DropCommerce: US Dropshipping

Dec. 27, 2020

We at Homestead Hybrid have been using DropCommerce coming up on a year now and they have always been super helpful with every question, issue and order made through them. We now have an annual account due to the amount of Solar Equipment they carry.

Dec. 27, 2020

MAN! I wish I could leave more stars. Listen Shopifiers. You will NOT find better Customer Service. Seriously I have asked so many "duh" questions and they have answered every single question patiently (thanks Patrick lol) EVEN going out of their way to find the answers. Now while they do not speak for other companies they do share knowledge. I ABSOLUTELY LOVE DropCommerce. AND EVEN BETTER I've been with Shopify for a year this month and they are the ONLY supplier that has 1 communicated every time I had questions. 2 that I've made a 100% legit sale with. AND Celebrated with me. They don't make you feel stupid its like they're really a part of your company your on the same team. ATTENTION Newbie’s Don’t use anyone else Trust there’s no better as far as I’m concerned I wish I had been with them since day 1. Expressive DeZien LOVES DropCommerce.

Nov. 17, 2020

DropCommerce is great! We were not interested in doing individual dropshipping because of the amount of work involved in processing the orders but with DropCommerce it's as easy as processing one of our own web orders. If you are a maker, we highly recommend connecting with them!

Nov. 5, 2020

The platform is pretty straight-forward - easy to integrate. But that's where it ended for us, hence the 2 stars. We signed up as a supplier (not a retailer), and as such, vetted retailers when receiving requests - prior to approving them to carry our products - well within our right to do so given the option, and were met with negativity when inquiring about said retailers. After not being able to find clear information regarding "product sampling requests" and receiving negative remarks from customer service chat member - "Patrick," we decided to part ways, albeit for a multitude of reasons - including one that raised red flags. The most important - I can’t imagine another brand being told that expecting to do business with “legitimate” retailers is an “unrealistic” expectation in drop-shipping and with DropCommerce! We do business with a couple other Drop Ship platforms and have never EVER been told that. Further, DropCommerce even states on its FAQ’s: "DropCommerce Products are not Your typical Dropshipping products. We only offer the best US and Canadian suppliers on the app — so never worry about the quality or where it's shipping from. Our suppliers actually care about the products they ship to your customers." As a brand, you're right! We absolutely care about who we allow to carry our products or who we choose to do business with – as any reputable company should do! But being told that because we deny more than we approve and are the problem - leaving retailers – whether legitimate or not – with a bad taste is completely unprofessional, not to mention quite unnerving. As any reputable brand should and does, we work hard to establish an image and under no circumstances are willing to knowingly participate with “false storefronts” or someone’s scheme to get a quick payout. While we know that isn’t the majority, we also know that they do exist. If what your chat rep Patrick advised me is true, then your response on your FAQ section for suppliers is not. You can’t expect a legitimate brand to not vet a potential retailer – which is exactly what we do – prior to approving them for listing products. Besides, we are a niche brand and as such, expect our retailers to be familiar with the product. How it’s made, warranty information, etc. Not just sell it and move on. We want to partner with retailers by all means, but not if it means tarnishing our image or what we’re building in the process. I can only hope this is a lesson learned for your staff and your company going forward. Chances are – it won’t matter, as we’re only one brand in your “thousands of genuine sellers.”

Aug. 3, 2020

Super simple to import to Shopify. Super simple to fulfill. The only thing I wasn’t aware of is that I needed to fulfill it through here and not just through Shopify, but maybe that’s just because I needed to add a payment method. But it was easy to figure out so I’m all set for next time.

July 26, 2020

I have used the app for almost a year and even paid for the annual subscription. I will not renew because the products are too high priced to make any profits.

June 4, 2020

I just signed up so not sure about how the app works yet but the team is terrific in getting my questions answered and helping to be onboarded. I"m looking forward to getting started!

May 31, 2020

Have not made any transactions yet. I will be happy to let you know in about a month or so after happy customers. However Your Chats rooms are excellent for decision making and help. Patrick was Amazing. He was very aware, helpful and just there. Need more variety of products.

May 14, 2020

Supplier here. Staff has been incredibly responsive and professional. DropCommerce platform is super easy and intuitive. The customer facing side of the program seems great. Would definitely recommend for friends and business associates as there seems to be a strong human component to be sure everything goes as smoothly as possible.

May 16, 2020

It's too soon to give a full review; I'm on a free trial and am downloading products as quickly as I can so will up-date down the road. The app is easy to install; there is a great selection of suppliers and products from which to choose and which will complement my existing store. On the downside, I feel that the monthly fees are a tad too expensive. Edited: Since I first reviewed, I have discovered many quality suppliers and the customer service is second-to-none. I highly recommend this app!

May 3, 2020

Very easy and efficient installation. The service team even reached out to me by email to see if I had any help. They were very responsive to my questions and made everything simple and easy!

May 3, 2020

Hello Drop commerce, i am starter and wanted to bring below to your attention. Kindly look at the Wilds wood supplier- the watches in your Dropcommerce App has the retail price more than what the price they are offering in website. might be by $20-30 for products under $100. Kindly could you please let them know about it as it is not fair and is a conflict.I have pinged one of your customer care but she/he is away hence i need to leave a review here. If we target on US customer base then it will be a definite loss for sure. Hence, for that reason even though the watches are amazing I just did not opt for it.

April 29, 2020

As a supplier this has been the easiest and most convenient app to use, it integrates perfectly with our shopify store and links our inventory in no time. We are used to deal with other drop shipping platforms that are not even close to offer a good customer service for the suppliers and willing to help with any technical difficulty. Spencer is very responsive and helpful. Thank you for offering an outstanding service. Raul Beyond Borders Collective.

April 2, 2020

I will give this app a 4 star for now. Can you please add more suppliers to the list. For now it is very limited on suppliers list, but if you grow the list, this app is a 5-star....

March 28, 2020

So far, I’m really impressed with their customer service! I’m also happy I finally found a drop shipper who sells only US/Canada-made items. The merchandise looks very promising and high quality. Plenty of choices if you’re selectively looking for more than cheap warehouse-type items.

March 11, 2020

Items are over price, not sure how you can make a profit! $25 bags are $90 on this app. They must get a cut off of each item.

Oct. 19, 2019

This is a good app. The items are well curated . They have suppliers from the United States and Canada. Which makes it great for quick shipping. A lot of the Jewelry is artisan .As for customer support, I have reached out to customer support several times and the response is prompt and good.

Oct. 4, 2019

I used this app to help me fulfill quality products in a reasonable time frame. I love this app. I will continue to use this app.

Sept. 13, 2019

I used this app to reach out to potential customers. The app is easy to setup and simple to use. I will recommend this app to all of my friends.

Nov. 4, 2019

UPDATED RATING- At first I was having issues with the back office. They were quick to help me get it up and running. It has been beneficial for my business! I highly suggest this to any small business just starting up! The only thing that could make the app even better is web tutorials (they might have them I just cant find them).