All reviews

Rating Breakdown

  • 5
    86% (2,128 ratings)
  • 4
    1% (31 ratings)
  • 3
    0% (6 ratings)
  • 2
    0% (6 ratings)
  • 1
    1% (35 ratings)

Reviews with Text

  • 92% (2,023)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 28, 2024

Great customer service (Hannie is awesome!), offers more than other comparable apps at an affordable price

Using app

4 days

Total reviews

7

Average rating

5.0

Developer Reply

Thank you so much for your kind words! We’re delighted to hear that you’re happy with the value and features offered by the Easify Product Options app. Providing more at an affordable price is something we strive for, so it’s wonderful to know it’s appreciated. We’re also thrilled to hear your praise for Hannie! She’ll be so pleased to know her efforts made a positive impact. Exceptional customer service is one of our top priorities, and your feedback means the world to us. If there’s ever anything else we can assist you with, don’t hesitate to reach out. Thank you for choosing Easify Product Options, and we look forward to continuing to support your success! Best regards, Easify Team.

1 / 5 Share

Feb. 2, 2025

While Easify’s customer support is exceptional, unfortunately, that doesn't make up for the fact that the application itself is highly unstable, filled with critical bugs, and simply not reliable for a professional e-commerce store. For over two months, I have been in a constant back-and-forth with their team, reporting issues that they would fix, only for even more serious bugs to appear. I genuinely felt like I was acting as a tester for their app, rather than using a fully developed and stable product. At one point, I was even willing to remove my purchased and installed Shopify theme, believing that the excessive bugs were due to a compatibility issue with Easify. However, after switching to another app, all issues were resolved, proving that the root problem was indeed Easify’s unstable core functionality. Major Bugs Encountered (Critical for User Trust & Store Credibility) Severe pricing and cart issues that make the store look like a scam * The price displayed on the product page does not match the price in the cart. * The cart shows a total of zero, even when products are added. * The "Add to Cart" button gets stuck on a loading loop, preventing purchases. * The cart total sometimes remains even when all products are removed. * The cart counter in the header does not match the actual cart quantity. Checkout & Ordering Issues * Custom options do not appear in the cart for products with a minimum order quantity. * The Edit button for cart items does not appear, even though it's enabled. Unwanted & Broken Display Elements * The wholesale pricing table appears on pages where it shouldn’t. * Discount text appears in the cart for products that don’t have discounts. * Custom options appear as standalone products in “You may also like” and “Recently viewed” sections. Inconsistent UX After Clicking "Add to Cart" * On some pages, a pop-up modal appears instead of a redirect to the cart. * On others, the button remains stuck on loading and never adds the product. Dynamic Pricing & Custom Options Failing * Product prices do not update dynamically when Easify add-ons are selected. * Wholesale pricing table disappears on some product pages. I tried everything to make this work. I invested time, patience, and effort, thinking the bugs would eventually be resolved, but every fix led to more issues. In the end, I had to switch to another app and redo my entire setup because Easify simply wasn’t stable enough. If you need a reliable, bug-free solution for product customization, I strongly do not recommend this app. It’s a nightmare to maintain, and the risks of it breaking your store are simply not worth it.

Using app

2 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for sharing your experience with Easify Product Options! We’re absolutely thrilled to hear that you’re enjoying the app and that it’s been a positive addition to your store. Your kind words about our attention to users and commitment to making things smooth and hassle-free mean a lot to us. We genuinely strive to put our users first, so it’s rewarding to know that our efforts are reflected in your experience. If there’s ever anything else we can do to assist you, please don’t hesitate to reach out. We’re here to help every step of the way! Best regards, Easify Team.

5 / 5 Share

Nov. 28, 2024

Nice app, it does the job and very helpful team.

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for taking the time to share your feedback! We’re so glad to hear that the Easify Product Options app is meeting your needs and getting the job done for your store. It’s also wonderful to know that you’ve found our team helpful – providing great support is something we always strive for. If there’s anything else we can assist you with or if you have any suggestions, we’re always here to help. Thank you for choosing Easify Product Options, and we look forward to supporting your continued success! Best regards, Easify Team.

5 / 5 Share

Nov. 27, 2024

Fantastic app! I use this on 2 websites and it's brilliant. Support has always been very quick and always been able to figure out my issues swiftly. A brilliant app that does everything I need it to do.

Using app

6 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for your wonderful feedback! It’s fantastic to hear that you’re using the Easify Product Options app on two websites and that it’s meeting all your needs. Knowing that the app has been a reliable and valuable tool for your stores truly means a lot to us. We’re also thrilled to hear that our support team has been able to assist you quickly and effectively. Providing fast and helpful support is always our priority, and it’s rewarding to know we’ve been able to resolve your issues swiftly. Your kind words inspire us to keep improving and delivering the best experience possible. If there’s anything else we can do to support you, don’t hesitate to reach out, we’re always happy to help. Best regards, Easify Team.

5 / 5 Share

Nov. 27, 2024

I've tried several option apps and this on hit the right digits. The support team is rad and easily available. Lich helped me today and was way fast to resolve.

Using app

7 days

Total reviews

5

Average rating

4.8

Developer Reply

Thank you so much for taking the time to share your feedback! It means a lot to us that after trying several option apps, you found that Easify Product Options hits the mark for your store. Our goal has always been to create an app that is both powerful and easy to use, so it’s wonderful to hear that it’s working well for you. If there’s anything else we can assist with as you continue to use the app, please don’t hesitate to reach out. We’re always here to help and are committed to ensuring you get the most out of Easify Product Options. Wishing you continued success with your store! Best regards, Easify Team.

5 / 5 Share

Nov. 25, 2024

Absolutely Love this app!! Perfect for being able to have different sizes without having to specify how many of each size, and extremely easy to use. Charles was beyond helpful with getting my settings correct so I could offer Black Friday sales!

Using app

6 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for your kind review! We’re really glad to hear that the Easify Product Options app has made it easier for you to manage your options and prepare for your Black Friday sales. It’s great to know you found the app straightforward to use. If there’s anything else we can help with, please don’t hesitate to reach out. Wishing you a successful holiday sales season! Best regards, Easify Team.

5 / 5 Share

Nov. 25, 2024

Such a cool app - Love the personalization options and variant choices. Absolutely a must for my store. Also - Violette is amazing and support is fantastic and fast! :) 10/10 would recommend.

Using app

6 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your wonderful review! We’re thrilled to hear that you love the custom options our Easify Product Options app offers. Helping you create a seamless experience for your store is what we’re all about. Your kind words about Violette and our support team mean the world to us. Providing fast and fantastic support is always our goal. Thank you for recommending us, your support inspires us to keep improving. If there’s ever anything else we can help with, we’re just a message away. Best regards, Easify Team.

5 / 5 Share

Nov. 24, 2024

Anne from the support team was great helping me with a small display issue. Love using this app on our store!

Using app

About 1 month

Total reviews

9

Average rating

4.8

Developer Reply

Thank you so much for taking the time to share your experience with the Easify Product Options app! It’s fantastic to hear that you’re enjoying using the app for your store, and we’re so glad it’s been a valuable tool for you. If you ever need help with anything else, whether it’s a small tweak or a larger setup question, our team is always here for you. We truly appreciate having you as part of the Easify community and can’t wait to see your store continue to grow and thrive. Thanks again for choosing Easify Product Options, we’re here whenever you need us! Best regards, Easify Team.

5 / 5 Share

Nov. 24, 2024

Easy to use, worked like a charm, and customer service (notably Anne) was quick to respond and answered all our questions and got us up and running in no time.

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your kind words about the Easify Product Options app! We’re really glad to hear it was easy to use and worked well for your store. We’re especially happy to know that Anne could help you quickly and get everything set up smoothly. If you ever need help or have questions in the future, we’re always here for you. Thanks again for choosing Easify Product Options, we’re excited to support your store’s success! Best regards, Easify Team.

5 / 5 Share

Nov. 23, 2024

Using app

8 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for your 5-star review! We’re delighted to know that you’re enjoying Easify Product Options. Our goal is to provide a seamless and effective experience, and it’s always wonderful to receive feedback that shows we’re meeting your expectations. If you ever have any questions, need assistance, or have suggestions for us, please don’t hesitate to get in touch. We’re always here to help and ensure you have the best possible experience with the app. Thank you again for your support and for choosing Easify Product Options, we’re excited to continue helping your store succeed! Best regards, Easify Team.

5 / 5 Share

Nov. 22, 2024

Easify product options is a great app! It had what I just definitely needed – to have the ability to make customizations and put options and as well as a Date picker! I had a bit of a hiccup with my own product quantity but thankfully the 24/7 support was really helpful. I got connected to Hannie and we solved the problem together in no time. Thanks so much!

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your feedback! We’re thrilled to hear that Easify Product Options has been a great fit for your needs. It’s always our goal to make sure the app provides the tools you’re looking for to enhance your store. If you have any other questions or need assistance in the future, don’t hesitate to reach out. Thanks again for choosing Easify Product Options, we’re here to support you every step of the way! Best regards, Easify Team.

5 / 5 Share

Nov. 22, 2024

Lich me ayudo de forma muy rapida !!

Store

AirNaze

Using app

33 minutes

Total reviews

1

Average rating

5.0

Developer Reply

¡Gracias por tu comentario! Nos alegra saber que Lich pudo ayudarte de manera rápida. Brindar soporte eficiente y útil es nuestra prioridad, y nos alegra que hayas tenido una buena experiencia. Si necesitas algo más, no dudes en contactarnos. ¡Gracias por elegir Easify Product Options! Saludos cordiales, Equipo Easify.

5 / 5 Share

Nov. 22, 2024

Store

My Store

Using app

21 days

Developer Reply

Thank you so much for the 5-star review! We’re delighted to know that you’re enjoying Easify Product Options. Your support and feedback mean a lot to us and motivate us to keep improving and delivering the best experience possible. If you ever have any questions, need assistance, or want to explore more features, please don’t hesitate to reach out, we’re always here to help. Thank you again for choosing Easify Product Options, and we look forward to supporting your store’s success! Best regards, Easify Team.

5 / 5 Share

Nov. 21, 2024

We had some issues setting up mm pricing on our online store and Anne was fantastic. Thank you so much!

Store

My Store

Using app

About 2 months

Developer Reply

Thank you so much for sharing your experience! We’re delighted to hear that Anne was able to assist you with setting up options for your online store. Providing helpful and effective support is a priority for us, and your feedback is truly appreciated. If you have any more questions or need additional assistance, we’re always here to help. Thank you again for choosing Easify Product Options, and we look forward to continuing to support your store’s success! Best regards, Easify Team.

5 / 5 Share

Nov. 21, 2024

I'm using the free plan and it's great for a made to order business like mine. Not only the app is good, but the customer service really impressed me. I had a small problem and sent an email to the Easify assistance with low expectations, since I'm not a Premium member. They answered me promptly, immediately identifyied the problem and explained to me how to fix it. Would 100/100 recommend. Thanks Charles and Violette for your availability!!!

Store

cora&co

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for sharing your experience! We’re delighted to hear that Easify Product Options has been a great fit for your business. It’s great to know that Charles and Violette were able to assist you quickly and provide clear guidance to resolve your issue. We’re committed to supporting all of our users, regardless of their plan, and your kind words about the app and our team mean a lot to us. If you ever have more questions or need further assistance, don’t hesitate to reach out, we’re here to help. Thank you for recommending Easify Product Options, and we’re excited to continue supporting your business! Best regards, Easify Team.

5 / 5 Share

Nov. 22, 2024

I installed the app on my client's website and discovered a bug during testing. After submitting a support ticket, @Anne from the support team was incredibly patient and helpful, resolving the issue quickly.

Using app

6 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for sharing your experience! We’re so glad to hear that Anne was able to assist you promptly and resolve the issue you encountered while testing Easify Product Options. We understand how important it is for everything to run smoothly, especially when working on a client’s website. If you have any further questions or need assistance in the future, please don’t hesitate to reach out. We’re here to support you every step of the way. Thank you for choosing Easify Product Options, and we’re excited to continue helping you and your clients succeed! Best regards, Easify Team.

5 / 5 Share

Nov. 20, 2024

So far very nice app, does exactly what I was looking for, even the free version. Good service team! At first the options didn't appear into the cart and order summary, but after contacting the team they fixed this for me with an extra code! If you have the Dawn theme and it doesn't work, just reach out to the support by chat and they will help you out (like Lin did for me!)

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for sharing your experience! We’re delighted to hear that Easify Product Options has been a great fit for your needs. Your kind words about our service mean a lot to us, and we’re always here to help if any other questions or challenges come up. Thank you again for choosing Easify Product Options, and we’re excited to continue supporting your store’s success! Best regards, Easify Team.

4 / 5 Share

Nov. 20, 2024

Great app, which exactly does what it advertises. There have been some bugs and glitches which unfortunately takes away one star, but the support have been very helpful and they have taken action and responded quickly. Big thanks to Violette, Anne and Lich for their help!

Using app

About 1 month

Total reviews

2

Average rating

4.5

Developer Reply

Thank you for sharing your experience with us! We’re glad to hear that Easify Product Options has been helpful for your needs and that our support team was able to assist you promptly. We’re sorry for any bugs or glitches you’ve encountered and truly appreciate your patience as we work to address these issues. Your feedback is invaluable and helps us continue improving the app to provide a smoother and more reliable experience. If there’s anything else we can do to help or make things easier for you, please don’t hesitate to reach out. Your satisfaction is important to us, and we’re grateful for the opportunity to support you. Thank you again for choosing Easify Product Options and for your thoughtful feedback, we genuinely appreciate it! Best regards, Easify Team.

5 / 5 Share

Nov. 20, 2024

Violette helped us a lot. We are sure that the various options set from Easify will increase our sales!

Using app

10 months

Total reviews

5

Average rating

5.0

Developer Reply

Thank you so much for sharing your experience with Easify Product Options! We're really glad to hear that Violette was able to assist you effectively. Providing tools that support your business growth is our top priority, and your feedback encourages us to keep improving. If you have any questions or need further assistance as you continue to use the app, please don't hesitate to reach out. We're here to support you every step of the way. Thanks again for choosing Easify Product Options, and we look forward to being a part of your ongoing success! Best regards, Easify Team.

5 / 5 Share

Nov. 19, 2024

Hey, I finally found an options app that works like it is supposed to. Thank you Easify and thank you Hannie for your assistance in making some customizations to our site!

Using app

7 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your experience! We’re thrilled to hear that you’ve found Easify Product Options to be the solution you’ve been looking for. It’s always our goal to ensure the app works seamlessly for your needs, and we’re glad to know it’s making a positive impact on your store. Your satisfaction and trust in our app and support team mean a lot to us. If you ever have more questions, need further assistance, or want to explore more features, please don’t hesitate to reach out. We’re here to ensure you continue having a great experience with Easify Product Options. Thank you again for choosing our app, and we’re excited to keep supporting your store’s success! Best regards, Easify Team.