All reviews

Rating Breakdown

  • 5
    80% (86 ratings)
  • 4
    7% (7 ratings)
  • 3
    3% (3 ratings)
  • 2
    5% (5 ratings)
  • 1
    6% (6 ratings)

Reviews with Text

  • 85% (91)
Review RSS Feed Review RSS Feed

5 / 5 Share

May 15, 2023

Slick app for adding drop-shippable products into your pre existing store to make some extra passive revenue. Easy to navigate, and the selection of available products is great.

Store

PALS

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 11, 2022

Would highly recommend Dropshipping. They make it simple and easy to maneuver through. Wonder and beautiful products.

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 2, 2022

My shop is new and I decided to start with Dropcommerce for several reasons - shipping times and quality of the products. Also, the sync with Shopify is so easy and intuitive. The test purchases that I made went well and all of the suppliers have been great to work with. Deliveries were made on time. Hopefully, Dropcommerce will continue to add suppliers as well as enhance their own platform and scale for growth.

Using app

26 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your review! Rest assured, we add awesome new US and Canadian based suppliers every week, and we have some really great features coming soon as well :D

5 / 5 Share

Oct. 25, 2022

We had an issue with one supplier that was unresponsive for more than a month and customer service helped us sort this out. We have been using DropCommerce for some time now and they keep improving the app and especially on how they handle unresponsive suppliers.

Using app

Almost 2 years

Total reviews

11

Average rating

4.6

Developer Reply

Thank you very much for the review! We're glad that we could help resolve the issue for you, and as discussed we have some really great improvements coming soon! :)

1 / 5 Share

Sept. 29, 2022

This has to be the worst app I've ever used. I have tried SO many times. I've tried different shops, different shopify stores of mine, the outcome is almost always frustrating! The app doesn't work great, no one answers the chats, the orders don't sync. I can't pay for an order to fulfill it. Order I pay to get fulfilled never go through. It's ton of headaches and they won't refund my money because I paid for the year!!!! Stay away! Thinking of contacting better business bureau.

Using app

5 months

Total reviews

1

Average rating

1.0

Developer Reply

Hi there, Our support team has been in touch with you and everything has been resolved on our end. Please don't hesitate to reach out at any time and we will be happy to continue serving you!

1 / 5 Share

July 3, 2022

Please save your money, and choose a different app. The products are not unique, the quality is low, and the pricing is high. You will NOT MAKE A PROFIT off this app, or its products. Also, even if you cancel your accoutn, you will continue to be billed monthly. I cancelled 2 months ago, and even with Shopifys help, Jimmy the app developer will continue to bill you. There are so many other great drop ship apps that can actually make a difference, but this is not one of them. Jimmy you can make this right be refunding me my money for the past 2 months. You sent me a cancelation email back on 4/17/22 and yet you continue to bill me. Shopify sellers beware.

Using app

About 2 months

Total reviews

1

Average rating

1.0

Developer Reply

Hey there, As Jimmy from our support team had mentioned, you had created two separate accounts with us, but had only cancelled one of them, which resulted in continued billing on the active account. Jimmy also mentioned to you that he had issued you a refund on the active account. Please note that billing is done through Shopify, but we have authorized a refund on the two months of DropCommerce charges on your active account. Please feel free to reach out to our support team if you have any other questions or concerns.

2 / 5 Share

May 28, 2022

Hello All, I really want to work with dropcommerce.com, and i have handful of their items in my store, but I am finding it very hard to add more items. The vendors prices are too high to make a profit and i also see that the vendors are selling their products cheaper than what i can sell. I am going to wait one more month and if nothing changes, i will have to delete the styles from my website, cancel the $19.99 monthly subscription. Here is one example: Jolie High-Waisted Athletic Shorts with Hip Pockets $15.84 Walmart $14.72 Lightinthebox $12.19 Can someone give me some insights on this?

Using app

22 days

Total reviews

5

Average rating

3.4

Developer Reply

Hey there, Thank you for your feedback! As we specifically only work with high quality USA and Canada based suppliers, the products on DropCommerce are typically at a higher price point, however we do guarantee a minimum of 30% off retail prices from our supplier to our merchants, with the average being closer to 40%. As for seeing price discrepancies, please feel free to reach out to our support team so that we may address them!

5 / 5 Share

May 11, 2022

I was introduced to this app by a shop that wanted to carry my product. What a genius setup! And the customer service was fantastic. I'm so glad I was introduced!

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 20, 2022

We have been using the app for about a year. Nicely integrated with Shopify. Tech support very responsive and helpful.

Using app

About 3 years

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for your review! We look forward to working with you for many more years to come!

5 / 5 Share

July 12, 2022

Be careful it's addicting in a good way! I'm adding products every day, every hour! I absolutely love this app! I love all the products and the product descriptions are amazing, with very little if any editing on them. You'll love this app! 10 Stars! UPDATE: I reinstalled the app and signed up for an account and tried to import products to my store and it's not working.

Using app

4 months

Total reviews

11

Average rating

4.3

Developer Reply

Thank you so much for your review! We are thrilled to hear that you are loving DropCommerce! Looking forward to helping you grow your business! :)

5 / 5 Share

Feb. 17, 2022

Great app, easy to use, and good support. DropCommerce has been a great partner to promote and expand our brand.

Store

BeNat

Using app

11 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 12, 2022

This is a great app and the only one I could find with all of the quality natural wellness products I needed for my store! Tech support was easy with fast resolution to my question. Thank you Jimmy!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 23, 2021

We love how simple it is for first time use and caught on right away, which is why we upgraded immediately , We love it and the selection is great a big variety and staff very supportive.

Using app

7 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 20, 2021

I love the fact that the suppliers are from the US or Canada because it's reassuring to me and my future customers that they are getting products that are made with top quality materials, made with care and will last them the many years to come!

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Hey there, thanks so much for your review! We are so happy to hear that you are enjoying our app and our US and Canada based suppler network :)

5 / 5 Share

Oct. 20, 2021

I use the app as a supplier and so far very happy with our account set up smooth process and prompt responses to my inquiries. The customer service is great and directive! Thanks! Triout

Using app

About 1 month

Total reviews

3

Average rating

5.0

Developer Reply

We're happy to hear that you're enjoying it! We look forward to working with you. We're featuring the Wrap & Roll in our upcoming "New Suppliers" e-newsletter, coming out tomorrow :) All the best, DropCommerce Support Team

5 / 5 Share

Aug. 9, 2021

What an absolute gift DropCommerce is in my life. I would not be able to accomplish what I have accomplished without it. The brands that I am able to carry through this app are amazing and it's so easy it's almost too good to be true. But it is true and I am just grateful to have found DropCommerce. Also, the support is incredibly quick to respond and resolve any questions I have had. Like, within minutes... A great service and amazingly responsive team behind it.

Using app

About 2 months

Total reviews

3

Average rating

5.0

Developer Reply

Thanks so much for your review :) Creating memorable customer experiences like this is what gets us up in the morning. We're very grateful that you're enjoying it so much. Let us know if there's anything else we can do to help! - DropCommerce Support Team

5 / 5 Share

July 27, 2021

The application works very well and is very easy to use the app! The thing I was impressed with was the customer service, quick to respond, and quick to solve problems! Professionals!!

Store

KORISSA

Using app

9 months

Total reviews

3

Average rating

5.0

Developer Reply

Thanks so much for the feedback! We do our best to make sure that our app delivers! If there's anything else we can do for you, don't hesitate to reach out! - DropCommerce Support Team

5 / 5 Share

June 30, 2021

Very nice & modern platform for wholesale brands like ours. We had amazing support from their team to get started and overall, it was a breeze! Highly recommend for brands!

Using app

2 months

Total reviews

4

Average rating

4.0

Developer Reply

Thanks for the feedback! We're happy to be working with you:) - DropCommerce Support Team

4 / 5 Share

June 3, 2021

Overall, this is a pretty good app and has tons of products to choose from. Customer support is amazing as they have assisted me multiple times this week. 1. I got kicked out of my plan, 2. My orders didn't sync from my Shopify store. I attributed this to some upgrade glitches and me being fairly new to this. I'll come back in and give five stars when I get all the kinks worked out. Hats off to Jimmy and Kathleen.

Using app

22 days

Total reviews

5

Average rating

2.4

Developer Reply

Thanks for the feedback! If you're still experiencing issues, we'd be happy to resolve them! If not, we'd love to get that fifth star :) Thanks! - DropCommerce Support Team

5 / 5 Share

May 30, 2023

This app makes it so easy to work with drop shipping vendors, and their customer support is amazing! They always get back right away and are super friendly.

Using app

About 3 years

Total reviews

6

Average rating

5.0

Developer Reply

We're happy that you're enjoying it! We aim to please :) - DropCommerce Support Team