Easify Custom Product Options
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Support was quick and able to help solve the issue.
Liv at Easify is amazing! She helped me very quickly and efficiently. She is so polite , friendly and professional. I am so grateful for her help and for the Easify Shopify App! Thank you!
All stars belong to their customer service line : Tracy in particular !!!! Very helpful indeed
Amazing help from Mari, quick and efficient ! thank you xo janel
The support is amazing! Hannie helped me out very quickly. The app works great and is very easy to set up.
very good app, i have been using it for a while and the support service is very reactive. i recommend.
Funktioniert für meinen kleinen Shop wunderbar. Als kompletter Online-Shop-Neuling wurde ich hier per Chat und Fernwartung wunderbar beraten. Dankeschön.
I had a few questions in regards to the set up and Tracy and Liv was professional, helpful, amazing and kind. They both help me so the set up was easy for me to do and Liv reached out to me a day after to see if everything is ok on my end which is so thoughtful and kind of her. The response time was quick and was solved very quickly for me. I am very pleased and very happy with the service and app so far. Overall it is a good app with good features. Thank you
Great customer service! Definitely a great app! Lots of ways to customize options with and without help from them. I had a small font color issue, but it was quickly resolved. Mari was the customer service contact that got it done. They're great! 100% recommend.
Do not install or use this plugin!! This plugin intercepts customer orders, preventing customers from purchasing products. If you want a refund, it won't allow it!!!
Dear LUCKANIME LIMITED store owner, We want to fix this with you as soon as possible. In cases like this, the cause is often a conflict between Easify Product Options and the current theme, or a conflict between Easify Product Options and another app in the store. We can’t confirm the exact cause without checking your store, but once you allow us access, we can quickly pinpoint it and resolve it. We did try to reach you by email, but it looks like our messages may not have arrived (sometimes they get filtered or blocked). Please message us in the in-app live chat so we can start investigating right away. If you prefer the fastest support, we can also call you and troubleshoot together step by step. Just share your phone number and a suitable time, and we will contact you right away. Refunds are not something you need to worry about. We have a 30-day money-back guarantee, and if this issue is confirmed to be caused by Easify Product Options and it affected your store, we will take responsibility and work with you on a fair solution even if it’s past 30 days. Please give Easify Product Options a chance to make this right. We will stay with you until your store is stable again. Best regards, Easify Team.
Easy to use, excellent customer service
I had to reach out to them twice now and every time they have been very responsive and quick to give updates when I asked. Great customer support which is not very common now days. They resolved my issues with my theme and got me going without all the headaches that I have had with other apps/plugin companies.
Great support and they made changes very quickly. I highly recommend this app and their team.
This is by far the most cost-effective app I’ve used, and also the one with the most features. It solves 99% of my problems, and the customer support is extremely professional and responds very quickly. Every issue I’ve run into has been fully resolved by their team. Liv’s support is honestly perfect — I barely had to do anything. They handled the authorization for me and fixed the problem directly. I truly believe this is an app that 99% of Shopify users need. Huge thanks again to Liv for helping clear up all my questions! I’ll definitely keep using this app and recommend it to other Shopify users around me.
Great job! Thank you! Great customer support when I have questions.
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