All reviews

Rating Breakdown

  • 5
    97% (63 ratings)
  • 4
    0% (0 ratings)
  • 3
    2% (1 ratings)
  • 2
    2% (1 ratings)
  • 1
    0% (0 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 5, 2024

Highly recommended. Quick to have a meeting with us and then install on our website. Wish I found EAS Projects sooner!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 13, 2024

Absolutely outstanding customer service. I was really anxious about it all before I contacted EAS, but they put my mind at ease and made the whole thing so easy. I posted my first package with my new IOSS number today. Highly recommend!

Using app

1 day

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 5, 2024

Absolutely love working with these folks. They make this sales tax business much less of a headache, are incredibly responsive, and also just plain nice people :-)

Using app

4 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 2, 2024

Stellar, hands-on installation experience. I spoke with a handful of companies and this was the easiest, cheapest up-front cost, reasonable ongoing costs. Great for folks exploring the EU market but not wanting to spend hours figuring out the ins and outs. Protip: use this app before you mess up! I had an item get caught up in customs on my first EU sale. I regret not using EAS sooner.

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 26, 2024

EU & UK VAT compliance is very complicated so you need professionals to handle this. While searching for compliance options we came across EAS and decided to work with them. This company and their service is truly amazing, can't ask for anything more! They patiently answer questions, are very friendly, respond to emails fast, compute and file your taxes on time and most important of all, take the load off your shoulders so you can focus on your store rather than worry about taxes. Their service deserves more than 5 stars, would highly recommend them!

Using app

8 months

Total reviews

1

Average rating

5.0

2 / 5 Share

Jan. 26, 2024

Making a payment is a hassle, and on top of this, they charge fees. They also never followed back with an application to ship to UK

Using app

9 months

Total reviews

3

Average rating

2.7

Developer Reply

Sorry to hear you’re not satisfied. We’ve sent you multiple reminders regarding your outstanding invoices, which primarily consist of EU taxes but we haven't received any payments. We offer many payment options, including bank transfer, PayPal, and credit card. However, you haven't made any payments towards the invoices, including both our fees and the taxes you have collected from your EU customers. Tax authorities necessitate full payment of taxes. EAS, as a third-party service provider, cannot absorb your unpaid taxes. We invested significantly in developing the leading cross-border tax solution, and we strive to provide our clients with exceptional service. We don't claim to be a non-profit organization. To sell to the UK, you were guided through the UK VAT registration process. However, it appears that you haven't completed the registration. We kindly request that you settle your outstanding balance promptly to avoid further action. We appreciate your understanding and cooperation.

5 / 5 Share

Jan. 24, 2024

First review I'ver ever left for an app because I'm so happy with the service during set up. They set every up for me and checked it and then showed me screenshots on how it works and sent me step by step instructions on how to register my new IOSS with my government and Royal Mail. Made a process that was extrememly complicated very easy.

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 23, 2024

I had been previously been directing my EU customers to my other marketplaces as it seemed so difficult for a small business like mine to set up IOSS for my own website. I am so pleased that I found EAS which is an affordable and straightforward solution to VAT handling for EU sales. I didn't have to do a thing as Aleksandra from EAS set up everything including registration for taxes and the app to make things work on my Shopify site. I applied late on a Friday afternoon and everything was set up and ready to go on the following Monday. Really impressed by the service and the speedy set up. Thanks so much!!

Using app

1 day

Total reviews

8

Average rating

5.0

5 / 5 Share

Jan. 15, 2024

These guys are amazing. They take a complex & dense tax issue & make it easy—and they do the filing for you!

Using app

25 days

Total reviews

6

Average rating

5.0

5 / 5 Share

Jan. 6, 2024

We've previously had IOSS enabled, but quickly decided to remove it due to the complexity and tedious manual reporting we had to do - and then we discovered EAS! Everything was completed quickly with a very detailed post-implementation report and the user interface is super easy to use too. Peter was great at setting this up, including adjusting the Shopify settings and responding to queries effectively. Highly recommended!

Using app

1 day

Total reviews

4

Average rating

4.5

5 / 5 Share

Dec. 18, 2023

A great solution with saleable costs suitable for small business to provide IOSS to cross border sales. This is the best service there is out there having surveyed a few. Service has been personalised and good onboarding.

Using app

4 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 17, 2023

I cannot express how easy and straightforward this service is. As a small business, I needed something fast and reliable, something that required as little effort as possible - and this app and service provided exactly that. Now I can concentrate on marketing and growing my business in the international marketplace.

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 17, 2023

I chose EAS because of the amazing reviews and it was definitely the right choice. I had not wanted to go down the route of selling to the EU due to the complicated tax but EAS made this easier than ever. Set up took no time whatsoever, included a step by step report of what had been done or needed to be done by me and Peter has been fantastic at answering any questions I had. Overall a 100% positive experience, thank you!

Using app

9 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 10, 2023

Excellent service. Prompt and efficient. Made something I was dreading into a simple task. thank you

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 8, 2023

The easiest way to sort out EU shipping as someone in the UK, quick & easy onboarding with reasonable pricing - would recommend!

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 31, 2023

As a small business just starting to grow, one of the big things that put me off selling direct was international taxes. The EAS team has made it a breeze! Quick to respond to emails, friendly, knowledgeable--it was amazing to have someone hold my hand during setup from start to finish and who continues to be on the ball to help me out every step of the way.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 27, 2023

I was pretty concerned about setting up EU VAT for my shop but I needn't have been! Ross, Peter, and the team at EAS were amazing during the entire installation process. They've managed to make a daunting process incredibly easy and hassle-free. I couldn't recommend them more!

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 24, 2023

Reviewing based on the setup so far, but WOW. That was such a smooth process for something that is intimidating and complicated to deal with as a small business owner. If not for this app, I would probably just have to say I couldn't sell into the EU. Test sales have all gone OK – fingers crossed for the real thing.

Using app

13 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 14, 2023

Convenient app and a great, responsive team. Thanks for saving lots of my time!!!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 11, 2023

Really helpful people. Have not worked with them yet but they helped me a lot just by e-mail with what i should do for the VAT with my business. Would recommend working with them.

Using app

3 minutes

Total reviews

2

Average rating

5.0