DropCommerce: US Dropshipping
High quality and fast shipping dropshipping - DropCommerce
Rating
4.6
feedback
398
chart
#1,206
All reviews
Rating Breakdown
Review RSS Feed
July 10, 2022
Great products from US and Canada based suppliers. Customer support also very quick to reply. App fairly priced.
July 7, 2022
I’m happy with the overall services. I’ve received a speedy response and great service. Here are suggestions from me: Processing times takes abit slower than other dropshipping companies. Please consider increasing it. Also communication with supplier, not sure what’s going on there. However someone from the team was able to reach out to the supplier for me and that helped greatly. Overall great services, I would recommend them to anyone.
July 3, 2022
Please save your money, and choose a different app. The products are not unique, the quality is low, and the pricing is high. You will NOT MAKE A PROFIT off this app, or its products. Also, even if you cancel your accoutn, you will continue to be billed monthly. I cancelled 2 months ago, and even with Shopifys help, Jimmy the app developer will continue to bill you. There are so many other great drop ship apps that can actually make a difference, but this is not one of them. Jimmy you can make this right be refunding me my money for the past 2 months. You sent me a cancelation email back on 4/17/22 and yet you continue to bill me. Shopify sellers beware.
Hey there, As Jimmy from our support team had mentioned, you had created two separate accounts with us, but had only cancelled one of them, which resulted in continued billing on the active account. Jimmy also mentioned to you that he had issued you a refund on the active account. Please note that billing is done through Shopify, but we have authorized a refund on the two months of DropCommerce charges on your active account. Please feel free to reach out to our support team if you have any other questions or concerns.
July 2, 2022
Love the ease of use and quality of most products and suppliers. DropCommerce makes it VERY easy to get products added to your store. Could improve the overall look/feel, and user experience.
Hey there, Thank you very much for your review! We are currently working on some great improvements to the user interface / experience, so stay tuned :)
June 29, 2022
1st major order was submitted and paid for - only to be told days later that item was out of stock. I've been trying to get a refund ever since with no luck.
Hey there, We are sorry to hear that you had issues with this order. We have followed up with the supplier and have been attempting to reach you to help with this order issue. Please contact our support team at any time.
June 28, 2022
I used this application to launch a pre built store. I had a few questions that were answered, Jimmy was very helpful. I would recommend others to use this application.
Thank you very much for your review! We are looking forward to helping you build your business!
June 25, 2022
Using DropCommerce has been a great experience. Great features, cool suppliers and products, and fast shipping times. Finally a well rounded dropshipping solution!
Thank you so much for your review! We look forward to helping you build your US/Canada based business :)
June 23, 2022
I love this app...to be able to find merchants from North America, and to be able to have them shipped a lot sooner than other merchants is great.
Thank you so much for your review! We look forward to helping you build your US/Canada based business :)
June 23, 2022
I use this app to find quality products that ship in a reasonable amount of time. I had a wonderful experience with this store. They are very responsive. I highly recommend this store, and I will be happy to do business with them again soon.
Thank you so much for your review! We love hearing positive feedback on our quick shipping times :D
June 8, 2022
This is a great app, with some great suppliers with unique items for my store. The shipping time is also great. Who want to wait a month to get something they order? Not me!!
Thank you so much for your review! We look forward to helping you build your US/Canada based business, with those fast shipping times! :D
May 30, 2022
Finally, something decent not using AliExpress with a wide variety of products and suppliers. Pricing is comparable to competitors, but the benefits are WAY better. A win for US Dropshipping business for sure!
Thank you so much for your review! We look forward to helping you build your US/Canada based business :)
May 28, 2022
Hello All, I really want to work with dropcommerce.com, and i have handful of their items in my store, but I am finding it very hard to add more items. The vendors prices are too high to make a profit and i also see that the vendors are selling their products cheaper than what i can sell. I am going to wait one more month and if nothing changes, i will have to delete the styles from my website, cancel the $19.99 monthly subscription. Here is one example: Jolie High-Waisted Athletic Shorts with Hip Pockets $15.84 Walmart $14.72 Lightinthebox $12.19 Can someone give me some insights on this?
Hey there, Thank you for your feedback! As we specifically only work with high quality USA and Canada based suppliers, the products on DropCommerce are typically at a higher price point, however we do guarantee a minimum of 30% off retail prices from our supplier to our merchants, with the average being closer to 40%. As for seeing price discrepancies, please feel free to reach out to our support team so that we may address them!
May 19, 2022
I have tried nearly all of the drop shipping apps. The DropCOmmerce app lacks some features to make it easy to import in bulk, but I have been assured they are working on such features. Still, I am sold on the selection of quality goods not found anywhere else, and therefore will continue using DropCommerce. Afterall, it's what you're selling that is important. Gene Gilmore
Hey Gene, Thank you for your review! We will have that feature ready soon as discussed. Our support team has followed up with you to discuss further. I'm very pleased to hear that you are enjoying our selection of products! Please feel free to reach out whenever you need!
May 11, 2022
I was introduced to this app by a shop that wanted to carry my product. What a genius setup! And the customer service was fantastic. I'm so glad I was introduced!
May 8, 2022
This app es extremely easy to use. Products ship out quickly, and there are a lot of items to choose from.
May 6, 2022
Easy to navigate and great looking products. Shipping times looks good as do the products. Very happy.
April 29, 2022
Great customer support! Fast and responsive with the live chat and they were able to answer all of my questions. The products look good and the shipping times are great.
Thank you so much for your review!
April 26, 2022
Awesome looking products with fast shipping times and solid customer support! Would 10/10 recommend to anyone!!
Using app
About 1 month
Total reviews
1
Average rating
5.0
April 25, 2022
First and foremost, I love this product. The app itself makes finding reliable suppliers with amazing products incredibly easy. The integration with the Shopify site is fantastic, and I appreciate the detail to which they allow product importation. Where this app lacks is customer service. I purchased the website build out package which promises 3 months of automated shipping help. I have not gotten the help I need with a single shipment, and have had to complete them all myself, despite following the team's instructions and switching on automated shipping. The one shipment they did assist with, they didn't even pay out for both suppliers so only one of the products from one supplier was fulfilled-- so I had to follow back up and complete the order myself so that my customer could receive the full order they had already purchased and paid for. Then, when I reach out to customer service (which I've done multiple times), they are less than helpful. I didn't purchase their most expensive plan and pay for automated help to receive little to no true support, with customer service reps that could seem to care less if my problem is solved. TLDR; The app is great, the customer service team is less than helpful.
Hey there, Thank you so much for your feedback, I'm sorry to hear that you didn't have a good experience with our support team. We usually get great feedback on the quality of our customer support, and so I do apologize for any issues that you may have run into! I believe our support team may have mentioned that we can not activate the automated fulfillment feature for you, as you need to do so on your end which acts as a form of consent to allow our system to do so. We are going to take your feedback into consideration and look at making this more obvious to our users so that there is no confusion in the future. We want to make this right for you, our head of support Anastasia has reached out to you to discuss further. Please reach out if you have any other concerns or feedback!
April 20, 2022
We have been using the app for about a year. Nicely integrated with Shopify. Tech support very responsive and helpful.
Thank you so much for your review! We look forward to working with you for many more years to come!