DropCommerce: US Dropshipping
High quality and fast shipping dropshipping - DropCommerce
Rating
4.7
feedback
406
chart
#1,279
All reviews
Rating Breakdown
Review RSS Feed
May 19, 2022
I have tried nearly all of the drop shipping apps. The DropCOmmerce app lacks some features to make it easy to import in bulk, but I have been assured they are working on such features. Still, I am sold on the selection of quality goods not found anywhere else, and therefore will continue using DropCommerce. Afterall, it's what you're selling that is important. Gene Gilmore
Hey Gene, Thank you for your review! We will have that feature ready soon as discussed. Our support team has followed up with you to discuss further. I'm very pleased to hear that you are enjoying our selection of products! Please feel free to reach out whenever you need!
May 11, 2022
I was introduced to this app by a shop that wanted to carry my product. What a genius setup! And the customer service was fantastic. I'm so glad I was introduced!
May 8, 2022
This app es extremely easy to use. Products ship out quickly, and there are a lot of items to choose from.
May 6, 2022
Easy to navigate and great looking products. Shipping times looks good as do the products. Very happy.
April 29, 2022
Great customer support! Fast and responsive with the live chat and they were able to answer all of my questions. The products look good and the shipping times are great.
Thank you so much for your review!
April 26, 2022
Awesome looking products with fast shipping times and solid customer support! Would 10/10 recommend to anyone!!
Using app
About 1 month
Total reviews
1
Average rating
5.0
April 25, 2022
First and foremost, I love this product. The app itself makes finding reliable suppliers with amazing products incredibly easy. The integration with the Shopify site is fantastic, and I appreciate the detail to which they allow product importation. Where this app lacks is customer service. I purchased the website build out package which promises 3 months of automated shipping help. I have not gotten the help I need with a single shipment, and have had to complete them all myself, despite following the team's instructions and switching on automated shipping. The one shipment they did assist with, they didn't even pay out for both suppliers so only one of the products from one supplier was fulfilled-- so I had to follow back up and complete the order myself so that my customer could receive the full order they had already purchased and paid for. Then, when I reach out to customer service (which I've done multiple times), they are less than helpful. I didn't purchase their most expensive plan and pay for automated help to receive little to no true support, with customer service reps that could seem to care less if my problem is solved. TLDR; The app is great, the customer service team is less than helpful.
Hey there, Thank you so much for your feedback, I'm sorry to hear that you didn't have a good experience with our support team. We usually get great feedback on the quality of our customer support, and so I do apologize for any issues that you may have run into! I believe our support team may have mentioned that we can not activate the automated fulfillment feature for you, as you need to do so on your end which acts as a form of consent to allow our system to do so. We are going to take your feedback into consideration and look at making this more obvious to our users so that there is no confusion in the future. We want to make this right for you, our head of support Anastasia has reached out to you to discuss further. Please reach out if you have any other concerns or feedback!
April 20, 2022
We have been using the app for about a year. Nicely integrated with Shopify. Tech support very responsive and helpful.
Thank you so much for your review! We look forward to working with you for many more years to come!
April 19, 2022
Hello how can i cancel my subscription? I can't find it anywhere... i don't want to pay for anything
Hi there, I'm sorry to hear that you are looking to leave DropCommerce. We have sent you confirmation that you will not be charged, and instructions on how to verify so. We hope to re-gain your business in the future!
April 16, 2022
Do not Reply to Customer Situations or Care to Help. Ignored . I Have paid them a couple years now and wish I knew earlier
Hi there, thank you for your review. Our customer support team has been handing your case alongside Shopify support, and has been waiting for a response on your end. Please check your spam box as our email may have gone there. Our apologies for any confusion, we will get this sorted for you asap!
March 17, 2022
As a supplier having integration issues. Shopify points the finger at drop commerce. Drop commerce hasnt really been any help and has seen but ignored my messaged for multiple days. Would not recommend based on poor response/service time.
Hey there. As our on-boarding specialist mentioned we just need some clarification on some of the products you are wanting to on-board onto DropCommerce as part of our verification process. Please contact us and we can continue the on-boarding process. If you have any additional questions please don't hesitate to reach out to our support team.
July 12, 2022
Be careful it's addicting in a good way! I'm adding products every day, every hour! I absolutely love this app! I love all the products and the product descriptions are amazing, with very little if any editing on them. You'll love this app! 10 Stars! UPDATE: I reinstalled the app and signed up for an account and tried to import products to my store and it's not working.
Thank you so much for your review! We are thrilled to hear that you are loving DropCommerce! Looking forward to helping you grow your business! :)
Feb. 25, 2022
19 amonth to add 25products!!!!! NOT START UP FRIENDLY GOODBYE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Hello there, thank you for your review. We actually enable you to import up to 25 products for free, effectively allowing you to try DropCommerce risk free until you have processed an order. We also do have some other pricing models available so please don't hesitate to reach out to our team!
Feb. 25, 2022
Received professional timely support. Selection of products is different than I have seen on other applications. You can try it for yourself to see if you like it.
Hey there, Thank you for your review! Glad to see our support was able to help you in a timely manner and that you are finding unique products on our platform! Please reach out to our support team any time if you need any other assistance!
Feb. 1, 2023
Been using this app for two years now, and having a great experience. Professional & responsive support, and honest business.
Feb. 17, 2022
Great app, easy to use, and good support. DropCommerce has been a great partner to promote and expand our brand.
Feb. 12, 2022
This is a great app and the only one I could find with all of the quality natural wellness products I needed for my store! Tech support was easy with fast resolution to my question. Thank you Jimmy!
Jan. 22, 2022
It's a great source to get you going with drop shipping. They provide timely technical support when needed.
Jan. 22, 2022
This app is awesome! The collection of suppliers is high quality compared to other similar supplier bases! Support is so responsive and rapid! Liked it a lot and highly recommended !
Jan. 1, 2022
So far this app is a great source for dropshipping after reading all the reviews I decided to give it a try. So far it has worked great. I would recommend to any new seller.