Easify Custom Product Options
Add variant option w/ product personalizer, file upload, addon
Rating
4.9
feedback
2,685
chart
#220
All reviews
Feb. 11, 2025
Great product, i found this product allow us to make all we needed for customisations and pricing addons without problems, it offer a LOT of features, customisation is simple, translation work great too. and the support team if amazing, available and really nice to meet. i recommend this app at 100% !
Thank you so much for your kind words and for recommending Easify Product Options! We're really glad to hear that the app has been a good fit for your customization and pricing needs. Making the setup process smooth and intuitive has been a key focus for us, so it’s great to know it’s working well for you. We also appreciate your kind words about our support team. We’re always happy to assist and are grateful for the opportunity to help whenever needed. Your recommendation means a lot to us. If there’s anything we can do to improve your experience further, don’t hesitate to reach out! Best regards, Easify Team.
Feb. 10, 2025
Thank you for the 5-star rating! We truly appreciate your support for Easify Product Options. It means a lot to us to know that you’re enjoying the app. If there’s anything we can do to make your experience even better or if you ever need assistance, don’t hesitate to reach out. We’re always happy to help and would love to hear any feedback you have! Thanks again for your support! Best regards, Easify Team.
Feb. 10, 2025
Rich feature set that is almost overwhelming, but once you figure out all of the features, it is very powerful. I especially like the ability to toggle the option sets so that they can be hidden to take up less space on the page. They also have very good multilingual support, i.e. the ability to display my options in multiple languages. Not many apps support this. Their support team was very quick to respond and was very helpful.
Thank you so much for taking the time to leave such a thoughtful review! We’re thrilled to hear that Easify Product Options has been a powerful tool for your store and that features like the collapsible option sets and multilingual support are making a real difference for your business. We designed these features with flexibility in mind, so it’s incredibly rewarding to know they’re working well for you! We completely understand that the feature set can feel a bit overwhelming at first, our goal is to empower merchants without compromising on usability. If you ever have questions or need tips as you explore more of the app’s capabilities, our team is always here to help. Thanks again for choosing Easify. If there’s anything else we can do to help you succeed, don’t hesitate to reach out. We’re here for you! Best regards, Easify Team.
Feb. 9, 2025
I can't fault this app add-on - it's truly exceptional. With outstanding customer service and a brilliantly designed app, Easify is perfect for anyone looking to add customisation to their store. I've been working with Charles from Easify’s support team to tailor the app to our website’s needs, and he has been incredibly helpful every step of the way. His support has made the process seamless and stress-free. Thank you, Easify!
Thank you so much for your amazing review! We’re thrilled to hear that Easify Product Options has been the perfect fit for your store and that you’ve had such a positive experience customizing it to your needs. We’re especially happy to know that Charles was able to support you every step of the way, making the process smooth and stress-free. We’ll be sure to pass along your kind words to him, he’ll be delighted to hear that his assistance made such a difference! If you ever need anything else or have ideas for how we can improve, don’t hesitate to reach out. We’re always here to help and support your growth. Thank you again for choosing Easify Product Options! Best regards, Easify Team.
Feb. 19, 2025
Easy to use. Helpful and very responsive team to answer questions.
Thank you for your thoughtful review of Easify Product Options! We're delighted to hear that you find the app easy to use and that our support team has been helpful and responsive whenever you needed assistance. Providing both a user-friendly experience and reliable support is at the core of what we aim for. We truly appreciate your 4-star rating, as it motivates us to keep improving. If there’s anything specific that could enhance your experience with the app, we’d love to hear your feedback. Your insights would not only help us grow but also ensure that Easify Product Options continues to meet the evolving needs of Shopify merchants. As we’re committed to making constant improvements, we hope that any future updates or enhancements might inspire you to reconsider your rating. Either way, we truly value your support and are always here if you need anything! Best regards, Easify Team.
Feb. 7, 2025
There was a conflict between my theme and Easify. Hannie worked with her team, Charles and Violette to get everything straightened out.
Thank you for sharing your experience with Easify Product Options! We’re glad to hear that Hannie, along with Charles and Violette, was able to work closely with you to resolve the theme conflict and get everything running smoothly. Our team is dedicated to finding solutions quickly and efficiently, and it’s wonderful to know their efforts made a positive difference. If you ever need any further assistance or have questions, please don’t hesitate to reach out. We’re always here to support you and ensure your experience with Easify Product Options stays seamless. Best regards, Easify Team.
Feb. 6, 2025
Have to say it really is a great app and add on to our store. It was able to save us a lot of money on web design. The help and support is very quick and they are always more than happy to help. Would definitely recommend this to anyone looking to go past the basics of a normal website. The help especially from Lich was amazing very quick and speedy and always kept in contact.
Thank you so much for your thoughtful review! We're thrilled to hear that Easify Product Options has been a valuable addition to your store and helped you save on web design costs. Making advanced customization accessible and cost-effective is exactly what we strive for, so it’s incredibly rewarding to know it’s making a difference for you. We’re also delighted that our support team, especially Lich, provided quick and attentive assistance. We’ll be sure to share your kind words with him, he’ll be happy to know he made a positive impact! If you ever need further assistance or have any suggestions on how we can improve, we’d love to hear from you. Thanks again for your recommendation! Best regards, Easify Team.
Feb. 6, 2025
excellent app with amazing support if you need help setting an option or anything. really glad I found that app !
Thank you so much for your fantastic review! We're thrilled to hear that you’re enjoying Easify Product Options and that our support team has been there for you whenever you needed assistance. It’s always our goal to make sure setting up options is as smooth as possible, and we’re glad we could help. We’re equally happy that you found our app and that it’s been a great fit for your store. If you ever need anything else, whether it’s support, advice, or suggestions on how to get the most out of the app, don’t hesitate to reach out. We’re always here to help. Best regards, Easify Team.
Feb. 5, 2025
Great app. Customer service was helpful.
Using app
3 months
Total reviews
2
Average rating
5.0
Thank you so much for your feedback! We're delighted to hear that you’re enjoying Easify Product Options and that our customer service team was able to assist you effectively. Providing a seamless experience with both the app and our support is something we truly strive for, so it’s great to know we’ve met your expectations. If you ever need assistance again, have questions about features, or would like to explore more ways to get the most out of the app, don’t hesitate to reach out. We’re always here to help and support your Shopify journey. Best regards, Easify Team.
Feb. 5, 2025
App is great. There are sometimes where assistance is needed but Support is fantastic! Easily accessible and sticks with you until problems are solved. Hannie was great!!
Thank you so much for your thoughtful review! We’re delighted to hear that you’re enjoying Easify Product Options and that our support team, especially Hannie, provided the assistance you needed. Your kind words truly mean a lot, and we’ll be sure to share your feedback with her, she’ll be thrilled to know she made a positive impact. We truly appreciate your 4-star rating, and we’d love to learn how we can make your experience even better. If there’s anything specific that could help us earn that 5th star, whether it’s improvements to the app or enhancing our support, we’re all ears. Your feedback is invaluable in helping us grow and provide the best possible experience. Thank you again for choosing Easify Product Options. We’re always here whenever you need us and look forward to continuing to support your success. Best regards, Easify Team.
Feb. 5, 2025
Great app. Very fexible and many options to play with. Very Good support team as well
Thank you so much for your thoughtful review! We're delighted to hear that you're enjoying Easify Product Options and finding it flexible with a wide range of options to customize your store. Our goal has always been to make it easy for merchants to create unique product experiences, so it’s wonderful to know the app is meeting your needs. We're also grateful for your kind words about our support team. We truly believe that great support is just as important as great features, and our team is always here to ensure you have a smooth experience. Whether it’s troubleshooting, setup assistance, or just exploring new possibilities with the app, we’re happy to help whenever you need. If you have any questions, ideas for new features, or need support in the future, don’t hesitate to reach out. We’re here to help you get the most out of Easify Product Options. Best regards, Easify Team.
March 4, 2025
UPDATED REVIEW Since my initial review I have had a poor experience with the Easify app. After weeks of troubleshooting a basic function of the app, having my case passed around 3 or 4 agents, the dev team has given up trying to solve my issue (when an add-on was deleted from the cart, its monetary value stayed behind in the cart, creating an incorrect and misleading total). Unfortunately, after much work has already taken place, I have deleted the app before I was ever able to make it live and requested a refund. I gave the dev team as much time (weeks) and support as I could, but ultimately the app doesn't seem ready for all customers if it can't perform a basic function like being able to delete add-ons from the cart without issue. Support team tried their best, but their devs let them down.
Thank you so much for taking the time to share your experience! We're really happy to hear that Easify Product Options provided the solution you were looking for. We’ve put a lot of thought into making the app flexible yet easy to use, so it’s great to know the conditional logic and variant integration worked seamlessly for you. We’re also glad Anne was able to assist you quickly with your setup. She’s dedicated to making sure our users get the support they need without any hassle, and your kind words will definitely make her day. If you ever have more questions, need assistance, or even have ideas for new features, don’t hesitate to reach out. We’re always here to help and love hearing from users like you. Thanks again for choosing Easify! Best regards, Easify Team.
Feb. 2, 2025
I have a problem with app but Lich resolve that problem in 5 minutes, thank you so much!
Thank you for sharing your experience with Easify Product Options! We’re sorry to hear that you encountered an issue, but we’re so glad that Lich was able to resolve it quickly for you. Our goal is to provide fast and efficient support so that you can continue running your store without any disruptions, and it’s great to know we could assist you in just a few minutes. If you ever run into any other questions or need further customization, don’t hesitate to reach out. We’re always happy to help and ensure you get the most out of the app. Your feedback is invaluable in helping us improve, so if there’s anything we can do to enhance your experience, we’d love to hear from you. Best regards, Easify Team.
Jan. 30, 2025
I needed some help customizing the settings for my checkbox and Lin helped me greatly in under 5 mins when I reached out to them. This is such a great app for my store.
Thank you for sharing your experience with Easify Product Options! We’re so glad to hear that Lin was able to assist you quickly and efficiently with customizing your checkbox settings. Providing prompt and helpful support is something we always strive for, and we’re happy to know it made a difference for you. It’s also great to hear that the app has been a valuable addition to your store! If you ever need further assistance or have any feedback on how we can improve, don’t hesitate to reach out, we’re always here to help. Best regards, Easify Team.
Jan. 27, 2025
So far so good, easy set up and friendly and quick help through the chat function. I´m excited to use the add on in my Shopify shop.
Thank you for your feedback on Easify Product Options! We’re glad to hear that the setup was smooth and that our support team was able to assist you quickly through the chat. Providing a user-friendly experience and responsive support is something we strive for, so it’s great to know that it’s been helpful for you. It’s exciting to hear that you’re looking forward to using the app in your Shopify store! If you ever have any questions or need further assistance as you explore its features, don’t hesitate to reach out, we’re always happy to help. Best regards, Easify Team.
Jan. 27, 2025
Very good
Thank you for your feedback on Easify Product Options! We’re happy to hear that you’ve had a positive experience with the app. Our goal is to provide a reliable and user-friendly solution for customizing product options, and it’s great to know it’s working well for you. If you ever have any questions, need assistance, or have suggestions on how we can improve, we’d love to hear from you. Your input helps us continue enhancing the app to better support Shopify merchants like you. Best regards, Easify Team.
Jan. 27, 2025
A great app and Lin was a brilliant help
Thank you for sharing your experience with Easify Product Options! We’re delighted to hear that the app has been working well for you and that Lin was able to provide the support you needed. Making sure our users get the most out of the app is a top priority, and we’re glad Lin could assist you along the way. If you ever have any questions, need further assistance, or have suggestions on how we can improve, we’d love to hear from you. Thanks again for your support, we truly appreciate it! Best regards, Easify Team.
Jan. 31, 2025
Unfortunately, I had to change my review as the plugin is not performing as expected. These guys have amazing support and are quick to answer, but unfortunately, after 5 days of constant back and forth, they were not able to get the plugin to work, so we had to move to another plugin. If Shopify offered a ticketing system, the whole process would probably be more effective. Every single time I raise the issue again with the developer, I have to explain it from the very start and upload videos, screenshots, etc, instead of just pulling up our chat history...
Dear Pro Safety Signs Store Owner, We're truly sorry to hear about your frustrating experience with the Easify Product Options app. We sincerely appreciate your patience and the time you took to work with our support team. We recognize that our usual level of support fell short in your case, and that’s on us. Unfortunately, your request came during our Lunar New Year Holiday, a time when our response times were slower than usual, leading to delays in resolving your issue. That is not the level of service we aim to provide, and we deeply regret any inconvenience this caused you. Regarding the need to repeatedly explain your issue to different support agents, we completely understand how frustrating that must have been. That was our mistake. We take full responsibility and will retrain the support agent involved while also improving our internal system to ensure a smoother experience in the future. Your feedback highlights a real issue, and we are committed to fixing it. We truly hope you’ll give us another chance to earn back your trust. If there’s anything we can do to make things right or if you have any additional suggestions, please let us know. Thank you for your patience and understanding, and we wish you all the best with your store. Best regards, Easify Team.
Feb. 25, 2025
service is truly thoughtful. I originally just wanted to download the technical documentation and set it up myself, but I didn’t expect you to have already configured it for me. I really appreciate it!
Thank you for your kind words about Easify Product Options! We’re so glad to hear that Anne provided you with great service. Delivering helpful and responsive support is very important to us, and we’re thrilled Anne was able to assist you effectively. If there’s anything else we can help with or if you have any feedback, please feel free to reach out. We’re always here to ensure you have the best experience with Easify Product Options! Best regards, Easify Team.
Jan. 24, 2025
Lich was incredibly helpful in getting my settings properly configured.
Thank you for sharing your experience with Easify Product Options! We’re thrilled to hear that Lich was able to assist you in configuring your settings smoothly. Providing reliable and helpful support is a top priority for us, and we’re so glad Lich made a positive difference for you. If there’s anything else we can do to support you or improve your experience, please don’t hesitate to reach out. We’re always here to help! Thank you again for choosing Easify Product Options, we truly appreciate your support! Best regards, Easify Team.