All reviews

Rating Breakdown

  • 5
    81% (322 ratings)
  • 4
    7% (26 ratings)
  • 3
    4% (17 ratings)
  • 2
    3% (13 ratings)
  • 1
    5% (20 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 12, 2022

This app sure makes dropshipping easy! The process to discover, and import products into your store is a breeze. I also love that the products are all sourced from Canada and the USA!

Store

My Store

Using app

1 day

Developer Reply

Thank you so much for your review! We're looking forward to helping you build your business!

5 / 5 Share

Nov. 10, 2022

DropCommerce came highly recommended by a friend, and I can see why! Quick and easy process to find and import products, and some really nice features that make the entire experience simple.

Store

BajShop

Using app

15 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your review! We're very glad to hear that you and your friend enjoy DropCommerce so much! We're looking forward to helping you build your business!

5 / 5 Share

Nov. 9, 2022

This app is great! Very fast and efficient, and the UI is awesome. I love that they have automated fulfillment, such a must have feature for scaling! Highly recommend!

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your review! We're looking forward to helping you build your business!

5 / 5 Share

Nov. 7, 2022

I'm new to dropshipping but DropCommerce has made my first steps so easy. The app is easy to navigate, and the products look great. They seem to have a solid support team as well!

Store

My Store

Using app

24 days

Developer Reply

Thank you so much for your review! We're looking forward to helping you build your business!

5 / 5 Share

Nov. 4, 2022

My experience with Dropcommerce has been amazing so far! Very quick and efficient team, and tons of awesome products to browse through! I love how there are filters for fair trade and organic products, this is exactly what I've been looking for!

Using app

4 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your review! We're very glad to hear you are finding our filters useful! More to come soon! :)

5 / 5 Share

Nov. 2, 2022

My shop is new and I decided to start with Dropcommerce for several reasons - shipping times and quality of the products. Also, the sync with Shopify is so easy and intuitive. The test purchases that I made went well and all of the suppliers have been great to work with. Deliveries were made on time. Hopefully, Dropcommerce will continue to add suppliers as well as enhance their own platform and scale for growth.

Using app

26 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your review! Rest assured, we add awesome new US and Canadian based suppliers every week, and we have some really great features coming soon as well :D

5 / 5 Share

Nov. 1, 2022

Really smooth and straightforward interface. I love how easy it is to navigate through and discover new products and suppliers. Absolutely loving it!

Using app

3 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your review! We look forward to helping you build your business! :)

5 / 5 Share

Oct. 25, 2022

We had an issue with one supplier that was unresponsive for more than a month and customer service helped us sort this out. We have been using DropCommerce for some time now and they keep improving the app and especially on how they handle unresponsive suppliers.

Using app

Almost 2 years

Total reviews

8

Average rating

4.5

Developer Reply

Thank you very much for the review! We're glad that we could help resolve the issue for you, and as discussed we have some really great improvements coming soon! :)

5 / 5 Share

Oct. 6, 2022

Amazing app! Staff is super helpful and the products are great! I love that they have automated fulfillment as an option, and the dedicated account manager had been wonderful! I highly recommend these guys!

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you very much for your feedback! We look forward to helping you build your business! :)

1 / 5 Share

Sept. 29, 2022

This has to be the worst app I've ever used. I have tried SO many times. I've tried different shops, different shopify stores of mine, the outcome is almost always frustrating! The app doesn't work great, no one answers the chats, the orders don't sync. I can't pay for an order to fulfill it. Order I pay to get fulfilled never go through. It's ton of headaches and they won't refund my money because I paid for the year!!!! Stay away! Thinking of contacting better business bureau.

Using app

5 months

Total reviews

1

Average rating

1.0

Developer Reply

Hi there, Our support team has been in touch with you and everything has been resolved on our end. Please don't hesitate to reach out at any time and we will be happy to continue serving you!

5 / 5 Share

Sept. 21, 2022

Once i discorved that the drop commerce team responds very well through email that was a game changer for me. Jim from drop commerce was SO thorough !!! he understood me even when i didn't know if what i was saying was correct or not. He help uncomplicate the entire situation and resolved every issue. Jim restored my confidence in my drop shipping ability as well as the third party aspect. Also I've had no issues with delivery in a timely fashion and everything is quality. Glad that so many vendors are local !!!

Using app

8 months

Total reviews

2

Average rating

3.0

5 / 5 Share

Sept. 3, 2022

The service is great. You can get a prebuilt score ready to launch. This is very helpful if you are just starting out in drop shipping. launchpad has it all setup correctly.

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 11, 2022

I bought the prebuilt store, and they did amazing. They replaced the store I had already tried to prepare. They also kept the items already in my store. I can't wait to see the difference this makes. Amazing customer service!!

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 18, 2023

Maria has to be the greatest asset a team can have she assisted me all the way to a resolution that exceeded my expectations thank you DropCommerce.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

2 / 5 Share

Aug. 11, 2022

I purchased a prebuilt template that Drop Commerce made for me, The webpage says someone will contact you in 24 hours to create your website, however I heard nothing for the first 4 days and I was under my 14 day free trial from Shopify so I was very frustrated. I spent another 2 days going back and forth between Shopify and DropCommerce because I was unable to log in to the store. I then purchased an item from my own store just to test the accuracy of what is advertised and it's been 7 days and nothing has happened. It hasn't even shipped yet. The contact us page "Live Chat" doesn't work and it takes over 24 hours for them to respond to you. Plus it says 48 mins to fulfill order for the last 6 days. The website advertises that it ships in 5-7 business days. I think you should take that off your website if it's not true. Also, who is in charge of your YouTube Channel? It would be much easier to watch videos of how to do certain things on your site if it was updated regularly. However, It's been over a year since it's been updated. I even called the vendor directly and they had not received my order so I know its Drop Commerce. UPDATE: After submitting this I was told that I had to go through DropCommerce website to fulfill the order instead of Shopify (separate login for me) . Anyone who purchases a prebuilt store should be made aware of this. Also, the shipping price on Drop Commerce is NOT the same price as it is on Shopify so my profit margins just decreased significantly. These prebuilt stores don't add the total value of shipping per item so my entire formula is skewed. The prices are too high to make this work successfully. 9-11-22 I received my bag last Friday. The box unrecognizable but the product was okay. It was sent by FedEx. I was charged $10 for shipping a drawstring bag that someone shipped in a medium sized cardboard box which naturally would flatten if another box was put on top of it. It should have been shipped in a padded envelope. And, I'm getting violations that my store isn't properly set up and so I can't advertise on certain platforms. Still frustrated.

Using app

About 2 months

Total reviews

1

Average rating

2.0

5 / 5 Share

July 26, 2022

Great support, suppliers, and products! DropCommerce is an awesome app to find products and establish relationships with new suppliers. The team has been a pleasure to work with as well!

Using app

11 days

Total reviews

3

Average rating

5.0

5 / 5 Share

July 18, 2022

Easy to use, even for total newbies like me. Big selection of products and it looks like the list of products is expanding too.

Using app

13 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 18, 2022

Great support threw this app if any orders go wrong , they will do everything they can to help you and your customer. overall ive had a really good experience on there platform , the support team is very kind and their products are high quality , i purchased a prebuild for my beauty shop , feel free to check it out if your thinking about buying a prebuild my store can give you an idea of what your could be like. https://superbabebeautyshop.com/

Using app

5 months

Total reviews

4

Average rating

5.0

5 / 5 Share

July 16, 2022

DropCommerce has given me the ability to source artisan goods and North American vendors which I really wanted my store to focus on. Jimmy from DropCommerce has always been helpful when I reach out to support. Thank you for making my life easier.

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 10, 2022

Nice interface and really helpful support. The products look good and shipping times are great! Highly recommend!

Using app

8 days

Total reviews

1

Average rating

5.0