products do tend to be a bit higher on our platform, but often the material and build quality is significantly higher than what you would find on other platforms. We are always listening to feedback, and if we get any bad reviews about a supplier we always act on them. We are just about to launch a 'rating' system for our suppliers, which will make it much easier to find only the top-quality options, and we are bringing on multiple new suppliers each day. If you'd like to chat about this one-on-one, I would really appreciate you letting me know which suppliers / products you saw listed online for cheaper than in our system, and I will make sure it gets dealt with, in addition to looking for more suppliers specifically in your niche. Thank you for being passionate enough to leave a review. It means a lot to us, and if you would give me the chance to speak to you, I will do everything I can to improve the situation. I will reach out directly to you as well and I hope we can discuss this further. Talk soon, Patrick, DropCommerce Founder
March 3, 2020
I used this app to increase the quality of my brand. A great resource. I highly recommend it. great app.
Hi there, thank you so much for the review :) If there's anything we can help with along the way, please reach out! Patrick, DropCommerce Founder
Feb. 29, 2020
it looks good. I started trying yet. Let's see how the result will be. I will let you know the results.
Hi there! So happy to hear that you like the app so far. If you need any help at all along the way, please reach out via our chat system :) - Patrick, DropCommerce Founder
Feb. 17, 2020
Intéressant pour les Américains mais pour moi qui veut livrer au Canada, il y a très peu de choix. De plus, les frais de livraison sont très élevés pour mon pays.
Bonjour, Merci pour votre retour. Je suis désolé que vous ayez eu du mal à trouver le bon fournisseur pour vos marchés canadiens. Soyez assurés que nous ajoutons de nouveaux fournisseurs chaque semaine avec plus de fournisseurs canadiens à l'horizon. Nous encourageons également nos fournisseurs basés aux États-Unis à s'ouvrir davantage à l'expédition au Canada, mais dans certains cas, avec des frais d'expédition élevés, il est parfois trop coûteux à justifier. Nous travaillons à fournir plus de solutions, car votre défi n'est pas unique. Si vous souhaitez discuter davantage, nous aimerions explorer quelques idées! P.S Mes excuses mais nous n'avons pas de membre de l'équipe francophone, nous avons donc dû utiliser google translate. J'espère que la traduction était adéquate! Patrick @ DropCommerce // Hey there, Thank you for the feedback. I'm sorry that you had difficulty finding the right supplier for your Canadian markets. Rest assured that we are adding new suppliers weekly with more Canadian suppliers on the horizon. We are also encouraging our USA based suppliers to open up to shipping to Canada more, but in some cases with high shipping costs sometimes it is too expensive to justify. We are working on providing more solutions, as your challenge is not unique. If you would like to discuss further we would love to explore some ideas! P.S My apologies but we do not have a french speaking team member, so we had to use google translate. I hope the translation was adequate! Patrick @ DropCommerce
Feb. 16, 2020
This is definitely one of the best drop-ship apps on Shopify, i'm looking to building my business (Beyond Necessities) with Dropcommerce...
Thanks for the awesome review! Wish you the best, - DropCommerce Support Team