All reviews

Rating Breakdown

  • 5
    81% (322 ratings)
  • 4
    7% (26 ratings)
  • 3
    4% (17 ratings)
  • 2
    3% (13 ratings)
  • 1
    5% (20 ratings)
Review RSS Feed Review RSS Feed

3 / 5 Share

April 19, 2022

Hello how can i cancel my subscription? I can't find it anywhere... i don't want to pay for anything

Using app

14 days

Total reviews

1

Average rating

3.0

Developer Reply

Hi there, I'm sorry to hear that you are looking to leave DropCommerce. We have sent you confirmation that you will not be charged, and instructions on how to verify so. We hope to re-gain your business in the future!

1 / 5 Share

April 16, 2022

Do not Reply to Customer Situations or Care to Help. Ignored . I Have paid them a couple years now and wish I knew earlier

Using app

Over 2 years

Total reviews

1

Average rating

1.0

Developer Reply

Hi there, thank you for your review. Our customer support team has been handing your case alongside Shopify support, and has been waiting for a response on your end. Please check your spam box as our email may have gone there. Our apologies for any confusion, we will get this sorted for you asap!

1 / 5 Share

March 17, 2022

As a supplier having integration issues. Shopify points the finger at drop commerce. Drop commerce hasnt really been any help and has seen but ignored my messaged for multiple days. Would not recommend based on poor response/service time.

Using app

13 days

Total reviews

1

Average rating

1.0

Developer Reply

Hey there. As our on-boarding specialist mentioned we just need some clarification on some of the products you are wanting to on-board onto DropCommerce as part of our verification process. Please contact us and we can continue the on-boarding process. If you have any additional questions please don't hesitate to reach out to our support team.

5 / 5 Share

July 12, 2022

Be careful it's addicting in a good way! I'm adding products every day, every hour! I absolutely love this app! I love all the products and the product descriptions are amazing, with very little if any editing on them. You'll love this app! 10 Stars! UPDATE: I reinstalled the app and signed up for an account and tried to import products to my store and it's not working.

Using app

5 months

Total reviews

11

Average rating

4.3

Developer Reply

Thank you so much for your review! We are thrilled to hear that you are loving DropCommerce! Looking forward to helping you grow your business! :)

1 / 5 Share

Feb. 25, 2022

19 amonth to add 25products!!!!! NOT START UP FRIENDLY GOODBYE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Using app

4 minutes

Total reviews

1

Average rating

1.0

Developer Reply

Hello there, thank you for your review. We actually enable you to import up to 25 products for free, effectively allowing you to try DropCommerce risk free until you have processed an order. We also do have some other pricing models available so please don't hesitate to reach out to our team!

5 / 5 Share

Feb. 25, 2022

Received professional timely support. Selection of products is different than I have seen on other applications. You can try it for yourself to see if you like it.

Using app

9 months

Total reviews

34

Average rating

4.6

Developer Reply

Hey there, Thank you for your review! Glad to see our support was able to help you in a timely manner and that you are finding unique products on our platform! Please reach out to our support team any time if you need any other assistance!

5 / 5 Share

Feb. 1, 2023

Been using this app for two years now, and having a great experience. Professional & responsive support, and honest business.

Using app

About 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 17, 2022

Great app, easy to use, and good support. DropCommerce has been a great partner to promote and expand our brand.

Store

BeNat

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 12, 2022

This is a great app and the only one I could find with all of the quality natural wellness products I needed for my store! Tech support was easy with fast resolution to my question. Thank you Jimmy!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 22, 2022

It's a great source to get you going with drop shipping. They provide timely technical support when needed.

Using app

12 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 22, 2022

This app is awesome! The collection of suppliers is high quality compared to other similar supplier bases! Support is so responsive and rapid! Liked it a lot and highly recommended !

Using app

9 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Jan. 1, 2022

So far this app is a great source for dropshipping after reading all the reviews I decided to give it a try. So far it has worked great. I would recommend to any new seller.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 27, 2021

We just recently added DropCommerce and have had a few orders so far. Excellent customer support and easy to setup and use. Having REAL US based brands to dropship was super important to us, so that's one of the biggest positives here.

Using app

7 months

Total reviews

5

Average rating

4.8

5 / 5 Share

Nov. 30, 2021

DropCommerce is offering every bit of ethical standard business practices to their members that since HeavenAh Organics has recently opened in September 2021 must add that because of their variety of suppliers, and super awesome support, we want to commend them in every way possible: thus thee review! If there was a hundred stars DropCommerce would get it from us! We thank you so much for helping our business grow, and bless you always. Blessings, Nia~AhHeavenAh Organics!

Using app

About 1 year

Total reviews

8

Average rating

3.6

5 / 5 Share

Nov. 23, 2021

We love how simple it is for first time use and caught on right away, which is why we upgraded immediately , We love it and the selection is great a big variety and staff very supportive.

Using app

10 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 20, 2021

I love the fact that the suppliers are from the US or Canada because it's reassuring to me and my future customers that they are getting products that are made with top quality materials, made with care and will last them the many years to come!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hey there, thanks so much for your review! We are so happy to hear that you are enjoying our app and our US and Canada based suppler network :)

5 / 5 Share

Nov. 14, 2021

Great selection of products, great suppliers that you can connect to. A variety of products to have a great shop! I will continue work with them.Thank you for the support

Using app

2 months

Total reviews

3

Average rating

4.7

Developer Reply

Happy to hear that! Let us know if there's anything else we can do to help! Wish you the best, - DropCommerce Support Team

5 / 5 Share

Nov. 4, 2021

It was really convient and the staff was efficient in setting the store up in a small time frame. They did a great job with the store.

Using app

28 days

Total reviews

1

Average rating

5.0

Developer Reply

Hey, we're happy to hear that! Best of luck with your new store! Let us know if you need anything else! Best, DropCommerce Support Team

5 / 5 Share

Nov. 3, 2021

I use DropCommerce as a new supplier. Alex and Jim are absolutely fantastic. I had some issues with my catalogue and wow, every email gets answers within minutes and solution was found quickly. Absolutely courteous, prompt and professional. Look forward to growing with DropCommerce and I see a large organization in the making, the foundation is there.

Using app

About 2 months

Total reviews

7

Average rating

5.0

Developer Reply

We're super happy to hear that! We know that our suppliers and merchants deserve the best service possible, so we stop at nothing to make sure that we provide it. Let us know if there's anything else we can do to help! All the best, DropCommerce Support Team

5 / 5 Share

Oct. 20, 2021

I use the app as a supplier and so far very happy with our account set up smooth process and prompt responses to my inquiries. The customer service is great and directive! Thanks! Triout

Using app

About 1 month

Total reviews

3

Average rating

5.0

Developer Reply

We're happy to hear that you're enjoying it! We look forward to working with you. We're featuring the Wrap & Roll in our upcoming "New Suppliers" e-newsletter, coming out tomorrow :) All the best, DropCommerce Support Team