Easify Custom Product Options
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perfect app, avec un reel suivis
A Great Experience with Easify Customer Support! I had a frustrating problem with a file upload option set—the uploaded file simply wouldn't open. Lich jumped in immediately, efficiently worked through the issue, and had it resolved in no time. Not only are Easify apps excellent tools, but their customer support is top-tier and truly makes a difference..
非常棒的插件，功能竟然那么多，可以说是集合了很多功能，而且很方便。
Unbelievably fast and smooth support! I'm totally new and on the free plan but they popped right up as soon as I stumbled and fixed it for me so I could get my new product launch done asap!
Thank you so much for your 5-star review of Easify Product Options! We’re really glad to hear that our support team could assist you so quickly and help you get everything ready for your product launch. We always try to make sure every merchant, no matter the plan, gets the help they need right when they need it. It’s great to know that everything worked out smoothly and that you were able to move forward without delay. Your kind words mean a lot to us and encourage the whole team to keep improving both the app and our service. If you ever have more questions or need help again, our 24/7 live chat support is always here for you. Best regards, Easify Team.
I contacted the support team via chat regarding the option feature, and they quickly sent me a video showing exactly how to set up the option I wanted to try. Thanks to that, my issue was resolved. I’d like to express my sincere gratitude to the customer support team.
Thank you so much for your 5-star review of Easify Product Options! We’re really happy to hear that our support team was able to help you quickly and that the video tutorial made it easy to set up the option you wanted. We always do our best to make things simple and clear for merchants, so it’s great to know that everything is now working well for your store. Your kind words mean a lot to us and will be shared with the whole team. If you ever have more questions or need further assistance, our 24/7 live chat support is always here and happy to help. Best regards, Easify Team.
Great fast service thank you
Thank you so much for your 5-star review of Easify Product Options! We’re really glad to hear that you were happy with our service and that the team was able to assist you quickly. Providing fast, clear, and reliable support is something we care deeply about, so your kind words truly mean a lot to us. We’re happy that your experience has been smooth and that the app is working well for your store. If you ever have more questions or need further help, please don’t hesitate to reach out. Our 24/7 live chat support is always available and happy to assist. Best regards, Easify Team.
I ran into a problem with a product buy button and reached out to Easify because I had installed a "custom-text" section on that page. Even though I'm still on the free plan, they had it solved within an hour. You can't beat that.
Thank you so much for your thoughtful 5-star review of Easify Product Options! We’re really happy to hear that our team was able to fix your issue so quickly and that you had a great experience, even while on the free plan. We always do our best to provide fast and reliable support for every merchant, regardless of plan, because we know how important it is to keep your store running smoothly. Your kind words truly mean a lot to us and will be shared with the team. If you ever need more help or have ideas to share, our 24/7 live chat support is always here and happy to assist. Best regards, Easify Team.
My first experience with the customer support was absolutely amazing. It took Anne all of maybe 2 minutes to help me solve my issue. This is hands down not only a great addition to my store, but to have the support I did.. I feel confident in using this app. Thank you so much Anne and the Easify Customs crew!
Thank you so much for sharing your wonderful experience with Easify Product Options! We’re truly happy to hear that Anne was able to assist you so quickly and make your first interaction with our support team such a positive one. It’s great to know that the app has been a valuable addition to your store and that you feel confident using it. Our team always strives to provide clear, friendly, and reliable support so merchants can enjoy a smooth experience from the very start. Your kind words mean a lot to us and will definitely be shared with Anne and the entire team. If you ever need more help or have ideas to share, please remember our 24/7 live chat support is always here and happy to assist. Best regards, Easify Team.
I've tried several product customizers, and this one is definitely the best. The support team has been very helpful so far as well.
Thank you so much for your 5-star review of Easify Product Options! We’re really happy to hear that the app stands out among the customizers you’ve tried and that our support team has been helpful along the way. Our goal is to make product customization simple, flexible, and reliable for every merchant while providing fast and friendly assistance whenever it’s needed. Your kind words mean a lot to us and motivate our team to keep improving every day. If you ever need more help or have ideas to share, our 24/7 live chat support is always here and happy to assist. Best regards, Easify Team.
Anne was very kind and she helped me solve my issue. Great Customer service!
Thank you so much for your 5-star review of Easify Product Options! We’re really glad to hear that Anne was able to assist you and help resolve your issue. Our team always aims to provide kind, quick, and reliable support so every merchant can have a smooth experience with the app. Your kind words mean a lot to us and will definitely be shared with Anne and the rest of the team. If you ever need more help or have any questions, our 24/7 live chat support is always available and happy to assist. Best regards, Easify Team.
Love it! And Customer support is extremely professional and helpful!
Thank you so much for your 5-star review of Easify Product Options! We’re really happy to hear that you’re loving the app and that our customer support has been so helpful and professional. Our team always strives to make sure every merchant gets fast, reliable assistance and enjoys a smooth experience using the app. Your kind words mean a lot to us and encourage us to keep improving every day. If you ever need more help or have suggestions to share, please don’t hesitate to reach out. Our 24/7 live chat support is always available and happy to assist. Best regards, Easify Team.
Just downloaded this app — still learning, but so far I’m really liking it! Mari from customer service is amazing. Thank you!
Thank you so much for your 5-star review of Easify Product Options! We’re really happy to hear that you’re enjoying the app so far and that Mari was able to make your first experience a positive one. Getting started can take a little time, and our team is always here to help make the process easier. Your kind words mean a lot to us and will definitely be shared with Mari and the rest of the team. If you ever have any questions while you continue exploring the app, please don’t hesitate to reach out. Our 24/7 live chat support is always available and happy to assist. Best regards, Easify Team.
I installed the app today and needed its help. Clove was extremely helpful and resolved my issue quickly!
Thank you so much for your 5-star review of Easify Product Options! We’re really glad to hear that Clove was able to assist you right after installation and help resolve your issue quickly. Our team always strives to make setup smooth and provide fast, friendly support whenever merchants need a hand. Your kind words mean a lot to us and will be shared with Clove and the rest of the team. If you ever have more questions or need further assistance, our 24/7 live chat support is always available and happy to help. Best regards, Easify Team.
Thank you so much for your 5-star review of Easify Product Options! We’re really happy to know that you’re enjoying the app and that it’s been a good fit for your store. Our team works hard to make the app simple, flexible, and reliable while always being here to support you whenever you need help. Your feedback and trust truly mean a lot to us. If you ever have questions, need assistance, or want to share suggestions, our 24/7 live chat support is always available and happy to help. Best regards, Easify Team.
It's my first day using this so this review is only the first impression. I had some issues with the usage of my first template, I wrote to the chat and I was surprised with the great support and customer service of Tracy!!. Real human support not a cold stupid chat.
Thank you so much for sharing your first impressions of Easify Product Options! We’re really glad to hear that Tracy was able to help you right away and that her support made your experience a positive one from the very start. Our team always aims to provide genuine, human support and make sure every merchant feels cared for, especially when setting things up for the first time. Your kind words truly mean a lot to us and will be shared with Tracy and the team. We hope the app continues to make managing your product options easier as you explore it further. If you ever need more help or have questions, our 24/7 live chat support is always here and happy to assist. Best regards, Easify Team.
This app made things so much simpler for my store! The customer service is also 6 stars! Thanks Easify!
Thank you so much for your wonderful 5-star review of Easify Product Options! We’re really happy to hear that the app has helped simplify things for your store and made your setup easier. It also means a lot to know that you’ve had such a positive experience with our customer service. Our team always strives to provide fast, friendly, and reliable support, so your kind words are truly appreciated. Thank you again for your trust and encouragement. If you ever need any help or have ideas to share, our 24/7 live chat support is always here for you. Best regards, Easify Team.
Mari, TY for fixing. Happy to give feedback any other time, however this was the first time we used your app, and it failed first time. Hopefully we have better results if we move fwd. Many Thanks Kind Regards Soccerchili.com Customer Service Soccerchili.com Telephone: 952.926.2550
We had serious issues with this app. It glitched and failed to charge customers additional fees for certain product options. Unfortunately, it took us weeks to notice, resulting in over $1,000 in lost revenue. After reporting the issue, the team acknowledged a problem in their code and said they had fixed it, but it reappeared later. The second time, we caught it quickly and reached out again. They claimed it was resolved, but it wasn’t. We also experienced other issues where some listings would break. I asked if it might be related to our theme, but didn’t get any clear answers. Overall, this app caused us lost revenue, wasted time, and unnecessary stress. When I asked for a refund (given the losses caused by their glitch), they ignored the request. At this point, I don’t trust either the app or the team. I rarely leave negative reviews, but in this case, I feel it’s necessary to warn others.
Great tool and excellent support. I had an issue with the language settings, but Clove from the support team helped me immediately and resolved the problem quickly. Really appreciate the fast and friendly assistance!
Thank you so much for your 5-star review of Easify Product Options! We’re really glad to hear that the app has been a great tool for your store and that our support team could assist you so quickly. It’s wonderful to know that Clove was able to help you resolve the language setting issue right away. She and the entire team always do their best to provide fast, friendly, and reliable support, so your kind words mean a lot to us. We truly appreciate your trust and support. If you ever need more help or have any suggestions, our 24/7 live chat support is always available and happy to assist. Best regards, Easify Team.
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