DropCommerce: US Dropshipping
High quality and fast shipping dropshipping - DropCommerce
Rating
4.6
feedback
79
chart
#874
All reviews
Feb. 25, 2022
Received professional timely support. Selection of products is different than I have seen on other applications. You can try it for yourself to see if you like it.
Hey there, Thank you for your review! Glad to see our support was able to help you in a timely manner and that you are finding unique products on our platform! Please reach out to our support team any time if you need any other assistance!
Feb. 17, 2022
Great app, easy to use, and good support. DropCommerce has been a great partner to promote and expand our brand.
Feb. 12, 2022
This is a great app and the only one I could find with all of the quality natural wellness products I needed for my store! Tech support was easy with fast resolution to my question. Thank you Jimmy!
Nov. 23, 2021
We love how simple it is for first time use and caught on right away, which is why we upgraded immediately , We love it and the selection is great a big variety and staff very supportive.
Nov. 20, 2021
I love the fact that the suppliers are from the US or Canada because it's reassuring to me and my future customers that they are getting products that are made with top quality materials, made with care and will last them the many years to come!
Hey there, thanks so much for your review! We are so happy to hear that you are enjoying our app and our US and Canada based suppler network :)
Oct. 20, 2021
I use the app as a supplier and so far very happy with our account set up smooth process and prompt responses to my inquiries. The customer service is great and directive! Thanks! Triout
We're happy to hear that you're enjoying it! We look forward to working with you. We're featuring the Wrap & Roll in our upcoming "New Suppliers" e-newsletter, coming out tomorrow :) All the best, DropCommerce Support Team
Aug. 9, 2021
What an absolute gift DropCommerce is in my life. I would not be able to accomplish what I have accomplished without it. The brands that I am able to carry through this app are amazing and it's so easy it's almost too good to be true. But it is true and I am just grateful to have found DropCommerce. Also, the support is incredibly quick to respond and resolve any questions I have had. Like, within minutes... A great service and amazingly responsive team behind it.
Thanks so much for your review :) Creating memorable customer experiences like this is what gets us up in the morning. We're very grateful that you're enjoying it so much. Let us know if there's anything else we can do to help! - DropCommerce Support Team
July 27, 2021
The application works very well and is very easy to use the app! The thing I was impressed with was the customer service, quick to respond, and quick to solve problems! Professionals!!
Thanks so much for the feedback! We do our best to make sure that our app delivers! If there's anything else we can do for you, don't hesitate to reach out! - DropCommerce Support Team
June 30, 2021
Very nice & modern platform for wholesale brands like ours. We had amazing support from their team to get started and overall, it was a breeze! Highly recommend for brands!
Thanks for the feedback! We're happy to be working with you:) - DropCommerce Support Team
June 3, 2021
Overall, this is a pretty good app and has tons of products to choose from. Customer support is amazing as they have assisted me multiple times this week. 1. I got kicked out of my plan, 2. My orders didn't sync from my Shopify store. I attributed this to some upgrade glitches and me being fairly new to this. I'll come back in and give five stars when I get all the kinks worked out. Hats off to Jimmy and Kathleen.
Thanks for the feedback! If you're still experiencing issues, we'd be happy to resolve them! If not, we'd love to get that fifth star :) Thanks! - DropCommerce Support Team
May 30, 2023
This app makes it so easy to work with drop shipping vendors, and their customer support is amazing! They always get back right away and are super friendly.
We're happy that you're enjoying it! We aim to please :) - DropCommerce Support Team
April 27, 2021
This app is excellent. All the features I need in one place. Very responsive customer service AND excellent resources and tutorials. Highly recommend! Thank you!
We're happy to hear that you are enjoying it :) We wish you the best of success! - DropCommerce Support Team
April 27, 2021
Great and easy to navigate. Looking forward to work again! Alex is very helpful. They have the best products!
Thanks for your review. We appreciate your feedback :)
April 3, 2021
A lot of great stores to choose from. Quality products and great shipping time for US customers!! My best sellers are from this Dropshipping App.
We're happy to hear that you're enjoying the selection! We have new suppliers coming out every single week :) - DropCommerce Support Team
March 8, 2021
This is THE best collection of quality goods if you are looking for Made in the USA, Canada, Women-Owned, or ethically sourced items.
Thanks so much for the feedback :) We're continuing to add more products from ethical suppliers every week! Wish you the best, DropCommerce Support Team
March 3, 2021
We really loved this APP because allow us to promote, sell, meet others customers and re-sellers and learn more from ecommerce and dropshipping. We tried with another company but it was difficult to ad the products and wait them to approved it: which they never approve our items. With DropCommerce the process was smooth and also SUPER MORE USER FRIENDLY... Thanks DropCommerce... Thanks!
Thank you so much for the review. We really appreciate having you on the platform :)
Dec. 27, 2020
We at Homestead Hybrid have been using DropCommerce coming up on a year now and they have always been super helpful with every question, issue and order made through them. We now have an annual account due to the amount of Solar Equipment they carry.
Thank you so much for the kind review. We're happy you appreciate our service and we look forward to working with you and watching your continued success in 2021 :)
Dec. 27, 2020
MAN! I wish I could leave more stars. Listen Shopifiers. You will NOT find better Customer Service. Seriously I have asked so many "duh" questions and they have answered every single question patiently (thanks Patrick lol) EVEN going out of their way to find the answers. Now while they do not speak for other companies they do share knowledge. I ABSOLUTELY LOVE DropCommerce. AND EVEN BETTER I've been with Shopify for a year this month and they are the ONLY supplier that has 1 communicated every time I had questions. 2 that I've made a 100% legit sale with. AND Celebrated with me. They don't make you feel stupid its like they're really a part of your company your on the same team. ATTENTION Newbie’s Don’t use anyone else Trust there’s no better as far as I’m concerned I wish I had been with them since day 1. Expressive DeZien LOVES DropCommerce.
Thanks for the feedback! We love you too :) Wish you the best, - DropCommerce Support Team
Nov. 17, 2020
DropCommerce is great! We were not interested in doing individual dropshipping because of the amount of work involved in processing the orders but with DropCommerce it's as easy as processing one of our own web orders. If you are a maker, we highly recommend connecting with them!
We're happy that you're enjoying it! We love working with authentic brands and entrepreneurs. Wish you the best! - DropCommerce Support Team
Nov. 5, 2020
The platform is pretty straight-forward - easy to integrate. But that's where it ended for us, hence the 2 stars. We signed up as a supplier (not a retailer), and as such, vetted retailers when receiving requests - prior to approving them to carry our products - well within our right to do so given the option, and were met with negativity when inquiring about said retailers. After not being able to find clear information regarding "product sampling requests" and receiving negative remarks from customer service chat member - "Patrick," we decided to part ways, albeit for a multitude of reasons - including one that raised red flags. The most important - I can’t imagine another brand being told that expecting to do business with “legitimate” retailers is an “unrealistic” expectation in drop-shipping and with DropCommerce! We do business with a couple other Drop Ship platforms and have never EVER been told that. Further, DropCommerce even states on its FAQ’s: "DropCommerce Products are not Your typical Dropshipping products. We only offer the best US and Canadian suppliers on the app — so never worry about the quality or where it's shipping from. Our suppliers actually care about the products they ship to your customers." As a brand, you're right! We absolutely care about who we allow to carry our products or who we choose to do business with – as any reputable company should do! But being told that because we deny more than we approve and are the problem - leaving retailers – whether legitimate or not – with a bad taste is completely unprofessional, not to mention quite unnerving. As any reputable brand should and does, we work hard to establish an image and under no circumstances are willing to knowingly participate with “false storefronts” or someone’s scheme to get a quick payout. While we know that isn’t the majority, we also know that they do exist. If what your chat rep Patrick advised me is true, then your response on your FAQ section for suppliers is not. You can’t expect a legitimate brand to not vet a potential retailer – which is exactly what we do – prior to approving them for listing products. Besides, we are a niche brand and as such, expect our retailers to be familiar with the product. How it’s made, warranty information, etc. Not just sell it and move on. We want to partner with retailers by all means, but not if it means tarnishing our image or what we’re building in the process. I can only hope this is a lesson learned for your staff and your company going forward. Chances are – it won’t matter, as we’re only one brand in your “thousands of genuine sellers.”
Thank you for your feedback! As explained in our private chat, DropCommerce provides value to dropshippers by allowing them access to our network of quality US suppliers. Many dropshippers are brand new to ecommerce and just building their store, and we've found that when suppliers are unwilling to work with the majority of dropshippers looking to sell their products, it creates a net-negative impact on our ecosystem as a whole. We want to help everyone, but we also don't want to set up dropshippers to be regularly disappointed by suppliers who are unwilling to work with the majority of sellers on our platform. Situations like this are tough, and I apologize if expectations for your experience as a supplier were not met. We will take your feedback seriously and see if there's anything we can to to improve this system moving forward. Thanks, Patrick, DropCommerce CEO & Founder